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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5
Based on 942 guest reviews
- We have an outdoor pool
- Gym is available on property
- 261 rooms in hotel
- 12 floors in hotel
- 2 suites in hotel
- Check-in time: 3pm
- Has environment-friendly policy
- Group friendly rating of 7.4/10
- 19 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room types
Check rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Standar
Non-smoking
Check rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Beds S
Non-smoking
Check rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Standa
Non-smoking
Check rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room
Non-smoking
Check ratesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Standard with S
Non-smoking
Check ratesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Beds Standard
Non-smoking
Check ratesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Standard Room
Non-smoking
Check ratesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room When You
Non-smoking
Check ratesGovernment Rate Per Diem Rate Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Standard
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Beds St
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Standar
Non-smoking
Check ratesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-smoking
Check ratesSenior Discount Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Typ
Non-smoking
Local attractions
University of New Mexico, Isotopes Park, located in mid-town with easy access to I-25 and I-40; 10 minutes to Uptown shopping district, Downtown is 10 minutes, Old town is 12 minutes.
Map and Points of Interest Near Crowne Plaza Albuquerque, an IHG Hotel
Verified reviews of Crowne Plaza Albuquerque An Ihg Hotel
Below are the verified reviews from guests that we have booked in recently: "Refreshing!"
Overall score4.0/ 5
Brian at front desk was very helpful. Food was tasty. Room was clean and well appointed. Great night's sleep. Would stay again.
Randy S. (Individual traveller, booked 1 room), from 
11-Jun-2022 Verified review, stayed from Thu Jun 09 to Fri Jun 10 2022 at a $211.99 average nightly rate. 
"Bad Night"
Overall score3.0/ 5
After we checked in we didn't have water in our room. We had water on in the morning. Michelle at the front desk told us to write a review and she wouldn't mind giving us a credit.
Robert F. (Group coordinator, booked 3 room(s)), from
28-Mar-2022 Verified review, stayed from Thu Mar 24 to Fri Mar 25 2022 at a $129.17 average nightly rate. "Comfortable Stay"
Overall score4.0/ 5
Check in took a long time, but the hotel was clean and the employees were helpful.
Kelly M. (Individual traveller, booked 1 room), from
09-Oct-2021 Verified review, stayed from Tue Oct 05 to Wed Oct 06 2021 at a $199.27 average nightly rate. "Dated Facility."
Overall score3.0/ 5
Old Analog TV Room dated Very expensive for quality of room.
Thomas L. (Individual traveller, booked 1 room), from
06-Aug-2021 Verified review, stayed from Sun Aug 01 to Mon Aug 02 2021 at a $135.99 average nightly rate. "Comfortable but needs updating."
Overall score3.0/ 5
Sadly my review will be colored by the reality that so many of the amenities of this hotel were not available due to the Covid situation. I think that the things I disliked about my stay would have been offset by their presence. That being said, the interactions I had with the hotel staff were exemplary. Even the evening security guard for the parking lot was friendly and attentive. The room was fairly nice, especially having a real balcony. There were some problems. Some of the wallpaper was peeling off the walls, the shower curtains were too short to stop the water from getting all over the floor with the shower head design. Also, the television didn't work properly. These were minor annoyances for me but potentially major ones for others.
Gabriel M. (Individual traveller, booked 1 room), from
11-Feb-2021 Verified review, stayed from Wed Jan 27 to Tue Feb 02 2021 at a $74.99 average nightly rate. "Great night stay."
Overall score5.0/ 5
We had a wonderful stay, the staff was extremely helpful, knowledgeable and pleasant. The rooms were quiet, clean and the beds comfortable.
Lisa R. (Group coordinator, booked 2 room(s)), from
16-Aug-2020 Verified review, stayed from Sat Aug 15 to Sun Aug 16 2020 at a $93.99 average nightly rate. "Nice"
Overall score5.0/ 5
Male employee working front desk was phenomenal and extremely happy and helpful! Sadly I don't recall his name.
Haley T. (Individual traveller, booked 1 room), from
05-Apr-2020 Verified review, stayed from Sat Apr 04 to Sun Apr 05 2020 at a $92.99 average nightly rate. "Crowne Plaza Acceptable."
Overall score3.0/ 5
The hotel, while older, was clean and looked to have been remodeled. The room was pleasant; however, I had asked for, while making a reservation, a main floor "accessible" King suite based on what I saw online. After getting in the room,I questioned the room accommodations to be called "accessible". While checking out the following morning, I was told it was not an accessible room and she didn't know why I was given that room (on the second floor). Planned on showering but not able to without grab bars or a walk in shower. I questioned the whole situation, but just got "sorry". In addition, I fully expected to find a microwave and small refrigerator in the room, but there was neither. We were counting on both as I carry insulin and no restaurants were open (during pandemic) and I had food along I prepared prior to leaving on this trip. The bed was very comfortable. I liked the lighting at the counter outside the bathroom. Only carry out or room service breakfast was available; that was disappointing also. The price was reasonable and we survived. We saw a fridge in the hallway and asked to use it. She was pleasant and offered that my husband carry it in the room, so was glad of that..it helped.
Janet S. (Individual traveller, booked 1 room), from
22-Mar-2020 Verified review, stayed from Thu Mar 19 to Fri Mar 20 2020 at a $87.35 average nightly rate. "Very pleased with the service and personnel."
Overall score5.0/ 5
The couple I was with had their dog with them. The Hotel allowed them to take their dog with them throughout the Hotel which I thought was very nice. The rooms were nice and clean. The Cantina had excellent food and a comfortable environment. Overall It was a nice stay.
Dale M. (Individual traveller, booked 1 room), from
29-Dec-2018 Verified review, stayed from Thu Dec 27 to Fri Dec 28 2018 at a $86.32 average nightly rate. "The staff at the desk did not seem to know the area and could not answer simple questions."
Overall score3.0/ 5
The food at this hotel was expensive, but not well presented and not very timely. This was very true in our large meeting meals. The wait staff had to check to answer questions. Coffee and tea were slow to be available and tea was often not available by the end of the meal. A hotel in this setting should have shown some features that reminded us we were in New Mexico, but it was just plain and bland. There were times the staff did what was asked with no problem, such as call a cab, but then when we wanted to return and called in the person on the phone did not know how to call someone to pick us up. That felt like we were being stranded in a strange city. I would not recommend this hotel to anyone!
Joseph M. (Individual traveller, booked 1 room), from
13-Nov-2018 Verified review, stayed from Mon Nov 05 to Sun Nov 11 2018 at a $98.02 average nightly rate. Property description
The Crowne Plaza Albuquerque is conveniently located in the University area of the city. The hotel reflects the flavor and history of New Mexico along with friendly Southwestern hospitality. The hotel is situated on 14 acres of tree-lined landscape. Come and experience our resort-like facility. Featuring an outdoor courtyard, Olympic sized outdoor pool and in the second courtyard, a state of the art fitness center and full sized indoor pool. We have 3 eating establishments on property: The Ranchers Club, recipient of the DiRoNA award, is New Mexico''s fine dining experience. The Ranchers Lounge features humidor, martinis, fine wine and nightly live piano entertainment. The Casa Chaco features contemporary New Mexican cuisine with a wonderful view of the Sandia Mountains. The Cantina is festive, offering the best margaritas and happy hour in Albuquerque. We have approximately 26,000 square feet of meeting space in 23 rooms to accommodate up to 1,000 people.
Green sustainability
?Glass, Paper, Plastic recycling centers located around campus (recycling bids for the city on property)?Conservation Laundry Program in all guest rooms ?Only full service property with an Herb Garden?Administrative ?No-Print? Policy?All light bulbs have been replaced with technology CFL bulbs?All Florescent light bulbs have been replaced ?Compact Florescence?
Details / Other expenses
| Check-in: | 3pm |
| Check-out: | 3pm |
| Year of last renovation: | 2012 |
| Floors: | 12 |
| Rooms: | 261 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 261 |
| Rooms with disabled access: | |
| Suites: | 2 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 19 View spaces |
| Meeting space: | 26000 sq. feet |
| Event space: | Holds 2500 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | 0.5 Miles |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 2pm-11pm |
| Pool Info: Olympic-size outdoor pool; also have a large indoor pool. | |
| Ownership: | Ocean Property |
Policies / Expenses
| Cancellation: 48 hours for individual resvGroup - 30 days or less 85% | |
| Nightly parking: | 0 |
| Typical group deposit: | 10% |
| Total taxes: | 13.31% |
| Total misc. fees: | �0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 7.31% |
| Occupancy Tax: | 6.00% |
| GST: General Sales Tax: | 7.20 GST % |
| Food and Beverage Tax: | 7.20% |
| Audio Visual Tax: | 7.20% |
| Other Tax: | 7.20% |
| Porterage Fee: | 5.00 Per Person (Not mandatory) |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
| Banquet Bartender Fees: | 75.00 Per Function |
| Chef Attendant Fees: | 75.00 Per Item |
| Avg. Continental Breakfast Cost: | 13.00 Per Person |
| Avg. Plated Breakfast Cost: | 15.00 Per Person |
| Avg. Buffet Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Lunch Cost: | 19.00 Per Person |
| Avg. Buffet Lunch Cost: | 25.00 Per Person |
| Avg. Boxed Lunch Cost: | 20.00 Per Person |
| Avg. Plated Dinner Cost: | 30.00 Per Person |
| Avg. Buffet Dinner Cost: | 34.00 Per Person |
| Morning Break Cost: | 7.00 Per Person |
| Afternoon Break Cost: | 7.00 Per Person |
| Banquet Urn of Coffee: | 42.00 Per Person |
| Banquet Soft Drinks: | 3.00 Per Item |
| Banquet Bottled Water: | 3.00 Per Item |
| Banquet Hosted Bar: | 13.50 Per Person/Per Hour |
| Banquet Reception w Hors d'oeuvres: | 12.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Car rental
- Central location
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Laundry valet service
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Valet Parking
- Voicemail
Airport & shuttle information
5 miles and 10 minutes to Albuquerque Sunport Sunport Shuttle available $12-15 one way,Taxi $15 one way
Local shuttle info: Sunport Shuttle Service is available 24 hours 866-505-49666 miles $12-15
Breakfast information
Stonestreet Restaurant open @ 6:00 AM to 2:00 PM. Full American menu.
Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet Friendly rooms available w/$75.00 non-refundable deposit
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Previously known as:
Crowne Plaza Albuquerque, Hilton Albuquerque
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Meeting rooms and event rooms at Crowne Plaza Albuquerque, an IHG Hotel
Below are the meeting, conference and event spaces at Crowne Plaza Albuquerque, an IHG Hotel.
Feel free to use the Crowne Plaza Albuquerque, an IHG Hotel meeting space capacities chart below to help with your event planning. HotelPlanner specialises in Albuquerque event planning for hotel rooms and meeting space for corporate events, weddings, parties, conventions, as well as negotiated rates and trade shows.
| Meeting room name | L x W x H (Feet) | Size (sq ft) | Event 5'/6  | Crescent | Classroom | Hollow Square  | U-shape | Boardroom | Convention 8'/10'  | Theatre | Reception | Regist. desk  |
| Rio Ballroom | 95 x 40 x 12 | 3800 | --/-- | -- | 125 | -- | -- | -- | --/-- | 300 | 390 | -- |
Close this Rio BallroomRoom type: General Meeting Room Total size: 3800 Sq. Miles Dimensions: 95 x 40 x 12 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Laguna Boardroom | 13 x 23 x 8 | 299 | --/-- | -- | -- | -- | -- | 20 | --/-- | -- | -- | -- |
Close this Laguna BoardroomRoom type: General Meeting Room Total size: 299 Sq. Miles Dimensions: 13 x 23 x 8 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Santa Clara Boardroom | 13 x 23 x 8 | 299 | --/-- | -- | -- | -- | -- | 20 | --/-- | -- | -- | -- |
Close this Santa Clara BoardroomRoom type: General Meeting Room Total size: 299 Sq. Miles Dimensions: 13 x 23 x 8 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Zuni Room | 13 x 23 x 8 | 299 | --/-- | -- | -- | -- | -- | 20 | --/-- | -- | -- | -- |
Close this Zuni RoomRoom type: General Meeting Room Total size: 299 Sq. Miles Dimensions: 13 x 23 x 8 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| New Mexico Ballroom | 95 x 82 x 15 | 7790 | --/-- | -- | 440 | -- | -- | -- | --/-- | 900 | 1000 | -- |
Close this New Mexico BallroomRoom type: General Meeting Room Total size: 7790 Sq. Miles Dimensions: 95 x 82 x 15 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
| Garden Room | 40 x 40 x 14 | 1600 | --/-- | -- | 50 | 45 | 35 | 35 | --/-- | 100 | 125 | -- |
Close this Garden RoomRoom type: General Meeting Room Total size: 1600 Sq. Miles Dimensions: 40 x 40 x 14 Ft Floor level: Is there natural light? No Are there obstructions? No Are there built in screens? No Is there a built in stage? No Is there built in A/V? No Amenities available | ||||||||||||
Planning an event? Albuquerque Hotel RFP request for proposal | Find meeting space | Meeting space calculator
FAQs about Crowne Plaza Albuquerque An Ihg Hotel
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 3pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Albuquerque An Ihg Hotel have?
There are 261 rooms in the property.
Is there any meeting space at Crowne Plaza Albuquerque An Ihg Hotel?
Yes, they have 19 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Albuquerque An Ihg Hotel?
Stonestreet Restaurant open @ 6:00 AM to 2:00 PM. Full American menu.
Can I get a AAA rate at Crowne Plaza Albuquerque An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Crowne Plaza Albuquerque An Ihg Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Standard with Sofa Bed Room with Balcony
Is there a gym at Crowne Plaza Albuquerque An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Crowne Plaza Albuquerque An Ihg Hotel?
Yes, there is a pool on-site at the property. Olympic-size outdoor pool; also have a large indoor pool..
Testimonials:
"This site has been a rewarding experience in searching for our annual conference needs. It was exactly what I was looking for and I've bookmarked your website for future use. It's great to use your service to narrow down the location as well as the Hotel. Simple and easy way for Hotels and travelers to execute business without phone calls and web searches." F.O. - Columbia, SC
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