Overall Score3.0/ 5
Pros: Room was roomy, nicely designed and cute. Bed was a king sized, which we requested and the temperature in the room was easily adjustable and manageable. Cons: The pillows were terrible and hurt my neck for the next two days after our stay. Somehow, we, two able bodied people, got a handicapped room with a broken shower. The bathroom was designed to be a wet bathroom, which makes sense for handicapped people. However, there are some potential liability issues there as I almost slipped on the wet tile once our shower was done because there are no floor mats in the bathroom and not enough towels were provided to span the bathroom to the bedroom carpet once we were done. There were two shower heads in the shower, one of which had no handle to it (so, basically, unusable). The other shower head was a handheld showering rod, but the tube from the wall to the shower head leaked tremendously and, at certain angles, would leak so bad that almost no water came from the shower head attached. It led to my husband and I having to shower together so that one could hold the rod above the other. That way, the tube didn't get at the "wrong angle" and leak everywhere. We tried our best not to get water everywhere, but whoever designed the bathroom for handicapped people pretty much decided it was inevitable and to not even try to make it possible to keep the water in the shower area (hence: wet bathroom). The tile where the drain outside the shower was located was also at least an inch lower than the other tiles and the grout on it had receded tremendously. It was noticeable upon entering the bathroom. Honestly, we felt bad being in a handicapped room, knowing there might be someone that was handicapped who needed the rooms amenities more than us. We did request a different floor or room, but we were told that the hotel was too busy that weekend to accommodate that request. Once we realized the shower was broken, we also wanted a new room with a not so broken shower, but remembered that they had told us the hotel was too busy/full that weekend, so we just decided to deal with it as we could.
13-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sun Jul 11 2021 at a $147.91 average nightly rate.