"Bad management and service."
Overall Score2.0/ 5
The motel was fine, the room was fine, it got the job done, nothing was broken. However, I called the front desk to ask what time I could check in. They said anytime after 3. We arrived at 4:30 and were told our rooms were not available yet because they were still being cleaned and turned over from the previous guests. Some of our rooms were not available until 5:30 (2.5 hours after we were told we could come). To make matters worse, as we were checking in the manager was walking out of the office yelling at the front desk attendent "you better not make me come back tonight, its date night, I really don't want to come back." If you dont have enough cleaning staff to finish our rooms in time maybe you should be a good manager and help them prepare our rooms that were supposed to be ready 2.5 hours ago. I understand this is a Motel 6 and its cheap and we were not expecting a five star hotel; however, it is quite egregious that our rooms were not ready until 2.5 hours later than they were supposed to be and the motel staff kept us waiting there with nowhere to go for so long.
04-Nov-2018 Verified Review, stayed from Sat Nov 03 to Sun Nov 04 2018 at a $75.99 average nightly rate.