CRYSTAL INN HOTEL & SUITES

4955 South Garfield Rd., Auburn, MI 48611 US
2.0 Star property
43.59883 -84.08952
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Poor
2.0/ 5

Based on 11 guest reviews

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  • Rates are normally from $50.00 to $185.00 USD Check Rates
  • Pet/Dog friendly
  • Check in time: 6 AM

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Summary of Verified Reviews

Summary of 78 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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67
Poor

Fair budget hotel. Poorly-maintained rooms. Bad amenities. Friendly service.

“Good value” “Courteous Staff”

Excellent Economy Hotel Top 1% in city

Good to know

  • Poor beds

    “Bed uncomfortable”

  • Bad air conditioning

    “AC doesn't work”

  • Poor bathroom

    “No shampoo/conditioner” “Bathtub leaked”

  • Poor hotel buildings

Review highlights

Location

100/100
12 reviews

Great location.

“Close to airport” “Super store” “Highway easy to find”

Value

94/100
17 reviews

Best value for money.

“Fair price” “Good rates” “Good value”

Pool

78/100
7 reviews

Great pool.

Service

74/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Amenities

44/100
9 reviews

Poor hotel buildings.

Comfort

43/100
19 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

35/100
36 reviews

Neglected, dirty rooms. A/C bathroom, and beds are not great.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Cleanliness

33/100
17 reviews

Dirty room. Unclean hotel facilities.

Good to know

  • Poor beds

    “Bed uncomfortable”

  • Friendly service

    “Owner apologized” “Friendliest staff”

  • Best value for money

    “Fair price” “Good rates”

  • Fantastic service

    “Owner apologized” “Friendliest staff”

Review highlights

Value

93/100
5 reviews

Best value for money.

“Fair price” “Good rates” “Good value”

Service

76/100
6 reviews

Friendly service.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Comfort

42/100
5 reviews

Not very comfortable, with bad beds.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

35/100
8 reviews

Bad rooms with subpar beds.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Good to know

  • Uncomfortable

    “AC doesn't work” “Rooms seemed small”

  • Fantastic service

    “Owner apologized” “Friendliest staff”

  • Room is not nice

    “No fridge” “AC doesn't work”

Review highlights

Service

75/100
4 reviews

Fantastic service.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Comfort

45/100
5 reviews

Uncomfortable.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

33/100
8 reviews

Room is not nice.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Good to know

  • Dirty

  • Room is not nice

    “No fridge” “AC doesn't work”

Review highlights

Cleanliness

42/100
4 reviews

Dirty.

Room

37/100
6 reviews

Room is not nice.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Good to know

  • Poor beds

    “Bed uncomfortable”

  • Bad air conditioning

    “AC doesn't work”

  • Poor bathroom

    “No shampoo/conditioner” “Bathtub leaked”

  • Poor hotel buildings

Review highlights

Location

100/100
12 reviews

Great location.

“Close to airport” “Super store” “Highway easy to find”

Value

94/100
17 reviews

Best value for money.

“Fair price” “Good rates” “Good value”

Pool

78/100
7 reviews

Great pool.

Service

74/100
20 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Amenities

44/100
9 reviews

Poor hotel buildings.

Comfort

43/100
19 reviews

Generally poor comfort, particularly the beds, and A/C is lacking.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

35/100
36 reviews

Neglected, dirty rooms. A/C bathroom, and beds are not great.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Cleanliness

33/100
17 reviews

Dirty room. Unclean hotel facilities.

Good to know

  • Poor beds

    “Bed uncomfortable”

  • Friendly service

    “Owner apologized” “Friendliest staff”

  • Best value for money

    “Fair price” “Good rates”

  • Fantastic service

    “Owner apologized” “Friendliest staff”

Review highlights

Value

93/100
5 reviews

Best value for money.

“Fair price” “Good rates” “Good value”

Service

76/100
6 reviews

Friendly service.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Comfort

42/100
5 reviews

Not very comfortable, with bad beds.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

35/100
8 reviews

Bad rooms with subpar beds.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Good to know

  • Room is not nice

    “No fridge” “AC doesn't work”

  • Uncomfortable

    “AC doesn't work” “Rooms seemed small”

  • Fantastic service

    “Owner apologized” “Friendliest staff”

Review highlights

Service

75/100
4 reviews

Fantastic service.

“Owner apologized” “Friendliest staff” “Thorough cleaning”

Comfort

45/100
5 reviews

Uncomfortable.

“AC doesn't work” “Rooms seemed small” “Bed uncomfortable”

Room

33/100
8 reviews

Room is not nice.

“No fridge” “AC doesn't work” “No shampoo/conditioner”

Review Semantics by TrustYou

Customer Reviews of Crystal Inn Hotel & Suites

2.0 out of 5. Based on 11 guest reviews , Poor

Property Description

Property Location
A stay at Crystal Inn Hotel and Suites places you in the heart of Auburn and within the vicinity of Great Hall Banquet and Convention Center. This motel is within the region of Plymouth Park Fun Zone and Central Park.

Rooms
Make yourself at home in one of the 71 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and sofa beds, as well as phones with free local calls.

Rec, Spa, Premium Amenities
Make use of convenient amenities such as complimentary wireless Internet access, a picnic area, and barbecue grills.

Dining
A complimentary continental breakfast is served on weekends.

Business, Other Amenities
Featured amenities include a 24-hour front desk and laundry facilities. Free self parking is available onsite.

Amenities / Features

  • Air conditioning
  • Cable TV service
  • Daily housekeeping
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free WiFi
  • Hair dryer
  • LCD TV
  • Microwave
  • Phone
  • Private bathroom
  • Refrigerator
  • Shower/tub combination
  • Sofa bed

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