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SureStay Plus Hotel by Best Western Indianapolis Northeast
View Map Reservations: 1-800-760-7718
2.5 Star Property Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 1264 guest reviews
- Has outdoor swimming pool
- Comp. Breakfast
- 120 rooms in property
- 3 floors in property
- Check-in: 04:00
- Check-out: 11:00
- Group friendly rating of 7.1/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Full Breakfast Free WiFi Exterior Entrance Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed Full Breakfast Free WiFi Interior Entrance Microwave, Refrigerator
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator Coffee Maker Hairdryer Exterior
Non-Smoking
Check Rates1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker, Hairdryer Exteri
Non-Smoking
Check Rates1 King Bed Interior Accessible Microwave and Refrigerator High Speed Internet Accessible Full Breakf
Non-Smoking
Check Rates1 King Bed Non-Smoking High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check Rates2 Double Beds Full Breakfast Free WiFi Exterior Entrance Microwave, Refrigerator
Non-Smoking
Check Rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator Coffee Maker Hairdryer Exter
Non-Smoking
Check Rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker, Hairdryer Ext
Non-Smoking
Check Rates2 Double Beds Non-Smoking High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Free WiFi Interior Entrance Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds High Speed Internet Accessible Microwave and Refrigerator Flat Screen Television Interi
Non-Smoking
Check Rates2 Queen Beds High Speed Microfridge Flatsc Innacc Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Queen Beds Non-Smoking High Speed Microfridge Flatsc Innacc Coffee Maker Full Breakfast
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi Exterior Entrance Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Full Breakfast Free WiFi Interior Entrance Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 2 Double Beds Full Breakfast Free WiFi Exterior Entrance Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Full Breakfast Free WiFi Interior Entrance Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Accessible 1 King Full Breakfast Accessible Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Accessible 1 King Full Breakfast Accessible Roll in Shower Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate Members Must Show AAA ID At Accessible 1 King Mobacc Bathtb Microfridge Full Breakfast
Non-Smoking
Check RatesAAA Rate - 1 King Bed High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check RatesAAA Rate - 2 Queen Beds High Speed Microfridge Flatsc Innacc Coffee Maker Full Breakfast
Non-Smoking
Check RatesAAA Rate 2 Double Beds High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check RatesAccessible 1 King Full Breakfast Accessible Roll in Shower Microwave, Refrigerator
Non-Smoking
Check RatesAccessible 1 King Mobacc Rollsh Coffee Maker Microfridge Non-Smoking Full Breakfast
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Bathtub Microwave and Refrigerator Full Breakfast
Non-Smoking
Check RatesAccessible 1 King Mobility Accessible Roll in Shower Coffee Maker Microwave and Refrigerator Full Br
Non-Smoking
Check RatesExterior Accessible Room with 2 Double Beds and Complimentary Buffet Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 1 King Bed High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 1 King Bed Innacc Microfridge High Speed Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 2 Double Beds High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check RatesGovernment Miltary Rate 2 Queen Beds High Speed Microfridge Flatsc Innacc Coffee Maker Full Breakfas
Non-Smoking
Check RatesGovernment Miltary Rate Accessible 1 King Mobacc Bathtb Microfridge Full Breakfast
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Free WiFi Exterior Entrance Mic
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Full Breakfast Free WiFi Interior Entrance Mic
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 2 Double Beds Full Breakfast Free WiFi Exterior Entrance
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 2 Queen Beds Full Breakfast Free WiFi Interior Entrance M
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in Accessible 1 King Full Breakfast Accessible Microwave, Re
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in Accessible 1 King Full Breakfast Accessible Roll in Showe
Non-Smoking
Check RatesInterior Accessible Room with 2 Queen Beds and Complimentary Buffet Breakfast
Non-Smoking
Check RatesMobility Accessible Room with 1 King Bed Bathtub and Complimentary Buffet Breakfast
Non-Smoking
Check RatesMobility Accessible Room with 1 King Bed Roll in Shower and Complimentary Buffet Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion 1 King Bed High Speed Microfridg Coffee Maker Hair Extacc Full Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion 1 King Bed Innacc Microfridge High Speed Full Breakfast
Non-Smoking
Check RatesMulti Night Stay Promotion 2 Double Beds High Speed Microfridg Coffee Maker Hair Extacc Full Breakfa
Non-Smoking
Check RatesMulti Night Stay Promotion 2 Queen Beds High Speed Microfridge Flatsc Innacc Coffee Maker Full Break
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Exterior Entrance Mic
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Interior Entrance Mic
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed High Speed Microfridg Coffee Maker Hair Extacc
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Innacc Microfridge High Speed Full Breakfast
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Full Breakfast Free WiFi Exterior Entrance
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds High Speed Microfridg Coffee Maker Hair Ext
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Free WiFi Interior Entrance M
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds High Speed Microfridge Flatsc Innacc Coffee
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Full Breakfast Accessible Microwave, Re
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Accessible 1 King Full Breakfast Accessible Roll in Showe
Non-Smoking
Local Attractions
Close to interstate, mall, local shopping, several dining choices nearby, close drive to downtown, close drive to Indianapolis Motor Speedway, and Verizon Music Center
Map & Landmarks: SureStay Plus Hotel by Best Western Indianapolis Northeast
Verified Reviews of SureStay Plus Hotel by Best Western Indianapolis Northeast
Below are the verified reviews from guests that we have booked recently: "Disappointed"
Overall Score2.0/ 5
Pictures were not as supplied on the web. Lighting outside was very poor. Lost electricity at four am for an hour. Could hear the people above us turn over in their bed..
Tammy H. (Individual traveler, booked 1 room), from 
26-Nov-2022 Verified Review, stayed from Thu Oct 27 to Fri Oct 28 2022 at a $132.99 average nightly rate. 
"Disappointed pictures deceiving."
Overall Score2.0/ 5
Does not live up to photos. Old and dingy outside. Photos deceiving. Could hear people above us walking and turning over in bed. Electricity went out at four am for one 1/2 hours. At one point it sounded like someone was trying to get in our room. Didn't feel safe. Room seemed clean but for a Sure stay I expected completely different for the price of $189!
Tammy H. (Individual traveler, booked 1 room), from
30-Oct-2022 Verified Review, stayed from Thu Oct 27 to Fri Oct 28 2022 at a $132.99 average nightly rate. "You didnt have check in reservation number..when one popped up we booked..was told everything was go"
Overall Score4.0/ 5
Turned us away with our show dog. we were told you accepted her. I've just had 2+ major surgeries and travelled relocating from Albuq. didn't need this..had to drive around and try to find a room..it's 11 :00 pm and now we're in a room but still haven't eaten. this totally sucked. please refund the money. we never got to check in!!
Becky M. (Individual traveler, booked 1 room), from
14-Oct-2022 Verified Review, stayed from Fri Oct 14 to Sat Oct 15 2022 at a $121.99 average nightly rate. "Somewhat pleasant, but the room was not what I expected."
Overall Score3.0/ 5
The outside appearance of the hotel was very nice and when we checked in, the front desk attendants were very nice and professional. Because the title of the Sure Stay said hotel I was not expecting a motel set/up. The rooms were clean, but the sink was draining really slow, so we had to call for maintenance and I am not sure when or if someone came to repair the problem when we left out the next day. We did not have enough towels, so because the cleaning attendants did not start work until 9:30 so we had to go to the front desk and retrieve our towels and the towels were like sand paper.
Kurston J. (Individual traveler, booked 1 room), from
19-May-2019 Verified Review, stayed from Fri May 17 to Sun May 19 2019 at a $135.00 average nightly rate. "Easy Accommodating clean rooms exceptional great value already made another reservation in another s"
Overall Score5.0/ 5
Accommodating clean rooms exceptional great value already made another reservation in another state.
Edward E. (Individual traveler, booked 1 room), from
25-Apr-2019 Verified Review, stayed from Wed Apr 24 to Thu Apr 25 2019 at a $57.00 average nightly rate. "Great stay after check in being awful."
Overall Score4.0/ 5
We were checking in mid evening avid the guy checking us in was not at all helpful and didn't care in the least had we taken our business elsewhere. He was unwilling to help in any way. I had to figure out a solution on my own. Then once we were checked in, another guy was as big a jerk about extra towels. All of the other employees that we interacted with during our three night stay were helpful and wonderful. Room was comfortable.
Twanna B. (Individual traveler, booked 1 room), from
23-Jan-2019 Verified Review, stayed from Fri Jan 18 to Mon Jan 21 2019 at a $58.50 average nightly rate. "In serious need of updating."
Overall Score2.0/ 5
The staff was very helpful and friendly and the room was clean. The price was good. The outdoor pool looked clean but we didn't use it, so I can only remark on its appearance. The room however was small and horribly outdated. The furniture was sparse and the air unit was terribly loud. Added to the noise from the air unit was the noise from above us and from outside. The walls and floor did nothing to diminish the sounds and we were not able to sleep.
Kerri B. (Individual traveler, booked 1 room), from
06-Aug-2014 Verified Review, stayed from Fri Aug 01 to Sat Aug 02 2014 at a $65.99 average nightly rate. Property Description
The SureStay Plus Hotel by Best Western Indianapolis Northeast is just a few blocks to the Community Hospital North, Castleton Square Mall and many restaurants. We are close to the Indiana State Fairgrounds, Indy Motor Speedway, downtown Indianapolis, the Convention Center, Lucas Oil Colt Field, Indianapolis Zoo and the Children's Museum. The Indianapolis International Airport is 32 miles away. Come enjoy the 100% smoke-free atmosphere of our hotel while using the free Wi-Fi throughout the property. There is plenty of free onsite parking. You can enjoy a complimentary full hot breakfast every morning of your stay.
Details / Other Expenses
| Check In: | 04:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2018 |
| Floors: | 3 |
| Rooms: | 120 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 120 |
| Handicap Rooms: | 6 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 5.0 Mi |
| Lounge/Bar Hours: | none |
| Pool Info: | Outdoor pool |
Policies / Expenses
| Cancellation: For group 14 days/individual 24 hours prior to arrival | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 17.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.00% |
| Occupancy Tax: | 10.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Elevator
- Hairdryer available
- Internet - wireless
- Ironing facilities
- Microwave in room
- Non-smoking rooms
- Office or business center
- Refrigerator
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone - Free local calls
Airport & Shuttle Information
Indianapolis International Airport, 31 miles one way, no shuttle available, one-way taxi cost approximately $55
Local Shuttle Info: Metro Bus and taxi service is available in the hotel area.
Breakfast Information
Free Hot breakfast
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Outdoor free parking
Cleaning Policies
Daily housekeeping with all Best Western cleaning and sanitation protocols-
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Previously known as:
Motel 6 Indianapolis Northeast, Quality Inn Indianapolis, Quality Inn Northest Indianapolis, SureStayplus Hotel by Best Western Indianapolis Northeast
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FAQs about SureStay Plus Hotel by Best Western Indianapolis Northeast
What time is check in?
Check in time is 04:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Plus Hotel by Best Western Indianapolis Northeast have?
There are 120 rooms in the property.
What kind of breakfast is at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Free Hot breakfast
What parking is available at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Outdoor free parking
Can I get a AAA rate at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Free WiFi Exterior Entrance Microwave, Refrigerator
Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Exterior Entrance Mic
Is there a pool at SureStay Plus Hotel by Best Western Indianapolis Northeast?
Yes, there is a pool on-site at the property. Outdoor pool.
Testimonials:
"Just wanted you to know that your site is the greatest. If I hadn't stumbled onto your web site I would not have been able to make as good a deal (which may have resulted in our having to cancel this trip to arrange for something more local). Thank you and your group so much!!! I will keep this web site handy for future use and also tell everyone about it." A.L. - Hershey, PA
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