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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
Check availability
Very Good
4.0/5
Based on 445 guest reviews
- We have an indoor pool ready for use
- Free breakfast
- Avg. Group Discount of 16.2%!
- Fitness / Gym is on-site
- 132 rooms in property
- Check-out: 3:00 PM
- Hotel has an eco-friendly policy
- Groups & Meetings rating of 7.8/10
- 6 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Standard 320 Sq
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Standard Mobili
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Standard Sofa B
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Standard 320 S
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Queen Suite with Add
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room When You
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard 320 Square Foot Room
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard Mobility Accessible Roll Shower 3
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard Mobility Accessible Tub 320 Squar
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 1 King Standard Sofa Bed 320 Square Foot Room
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 2 Queen Standard 320 Square Foot Room
Non-Smoking
Check RatesGovernment Breakfast Includes Full Breakfast For 1 Standard Room When You Arrive At The Hotel We
Non-Smoking
Check RatesGovernment Rate Includes Breakfast WiFi 1 King Standard Mobility Accessible Roll Shower 320 Square F
Non-Smoking
Check RatesGovernment Rate Includes Breakfast WiFi 1 King Standard Mobility Accessible Tub 320 Square Foot Room
Non-Smoking
Check RatesGovernment Rate Includes Breakfast WiFi 1 King Standard Sofa Bed 320 Square Foot Room
Non-Smoking
Check RatesGovernment Rate Includes Breakfast WiFi Standard Room When You Arrive At The Hotel We Will Do Our Be
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Standard
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Standar
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Queen Suite w
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-Smoking
Check RatesSenior Discount 1 King Standard Mobility Accessible Roll Shower 320 Square Foot Room
Non-Smoking
Check RatesSenior Discount 2 Queen Suite with Additional Living Area 640 Square Foot Suite Sofa Bed
Non-Smoking
Check RatesSenior Discount Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Typ
Non-Smoking
Check RatesState Government Includes Breakfast WiFi 1 King Standard Mobility Accessible Roll Shower 320 Square
Non-Smoking
Check RatesState Government Includes Breakfast WiFi 1 King Standard Mobility Accessible Tub 320 Square Foot Roo
Non-Smoking
Check RatesState Government Includes Breakfast WiFi 1 King Standard Sofa Bed 320 Square Foot Room
Non-Smoking
Check RatesState Government Includes Breakfast WiFi 2 Queen Standard 320 Square Foot Room
Non-Smoking
Check RatesState Government Includes Breakfast WiFi Standard Room When You Arrive At The Hotel We Will Do Our B
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New 1 King Standard 320 Square
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New 1 King Standard Mobility Ac
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New 1 King Standard Sofa Bed 32
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New 2 Queen Standard 320 Square
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New 2 Queen Suite with Addition
Non-Smoking
Check RatesWly Rnvtd Htl Onsite Rst Bar Mcrwv and Frdg in All Rms Ftns Ctr with New Standard Room When You Arri
Non-Smoking
Local Attractions
Kirtland Temple, Historic Kirtland, Lost Nation Sports Complex, Great Lakes Mall, Lake County Captains Baseball, Mentor Performing Arts Complex, Historic Garfield Estate, Vintage Ohio, Ohio Winery Tours, 20 minutes from Downtown Cleveland, Mentor Headlands Beach
Map Location of Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Verified Reviews of Holiday Inn Cleveland Northeast Mentor
Below are the verified reviews from guests that we have booked recently: "Room was great. Until we received receipt $494.00 charge for a one night stay when."
Overall Score1.0/ 5
The hotel stay was not worth 494.00 Are trying to discuss with the hotel the day of arrival and front desk couldn't find reservation should have been are first clue they had to get manager to look into it.
Robert C. (Individual traveler, booked 1 room), from 
28-Sep-2021 Verified Review, stayed from Fri Sep 24 to Sat Sep 25 2021 at a $294.99 average nightly rate. 
"Nice hotel, mediocre breakfast."
Overall Score5.0/ 5
Nice facility, good meeting rooms, but they need to try something other than pre wrapped pastries and bagels for breakfast.
James H. (Individual traveler, booked 1 room), from
04-Aug-2021 Verified Review, stayed from Fri Jul 30 to Sun Aug 01 2021 at a $142.99 average nightly rate. "Great stay would stay there again."
Overall Score5.0/ 5
clean, friendly, everything we needed.
Linda M. (Individual traveler, booked 1 room), from
12-Jul-2021 Verified Review, stayed from Fri Jul 09 to Sat Jul 10 2021 at a $105.00 average nightly rate. "Not Cleaned."
Overall Score1.0/ 5
when I booked my rooom I requested a room on the first floor, when I checked in they said I was on the fourth floor, I have a breathing condition, they could check if there was a room on the first floor but I would have to wait till it was cleaned? I told them to forget and I will take the room on the fourth floor. from booking to my stay I will never go to the holiday inn express, I had a good experience a few years ago thats why I returned, it will never happen again. no handycaped parking.
Jeff K. (Individual traveler, booked 1 room), from
03-Jul-2021 Verified Review, stayed from Tue Jun 29 to Wed Jun 30 2021 at a $102.99 average nightly rate. "Visiting my family for three days."
Overall Score5.0/ 5
I was very impressed with the precautions they had in place due to Covid. I felt safe and protected. Staff was very welcoming and helpful. All areas were spotless. And the bed was the most comfortable mattress I have ever slept on! It was nice to have a quiet, comfortable place to retreat to each evening after a full day of family. The “grab and go” breakfast was much appreciated. I'll definitely stay here again.
Polly K. (Individual traveler, booked 1 room), from
22-Sep-2020 Verified Review, stayed from Sun Sep 20 to Wed Sep 23 2020 at a $90.52 average nightly rate. "Our stay was okay."
Overall Score4.0/ 5
The pandemic did effect the quality of breakfast and the lack of amenities, but that was to be expected.
David N. (Individual traveler, booked 1 room), from
03-Aug-2020 Verified Review, stayed from Sat Aug 01 to Mon Aug 03 2020 at a $93.99 average nightly rate. "Was loud and no pool."
Overall Score3.0/ 5
None
Joseph B. (Individual traveler, booked 1 room), from
08-Jul-2020 Verified Review, stayed from Sat Jul 04 to Mon Jul 06 2020 at a $108.99 average nightly rate. "Bad customer service."
Overall Score1.0/ 5
I tried to cancel this well in advance due to my business meeting that got canceled due to the COVID 19. And you would not cancel my reservation. So you got paid when I never even stayed! Bad Business!
Lori C. (Group coordinator, booked 2 rooms), from
06-Apr-2020 Verified Review, stayed from Thu Apr 02 to Fri Apr 03 2020 at a $96.02 average nightly rate. "Very classy atmosphere and the staff was very helpful and friendly!"
Overall Score5.0/ 5
Enjoyed our stay at this Holiday Inn! The room was nice and clean. The restaurant and bar on site was excellent! Food was great, compliments to the chef and pricing was reasonable! We went for a “girls weekend” and had the best time! The staff (Sibal) was very friendly and helpful!
Lisa A. (Individual traveler, booked 1 room), from
11-Nov-2018 Verified Review, stayed from Sat Nov 10 to Sun Nov 11 2018 at a $139.40 average nightly rate. "Excellent place. Great rooms! Clean, fresh and nice employees."
Overall Score5.0/ 5
Impressed. The rooms were great. The bed was comfortable and the place smelled fresh and clean. The employees were extremely nice and friendly. I'm impressed, gives Hilton a run for their money.
Jeffery T. (Individual traveler, booked 1 room), from
30-Mar-2014 Verified Review, stayed from Sat Mar 29 to Sun Mar 30 2014 at a $94.00 average nightly rate. Property Description
Thank you for your interest in the Soon to be Holiday Inn Mentor, Ohio. We are honored to host your guests for your upcoming event. Conveniently located in the heart of Mentor, Ohio the Soon to be Holiday Inn Mentor offers your guests a comfortable place to stay within minutes of many attractions that Northeast Ohio has to offer.Some of the amenities available to your guests are:•Newly renovated ENTIRE hotel (Expected completion by 3/1/2013)•Complimentary USA Today•Complimentary wireless internet access throughout the property•Free parking•Indoor pool, whirlpool and fitness room•On-site restaurant and bar•100% guest satisfaction guaranteed•In room coffee makers, iron & ironing board, hairdryer, microwave and fridgeWith over 10,000 square feet of meeting space, Soon to be Holiday Inn Mentor will ensure that your event is a success. We offer great food, great rooms, and the friendliest staff in Northeast Ohio. Come and host your next event at the Soon to be Holiday Inn Mentor and experience what true hospitality is all about.
Green Sustainability
Green Engage
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 3:00 PM |
| Year of Last Renovation: | 2013 |
| Floors: | 4 |
| Rooms: | 132 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 132 |
| Handicap Rooms: | |
| Suites: | 22 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 11000 sq. feet |
| Banquet Space: | Holds 350 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Lounge/Bar Hours: | 4PM-10PM |
| Pool Info: | Heated indoor pool |
| Ownership: | Mentor Hospitality LLC. |
Policies / Expenses
| Cancellation: 24 hours priorGroups based on agreement | |
| Nightly Parking: | $0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.25% |
| Occupancy Tax: | 5.00% (County) |
| City Tax: | 3.00% |
| Food and Beverage Service Charge: | 20.00% |
| Avg. Continental Breakfast Cost: | 8.00 Per Person |
| Avg. Plated Breakfast Cost: | 14.00 Per Person |
| Avg. Buffet Breakfast Cost: | 14.00 Per Person |
| Avg. Plated Lunch Cost: | 18.00 Per Person |
| Avg. Buffet Lunch Cost: | 18.00 Per Person |
| Avg. Boxed Lunch Cost: | 12.00 Per Person |
| Avg. Plated Dinner Cost: | 33.00 Per Person |
| Avg. Buffet Dinner Cost: | 33.00 Per Person |
| Morning Break Cost: | 7.00 Per Person |
| Afternoon Break Cost: | 7.00 Per Person |
| Banquet Gallon of Coffee: | 30.00 Per Item |
| Banquet Soda: | 2.00 Per Item |
| Banquet Bottled Water: | 2.00 Per Item |
| Banquet Hosted Bar: | 16.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Grocery service
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Kitchenette in room
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
45 minutes from CLE (Hopkins International Airport)
Local Shuttle Info: No Shuttle
Breakfast Information
Hot Buffet 9.95 plus tax per person daily.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary parking available for cars, trucks and motor coaches.
Internet / WiFI
Complimentary throughout
Cleaning Policies
-We have provided signs in the front desk area and all public areas that inform the guests of social distancing guidelines while staying in the hotel.-We have hand sanitizers at the front desk.-Some amenities such as the fitness center, swimming pool, etc. are currently closed for health and safety reasons.-During the check-in process, we inform the guests of the availability of housekeeping services and explain any applicable housekeeping limitations.-Our breakfast area is currently closed, but 'grab and go' style breakfast bags will be available at the front desk.-We use approved cleaners, sanitizers and disinfectants to clean, sanitize and disinfect surfaces in all areas of the hotel to help prevent the spread of COVID-19.-We also put the rooms to Out of Order for minimum 4 days after the guests check out so that the cleaning, sanitizing and disinfecting steps can be properly applied to those rooms to help prevent the spread of COVID-19.-All staff wear masks. Housekeeping also uses gloves.
About Holiday Inn
- Full-service hotel offering three different experiences: Holiday Inn Express ideal for the business traveler, Holiday Inn Resorts for family fun and relaxation, and the Holiday Inn Club Vacations, suitable for family and friends with spacious accommodations
- Offering comfort and family-oriented service, children stay and eat free at Holiday Inn properties
- Free high-speed internet access
- Restaurants and bars on-site with good food and drinks for all ages
- Indoor or Outdoor swimming pools based on location
- Great exercise facilities
- Based on select properties, Holiday Inn's The Hub is the perfect entertainment spot and gaming area with a media lounge, fire pits, etc.
The Holiday Inn highlights above are subject to change without notice.
Previously known as:
Holiday Inn Cleveland Northeast Mentor, Holiday Inn Mentor, Holiday Inn Mentor Ohio
Seasonality of Hotel Rates at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
The graph above is seasonality of room rates for both group quotes and the lowest online individual rates we could find at the time the group bid was entered. The lowest group deal shown is 41.1% in April 2021 and the highest average individual rate is $173 in the month of April 2021. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel
Below are the meeting, banquet, conference and event spaces at Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel.
Feel free to use the Holiday Inn Cleveland Northeast - Mentor, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Mentor event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Lakeshore Ballroom | 70 x 60 x 11 | 4200 | --/325 | 245 | 150 | 101 | 120 | -- | 26/21 | 400 | 350 | -- |
Close This Lakeshore BallroomRoom Type: Ballroom Total Size: 4200 Sq. Mi Dimensions: 70 x 60 x 11 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Full Day Rental: $1000.00 USD    | ||||||||||||
| Reynolds Room | 60 x 52 x 9 | 2850 | 175/200 | 150 | 60 | 68 | 40 | -- | 18/14 | 250 | 175 | -- |
Close This Reynolds RoomRoom Type: Ballroom Total Size: 2850 Sq. Mi Dimensions: 60 x 52 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
Full Day Rental: $700.00 USD | ||||||||||||
| Tyler Room | 37 x 27 x 9 | 900 | 60/60 | 52 | 37 | 22 | 26 | 22 | 6/5 | 85 | 90 | -- |
Close This Tyler RoomRoom Type: Ballroom Total Size: 900 Sq. Mi Dimensions: 37 x 27 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Full Day Rental: $400.00 USD | ||||||||||||
| Parker Room | 25 x 27 x 9 | 675 | 50/50 | 39 | 28 | 16 | 19 | 16 | 4/3 | 75 | 68 | -- |
Close This Parker RoomRoom Type: General Meeting Room Total Size: 675 Sq. Mi Dimensions: 25 x 27 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Full Day Rental: $350.00 USD | ||||||||||||
| Cooper Room | 25 x 27 x 8 | 675 | 56/56 | 39 | 28 | 16 | 19 | 16 | 4/3 | 75 | 68 | -- |
Close This Cooper RoomRoom Type: General Meeting Room Total Size: 675 Sq. Mi Dimensions: 25 x 27 x 8 Ft. Floor Level: 2 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
Full Day Rental: $300.00 USD | ||||||||||||
| Alliance Boardroom | 18 x 23 x 9 | 414 | --/-- | -- | -- | -- | -- | 10 | --/-- | -- | -- | -- |
Close This Alliance BoardroomRoom Type: Boardroom Total Size: 414 Sq. Mi Dimensions: 18 x 23 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 1 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? Yes Amenities Available
Full Day Rental: $250.00 USD | ||||||||||||
Planning an Event? Mentor Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Holiday Inn Cleveland Northeast Mentor
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 3:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Holiday Inn Cleveland Northeast Mentor have?
There are 132 rooms in the property.
Is there any meeting space at Holiday Inn Cleveland Northeast Mentor?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Holiday Inn Cleveland Northeast Mentor?
Hot Buffet 9.95 plus tax per person daily.
What parking is available at Holiday Inn Cleveland Northeast Mentor?
Complimentary parking available for cars, trucks and motor coaches.
How much does internet cost?
Complimentary throughout
Can I get a AAA rate at Holiday Inn Cleveland Northeast Mentor?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Holiday Inn Cleveland Northeast Mentor?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Standard 320 Square Foot Room
Is there a gym at Holiday Inn Cleveland Northeast Mentor?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Holiday Inn Cleveland Northeast Mentor?
Yes, there is a pool on-site at the property. Heated indoor pool.
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