Comfort Inn at the Zoo

2920 South 13th Court, Omaha, NE 68108 United States (USA) near Exit 454 on I-80 (~0.1mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
41.230960-95.934540
+1-800-760-7718
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Check availability
  • Has indoor swimming pool
  • Free comp. breakfast
  • The Avg. Group Saves 14.8%!
  • Access to gym on-site
  • 79 sleeping rooms in hotel
  • Check out: 11:00 am
  • Group friendly rating of 7.8/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed Courtyard View Refrigerator, Iron and Ironing Board Hair
Non-Smoking
Check Rates1 King Bed Iron and Ironing Board Hair Dryer Coffeemaker HBO
Non-Smoking
Check Rates1 Queen Bed Accessible
Non-Smoking
Check Rates1 Queen Bed Accessible Courtyard View
Non-Smoking
Check Rates1 Queen Bed Accessible Courtyard View Iron and Ironing Board Hair
Non-Smoking
Check Rates1 Queen Bed Accessible Refrigerator, Coffeemaker Iron
Non-Smoking
Check Rates1 Queen Bed Iron and Ironing Board Hair Dryer HBO Coffeemaker
Non-Smoking
Check Rates2 Queen Beds
Non-Smoking
Check Rates2 Queen Beds Courtyard View Iron and Ironing Board Hair Dryer HBO
Non-Smoking
Check Rates2 Queen Beds Iron and Ironing Board Hair Dryer HBO Coffeemaker
Non-Smoking
Check Rates2 Queen Beds Suite
Non-Smoking
Check Rates2 Queen Beds Suite 1 Bedroom Suite Living Room Sofa Bed Refrigerator HBO
Non-Smoking
Check Rates2 Queen Beds Suite 1 Room Suite Sofa Bed Refrigerator, Iron and Ironing
Non-Smoking
Check RatesDouble Accessible Queen Size Bed
Non-Smoking
Check RatesDouble Bed
Non-Smoking
Check RatesQueen Bed Mobility Accessible
Non-Smoking
Check RatesQueen Room Accessible
Non-Smoking
Check RatesQueen Room with Garden View Accessible
Non-Smoking
Check RatesQueen Suite with 2 Queen Beds
Non-Smoking
Check RatesQueen Suite with 2 Queen Beds and Sofa Bed
Non-Smoking
Check RatesSuite 2 Queen Beds
Non-Smoking
Check RatesSuite Multiple Beds
Non-Smoking

Local Attractions

Henry Doorly Zoo, Lauritzen Botanical Gardens, Old Market, Downtown Omaha, Children's Museum, Century Link (Qwest) Center, TD Ameritrade Stadium, Sokol Auditorium, Durham Western Heritage Museum, Joslyn Art Museum, Mid-America Center, Ameristar Casino, Harrah's Casino, Horseshoe Casino, Orpheum Theater, Rose Theater

Verified Reviews of Comfort Inn at the Zoo

Below are the verified reviews from guests that we have booked recently:
"This hotel is a Fraud/ I tried canceling a reservation, they charged me 3x $575. Plus $110. three ti"
Overall Score1.0/ 5
Fraud Hotel I will spend my time sharing my experience all over social media Comfort Inn & Suites and booking .Com.
(Individual traveler, booked 1 room), from US flag
21-Apr-2022 Verified Review, stayed from Mon Apr 18 to Fri Apr 22 2022 at a $99.99 average nightly rate.
"You need to keep the out side cleaner pick up trash and dog messes."
Overall Score2.0/ 5
the room was okay court yard door not locking and table in room unstable, tub mat coming up.
(Individual traveler, booked 1 room), from US flag
12-Jan-2022 Verified Review, stayed from Fri Jan 07 to Mon Jan 10 2022 at a $87.99 average nightly rate.
"Clean with an accommodating staff."
Overall Score4.0/ 5
Good value. I'd stay here again. They were nice to my small dog.
(Individual traveler, booked 1 room), from US flag
11-Nov-2021 Verified Review, stayed from Wed Nov 10 to Thu Nov 11 2021 at a $92.99 average nightly rate.
"Room smelled moldy."
Overall Score2.0/ 5
Disappointed
(Individual traveler, booked 1 room), from US flag
13-Aug-2021 Verified Review, stayed from Thu Aug 12 to Fri Aug 13 2021 at a $99.00 average nightly rate.
"Worst hotel experience ever!"
Overall Score1.0/ 5
Check in took close to 45 minutes due to the system being down front desk ladles were awesome but very overwhelmed with no support from anyone. Next the room for my brother in law already had someone in it which made his anxiety explode,then the next room my mother in law went to check out for him also had someone in it as well. Then in my mother in laws room there was no smoke alarm it just had wires hanging from the ceiling. Next her bathroom sink did not work and her shower leaked and also no garbage can. We booked two nights and the rooms were not cleaned and the whopping two towels were not replaced so we had no towels to shower with after a long day at the zoo. The amenities that were provided to us during our stay fell extremely short of what was promised on the website which makes the price we paid seem like a grand overpayment of services provided. We came to Omaha and chose this hotel to be close to the Zoo to make our weekend easy and relaxing and this has been far from nice or relaxing. We should get at least half of our money back because that is more equivalent to the services we received.
(Individual traveler, booked 1 room), from US flag
29-May-2021 Verified Review, stayed from Fri May 28 to Sun May 30 2021 at a $98.80 average nightly rate.
"Stay Away!"
Overall Score1.0/ 5
The worst hotel experience. Was also double charged/booked. Still almost a month later no refund of being double charged. Just get excuses.
(Individual traveler, booked 1 room), from US flag
27-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $105.99 average nightly rate.
"Dirty rooms halls broke. Windows and doors."
Overall Score1.0/ 5
Gross
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Sat May 15 to Sun May 16 2021 at a $111.60 average nightly rate.
"Will not stay again."
Overall Score1.0/ 5
Room had cobwebs on the ceiling, room smelled of stale booze and dirty locker room. Employees smoking right out side the main doors. Totally discussed with the entire stay. My wife wanted to leave the second she walked in the door.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $117.80 average nightly rate.
"Dirty, Unkept, Deferred Maintenance."
Overall Score1.0/ 5
Unfortunately, the worst Choice Hotel I've stayed at. None of our lamps worked, electrical outlet plate broken, bedding shredded on one bed, extension cords used for mini fridge, lamps didn't work and one cord was frayed. Toilet backed up and my husband given the plunger. Entire lobby smelled like cigarette smoke mainly from the front desk staff. This was a disappointing stay and I hope that things are fixed due to the proximity of the zoo. Would've checked out but my credit card was already charged full amount. Find another location it will be worth it.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $121.99 average nightly rate.
"Find a different place!"
Overall Score2.0/ 5
Rooms smell, no elevators, ice machine broke, card entry at side door broke, stained carpet, half painted walls, towels not replaced, no screen to open window and let fresh air in, hair in pool, bathtub floor caving in at center, ripped shower curtain, ripped bread spread, past guests things left on floor under bed spread. .just to name a few.
(Individual traveler, booked 1 room), from US flag
16-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $117.80 average nightly rate.
"We did NOT stay at this location."
Overall Score1.0/ 5
I NEED A FULL $345.74 REFUND FOR THIS ROOM FOR two NIGHTS. I REQUESTED four ROOMS THIS SITE ONLY BOOKED ONE WHEN IT SHOULD HAVE CANCELED MY REQUEST IF THERE WASN'T ENOUGH FOR MY GROUP. EXPECTING A CALL AND FOR THIS TO BE CREDITED YO MY CARD 608 843 0164.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $146.30 average nightly rate.
"Good hotel for the price."
Overall Score3.0/ 5
Staff were great, rooms basic and smelled of smoke. Manger tried her best to address our needs and make our stay great.
(Individual traveler, booked 1 room), from US flag
15-May-2021 Verified Review, stayed from Fri May 14 to Sun May 16 2021 at a $146.30 average nightly rate.
"Wasn’t quite ready business."
Overall Score2.0/ 5
Wanted a place to stay with a pool. They were waiting for the state pool permit to allow guest to swim. The rooms were clean. The beds were comfortable. There was something wrong with drains, they didn't know about until I brought to their attention. Traveling with young children expecting to swim was a disappointment.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $109.99 average nightly rate.
"Wasn’t ready for."
Overall Score1.0/ 5
Wanted a place to stay with a pool. They were waiting for the state pool permit to allow guest to swim.
(Individual traveler, booked 1 room), from US flag
14-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $109.99 average nightly rate.
"Pluses and minuses."
Overall Score3.0/ 5
Beautiful outside and Carol was very welcoming. The hallways have been redone and reflect the nearness of the Zoo. Our room has I sorry shape with small and rough towels, chipped tub, torn arm on the occasional chair and the table in the courtyard outside our sliding door was left with beer can and cigarettes (not ours) during our entire stay.
(Individual traveler, booked 1 room), from US flag
10-Apr-2021 Verified Review, stayed from Wed Apr 07 to Thu Apr 08 2021 at a $86.99 average nightly rate.
"Would not stay again."
Overall Score2.0/ 5
There were a number of issues that I need addressed. The first, I called and made my reservation cause I wanted to know the pet policy. The man on the phone told me pets were okay and that it was a $20 fee. When I arrived, I was told $50. I went back and forth with the young lady at the front desk and finally she went and spoke to a manager who charged me $20. If that had been the only issue, I would have given a higher rating. When I got the room, it had definitely been smoked in. Lighting in the room was also an issue. The bathroom for example had four lights but three of them were burnt out and not replaced. Then there was the issue with hearing every step the person above us made and they were up walking around all night long. So my fiance and I got very little sleep. Overall appearance of the property was very bland, floors dirty,and I will not be coming back to this location.
(Individual traveler, booked 1 room), from US flag
19-Feb-2021 Verified Review, stayed from Thu Feb 18 to Fri Feb 19 2021 at a $80.99 average nightly rate.
"Did not feel clean."
Overall Score2.0/ 5
The hotel did not feel clean or well maintained. There were problems with communication between the reservation center and the hotel.
(Individual traveler, booked 1 room), from US flag
05-Jan-2021 Verified Review, stayed from Fri Jan 01 to Sat Jan 02 2021 at a $80.99 average nightly rate.
"Clean but not luxurious."
Overall Score3.0/ 5
Hotel was clean and staff friendly. Breakfast was sparse but overall experience was good.
(Individual traveler, booked 1 room), from US flag
13-Mar-2019 Verified Review, stayed from Thu Mar 07 to Fri Mar 08 2019 at a $56.71 average nightly rate.

Property Description

Conveniently located just off the 13th Street Exit (Exit 454) of I-80, our property is just moments away from Omaha's best attractions. The Henry Doorly Zoo, TripAdvisor's #1 Ranked Zoo in the USA, is so close you can see it from our doorstep, and the Lauritzen Botanical Gardens are just down the street. Following 13th Street to the North, you can reach all of Downtown's attractions in less than 5 minutes, including the Old Market, Museums, Theaters, and Convention Centers. Your group will sleep comfortably in our newly renovated rooms, and our complimentary hot breakfast buffet is more than enough to recharge for an exciting day ahead. Our fantastic staff has been trained to help with anything you desire, with true authentic service that can't be beat. If you are looking for Location, Amenities, Service, and Value, you have found it with the Comfort Inn at the Zoo.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 11:00 am
Year of Last Renovation: 1998
Floors: 2
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 72
Handicap Rooms:
Suites: 6
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 3.0 Mi
Dist. to 24hr Restaurant: 3.0 Mi
Dist. to Nearest Gym: 2.0 Mi
FEMA Approved: Yes
Pool Info:
Indoor pool open daily from 8am-10pm
Ownership: GLI Hospitality
Policies / Expenses
Cancellation:
Individual before 4:00pm date of arrival.
Nightly Parking: 0
Typical Group Deposit: 25%
Total Taxes: 18.16%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.50%
Occupancy Tax: 4.55%
City Tax: 5.11%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Express Check-Out
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

5 miles North. taxi approx. 15.00no shuttle

Local Shuttle Info: We offer a complimentary shuttle within a 5 mile radius of our hotel. Between the hours of 6am-11pm

Breakfast Information

Complimentary Hot American Breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Your furry family members are welcome at our hotel for a nightly rate of $20.00.

Parking Info

Complimentary Parking

Internet / WiFI

Free Wifi entire property

About Comfort Inns

  • Hot breakfast items with two waffle flavors, meat, and eggs
  • Free high-speed internet access and daily newspaper
  • Flat-panel TV's in each room
  • Pool and/or exercise facilities available based on location
  • Spacious seating areas in the lobby

The Comfort Inns highlights above are subject to change without notice.

Previously known as:
402 Hotel #zoolife

Group vs. Individual Rates at Comfort Inn at the Zoo

Rate fluctuations of Comfort Inn at the Zoo

This chart illustrates trends of sleeping room prices for both our group rates and the best online individual traveler prices our system could find at the time the group bid was placed. The best group/meeting rate displayed is 23.4% in the month of December 2021 and the highest average individual rate is $142 in the month of August 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Comfort Inn at the Zoo in a month when rates are lower.

FAQs about Comfort Inn at the Zoo

What time is check in?

Check in time is 4:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Comfort Inn at the Zoo have?

There are 79 sleeping rooms in the hotel.

What kind of breakfast is at Comfort Inn at the Zoo?

Complimentary Hot American Breakfast

What parking is available at Comfort Inn at the Zoo?

Complimentary Parking

How much does internet cost?

Free Wifi entire property

Can I get a AAA rate at Comfort Inn at the Zoo?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Courtyard View Refrigerator, Iron and Ironing Board Hair

Can I get a Senior or AARP rate at Comfort Inn at the Zoo?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Courtyard View Refrigerator, Iron and Ironing Board Hair

Is there a gym at Comfort Inn at the Zoo?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Comfort Inn at the Zoo?

Yes, there is a pool on-site at the property. Indoor pool open daily from 8am-10pm.

Testimonials:

Testimonials icon
"I am SO IMPRESSED with your service! I'm just getting started planning our conference for next year. What a gift to find a site through which I can screen multiple bids, without contacting multiple hotels individually. Plus I would never have thought to contact many that we are getting bids from! And all the booking can be done through your site? And you'll help with every possible need? What a God-send!" J.M. - Dallas, TX

Learn More Check Rates