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Cleaning Policy: Housekeeping shall not enter occupied guest rooms unless requested by the guest for service. Cleaning and disinfecting protocols will require that particular attention is paid to high-touch, hard nonporous items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring. The frequency of room cleaning during a guest?s stay may be altered based on guest requirements. Cleaning and disinfecting shall be frequent (multiple times per day) with an emphasis on frequent contact with hard non-porous surfaces including, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, vending machines, ice machines, room keys and locks, ATMs, escalator and stair handrails, gym equipment, pool seating and surrounding areas, dining surfaces and all seating areas.
Check availability
Very good
4.0/5
Based on 680 guest reviews
- Outdoor pool at hotel
- Comp. Breakfast
- Fitness + Health Center
- 126 rooms in property
- 6 floors in property
- 128 suites in property
- Check-in: 3:00 pm
- Hotel has an eco-friendly policy
- Group booking rating of 10.0/10
- 3 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Cool Springs Mall, close to I65 expressway, over 50 restaurants within a mile of hotel, complimentary shuttle within 3 miles (requires 24 hour notice), theater, bowling alley, etc.
Map & Landmarks: Hyatt Place Nashville/Franklin/Cool Springs
Verified Reviews of Hyatt Place Nashville / Franklin / Cool Springs
Below are the verified reviews from guests that we have booked recently: "Pool closed, kitchen closed, fitness closed but wasn’t told until got there only wanted pool but clo"
Overall Score2.0/ 5
Only reason chose was for pool! Told Sunday night check in it would be fixed, never was! Never told closed when booked! Fitness, kitchen, pool all closed! Checked out Wednesday went to hampton Wednesday through Friday again for pool! Saw people we met at Hyatt using Hampton pool they were told it's sister hotel and they could use hamptons yet we were never told we could use Hampton pool! Very upset! Staff was friendly but lied about pool being fixed on Sunday by Monday not happy I was there for business til Wednesday then pleasure! Got many more court dates coming up just had court last week! Thought Hyatt for name expected better than that! Definitely didn't get moneys worth!
Wendy T. (Individual traveler, booked 1 room), from 
08-Sep-2021 Verified Review, stayed from Sun Jul 11 to Wed Jul 14 2021 at a $134.99 average nightly rate. 
"Kitchen closed pool fitness closed."
Overall Score2.0/ 5
Wanted pool closed fitness and kitchen closed.
Wendy T. (Individual traveler, booked 1 room), from
23-Aug-2021 Verified Review, stayed from Sun Jul 11 to Wed Jul 14 2021 at a $134.99 average nightly rate. "Pool broke kitchen closed fitness closed never said we could go to sister hotel for pool reason I go"
Overall Score2.0/ 5
Pool closed only reason I got room there on business but wanted pool few days later checked into another saw people from Hyatt at pool told use due to Hyatt broke promise on Sunday be fixed still broke Thursday fitness closed kitchen fire it closed! Very disappointed! Paid for things all broke but not told til check in.
Wendy T. (Individual traveler, booked 1 room), from
19-Aug-2021 Verified Review, stayed from Sun Jul 11 to Wed Jul 14 2021 at a $134.99 average nightly rate. "Pool closed fitness closed kitchen closed for fire we moved to another hotel."
Overall Score2.0/ 5
Everything was closed only reason chose is for pool everything closed didn't give us option to go swim elsewhere but after moving saw people met at pool in new hotel, told pool be fixed Sunday by Tuesday not worth money we didn't get what we paid for.
Wendy T. (Individual traveler, booked 1 room), from
26-Jul-2021 Verified Review, stayed from Sun Jul 11 to Wed Jul 14 2021 at a $134.99 average nightly rate. "Clean, really nice, easy check in."
Overall Score5.0/ 5
Beautiful grounds, friendly staff, large clean rooms.
Beth C. (Individual traveler, booked 1 room), from
02-Apr-2021 Verified Review, stayed from Fri Apr 02 to Sat Apr 03 2021 at a $87.80 average nightly rate. "Business stay in Cool spring."
Overall Score4.0/ 5
Nice hotel despite COVID situation. Friendly helpful staff. Wish amenities would have been available but a corporate wide mandated closure of pool, shuttle and breakfast bar. They did provide basic breakfast items and a happy hour. Didn't venture much away from our room beyond the lobby and conference room. Would return under different circumstances if necessary. Some restaurants and drug stores within walking distance. Shuttle would have made stay much more enjoyable to get out in the area.
Karol E. (Individual traveler, booked 1 room), from
31-Jul-2020 Verified Review, stayed from Wed Jul 29 to Sat Aug 01 2020 at a $109.99 average nightly rate. "Clean and nice staff."
Overall Score4.0/ 5
The hotel is clean and the staff are friendly. It's also close to shopping and restaurants.
Kyung W. (Individual traveler, booked 1 room), from
03-Aug-2019 Verified Review, stayed from Tue Jul 30 to Sun Aug 04 2019 at a $110.24 average nightly rate. Property Description
Our hotel is nestled in the heart of Cool Springs, just minutes south of downtown Nashville. We have spacious guest rooms that include plush Hyatt Grand Beds, state-of-the-art media and work center with a 42" high-definition flat panel television that easily integrates with laptops and other electronic devices, a comfortable oversized sofa-sleeper, wet bar and bathroom vanity upgraded with granite countertops. You will be within walking distance to several local restaurants and bars that also offer delivery to the hotel. Contactless check-in and check-out is provided.
Green Sustainability
Our Green Program tracks our eco foot print. Guest have the opportunity to decline housekeeping services and also to decline fresh towels daily to save on water.
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 12:00 pm |
| Year of Last Renovation: | 2017 |
| Floors: | 6 |
| Rooms: | 126 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 126 |
| Handicap Rooms: | 6 |
| Rooms with 1 Bed: | 64 |
| Rooms with 2 Beds: | 54 |
| Suites: | 128 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 3 View Spaces |
| Meeting Space: | 3450 sq. feet |
| Banquet Space: | Holds 75 people |
| Dist. to Food/Bars: | 0.5 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 12 PM - 12 AM |
| FEMA Approved: | Yes |
| Pool Info: Outdoor pool open seasonally, Memorial Day through Labor Day. | |
| Ownership: | ARC |
Policies / Expenses
| Cancellation: 48 hours prior to arrival for individual reservations. | |
| Nightly Parking: | 0 |
| Total Taxes: | 17.75% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 9.75% |
| Occupancy Tax: | 4.00% |
| City Tax: | 4.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Private car parking
- Radio in room
- Refrigerator
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV room
- Voicemail
Airport & Shuttle Information
$45 each way for airport shuttle or limo service.
Local Shuttle Info: Our shuttle service is temporarily suspended to ensure the safety of all guests and staff members.
Breakfast Information
To ensure the safety of all guests, we have temporarily suspended our breakfast buffet. We are currently serving custom Grab & Go breakfast bags for all guests. We continue to serve hot coffee in the lobby daily until 10am.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Pet Friendly with a Non-Refundable Pet Fee of $75.00. An additional $100 cleaning fee for guests staying longer than 7 days.
Parking Info
Complimentary
Internet / WiFI
Complimentary
Cleaning Policies
Housekeeping shall not enter occupied guest rooms unless requested by the guest for service. Cleaning and disinfecting protocols will require that particular attention is paid to high-touch, hard nonporous items including television remote controls, toilet seats and handles, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches, temperature control panels, alarm clocks, luggage racks and flooring. The frequency of room cleaning during a guest’s stay may be altered based on guest requirements. Cleaning and disinfecting shall be frequent (multiple times per day) with an emphasis on frequent contact with hard non-porous surfaces including, but not limited to, front desk check-in counters, bell desks, elevators and elevator buttons, door handles, public bathrooms, vending machines, ice machines, room keys and locks, ATMs, escalator and stair handrails, gym equipment, pool seating and surrounding areas, dining surfaces and all seating areas.
About Hyatt Place
- Known as a business and airport hotel with a casual atmosphere
- Spacious guestrooms with luxury bath and skin care amenities
- Free Wi-Fi and remote printing everywhere in the hotel
- Improved Elevated Breakfast complimentary to World of Hyatt Members
- Indulge in some coffee or hit up the Cocktails Bar
- 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
- The Gallery is a place where friends and family can gather for social hour
- Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense
The Hyatt Place highlights above are subject to change without notice.
Previously known as:
Hyatt Place Cool Springs / Nashville, Hyatt Place Nashville, Hyatt Place Nashville / Franklin / Cool Spring, Hyatt Place Nashville / Franklin / Cool Springs, Hyatt Place
Seasonality of Hotel Rates at Hyatt Place Nashville/Franklin/Cool Springs
This chart illustrates seasonality of sleeping room prices for both group/meeting rates and the best online individual traveler rates our system could find at the time the group bid was placed. The most competitive group rate shown is 43.5% in April 2022 and the highest average individual rate is $299 in the month of April 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place Nashville/Franklin/Cool Springs in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hyatt Place Nashville/Franklin/Cool Springs
Below are the meeting, banquet, conference and event spaces at Hyatt Place Nashville/Franklin/Cool Springs.
Feel free to use the Hyatt Place Nashville/Franklin/Cool Springs meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Franklin event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Williamson & Davidson | 90 x 23 x 9 | 1035 | 65/-- | -- | 60 | 34 | 34 | 60 | --/-- | 100 | 100 | 2 |
Close This Williamson & DavidsonRegistration desk can be placed by the lobby. Room Type: General Meeting Room Total Size: 1035 Sq. Mi Dimensions: 90 x 23 x 9 Ft. Floor Level: Ground Level Power Outlets: 6 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Williamson | 45 x 23 x 9 | 1035 | 34/-- | -- | 40 | 28 | 22 | 28 | --/-- | 60 | -- | 2 |
Close This WilliamsonRoom Type: General Meeting Room Total Size: 1035 Sq. Mi Dimensions: 45 x 23 x 9 Ft. Floor Level: Ground Level Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
| ||||||||||||
| Davidson | 45 x 23 x 10 | 1035 | --/-- | -- | 40 | 45 | 40 | 30 | --/-- | 80 | 50 | -- |
Close This DavidsonRoom Type: General Meeting Room Total Size: 1035 Sq. Mi Dimensions: 45 x 23 x 10 Ft. Floor Level: Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Franklin Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hyatt Place Nashville / Franklin / Cool Springs
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt Place Nashville / Franklin / Cool Springs have?
There are 126 rooms in the property.
Is there any meeting space at Hyatt Place Nashville / Franklin / Cool Springs?
Yes, they have 3 meeting rooms that can support various table layouts.
What kind of breakfast is at Hyatt Place Nashville / Franklin / Cool Springs?
To ensure the safety of all guests, we have temporarily suspended our breakfast buffet. We are currently serving custom Grab & Go breakfast bags for all guests. We continue to serve hot coffee in the lobby daily until 10am.
What parking is available at Hyatt Place Nashville / Franklin / Cool Springs?
Complimentary
How much does internet cost?
Complimentary
Is there a gym at Hyatt Place Nashville / Franklin / Cool Springs?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hyatt Place Nashville / Franklin / Cool Springs?
Yes, there is a pool on-site at the property. Outdoor pool open seasonally, Memorial Day through Labor Day..
Testimonials:
"Thank you - Let me just say that I have thoroughly enjoyed working through your website- It was a great service. I will definitely use your website in the future and recommend it to others! You saved me a lot of time and effort!" M.J. - Columbia, SC
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