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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5
Based on 390 guest reviews
- We have an outdoor pool
- The Avg. Group Discount is 20.0%!
- Gym / Fitness Center Available
- 180 sleeping rooms in hotel
- 14 floors in hotel
- Check in: 4:00 PM
- Hotel has a green policy
- Groups & Meetings rating of 10.0/10
- 2 meeting rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Downtown New Orleans/French Quarter, Louisiana Superdome, Ernest N.Morial Convention Center, Harrah's Casino, Aquarium of Americas, WWII Museum, Bourbon Street, Audubon Zoo, Oakwood Mall, Naval Air Station, Mardi Gras Parade Route, Federal City, TPC of Louisiana - Zurich Golf Classic, Boomtown Casino, Jean Lafitte National Park, Bayou Segnette State Park. Our front desk will assist you with making tour reservations with or without transportation.
Map Location of Holiday Inn New Orleans West Bank Tower
Verified Reviews of Holiday Inn New Orleans West Bank Tower
Below are the verified reviews from guests that we have booked recently:"Great staff, maintenance needed."
Overall Score3.0/ 5
The front desk lady was very nice and professional. She greeted us each time she saw us and tried to accommodate us as needed. One of the lights in the room did not work and the tub was clogged. The 2nd night we showered, the water came out of the faucet and shower so we asked to switch rooms. The new room had the same problem. Also, the curtains were see though so there was no sleeping in since the sun light shone through. Will not be staying here again.
Renee M. (Individual traveler, booked 1 room), from 
01-Mar-2021 Verified Review, stayed from Fri Feb 26 to Sun Feb 28 2021 at a $74.99 average nightly rate. 
"one night two ladies were fighting. Ome day my son got stuck in the elevator."
Overall Score4.0/ 5
1st night two ladies got in a fight 2nd night my son was stuck in the elevator forv20 minutes. My other son ran from the 12th floor to the 4th floor forced the door open to free him. My son walked thec12 flights of stairs the rest of our stay.
Angela R. (Individual traveler, booked 1 room), from
30-Jun-2020 Verified Review, stayed from Tue Jun 23 to Thu Jun 25 2020 at a $87.98 average nightly rate. "Hotel is on a steady decline."
Overall Score2.0/ 5
Hotel is not maintained very well anymore. Furniture and bathroom fixtures needs replacing. Sheets contained spots. A/C was way too noisy. Hotel staff on the other hand was very accommodating.
Kory M. (Individual traveler, booked 1 room), from
18-May-2020 Verified Review, stayed from Fri May 15 to Mon May 18 2020 at a $69.99 average nightly rate. "On a concerning decrease."
Overall Score3.0/ 5
Hotel is looking like a motel 6 lately. Used to be my go to when I visited home. But lately everytime I came it looks I'm maintained. Sheets are spotty and there's a lot of dirt build up. Fixtures needs replacing.
Kory M. (Individual traveler, booked 1 room), from
17-May-2020 Verified Review, stayed from Fri May 15 to Mon May 18 2020 at a $69.99 average nightly rate. "Great Experience"
Overall Score5.0/ 5
General manager was fantastic.
William W. (Individual traveler, booked 1 room), from
13-Mar-2020 Verified Review, stayed from Thu Mar 12 to Fri Mar 13 2020 at a $103.55 average nightly rate. "Below Average"
Overall Score3.0/ 5
This location needs a makeover from top to bottom while there one of the elevator didn't work!
Lloyd C. (Individual traveler, booked 1 room), from
07-Aug-2019 Verified Review, stayed from Fri Aug 02 to Sun Aug 04 2019 at a $99.63 average nightly rate. "Horrible"
Overall Score2.0/ 5
We had issue after issue. From tub backing up, air conditioning not working(switched rooms at 1:30am), house keeping didn't come two days in a row, carpet in first room was extremely sticky/dirty, the second room smelled like urine, no blow dryer or microwave in our room as stated online, coffee pot was broken in the second room, the mattress flipped up when we sat on the sorbet of the bed almost throwing the other person laying in the bed into the night stand(dangerous), comforter and duvet were dirty when we first got to the first room, lock on the bathroom door in the first room would stick (it took a while to get it to unlock some times), maintenance guy that came with the plunger was rude, some of the people were great but a few people at the front desk were rude. When checking out, the only thing they offered me was feeding us at the restaurant. We had a flight to catch, so we couldn't stay to eat. So, they didn't compensate for the horrible stay in any way. They should have compensated us two days stay at least. We stayed there for five horrible nights. I have never had this kind of service in a hotel. The only people that were consistently nice, were the security guards and the ladies from housekeeping that we did see.
Danielle R. (Individual traveler, booked 1 room), from
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Tue Mar 12 2019 at a $108.65 average nightly rate. Property Description
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the Holiday Inn® New Orleans West Bank Tower. Our beautiful accommodations are conveniently located off US-90, making us the perfect choice for both business and leisure travelers. You'll feel right at home in one of the beautifully decorated guest rooms at our New Orleans, LA hotel. Each room features convenient amenities like free high-speed Internet access and a refrigerator. Watch all your favorite shows on the 32-inch flat panel TV as you relax in a triple-sheeted bed. With a view of the New Orleans skyline and the Mighty Mississippi River, the Crescent Room offers a unique charm for a variety of occasions. Located on the top floor of the Holiday Inn New Orleans Westbank, the Crescent Room is a versatile event space with the perfect ambiance for a sunset wedding reception or, by day a productive meeting session. Located conveniently on the ground floor of the newly reconstructed Holiday Inn New Orleans Westbank is the WhitneyRoom. Whether you are planning a board meeting, training session or even an intimate social gathering, the Whitney Room is the perfect setting to accommodate your needs. Comfort meets class in our Gretna Boardroom. Featuring a 10' solid wood Conference Table and leather Executive chairs,the Gretna Boardroom is the ideal place for a small board meeting. With productivity in mind, the boardroom features bright overhead lighting, wired and wireless internet access, and the availability to host conference calls.
Green Sustainability
We are Greenleader bronze level as well as participants in IHG Green Engage.
Details / Other Expenses
| Check In: | 4:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2009 |
| Floors: | 14 |
| Rooms: | 180 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 180 |
| Handicap Rooms: | |
| Suites: | 1 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 4000 sq. feet |
| Banquet Space: | Holds 90 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 6:00am- 11:00pm |
| Pool Info: Outdoor pool with BBQ Grill for guest use. Open from 6:30am - 10:00pm Daily. | |
Policies / Expenses
| Cancellation: Individual: 48 hours prior to arrivalGroup: 14 days prior to arrival, (30 days during Special Events) | |
| Nightly Parking: | Free |
| Typical Group Deposit: | 50% |
| Total Taxes: | 12.20% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 4.45% |
| Occupancy Tax: | 3.00% |
| City Tax: | 4.75% |
| GST: Goods and Services Tax: | 9.75 Per Item |
| Food and Beverage Tax: | 9.75% |
| Audio Visual Tax: | 9.75% |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 20.00% (Gratuity) |
| Audio Visual Service Charge: | 150.00 Per Function |
| Banquet Labor Fees: | 75.00 Per Function (For hand passing items) |
| Banquet Bartender Fees: | 75.00 Per Function (3 hours) |
| Chef Attendant Fees: | 100.00 Per Function |
| Avg. Continental Breakfast Cost: | 12.95 Per Person |
| Avg. Plated Breakfast Cost: | 12.95 Per Person (Restaurant) |
| Avg. Buffet Breakfast Cost: | 16.95 Per Person |
| Avg. Plated Lunch Cost: | 19.95 Per Person (varies) |
| Avg. Buffet Lunch Cost: | 21.95 Per Person (varies) |
| Avg. Boxed Lunch Cost: | 15.95 Per Person (varies) |
| Avg. Plated Dinner Cost: | 22.95 Per Person (varies) |
| Avg. Buffet Dinner Cost: | 25.95 Per Person (varies accd to choices) |
| Morning Break Cost: | 7.95 Per Person (varies) |
| Afternoon Break Cost: | 10.00 Per Person (varies) |
| Banquet Gallon of Coffee: | 40.00 Per Item |
| Banquet Soda: | 3.00 Per Item (per unit) |
| Banquet Bottled Water: | 3.00 Per Item (per unit) |
| Banquet Hosted Bar: | 20.00 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 40.00 Per Person (varies many choices) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
New Orleans International (MSY) Louis Armstrong New Orleans International Airport 21 miles and 30 minutes traveling time. Taxi fee about $40 one-way(USD). Time by taxi: 30 minutes
Local Shuttle Info: Shuttle upon special request (Uber, Tax, or A+ Transportation) and will require appropriate fees.
Breakfast Information
Daily Full Hot Breakfast Buffet can be included in discounted room rate upon request.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Free parking is offered to all of our guests. We can accommodate up to 2 buses if confirmed ahead of time.
Internet / WiFI
We provide FREE Wi-Fi throughout the entire hotel. Upon check in, our front desk staff will provide you with the access code to join our network.
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
Previously known as:
Holiday Inn New Orleans Westbank, Holiday Inn New Orleans Westbank Tower
Group vs. Individual Rates at Holiday Inn New Orleans West Bank Tower
The graph above is trends of room rates for both our group prices and the lowest online individual prices our system could find at the time the group/meeting bid was submitted. The best group discount displayed is 59.5% in the month of January 2022 and the highest average individual rate is $224 in the month of January 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn New Orleans West Bank Tower in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Holiday Inn New Orleans West Bank Tower
Below are the meeting, banquet, conference and event spaces at Holiday Inn New Orleans West Bank Tower.
Feel free to use the Holiday Inn New Orleans West Bank Tower meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Gretna event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Crescent Room | 75 x 28 x 10 | 2000 | 80/90 | 70 | 54 | 40 | 30 | 12 | --/-- | 100 | 100 | -- |
Close This Crescent RoomWith a view of the New Orleans skyline and the Mighty Mississippi River, the Crescent Room offers a unique charm for a variety of occasions. Located on the top floor of the Holiday Inn New Orleans Westbank, the Crescent Room is a versatile event space with the perfect ambiance for a sunset wedding reception or, by day a productive meeting session. Room Type: General Meeting Room Total Size: 2000 Sq. Mi Dimensions: 75 x 28 x 10 Ft. Floor Level: 14 Power Outlets: 6 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting & Banquet Rental is based on Food and Beverage. Please reach out for more information for Complimentary space qualifications. Policies are based on group needs and availability     | ||||||||||||
| Gretna Board Room | 30 x 15 x 8 | 450 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Gretna Board RoomComfort meets class in our Gretna Boardroom. Featuring a 10’ solid wood Conference Table and leather Executive chairs,the Gretna Boardroom is the ideal place for a small board meeting. With productivity in mind, the boardroom featuresbright overhead lighting, wired and wireless internet access, and the availability to host conference calls. Room Type: Boardroom Total Size: 450 Sq. Mi Dimensions: 30 x 15 x 8 Ft. Floor Level: 2 Power Outlets: 2 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Meeting & Banquet Rental is based on Food and Beverage. Please reach out for more information for Complimentary space qualifications. Policies are based on group needs and availability | ||||||||||||
| Boardroom | 30 x 15 x 8 | 450 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This BoardroomRoom Type: General Meeting Room Total Size: 450 Sq. Mi Dimensions: 30 x 15 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Gretna Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Holiday Inn New Orleans West Bank Tower
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn New Orleans West Bank Tower have?
There are 180 sleeping rooms in the hotel.
Is there any meeting space at Holiday Inn New Orleans West Bank Tower?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn New Orleans West Bank Tower?
Daily Full Hot Breakfast Buffet can be included in discounted room rate upon request.
What parking is available at Holiday Inn New Orleans West Bank Tower?
Free parking is offered to all of our guests. We can accommodate up to 2 buses if confirmed ahead of time. Parking was ok, according to 65%.
How much does internet cost?
We provide FREE Wi-Fi throughout the entire hotel. Upon check in, our front desk staff will provide you with the access code to join our network.
Is there a gym at Holiday Inn New Orleans West Bank Tower?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Located near shopping areas and the city center. Great shopping. Every guests reviewed liked the proximity to shopping.
Is there a WiFi internet?
Yes. Wifi worked well. Free wifi.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.
Is there a bar?
Yes. Bar service was unacceptable, according to 57%.
Is there a pool at Holiday Inn New Orleans West Bank Tower?
Yes, there is a pool on-site at the property. Outdoor pool with BBQ Grill for guest use. Open from 6:30am - 10:00pm Daily..
Testimonials:
"To be able to get that many quotes in that short of time, without having to call every hotel and web site in Atlanta, Man you don't know how much time you saved me. I will be forwarding your Web Site to the Two main heads of this program to refer as a legitimate site." W.S. - Atlanta, GA
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