Best Western Plus Emerald Isle Hotel

2306 Beacon Ave., Sidney, BC V8L1X2 Canada (CAN)
View Map Reservations: 1-800-760-7718
3 Star Property
48.649405-123.403105
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Butchart Gardens, Shaw Ocean Discovery Centre, Butterfly Gardens, Downtown Victoria, Church & State Winery, Mary Winspear Centre, Panorama Recreation Centre, Commonwealth Pool, Mineral World, Aviation Museum, Centre of the Universe Observatory

Verified Reviews of Best Western Plus Emerald Isle Hotel

Below are the verified reviews from guests that we have booked recently:
"Great Rooms, NOT SO GREAT front staff."
Overall Score3.0/ 5
We booked a standard room through a group booking through Expedia. The hotel is in a beautiful location, minutes from the water and shopping in Sydney. The rooms were great, the cleaning staff were really nice and accommodating. The front desk staff were not so easy to deal with. We reserved a room through a block booking on Expedia. We needed to add an additional night, so I phoned the hotel to do so. At this point I enquired about a different room. I was told that they only had standard rooms available and if I needed an additional sleeping space, I could get a cot. I asked at this time how much a cot would cost. I was told they were complimentary. I confirmed that they were and had a note added to my reservation that we wanted a cot. At the time of check in, the front desk clerk told us it was $25.00/night plus tax. When we then told him the name of the person I spoke to and the conversation that was had, he said there was no note on our reservation regarding the cost of the cot (although he saw the note for the cot) and that everyone comes in asking for complimentary stuff. we were given a cot for one night complimentary and told we needed to speak with the manager the next day regarding any further nights with the cot. He also said that the staff member I booked with was part time only working one or two shifts a month. He was unapologetic and quite rude. This set the tone for the rest of our stay. We booked as part of a team, which the hotel was aware of at the time of booking. They do not have meeting rooms, or any common space. Our only option for meeting was the parking lot. This was not allowed. Our parents had the police called on them, at 2:00 in the afternoon for gathering in the parking lot behind their vehicles. No hotel staff came out and advised them they weren't allowed to meet in the parking lot, they just called the police. The police arrived and had a difficult time finding the group of five parents as they were being respectful, quiet and not disturbing anyone. We were not allowed to congregate in groups of more then 3, had multiple noise complaints in the afternoon (2:00 pm) and early evening (before 6). They did hallway checks (at 9:00 pm) to ensure that our 13 14 year old children were not in the hallways unattended. Overall, our experience was not great. The total cost of our hotel for four nights was $950.00 and we were treated very poorly. The front staff need some refreshers in both customer service (how to deal with situations) and in general politeness. I would NOT recommend this hotel to anyone.
(Individual traveler, booked 1 room), from CA flag
04-Aug-2019 Verified Review, stayed from Thu Jul 18 to Sun Jul 21 2019 at a C$215.10 average nightly rate.
"Worst experience ever !"
Overall Score1.0/ 5
The rooms are clean. Hotel is outdated. Front staff are extremely rude and condescending, including the manager. I was sitting in a lawn chair in the parking lot enjoying the sun and the front desk called the police ! The most insane thing that I've ever had happen to me. I will never stay at another Best Western. They used to be my preferred hotel but never again. Rooms are over priced as well. The hotel is very close to the airport so all you hear are loud planes coming in and out at all hours. Do yourself a favour and look elsewhere, save your money !
(Individual traveler, booked 1 room), from US flag
20-Jul-2019 Verified Review, stayed from Thu Jul 18 to Sun Jul 21 2019 at a C$260.10 average nightly rate.
"Friendly and clean"
Overall Score5.0/ 5
Check in and out was efficient. Staff was friendly. Good location.
(Individual traveler, booked 1 room), from US flag
18-Apr-2014 Verified Review, stayed from Thu Apr 17 to Fri Apr 18 2014 at a $107.58 average nightly rate.
4.0 out of 5. Based on 482 guest reviews

Property Description

Located in beautiful Sidney British Columbia, we are the closest Best Western to Butchart Gardens, Butterfly Gardens and Shaw Ocean Discovery Centre. We feature a licensed family restaurant on site, ample free parking, and our tastefully decorated rooms and suites are all air conidtioned. We offer free wireless high speed internet throughout the hotel, and all rooms have a fridge and microwave, iron and board, coffee maker, deluxe bathroom amenities, and we are super-clean! Business Centre in the lobby, and large well equipped fitness facility. Walk to dozens of unique shops, restaurants, coffee houses and over 9 book stores in our seaside town. Sidney-by-the-Sea is a charming community, just five minutes to the BC and Washington State Ferries, and away from the frenzy of the big downtown. We are located 30 minutes from downtown Victoria, BC.

Green Sustainability

At the Best Western Plus Emerald Isle, we believe in sustainable practices, Green Key initiatives and providing eco-friendly services to our guests, the local community and surrounding areas.As a green hotel, our team is committed to improving energy and water efficiency, reducing, reusing and recycling across the business, from employees and guests to our suppliers, near and far. We are consistent in our actions and assess the current state of the hotel on a regular basis. Our efficient green team brainstorms eco-friendly possibilities, sets achievable goals, and creates sustainable action plans.Our green hotel team focuses on the following practices:Reducing the impacts of growth on natural resources and the environment.Making local investments that will protect human and natural resources.Being socially just by providing equitable access to resources and decision-making processes in ways that benefit all parts of the community.Our current initiatives:Conserving EnergyLimiting Water WasteRecycling ProgramsLinen and Towel Reuse ProgramsEco-Friendly Cleaning ProductsNaturally Derived Guest AmenitiesLocally sourced and compostable in-room coffeeDonates leftover soap and bottled amenities to Clean the World, an organization that recycles and distributes these items to impoverished people world-wide.

Details / Other Expenses

Check In: 4:00PM
Check Out: 4:00PM
Year of Last Renovation: 2017
Floors: 2
Rooms: 65
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 65
Handicap Rooms:
Suites: 10
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Pool Info:
We do not have a pool or hot tub.
Ownership: Best Western Plus Emerald Isle
Policies / Expenses
Cancellation:
Please email for more information.
Nightly Parking: N/A
Typical Group Deposit: 500.00
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 5.00 GST %
PST: Provincial Sales Tax: 8.00 PST %

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private garden grounds
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

YYJ (Victoria International) is a 5 minute drive - approx. $13.00 one way in a taxi.

Local Shuttle Info: No Shuttle Service available.

Breakfast Information

Smitty's Restaurant attached to Hotel. Guests receive 10% off breakfast menu. Hours of operation: 7:00am - 2:00pm

Pet Friendly?

Yes! Pets are allowed.
Dogs permitted in main building only in specified room types, space limited, $30 + tax per night.

Parking Info

Free Parking for in house guests.

Internet / WiFI

In-Room WIFI

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

FAQs about Best Western Plus Emerald Isle Hotel

What time is check in?

Check in time is 4:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 4:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Plus Emerald Isle Hotel have?

There are 65 rooms in the property.

What kind of breakfast is at Best Western Plus Emerald Isle Hotel?

Smitty's Restaurant attached to Hotel. Guests receive 10% off breakfast menu. Hours of operation: 7:00am - 2:00pm

What parking is available at Best Western Plus Emerald Isle Hotel?

Free Parking for in house guests.

How much does internet cost?

In-Room WIFI

Is there a gym at Best Western Plus Emerald Isle Hotel?

Yes, there is a gym/fitness area available on-site at the property.

Can I get a group rate at Best Western Plus Emerald Isle Hotel?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 13.6%.

Testimonials:

Testimonials icon
"Thanks for all the help. Your staff has been great. I was not looking forward to arranging accommodations for guests---but, after finding your website, it was a piece of cake. I will recommend you to friends and family." L.F. - Orlando, FL

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