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Very Good
4.0/5
Based on 395 guest reviews
- With an outdoor pool!
- Shuttle from airport available
- Fitness center on property
- Hotel has 210 rooms
- Hotel has 15 floors
- Hotel has 10 suites
- Check in time: 1600
- Groups & Meetings rating of 10.0/10
- Hotel has 9 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
Pensacola Lighthouse AA Baseball: Minnesota Twins - 1.5 mi Pensacola Beach - 8 miles
Map of Pensacola Grand Hotel
Our Hotel Planner Expert Reviews of Pensacola Grand Hotel
Our expert hotel planners periodically visit and review the hotels we represent in person.
"Grande Dame of Pensacola"
Overall Score4.0/ 5
Remember when travelling was a luxury and people were proud to be a part of the experience? Do you recall an era when ladies wore pillbox hats and men wore ties en route to their destinations? The Pensacola Crowne Plaza Grand is a beautiful reminder of those times, spiced with the modern conveniences today's traveler demands. The entrance building is the original train depot, and as many structural touches as possible have been preserved. There is ample meeting spaces in the original depot, with a restaurant, library/reading area and lounge complete with baby grand piano. This is a full service property offering bell service, a pool, fitness center, and food & beverage services. The rooms are typical of the Crowne Plaza brand, clean and of a good size. Be sure to eat at the restaurant: the food is delicious and reasonably priced, and the service is stellar! The hotel is located at the junction of 110 and Gregory, so access to downtown, the beaches, or the Naval air station is easy. Guests should be aware that the train still runs behind the hotel, so light sleepers should ask for rooms at the front of the hotel, or bring ear plugs.
Michele P, a local HotelPlanner Pensacola expert from 
16-Oct-2013 Verified Review 
Verified Reviews of Pensacola Grand Hotel
Below are the verified reviews from guests that we have booked recently: "Loved this place."
Overall Score5.0/ 5
I read the reviews and I was very hesitant about booking here, however after being in customer service for many years. I know people will blow things out of proportion and you can not make every one happy, on the other hand I am one of those people who think customer service is important. With all that being said, it was one of the quietest hotels and our door was right across from the elevator and by the way there was a hockey game that night. We never heard a peep. The room was clean and the bed was comfortable, location was close to everything we wanted to do. The lobby being the old train depot, was beautiful. Will be coming back. I would have filled this out sooner, but it went to my spam.
Terri N. (Individual traveler, booked 1 room), from
13-Feb-2020 Verified Review, stayed from Sat Jan 11 to Sun Jan 12 2020 at a $88.25 average nightly rate. "Dated and Dirty features in every aspect of the Hotel."
Overall Score2.0/ 5
As we know the main part of the hotel is a historic landmark, there are areas that could be updated and cleaned up. The green carpet on the stairs leading up to the gym was so nasty. The room smelt like cigarettes covered up by febreeze. The carpet again was so old and dirty. The bathrooms were extremely dated and also felt unclean. We were over charged our first night due to a concert close by when it was clear we booked our room for a wedding with a room block. We were told a manager would call to adjust the rate, yet no one did. The breakfast in the dated and smelly dining room was mediocre service and mediocre food. I would never return to this hotel and would not recommend to any one we know. As Floridians from St. Augustine, we know the options for this size hotel after a busy summer season are much better.
Cherya C. (Individual traveler, booked 1 room), from
17-Nov-2019 Verified Review, stayed from Fri Nov 15 to Sun Nov 17 2019 at a $124.54 average nightly rate. "Incredible first stay."
Overall Score5.0/ 5
This was my first time to stay at the Pensacola Grand and my overall experience was very good. The front desk personnel were extremely helpful and answered many questions pleasantly. The room was exceptionally clean and spacious. The bathroom was also clean with the exception of missing a bath mat. I will definitely stay again on another trip to Pensacola.
Linda N. (Individual traveler, booked 1 room), from
27-May-2019 Verified Review, stayed from Wed May 22 to Thu May 23 2019 at a $116.76 average nightly rate. "Beautiful hotel, excellent staff!"
Overall Score4.0/ 5
The hotel was beautiful as well as clean and the staff was excellent!
Shanna J. (Individual traveler, booked 1 room), from
28-Apr-2019 Verified Review, stayed from Sat Apr 27 to Sun Apr 28 2019 at a $141.96 average nightly rate. "Mixed"
Overall Score3.0/ 5
Staff could have been more welcoming when we arrived.We were given a room with a bleak industrial view of roof. Our room in this “smoke free” building smelled of cigarette and kitchen smoke. We were allowed to move to a room with a nicer view and less smell of smoke. Beds we're comfortable.
Bruce J. (Individual traveler, booked 1 room), from
16-Jan-2019 Verified Review, stayed from Sat Jan 12 to Mon Jan 14 2019 at a $102.05 average nightly rate. Property Description
Our hotel is a unique mixture of past and present. We are fronted by the historic 1912 L&N Train Depot and complimented by a glass tower with panoramic views of Pensacola and Pensacola Bay. Your guests will enjoy dining in our full-service restaurant, “1912.“ The Cavu Club lounge is decorated with Blue Angels memorabilia and other Naval Air historical mementos.We are centrally located to the areas major attractions and shopping. Our hotel is 3 blocks from historic downtown with boutique shops, art galleries, and museums; 4 miles from Pensacola Naval Air Station, home of the Blue Angels flight demonstration team and the National Naval Aviation Museum which includes an IMAX theater, and 8 miles from beautiful Pensacola Beach. We are conveniently located for all area golf courses.All rooms will have two queen beds, a flat screen television, and mini-refrigerator. We offer free WiFi in all guest rooms and public areas. Airport shuttle service is provided at no charge 6AM-10PM.
What you need to know
Hotel Features: One of the most unique features of the Crowne Plaza Hotel Pensacola Grand is the 1912 Restaurant. This restaurant takes you back in time and provides all three of your daily meals. After that, you will be able to grab a snack or a cocktail at the Cavu Club Lounge.
Guest Rooms: The Crown Plaza has 210 guest rooms and suites, including a presidential suite. All of the rooms within the hotel are non-smoking and pet-free. You can expect to find such extras as a daily newspaper, make-up mirror, refrigerators, work desks, and room service.
Nearby Attractions: Within a reasonable distance from the hotel are several must-see sights. In addition to a large number of forts, you can stop by the Gulf Breeze Zoo, the Naval Air Museum, the T.T. Wentworth, Jr. Museum, and the Pensacola Visitor's Center.
Amenities : A heated swimming pool is the main amenity of the Crowne Plaza Hotel, but guests will also enjoy the fitness facility for a good workout, the library with its wide selection of books, wireless Internet in all of the hotel's common areas, and the business center with its meeting rooms and business services.
This hotel is perfect for:
-Corporate travelers who need to lodgings that are close to the airport.
-Guests who prefer to enjoy meals in their guest room instead of a crowded restaurant.
-Anyone who wants to be within walking distance to various attractions.
Expert Tip : This hotel is not located on the beach, however, the beach is just a short drive from the hotel.
Guest Rooms: The Crown Plaza has 210 guest rooms and suites, including a presidential suite. All of the rooms within the hotel are non-smoking and pet-free. You can expect to find such extras as a daily newspaper, make-up mirror, refrigerators, work desks, and room service.
Nearby Attractions: Within a reasonable distance from the hotel are several must-see sights. In addition to a large number of forts, you can stop by the Gulf Breeze Zoo, the Naval Air Museum, the T.T. Wentworth, Jr. Museum, and the Pensacola Visitor's Center.
Amenities : A heated swimming pool is the main amenity of the Crowne Plaza Hotel, but guests will also enjoy the fitness facility for a good workout, the library with its wide selection of books, wireless Internet in all of the hotel's common areas, and the business center with its meeting rooms and business services.
This hotel is perfect for:
-Corporate travelers who need to lodgings that are close to the airport.
-Guests who prefer to enjoy meals in their guest room instead of a crowded restaurant.
-Anyone who wants to be within walking distance to various attractions.
Expert Tip : This hotel is not located on the beach, however, the beach is just a short drive from the hotel.
Details / Other Expenses
| Check In: | 1600 |
| Check Out: | 1100 |
| Year of Last Renovation: | 2006 |
| Floors: | 15 |
| Rooms: | 210 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 181 |
| Handicap Rooms: | 10 |
| Rooms with 1 Bed: | 48 |
| Rooms with 2 Beds: | 138 |
| Suites: | 10 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 9 View Spaces |
| Meeting Space: | 9234 sq. feet |
| Banquet Space: | Holds 325 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| Lounge/Bar Hours: | 2PM-12AM |
| Ownership: | TTN Inc. |
Policies / Expenses
| Cancellation: 72 hours prior to arrival date | |
| Nightly Parking: | $0 |
| Typical Group Deposit: | one night |
| Total Taxes: | 12.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| Food and Beverage Tax: | 7.50% |
| Audio Visual Tax: | 7.50% |
| Parking Fee: | 0.00 Per Night |
| Porterage Fee: | 10.00 Per Person |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Food and Beverage Service Charge: | 22.00% |
| Banquet Bartender Fees: | 50.00 Per Hour (One per 75 ratio) |
| Avg. Continental Breakfast Cost: | 13.95 Per Person |
| Avg. Plated Breakfast Cost: | 13.95 Per Person |
| Avg. Buffet Breakfast Cost: | 12.95 Per Person |
| Avg. Plated Lunch Cost: | 13.95 Per Person |
| Avg. Buffet Lunch Cost: | 25.00 Per Person |
| Avg. Boxed Lunch Cost: | 14.95 Per Person |
| Avg. Plated Dinner Cost: | 28.95 Per Person |
| Avg. Buffet Dinner Cost: | 35.00 Per Person |
| Morning Break Cost: | 8.00 Per Person |
| Afternoon Break Cost: | 8.00 Per Person |
| Banquet Gallon of Coffee: | 25.00 Per Person |
| Banquet Soda: | 2.95 Per Item |
| Banquet Bottled Water: | 2.95 Per Item |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Fax available
- Fitness and health center
- Hairdryer available
- Handicap accessible
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Laundry valet service
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Television
- TV - Free Cable
Airport & Shuttle Information
Pensacola International Airport8 miles / 15 minutes
Local Shuttle Info: Free hotel shuttle 6AM-10PMTaxi: $30.00 one way
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Seasonality and Projections at Pensacola Grand Hotel
This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices we could find at the time the group offer was entered. The best group or meeting displayed is 80.7% in the month of October 2020 and the highest average individual rate is $799 in the month of October 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Pensacola Grand Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Pensacola Grand Hotel
Below are the meeting, banquet, conference and event spaces at Pensacola Grand Hotel.
Feel free to use the Pensacola Grand Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Pensacola event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Grand Ballroom | 79 x 56 x 13 | 4426 | --/325 | -- | 320 | -- | -- | -- | --/24 | 400 | 300 | 100 |
Close This Grand BallroomPlease note that our 6 ft. tables will hold 9 per max. Room Type: Ballroom Total Size: 4426 Sq. Mi Dimensions: 79 x 56 x 13 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
   | ||||||||||||
| Ballroom A/B/C | 28 x 56 x 13 | 1568 | --/80 | -- | 60 | 40 | 20 | 35 | --/8 | 80 | 80 | 100 |
Close This Ballroom A/B/CPlease note that our 6 ft. tables will only hold 9 per max. Room Type: Ballroom Section Total Size: 1568 Sq. Mi Dimensions: 28 x 56 x 13 Ft. Floor Level: 1 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pre-Function Area | 15 x 80 x 13 | 1200 | --/-- | -- | -- | -- | -- | -- | --/-- | -- | -- | 100 |
Close This Pre-Function AreaRoom Type: Foyer Total Size: 1200 Sq. Mi Dimensions: 15 x 80 x 13 Ft. Floor Level: 1 Columns: 3 Windows: 11 Natural Light?: Yes Obstructions? Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Grand Central Station | 47 x 28 x 12 | 1316 | --/80 | -- | 42 | -- | 30 | 45 | --/-- | 100 | 75 | -- |
Close This Grand Central StationPlease note that our 6' tables will only hold 9 per max. Room Type: General Meeting Room Total Size: 1316 Sq. Mi Dimensions: 47 x 28 x 12 Ft. Floor Level: 2 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Broad St. | 18 x 25 x 12 | 450 | --/24 | -- | 18 | 12 | 12 | 12 | --/-- | 30 | 25 | -- |
Close This Broad St.Please note that our 6ft. tables will only hold 9 per max. Room Type: General Meeting Room Total Size: 450 Sq. Mi Dimensions: 18 x 25 x 12 Ft. Floor Level: 2 Windows: 2 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Penn Station | 20 x 24 x 12 | 480 | --/24 | -- | 18 | 12 | 12 | 12 | --/-- | 30 | 25 | -- |
Close This Penn StationPlease note that our 6ft. tables will only hold 9 per max. Room Type: General Meeting Room Total Size: 480 Sq. Mi Dimensions: 20 x 24 x 12 Ft. Floor Level: 2 Windows: 2 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Boardroom | 18 x 25 x 12 | 450 | --/-- | -- | -- | -- | -- | 12 | --/-- | -- | -- | -- |
Close This BoardroomRound Boardroom table. Room Type: Boardroom Total Size: 450 Sq. Mi Dimensions: 18 x 25 x 12 Ft. Floor Level: 2 Windows: 4 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
| Union Station | 19 x 24 x 12 | 456 | --/24 | -- | 18 | 12 | 12 | 12 | --/-- | 30 | 25 | -- |
Close This Union StationPlease note that our 6ft. tables will only hold 9 per max. Room Type: General Meeting Room Total Size: 456 Sq. Mi Dimensions: 19 x 24 x 12 Ft. Floor Level: 2 Windows: 2 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Union Station | 19 x 24 x 12 | 456 | --/24 | -- | 18 | 12 | 12 | 12 | --/-- | 30 | 25 | -- |
Close This Union StationPlease note that our 6ft. tables will only hold 9 per max. Room Type: General Meeting Room Total Size: 456 Sq. Mi Dimensions: 19 x 24 x 12 Ft. Floor Level: 2 Windows: 2 Natural Light?: Yes Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Pensacola Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Pensacola Grand Hotel
What time is check in?
Check in time is 1600 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 1100 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Pensacola Grand Hotel have?
There are 210 sleeping rooms in the hotel.
Is there any meeting space at Pensacola Grand Hotel?
Yes, they have 9 meeting rooms that can support various table layouts.
Can I get a AAA rate at Pensacola Grand Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Pensacola Grand Hotel?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Pensacola Grand Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Pensacola Grand Hotel?
Yes, there is a pool on-site at the property..
Testimonials:
"This is a wonderful service. I was so overwhelmed with wedding planning that when my friend and I found your service it basically saved me from a meltdown." L.H. - Rock Island, IL
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