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Cleaning Policy: Hilton CleanStay with Lysol Protection - Hilton has developed a global program standard for all hotels to ensure Hilton Guests enjoy an even cleaner and safer stay! Hilton Clean Stay builds upon our already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols currently in use. The program features Lysol's" trusted cleaning products and includes - Hilton CleanStay Room Seal to indicate that suites haven't been accessed since they were cleaned, extra disinfection of top 10 high touch areas, increased cleaning frequency of public areas, guest-accessible disinfecting wipes at entrances and high traffic areas, Enhanced cleaning for fitness centers and other changes to buffets, in-room dining and banquet and meeting spaces, industry-leading contactless check-in and check-out with Digital Key, and evaluation of new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects.
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Very Good
4.0/5
Based on 1076 guest reviews
- With an indoor pool!
- Free breakfast
- Avg. Group Discount of 11.2%!
- Fitness / Gym is on-site
- 262 rooms in property
- Check-out: 11 am
- Hotel has an eco-friendly policy
- Group friendly rating of 10.0/10
- 3 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
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1 King Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert
Non-Smoking
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2 Bedroom 2 Bath Embassador Suite 1 King 1double WiFi Included Microwave, Refrigerator
Non-Smoking
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2 Bedrooms 2 Bath Suite 1 King 1 Double Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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2 Room Premium Suite 1 King Bed City View Includes WiFi and in Suite Drinks Snacks
Non-Smoking
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2 Room Suite 1 King Bed City View WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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2x Points Package 1 King Suite Mobility Hearing Accessible Tub Visual Firealarm Door Phone Alert
Non-Smoking
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2x Points Package 2 Bedroom 2 Bath Embassador Suite 1 King 1double WiFi Included Microwave, Refriger
Non-Smoking
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2x Points Package 2 Bedrooms 2 Bath Suite 1 King 1 Double Bed WiFi Avl Sleeper Sofa Microwave, Refri
Non-Smoking
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2x Points Package 2 Room Premium Suite 1 King Bed City View Includes WiFi and in Suite Drinks Snacks
Non-Smoking
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2x Points Package 2 Room Suite 1 King Bed City View WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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2x Points Package 2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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2x Points Package 2 Room Suite 1 King Premium Room Includes WiFi and in Suite Drinks Snacks
Non-Smoking
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AARP Member Rate 2 Room Suite 1 King Bed City View WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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AARP Member Rate 2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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AARP Member Rate 2 Room Suite 1 King Premium Room Includes WiFi and in Suite Drinks Snacks
Non-Smoking
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Senior Savings 2 Room Suite 1 King Bed City View WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
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Senior Savings 2 Room Suite 1 King Bed WiFi Avl Sleeper Sofa Microwave, Refrigerator
Non-Smoking
Local Attractions
University of Texas, Austin Convention Center, Palmer Events Center, The Long Center for the Performing Arts, South Congress (SoCo) shopping, restaurant, entertainment district, Sixth Street, Warehouse District, Rainey Street, Zilker Park/Botanical Gardens, Lady Bird Lake and the Hike and Bike Trail, Barton Springs Pool, Circuit of the Americas, The Moody Center and Superstitionatx.
Map & Landmarks: Embassy Suites by Hilton Austin Downtown South Congress
Verified Reviews of Embassy Suites by Hilton Austin Downtown South Congress
Below are the verified reviews from guests that we have booked recently:
"Love the service!"
Overall Score5.0/ 5
Very hotel and service!
Maria G. (Individual traveler, booked 1 room), from 
12-Jan-2023
Verified Review, stayed from Sun Jan 01 to Mon Jan 02 2023 at a $167.99 average nightly rate.
"Consistently Great Place to Stay!"
Overall Score5.0/ 5
This was my second stay at this property and once again it was great! The service, the cleanliness, the location. I've stayed other places in Austin but I think I'll keep coming back to this hotel and just forget the others!
Alfonso M. (Individual traveler, booked 1 room), from
04-Dec-2022
Verified Review, stayed from Sat Dec 03 to Sun Dec 04 2022 at a $219.00 average nightly rate.
"Smelly mildew room and cockroaches."
Overall Score2.0/ 5
I didn't want to stay at this hotel, but my team was staying here for a corporate event at the Palmer Event Center. It's a convenient 10 min walk and front desk staff is friendly, but that's where it stops. The room was huge (living room plus a bedroom) but it smelled like mildew (my entire team said the same thing about their rooms). When I took a shower the first morning I ended up in an ankle deep water which was super gross shower would not drain. The front desk took care of it so it was not a problem the second morning when I showered, but a cockroach dropped into my shower pan for the second morning. I tried to flush him down but he would not go so I let him escape. If you know anything about cockroaches where there is one there is a thousand. Would never stay here again needs to be completely remodeled it's a gross hotel. The staff get 10 stars.
Anya C. (Individual traveler, booked 1 room), from
23-Jul-2022
Verified Review, stayed from Tue Jul 19 to Thu Jul 21 2022 at a $146.99 average nightly rate.
"I enjoyed my experience very much."
Overall Score4.0/ 5
As tough as times are now I appreciate the fact that the breakfast served was delicious and the nice treatment of the staff š.
Leola W. (Individual traveler, booked 1 room), from
08-Apr-2022
Verified Review, stayed from Mon Apr 04 to Wed Apr 06 2022 at a $126.99 average nightly rate.
Response from Management on 10-Apr-2022:
Thank you Leola - it's been hard during the pandemic having limited services especially our made to order breakfast the Embassy is know for - we're glad you enjoyed and hope you come back soon!
"Ritz carlton treatment."
Overall Score5.0/ 5
5*
Cathy L. (Individual traveler, booked 1 room), from
26-Jan-2019
Verified Review, stayed from Sat Jan 05 to Sun Jan 06 2019 at a $115.89 average nightly rate.
Property Description
Whether you're coming to Austin for business or pleasure, the Embassy Suites Austin Downtown South Congress located on vibrant South Congress Avenue and adjacent to Lady Bird Lake is the ideal location for your stay. Just blocks away from many of the city's businesses, attractions and events including SoCo - South Congress Restaurant, Entertainment, and Shopping District, Lady Bird Lake and it's Hike and Bike Trail, Zilker Park, Auditorium shores and a beautiful walk across Congress Bridge to the Convention Center, the Warehouse District, 6th and Rainey streets! Come see why Austin is known as the Live Music Capital of the WorldĀ® but that's just the beginning. Home to unique attractions, world-class museums, spectacular cafes and restaurants and outdoor spaces showcasing concerts and events throughout the year, Texas' capital city has a soundtrack all its own.
Come see how we've taken Cool & Casual to another level! Relax in our sleek contemporary designed Atrium surrounding the new @SOSO Bar +Bites restaurant showcasing a spectacular array of southwestern style cuisine with a full bar of Texas spirits and over 50 local micro brews to sample.
Vacationers and business travelers will enjoy our spacious two room suites with separate bedroom and living room areas including refrigerators, microwaves, coffeemakers and safes. We're making good mornings great with our complimentary cooked to order breakfast and when the day is done, our 1.5 hour evening reception is ready to relax you with your favorite beverage and snacks. For your convenience, we offer a long list of services including high-speed wireless internet access throughout the hotel, relax in our heated indoor pool or work out at the fitness center with state of the art equipment including Pelotons.
Planning an event, our seasoned sales staff will provide outstanding customer service with one-stop planning for your next meeting or social event. So come enjoy all that our Embassy Suites has to offer, the perfect setting for doing as much or as little as you like.
Children 12 and under stay free when occupying the parent or guardian's room when booked for the appropriate room option (two beds)
Green Sustainability
LightStay is our proprietary sustainability data management system, which we use to measure and analyze our corporate responsibility performance. LightStay measures our environmental impact (energy, carbon, water, waste, building and property operations, and improvement projects), as well as our social impact (volunteering hours, communities impacted, donations, and local partnerships). In addition, LightStay provides peer benchmarking tools that allow properties to compare their own performance to that of similar properties, and features a Meeting Impact Calculator that calculates the sustainability impact of any meeting or conference. Hilton was the first hospitality company to make sustainability measurement and improvement through LightStay a Brand Standard across every brand.
Details / Other Expenses
| Check In: | 4 pm |
| Check Out: | 11 am |
| Year of Last Renovation: | 2019 |
| Floors: | 9 |
| Rooms: | 262 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 262 |
| Handicap Rooms: | 27 |
| Rooms with 1 Bed: | 219 |
| Rooms with 2 Beds: | 48 |
| Suites: | 262 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | As Needed |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 5330 sq. feet |
| Banquet Space: | Holds 65 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4 pm-10 pm |
| FEMA Approved: | Yes |
| Pool Info: When your workout is finished or the kids need entertaining, take a swim in our indoor pool or catch some rays and relax on our sun deck. . Keep up your fitness routine during your stay and work out in our 24 hour fitness center with a range of treadmills, peloton bikes and elliptical machines all with private TV screens for your personal enjoyment in addition to circuit training weight system and core station to complete your workout. |
|
| Ownership: | Hilton Worldwide |
Policies / Expenses
| Cancellation: 48 hours for individual reservations, group cancellations vary depending on the type of group, how many rooms, and when the group cancels. |
|
| Nightly Parking: | $40 |
| Total Taxes: | 17.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% (State Tax) |
| City Tax: | 11.00% (City Tax) |
| Food and Beverage Tax: | 8.25% (Sales Tax) |
| Audio Visual Tax: | 8.25% |
| Parking Fee: | 40.00 Per Night (Self garage parking) |
| Porterage Fee: | 6.00 Per Item (Porterage - per person RT) |
| Rooms Wireless Internet Fee: | 10.95 Per Day (Comp for Hilton Honors) |
| Meeting Wireless Internet Fee: | 10.95 Per Person (Included to Mtg Pkg) |
| Food and Beverage Service Charge: | 25.00% (Service Charge) |
| Audio Visual Service Charge: | 25.00% |
| Banquet Bartender Fees: | 125.00 Per Function |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Jogging path
- Laundry facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Office in room available
- Pets allowed
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV Channel: Cinemax
- TV Channel: Starz
- TV Channel: The Movie Channel
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: NFL Network
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Austin-Bergstrom International Airport; 7 miles; We do not offer airport pickup/dropoff; Carter Transportation (formerly SuperShuttle) or Taxi approx. $18.00 one way or the Cap Metro Airport Flyer - $1.50 one way
Local Shuttle Info: Hilton discounts on Lyft In addition to Uber or Taxi
Breakfast Information
We're making good mornings great with our complimentary cook to order breakfast served daily with a variety of great tasting options to choose including eggs anyway, specializing in omelettes, pancakes, bacon, sausage, fresh fruit, pastries, muffins, toast and english muffins, coffee, and tea. When the day is done, our complimentary evening reception from 5pm to 6:30pm is ready to relax you with your favorite beverages and an assortment of appetizers.. Feel like eating in your suite tonight, the "Eat in Suite" option is available where guests may order food by phone and food will be packaged and delivered to their suite. The hours of delivery are from 5pm to 10pm. There is a delivery fee of $10 plus an 18% gratuity applies.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Embassy Suites Austin Downtown is Pet Friendly! We welcome 2 dogs up to 50 lbs. with an additional fee of $75.00 per pet, per stay. Well behaved dogs may be left unattended in suites. Dog treats, waste bags, and bowls are available upon request. There is a grassy area for pet relief on property.
Parking Info
Covered self parking fee: USD 40 per night (in/out privileges) Valet parking services are temporarily suspended anticipating starting in early 2023. Bus parking is available with applicable pricing.
Internet / WiFI
Standard Wi-Fi is complimentary for all Hilton Honors Members. Standard Wi-Fi is $9.95 per day for non-members. Premium Wi-Fi is complimentary for all Diamond and Gold Members. Premium Wi-Fi is $14.95 per day if Diamond membership does not apply. If booked through a third party complimentary Wi-Fi will not apply.
Cleaning Policies
Hilton CleanStay with Lysol Protection - Hilton has developed a global program standard for all hotels to ensure Hilton Guests enjoy an even cleaner and safer stay! Hilton Clean Stay builds upon our already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols currently in use. The program features Lysol's" trusted cleaning products and includes - Hilton CleanStay Room Seal to indicate that suites haven't been accessed since they were cleaned, extra disinfection of top 10 high touch areas, increased cleaning frequency of public areas, guest-accessible disinfecting wipes at entrances and high traffic areas, Enhanced cleaning for fitness centers and other changes to buffets, in-room dining and banquet and meeting spaces, industry-leading contactless check-in and check-out with Digital Key, and evaluation of new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects.
About Embassy Suites
- Free Cooked-to-Order Breakfast
- Offer spacious Two-Room Suites great for groups or large families
- Free snacks and drinks during evening reception for all ages
- Can pre-order services online before arriving
The Embassy Suites highlights above are subject to change without notice.
Previously known as:
Embassy Suites Downtown / Town Lake Austin, Embassy Suites Townlake Austin, Embassy by Hilton Austin Downtown South Congress
Seasonality of Hotel Rates at Embassy Suites by Hilton Austin Downtown South Congress
The graph above is seasonality of room rates for both group/meeting quotes and the lowest online individual rates we could find at the time the group offer was entered. The most competitive group deal shown is 40.4% in November 2023 and the highest average individual rate is $451 in the month of November 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Embassy Suites by Hilton Austin Downtown South Congress in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Embassy Suites by Hilton Austin Downtown South Congress
Below are the meeting, banquet, conference and event spaces at Embassy Suites by Hilton Austin Downtown South Congress.
Feel free to use the Embassy Suites by Hilton Austin Downtown South Congress meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Austin event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Capitol Room | 56 x 20 x 9 | 1008 | 65/-- | 30 | 60 | 30 | 30 | 35 | --/-- | 80 | 70 | -- |
|
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Capitol Room
Unique rectangular shaped meeting room which can be 2 smaller meeting rooms with the airwall - 504 square feet per side.
Room Type:
General Meeting Room
Total Size:
1008 Sq. Mi
Dimensions:
56 x 20 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
   
|
||||||||||||
| Lone Star Room | 38 x 17 x 9 | 646 | --/-- | -- | 25 | -- | -- | -- | --/-- | -- | -- | -- |
|
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Lone Star Room
Amphitheater stationary classroom seating for up to 25 attendees; set up can not be altered. Steps up one side of the room to provide access to each row of seating. Attendees to be seated in large rolling chairs.
Room Type:
Auditorium
Total Size:
646 Sq. Mi
Dimensions:
38 x 17 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
20
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  
|
||||||||||||
| Boardroom I and Boardroom II | 26 x 13 x 9 | 338 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
|
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Boardroom I and Boardroom II
Conference seating for up to 12 people with seating in large leather rolling chairs. Screen and whiteboard in the room, LCD projector is available as well. In table power access.
Room Type:
Boardroom
Total Size:
338 Sq. Mi
Dimensions:
26 x 13 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  
|
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Planning an Event? Austin Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Embassy Suites by Hilton Austin Downtown South Congress
What time is check in?
Check in time is 4 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Embassy Suites by Hilton Austin Downtown South Congress have?
There are 262 rooms in the property.
Is there any meeting space at Embassy Suites by Hilton Austin Downtown South Congress?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Embassy Suites by Hilton Austin Downtown South Congress?
We're making good mornings great with our complimentary cook to order breakfast served daily with a variety of great tasting options to choose including eggs anyway, specializing in omelettes, pancakes, bacon, sausage, fresh fruit, pastries, muffins, toast and english muffins, coffee, and tea. When the day is done, our complimentary evening reception from 5pm to 6:30pm is ready to relax you with your favorite beverages and an assortment of appetizers.. Feel like eating in your suite tonight, the "Eat in Suite" option is available where guests may order food by phone and food will be packaged and delivered to their suite. The hours of delivery are from 5pm to 10pm. There is a delivery fee of $10 plus an 18% gratuity applies.
What parking is available at Embassy Suites by Hilton Austin Downtown South Congress?
Covered self parking fee: USD 40 per night (in/out privileges) Valet parking services are temporarily suspended anticipating starting in early 2023. Bus parking is available with applicable pricing.
How much does internet cost?
Standard Wi-Fi is complimentary for all Hilton Honors Members. Standard Wi-Fi is $9.95 per day for non-members. Premium Wi-Fi is complimentary for all Diamond and Gold Members. Premium Wi-Fi is $14.95 per day if Diamond membership does not apply. If booked through a third party complimentary Wi-Fi will not apply.
Can I get a AAA rate at Embassy Suites by Hilton Austin Downtown South Congress?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Embassy Suites by Hilton Austin Downtown South Congress?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Member Rate 2 Room Suite 1 King Bed City View WiFi Avl Sleeper Sofa Microwave, Refrigerator
Is there a gym at Embassy Suites by Hilton Austin Downtown South Congress?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Embassy Suites by Hilton Austin Downtown South Congress?
Yes, there is a pool on-site at the property. When your workout is finished or the kids need entertaining, take a swim in our indoor pool or catch some rays and relax on our sun deck. . Keep up your fitness routine during your stay and work out in our 24 hour fitness center with a range of treadmills, peloton bikes and elliptical machines all with private TV screens for your personal enjoyment in addition to circuit training weight system and core station to complete your workout..
Can I get a group rate at Embassy Suites by Hilton Austin Downtown South Congress?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 11.2%.
Testimonials:
"I am in love with your website! You all have connected me with some of the nicest people in the industry -- so helpful! Will definitely use your service again in the near future. Looking forward to the rebates too!" Z.G. - Atlanta, GA
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