SureStay by Best Western Portland City Center

2401 SW 4th Ave., Portland, OR 97201 United States (USA) near Exit 299b on I-5 (~0.4mi)
View Map Reservations: 1-800-219-2797
2 Star Property
45.505787-122.682428
+1-800-219-2797
AI Disclaimer

This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.

Check availability
Average
3.0/5

Based on 427 guest reviews

Show Guest Reviews
  • 40 rooms in property
  • 2 floors in hotel
  • Check-in: 3:00pm
  • Check-out: 11:00 AM
  • Groups/Meetings rating of 6.4/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Tom McCall Waterfront Park, closest hotel to Medical Hill (OHSU, VA, Shriners, Dornbeckers, etc.), Keller Auditorium, PGE Park, Portland State University, Pioneer Square, Convention Center, Washington Park, and OMSI

Verified Reviews of SureStay by Best Western Portland City Center

Below are the verified reviews from guests that we have booked recently:
"The hotel is in poor condition. There are no windows for air flow and it smells. The carpet is old a"
Overall Score1.0/ 5
I left the hotel immediately and searched for a different one. The hotel smells, the carpet is old, there is no air flow and the sheets are cheap. I'm going to demand a full refund.
(Individual traveler, booked 1 room), from US flag
19-Jun-2025 Verified Review, stayed from Sun Jun 15 to Tue Jun 17 2025 at a $89.99 average nightly rate.
"Good value! "
Overall Score4.0/ 5
Very good value. The room was very adequate, neat and clean. TV and Wi-fi worked well. Breakfast had the essentials. Staff was very courteous and the parking was free. I recommend.
(Individual traveler, booked 1 room), from US flag
17-Dec-2024 Verified Review, stayed from Sun Dec 15 to Mon Dec 16 2024 at a $79.01 average nightly rate.
"Customer Service"
Overall Score4.0/ 5
Excellent Customer Service by Scott and Drew. Comfortable rooms.
(Individual traveler, booked 1 room), from US flag
10-Dec-2024 Verified Review, stayed from Thu Dec 05 to Fri Dec 06 2024 at a $80.00 average nightly rate.
"Awesome Hotel Near OHSU Casey Eye Center"
Overall Score4.0/ 5
We have stayed here twice because of my wife's eye surgery at OHSU. It was very easy to get to the Casey Eye Center from the hotel in less than 10 min. It's an older hotel but very clean and the king size bed was very comfortable. My wife has one more surgery in a month and we will stay there again. Very affordable also and very friendly staff!
(Individual traveler, booked 1 room), from US flag
18-Oct-2024 Verified Review, stayed from Thu Oct 17 to Fri Oct 18 2024 at a $91.99 average nightly rate.
"It was ok. I ask for a ground floor but was second floor."
Overall Score4.0/ 5
I didn't like being charge 14.50 for registration.
(Individual traveler, booked 1 room), from US flag
12-Aug-2024 Verified Review, stayed from Sat Aug 10 to Sun Aug 11 2024 at a $116.25 average nightly rate.
"Perfect weekend getaway visiting my grandson!"
Overall Score4.0/ 5
Perfect weekend getaway visiting my grandson!
(Individual traveler, booked 1 room), from US flag
19-Mar-2024 Verified Review, stayed from Sat Mar 16 to Sun Mar 17 2024 at a $103.99 average nightly rate.
"Good Hotel Near OHSU Health & Wellness Clinic!"
Overall Score3.0/ 5
The room was clean, the staff friendly and it was conveniently located to the OHSU Health and Wellness Clinic.
(Individual traveler, booked 1 room), from US flag
08-Mar-2024 Verified Review, stayed from Tue Mar 05 to Wed Mar 06 2024 at a $90.99 average nightly rate.
3.0 out of 5. Based on 427 guest reviews

Property Description

Join the fun at our SureStay by Best Western Portland City Center hotel near Oregon Zoo. Our Portland, Oregon, hotel is conveniently located in the bustling downtown area and within easy driving distance of great attractions, restaurants and shopping. Portland State University is right next door, and the Oregon Convention Center is a short drive away.

Before you head out for the day, enjoy free continental breakfast and check your email with free Wi-Fi Internet access. Our non-smoking hotel offers free parking and 24-hour front desk service for your convenience.

LOCAL ATTRACTIONS

Spend an afternoon browsing the variety of shops at Lloyd Center. This action-packed shopping center, just a short drive away, features an array of cafes and restaurants and a movie theater. Have a wildlife adventure at Oregon Zoo, home to elephants, apes, cougars and many more animals from around the world.

Pack a picnic basket and head to Waterfront Park, one of the most scenic spots in the area, and just a short drive from our Portland, Oregon, hotel. In the evening, take in a performance at Keller Auditorium or Arlene Schnitzer Concert Hall, which both boast world-class entertainment just minutes away. If you are a sports fan, Providence Park and the Rose Garden are an easy drive from our hotel.

DINING OPTIONS

Sit back and relax with a great meal at our on-site restaurant. Enjoy a hearty burrito and zesty salsa at Taco Del Mar, or try authentic Thai dishes at Baan – Thai Restaurant, both less than a half mile from our Portland, Oregon, hotel. For fresh falafels and hummus, visit nearby Abu Rasheed Lebanese Restaurant. If you are looking to get a quick bite to eat on-the-go, Domino's Pizza and Chipotle Mexican Grill are both just minutes from our hotel in Portland, Oregon.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00 AM
Year of Last Renovation: 2020
Floors: 2
Rooms: 40
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 400
Handicap Rooms: 2
Rooms with 1 Bed: 26
Rooms with 2 Beds: 14
Suites: 0
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.8 Km
Dist. to Nearest Gym: 0.4 Km
Lounge/Bar Hours: 9AM-2:30AM
Pool Info: NA
Ownership: MSC Enterprises, Inc.
Policies / Expenses
Cancellation:
Individual reservations have a 24 hour cancellation policy. Group policy depends on number of rooms requested
Nightly Parking: 0
Typical Group Deposit: call for details
Total Taxes: 15.30%
Total Misc Fees: ₫39142.50 VND
(mandatory resort fees/taxes)
State Tax: 1.80%
City Tax: 13.50%
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Avg. Plated Breakfast Cost: 10.00 Per Person
Avg. Plated Lunch Cost: 9.00 Per Person
Avg. Plated Dinner Cost: 12.00 Per Person

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Fax available
  • Free local calls
  • Hairdryer available
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Licensed bar
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable

Airport & Shuttle Information

Less than 10 miles from the Portland International Airport. No shuttle available, but their is the Max light rail that stops 2 blocks from the hotel.

Local Shuttle Info: Blue Star Airport Express ($14 one-way, $24 round trip)

Breakfast Information

We offer a complimentary continental breakfast in our lobby from 7am-10am. We do have a restaurant and lounge on site that opens at 10am on Weekdays and 9am on the Weekends.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
We charge $22.50 per day for each pet. Pet can''t be left alone in the room.

Parking Info

Complimentary parking offered.

Internet / WiFI

Complimentary Wi-Fi offered

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Travelodge Downtown, Travelodge Portland City Center, Travelodge Hotel Downtown

FAQs about SureStay by Best Western Portland City Center

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay by Best Western Portland City Center have?

There are 40 rooms in the property.

What kind of breakfast is at SureStay by Best Western Portland City Center?

We offer a complimentary continental breakfast in our lobby from 7am-10am. We do have a restaurant and lounge on site that opens at 10am on Weekdays and 9am on the Weekends.

What parking is available at SureStay by Best Western Portland City Center?

Complimentary parking offered.

How much does internet cost?

Complimentary Wi-Fi offered

Testimonials:

Testimonials icon
"I had a great experience, it was easy to use and [the hotel] was very helpful on the phone after I accepted a bid. Thanks." C.P. - Carlsbad, CA

Find out more Check Rates