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Best Western Plus Sandcastle Beachfront Hotel
View Map Reservations: 1-800-760-7718
2.5 Star Property Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.0/5
Based on 2672 guest reviews
- With an indoor pool!
- Free breakfast
- Avg. Group Discount of 14.2%!
- Fitness / Gym is on-site
- 147 rooms in hotel
- Check-out time: 11AM
- Has environment-friendly policy
- Groups & Meetings rating of 10.0/10
- 6 meeting rooms in hotel
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave, Refrigerator, Coffee Maker
Non-Smoking
Check Rates2 Double Beds Full Breakfast Partial Ocean View Balcony Microwave, Refrigerator
Non-Smoking
Check Rates2 Queen Beds Full Breakfast Oceanfront Balcony Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Accessible Communication Assist
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Free WiFi Jetted Tub Microwave,
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Oceanfront Balcony Microwave, R
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Roof Top Microwave, Refrigerato
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Double Beds Full Breakfast Partial Ocean View Balcony M
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Oceanfront Balcony
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 2 Queen Beds Full Breakfast Oceanfront Balcony Sofa Bed M
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID Suite 1 King Bed Full Breakfast Oceanfront 2 Floors 2 Sof
Non-Smoking
Local Attractions
We are located in the heart of the City. We are surrounded by wonderful attractions.
Landmarks and Location of Best Western Plus Sandcastle Beachfront Hotel
Verified Reviews of Best Western Plus Sandcastle Beachfront Hotel
Below are the verified reviews from guests that we have booked recently: "Nice service. Room was very good."
Overall Score4.0/ 5
Nice service. Room was very good.
Francis D. (Individual traveler, booked 1 room), from 
06-Apr-2022 Verified Review, stayed from Mon Apr 04 to Thu Apr 07 2022 at a $106.00 average nightly rate. 
"Great front desk man3."
Overall Score4.0/ 5
9
Russell W. (Individual traveler, booked 1 room), from
27-Nov-2021 Verified Review, stayed from Wed Nov 24 to Thu Nov 25 2021 at a $90.99 average nightly rate. "Not worth the price."
Overall Score1.0/ 5
Rooms were small and dirty, elevator floorboard was broken, breakfast did not have fruits, advertised pancake maker was broken. Not worth the price. Only good part was view and proximity to beach. Property is dated and needs upkeep.
Pramod K. (Individual traveler, booked 1 room), from
04-Oct-2021 Verified Review, stayed from Fri Oct 01 to Sun Oct 03 2021 at a $179.54 average nightly rate. "Friendly staff, great views and location, premises need some TLC."
Overall Score3.0/ 5
While the view from the ocean facing room was great, what was not so great was the slow draining sink and tub, the smelly room refrigerator and the cracks and needed repairs that abound both in the room and hallways. The room was clean and spacious, the towels fairly fluffy and in good supply. An above average breakfast is served in a place that could use some redecorating and the aforementioned TLC.
Richard R. (Individual traveler, booked 1 room), from
28-Aug-2021 Verified Review, stayed from Wed Aug 25 to Fri Aug 27 2021 at a $229.00 average nightly rate. "No room service."
Overall Score1.0/ 5
Hotel employees beyond courteous the best Hotel is not up to best western standards. No room service for a full week. Breakfast and people were the best. We requested low floor. Was assigned to 9th floor. We did get moved in two days.
Mary D. (Individual traveler, booked 1 room), from
12-Jul-2021 Verified Review, stayed from Sat Jul 03 to Sat Jul 10 2021 at a $285.49 average nightly rate. "Staff was great."
Overall Score4.0/ 5
Staff was friendly and helpful. I love not having carpet. Breakfast was good.
Terry B. (Individual traveler, booked 1 room), from
20-May-2021 Verified Review, stayed from Tue May 18 to Thu May 20 2021 at a $123.99 average nightly rate. "Great Experience"
Overall Score5.0/ 5
The room was smaller than expected, but I was very impressed with their ability to keep the pool and dining room so well monitored with Covid. Thank you so much to the kitchen staff for being so great and working so hard.
Ieshia L. (Individual traveler, booked 1 room), from
21-Apr-2021 Verified Review, stayed from Fri Apr 16 to Sun Apr 18 2021 at a $188.99 average nightly rate. "Wonderful we were able to have two rooms together."
Overall Score5.0/ 5
My grandson from WI had never seen the ocean so he was happy to be with me. It was too cold and rainy to go out but we will do that the next time we come there..
Evelyn C. (Individual traveler, booked 1 room), from
14-Feb-2021 Verified Review, stayed from Fri Feb 12 to Sun Feb 14 2021 at a $115.99 average nightly rate. "Fir a short stay."
Overall Score4.0/ 5
It was great.
Mary B. (Individual traveler, booked 1 room), from
26-Sep-2020 Verified Review, stayed from Sat Sep 26 to Sun Sep 27 2020 at a $269.99 average nightly rate. "It was a pleasant stay."
Overall Score4.0/ 5
Me and my family enjoyed our stay here if we had any issues they were handled in a timely manner, so there's no need to speak on them because they were minor. I'd definitely stay here again.
Chenee B. (Individual traveler, booked 1 room), from
13-Jun-2020 Verified Review, stayed from Tue Jun 09 to Thu Jun 11 2020 at a $120.99 average nightly rate. "Horrible"
Overall Score1.0/ 5
DO NOT WASTE YOUR MONEY. Hotel is not up to date looks busted down. I had sand in my bed, tub was stopped up the whole stay just horrible.
Tahye B. (Individual traveler, booked 1 room), from
11-Jun-2020 Verified Review, stayed from Tue Jun 09 to Thu Jun 11 2020 at a $134.99 average nightly rate. "It was not the best."
Overall Score2.0/ 5
Hair on towels breakfast sucked. Sheets unwashed won't stay there again. Friendly people.bathroom dirty.
Darius G. (Individual traveler, booked 1 room), from
28-May-2020 Verified Review, stayed from Tue May 26 to Thu May 28 2020 at a $112.99 average nightly rate. "My Stay"
Overall Score5.0/ 5
I was very pleased with my stay and the staff were amazing.
Chauncey K. (Individual traveler, booked 1 room), from
27-Dec-2019 Verified Review, stayed from Tue Dec 24 to Fri Dec 27 2019 at a $89.99 average nightly rate. "Average Hotel with bad housekeeping."
Overall Score3.0/ 5
This hotel is in a great location on the beach in the center of VB. Rooms are average when we checked in the bathtub was filthy. Full of sand and not draining well. It took two days and several phone calls for them to come fix it. The cleaning people make the beds and that's it. They mad or May no empty trash. They do no vacuum or clean the bathroom at all! We were there for a week and sign said they would change sheets after three days. They did not. One day the cleaning people left my door open. They had opened the deadbolt lock and closed the door on top of the latch. Luckily my room was at end of hall and not a lot of traffic passing by! But for the housekeeping issues it was an enjoyable stay.
Erika P. (Individual traveler, booked 1 room), from
03-Jul-2019 Verified Review, stayed from Mon Jun 24 to Mon Jul 01 2019 at a $177.42 average nightly rate. Property Description
Our charming newly renovated hotel overlooks the beautiful Atlantic Ocean. We have such amenities as a seasonally heated indoor pool with a large sun deck, fitness room, two restaurants, business center, coin operated laundry room, gift shop, oceanfront meeting rooms, and a convenience store. We have many different room types available to fit your needs. The ones we are quoting is either two queen beds or one king. All come a microwave, refrigerator, safe, iron and ironing board, coffee maker, 36' LCD television, and private balconies. All corridors are interior and secured at night. Quoted rate are for two to a room unless otherwise agreed upon. Rates include a full American breakfast buffet each morning.
Green Sustainability
We are Green Certified.
Details / Other Expenses
| Check In: | 3PM |
| Check Out: | 11AM |
| Year of Last Renovation: | 2013 |
| Floors: | 9 |
| Rooms: | 147 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 147 |
| Handicap Rooms: | 10 |
| Suites: | 2 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 5548 sq. feet |
| Banquet Space: | Holds 150 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10AM to 10PM |
| FEMA Approved: | Yes |
| Pool Info: 9:30AM to 9:30PM. Indoor seasonally heated pool with large sundeck. | |
Policies / Expenses
| Cancellation: 72 hours prior to arrival date. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | First night |
| Total Taxes: | 15.00% |
| Total Misc Fees: | $2.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| Occupancy Tax: | 2.00 Per Night |
| City Tax: | 9.00% |
| Additional Person Fee: | 10.00 Per Person (Child 12 and under free.) |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Generator for public spaces
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Laundry facilities
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
Norfolk International Airprt is 19 mile away.
Airport Shuttle? Sorry, no airport shuttle available.Breakfast Information
We offer a full American Breakfast Buffet between the hours of 7AM to 10AM.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Internet / WiFI
All areas have internet access. Our internet is complimentary.
About Best Western Plus
- Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
- Fitness room, laundry room, and business center also available
- FREE high-speed internet, local calls, and long distance access
- Breakfast is available
- For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.
The Best Western Plus highlights above are subject to change without notice.
Hotel Rate Trends at Best Western Plus Sandcastle Beachfront Hotel
The graph above is averages of room rates for both our group quotes and the lowest online individual rates we could find at the time the group bid was entered. The best group deal shown is 29.3% in September 2022 and the highest average individual rate is $271 in the month of June 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Sandcastle Beachfront Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Best Western Plus Sandcastle Beachfront Hotel
Below are the meeting, banquet, conference and event spaces at Best Western Plus Sandcastle Beachfront Hotel.
Feel free to use the Best Western Plus Sandcastle Beachfront Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Virginia Beach event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Sea Escape | 32 x 32 x 8 | 1024 | 64/64 | 45 | 32 | 18 | 22 | 18 | --/-- | -- | 77 | -- |
Close This Sea EscapeThis room has its own private outside patio which is 33 X 27. It has patio furniture and outdoor space heaters. The Sea Escape room is a new room off the lobby of the hotel. Room Type: General Meeting Room Total Size: 1024 Sq. Mi Dimensions: 32 x 32 x 8 Ft. Floor Level: Ground Level Power Outlets: 5 Columns: 0 Windows: 2 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Section 1 | 30 x 28 x 8 | 840 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Section 1Room Type: General Meeting Room Total Size: 840 Sq. Mi Dimensions: 30 x 28 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Section 2 | 30 x 25 x 8 | 750 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Section 2Room Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 30 x 25 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Section 3 | 47 x 25 x 8 | 1175 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Section 3Room Type: General Meeting Room Total Size: 1175 Sq. Mi Dimensions: 47 x 25 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Section 4 | 30 x 25 x 8 | 750 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Section 4Room Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 30 x 25 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Section 5 | 30 x 25 x 8 | 750 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | -- |
Close This Section 5Room Type: General Meeting Room Total Size: 750 Sq. Mi Dimensions: 30 x 25 x 8 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Virginia Beach Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Best Western Plus Sandcastle Beachfront Hotel
What time is check in?
Check in time is 3PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Best Western Plus Sandcastle Beachfront Hotel have?
There are 147 rooms in the property.
Is there any meeting space at Best Western Plus Sandcastle Beachfront Hotel?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Best Western Plus Sandcastle Beachfront Hotel?
We offer a full American Breakfast Buffet between the hours of 7AM to 10AM.
How much does internet cost?
All areas have internet access. Our internet is complimentary.
Can I get a AAA rate at Best Western Plus Sandcastle Beachfront Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Best Western Plus Sandcastle Beachfront Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Full Breakfast Accessible Communication Assist
Is there a gym at Best Western Plus Sandcastle Beachfront Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Good food and great shopping nearby. Great shopping. Most guests liked the proximity to shopping.
Are there good dining options at Best Western Plus Sandcastle Beachfront Hotel?
Dining area could have been cleaner. Unclean dining area, according to 60%. Dining experience could be nicer. For 54%, the dining experience was not enjoyable.
Is there a WiFi internet?
Yes. WiFi system needs upgrading. WIFI wasn't working. Wifi didn't work. Wifi quality could be improved. Almost all guests said the wifi quality was bad.
Are there rooms with kitchenettes?
Yes. Kitchenette needs more attention. The majority of guests were unsatisfied with the kitchenette.
Is there a pool at Best Western Plus Sandcastle Beachfront Hotel?
Yes, there is a pool on-site at the property. 9:30AM to 9:30PM. Indoor seasonally heated pool with large sundeck..
Testimonials:
"This is a wonderful service. I was so overwhelmed with wedding planning that when my friend and I found your service it basically saved me from a meltdown." L.H. - Rock Island, IL
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