The Reef 28

THE REEF 28, 1 Avenida Nte & Calle 28 Nte
1 Avenida Nte & Calle 28 Nte, Playa Del Carmen 77720 Mexico (MEX)
4.5 Star Property
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Very Good

Based on 761 guest reviews

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  • Has an outdoor pool!
  • Free complimentary breakfast
  • Gym is available on property
  • 120 rooms in property
  • 5 floors in hotel
  • 16 suites in hotel
  • Check-in: 3 PM
  • Hotel has an eco-friendly policy
  • Group booking rating of 9.0/10

Check Current Prices

Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Cenote, Beach, Museum, Shops, Park, Shopping Mall, Ruins, Restaurants, Bars, Clubs
4.5 out of 5. Based on 761 guest reviews

Property Description

Urban chic meets the Riviera Maya beach at an adults-only escape for the discerning traveler. The Reef 28 Playa Del Carmen is one block from beautiful Mamita's Beach and just steps from the center of town. Lounge at the roof-top pool bar, walk to nearby shops and restaurants, or dine in at the signature world class restaurants. At The Reef 28 guests can play, escape, relax and indulge in a bustling paradise with all the amenities of home.

Green Sustainability


Details / Other Expenses

Check In: 3 PM
Check Out: 12 AM
Year of Last Renovation: 2018
Floors: 5
Rooms: 120
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 120
Handicap Rooms: 0
Rooms with 1 Bed: 44
Rooms with 2 Beds: 76
Suites: 16
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 1200 sq. feet
Banquet Space: Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 8AM - 2AM
Pool Info:
The pool is open from 07:00 am - 10:30 pm.
Ownership: The Reef Resorts
Policies / Expenses
-Rooms canceled 30 days prior to group arrival date and No Shows will be charged for the entire dates of reservation to the Master Account
Typical Group Deposit: 25%
Total Taxes: 16.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
VAT: Value Added Tax: 16.00 VAT % Exclusive
Avg. Boxed Lunch Cost: 20.00 Per Person
Avg. Plated Dinner Cost: 50.00 Per Person (Private event)
Morning Break Cost: 15.00 Per Person
Afternoon Break Cost: 15.00 Per Person
Banquet Reception w Hors d'oeuvres: 30.00 Per Person/Per Hour

Amenities / Features

  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • Baggage storage facilities
  • Beach access: Close to beach
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Valet Parking

Airport & Shuttle Information

The nearest airport is Cancun Airport with a distance of 55 km. It takes around 45 minutes to 1 hour

Local Shuttle Info: The Reef 28 offers a free shuttle transportation to our sister properties The Reef Playacar & The Reef Cocobeach. The shuttle departs every hour, the first one leaves at 09:45 am and the last one at 23:20 pm. The duration of the shuttle transportation may vary from 5-25 minutes, this depends on which sister property is going to be visit.

Breakfast Information

From 06:30 am - 07:00 am there is a continental breakfast in the restaurant ''Veinti8cho''. At 07:00 am the breakfast starts, there is a buffet or á la carte option. Apart from the breakfast in the restaurant, there is also room service -starts at 07:00 am to 11:00 am.

Pet Friendly?

Sorry, pets are not allowed.

Parking Info

The Reef 28 offers a valet parking service. The parking is included and is located in the garage of the hotel.

Internet / WiFI

There is free Wi-fi Access on the whole property.

Seasonality of Hotel Rates at The Reef 28

Rate fluctuations of The Reef 28

The graph above is seasonality of room rates for both group prices and the lowest online individual rates we could find at the time the group bid was submitted. The lowest group/meeting discount shown is 67.6% in March 2021 and the highest average individual rate is $647 in the month of March 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Reef 28 in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at The Reef 28

Below are the meeting, banquet, conference and event spaces at The Reef 28.

Feel free to use the The Reef 28 meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Playa Del Carmen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
EL CIELO 42 x 28 x 9 120040/6030454040----/--1006060
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Planning a meeting, conference, training seminar or incentive trip in Playa del Carmen? The Reef 28 has EL CIELO venue that is sure to inspire.From a small business breakfast or an executive retreat to a sales presentation or a training seminar for up to 100 guests in theatre style, we offer an unmatched destination just steps from 5th Avenue in downtown Playa del Carmen.In addition, our experienced event planners will outfit the room with the required conference technology and are also available to assist with planning recreational outings, tours and activities for your group. Furthermore, we provide discounted room rates for guests staying at the resort. Our in-house catering team will keep your attendees pampered with delicious cuisine, from fresh coffee and breakfast first thing in the morning to meeting breaks, luncheons and fine dining banquets.Enjoy EL CIELO Meeting room next to the highest Roof Top in Playa del Carmen.Full in-house catering and fine diningWireless Internet accessFull in-house a/v services Professional event planningSemi private Roof Top for eventsGroup rates for guests staying at the hotel
Room Type:
General Meeting Room
Total Size:
1200 Sq. Mi
42 x 28 x 9 Ft.
Floor Level:
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of EL CIELO

FAQs about The Reef 28

What time is check in?

Check in time is 3 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Reef 28 have?

There are 120 rooms in the property.

Is there any meeting space at The Reef 28?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at The Reef 28?

From 06:30 am - 07:00 am there is a continental breakfast in the restaurant ''Veinti8cho''. At 07:00 am the breakfast starts, there is a buffet or á la carte option. Apart from the breakfast in the restaurant, there is also room service -starts at 07:00 am to 11:00 am.

What parking is available at The Reef 28?

The Reef 28 offers a valet parking service. The parking is included and is located in the garage of the hotel.

How much does internet cost?

There is free Wi-fi Access on the whole property.

Is there a gym at The Reef 28?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at The Reef 28?

Yes, there is a pool on-site at the property. The pool is open from 07:00 am - 10:30 pm..


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"I have had a ball just sitting back and letting you do all the work. This is not my first time using your site. You have made all of my family reunions great." L.G. - Tampa, FL

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