"Is it Hotel or JailHouse?? No sense of Hospitality or Guess service."
Overall Score2.0/ 5
I've stayed at this property several times and never had so many issues. This time I reserved online and the room looked nothing like rooms I e stayed in before. All the amenities were missing and phone didn't wrk. I asked to move to smaller room with one bed and was told there were no other rooms but would be able to switch the next day. Then the next day was given the run around until I came to lobby with all my belongings only to be moved to the room that was right next door then when I ckd out I got some change to tip housekeeping and the rude young man who seemed incapable of resolving any guest issues gave me the run around about leaving my bags in the lobby while I went up to give her tip so I put the bags on a luggage cart and was told I could not take a luggage cart. Rather than feeling like a welcomed guest I felt disrespected, bullied and belittled. I've never felt so cheated more cheated for my money. I literally feel like I paid money to be treated like sh*t. Im still puzzled and confused as to how a place of business who's business is to provide hospitality and guest satisfaction could be lacking just that. No sense of manners or common courtesy. I really just feel that I was completely disrespected and robbled for my money's worth. Wouldn't pay to stay here again and would not recommend it even to my worst enemy. What a shame.
09-Jun-2019 Verified Review, stayed from Wed Jun 05 to Fri Jun 07 2019 at a $45.00 average nightly rate.