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Count on Us is Wyndham's new long term, multi-faceted plan to provide enhanced health and safety measures across all brands. The initiative includes enhanced cleaning and disinfection of guestrooms and public spaces. Wyndham is developing a series of industry best practices and standards focusing on enhanced hotel cleaning practices, social interactions, and workplace protocols.
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- Groups & Meetings rating of 7.5/10
Standard prices by room type for the next 60 days
Map of Microtel Inn & Suites by Wyndham Pigeon Forge
Verified Reviews of Microtel Inn & Suites by Wyndham Pigeon Forge
Below are the verified reviews from guests that we have booked recently:"Not very clean."
Overall Score3.0/ 5
I worked for a rental place, the counter, the table and the floor was dirty, I cleaned them. I know we stayed where the dogs are allowed, the table and counter had some brown stuff and you charged just as much we paid for our room. When we went to Florida we got our money back, our girls was good, the people in the room next to us sound like they were coming threw the wall.
Esther H. (Individual traveler, booked 1 room), from 
17-Jan-2021
Verified Review, stayed from Tue Jan 12 to Fri Jan 15 2021 at a $63.99 average nightly rate.
"Rooms smelled like pure dog."
Overall Score2.0/ 5
Rooms smelled like dog, hard to breathe, ask desk person to move us and she was very rude about it.
Betty W. (Individual traveler, booked 1 room), from
02-Oct-2020
Verified Review, stayed from Mon Sep 28 to Wed Sep 30 2020 at a $55.24 average nightly rate.
"Satisfying"
Overall Score4.0/ 5
Great location, friendly staff, room was clean but had a musty wet smell.
Robert B. (Individual traveler, booked 1 room), from
13-Sep-2020
Verified Review, stayed from Thu Sep 10 to Sun Sep 13 2020 at a $104.57 average nightly rate.
"Friendly front desk attendant."
Overall Score4.0/ 5
Front desk staff would speak to you explained everything. About the COVID restrictions Very nice and courteous. Clean grounds. But need softer towels. They feel like cardboard.
Debra G. (Individual traveler, booked 1 room), from
08-Jul-2020
Verified Review, stayed from Mon Jul 06 to Thu Jul 09 2020 at a $85.49 average nightly rate.
"Good beds, terrible smell, lukewarm staff."
Overall Score3.0/ 5
We chose this hotel because we had stayed there a few years ago and found it very good. However, our experience this time was less than optimal. We had reservations but because we arrived at 9pm, we were given the last room available. It reeked of dog urine although the window had been left open. When we complained the next morning and requested a new room, the clerk said we should have said something last night and he could have sprayed freshener. In my opinion, this would have only compounded the problem. After packing our bags and returning later that day, we were indeed given another room. This one happily did not reek of urine; instead someone had apparently used an entire bottle of air freshener in it you could taste it. Still, it was an improvement. The beds were very nice and the bathrooms/water pressure were very nice. The staff has unusual hours: the same clerk was there from 9pm Friday night until sometime late Saturday night. We only saw someone new when we checked out Sunday morning. The first clerk was not particularly friendly and insisted that what we smelled was not urine, but air conditioning chemicals. He insisted that pets were not allowed on that floor, but we saw one and we know how urine smells. Overall, it was not a good experience and I am seriously regretting having prepaid at this hotel for another trip we plan on making later this year.
Sheila C. (Individual traveler, booked 1 room), from
05-Aug-2019
Verified Review, stayed from Fri Aug 02 to Sun Aug 04 2019 at a $138.79 average nightly rate.
"Trip"
Overall Score3.0/ 5
The hotel was okay for the cost but our room had a stick holding up the sink and the room also could use some updating. Also,we had to spray for roaches in this room. Now we are debating whether or not to stay here again.
Catina E. (Individual traveler, booked 1 room), from
22-Mar-2019
Verified Review, stayed from Sun Mar 17 to Fri Mar 22 2019 at a $42.34 average nightly rate.
"Microtel INN and Suites by Wyndham Pigeon Foy."
Overall Score4.0/ 5
Hotel Very clean and very friendly staff.
James B. (Individual traveler, booked 1 room), from
26-Feb-2019
Verified Review, stayed from Wed Feb 13 to Sat Feb 16 2019 at a $65.99 average nightly rate.
"Nothing"
Overall Score5.0/ 5
We loved the staff they was so sweet and amazing.
Latisha M. (Individual traveler, booked 1 room), from
11-Dec-2018
Verified Review, stayed from Thu Dec 06 to Wed Dec 12 2018 at a $53.89 average nightly rate.
"Great Location."
Overall Score4.0/ 5
This hotel has a friendly staff. We have enjoyed our stay in this great location.
Darrin E. (Individual traveler, booked 1 room), from
08-Nov-2018
Verified Review, stayed from Sun Nov 04 to Fri Nov 09 2018 at a $46.19 average nightly rate.
"Very disappointed in the Room Condition and Quality"
Overall Score2.0/ 5
My wife and I are both retired and have stayed in many Wyndham properties many times before and we both agree that the room status at this Microtel Inn and Suit was subpar compared to many other Wyndham properties In Atlanta, Nashville, Memphis, and Miami. The overall lighting was very dim and the bed linen was a very poor quality and texture. The TV was mounted atop the closet and not convenient for viewing. There were no cups and condiments for the coffee. There was only one small bar of soap for two people in the bathroom. There was no body lotion in the room and were told to pick up some at the front desk as they don't deliver any to the room. There was only one bath towel and two hand towels present. The bathroom sink was pulling out from the wall from where it had been previously been glued to the wall and was standing on two metal rods holding it up from the floor. We were told when making our reservation that this was nice modern facility, but now we know why the patrons checking in before us asked to see the rooms before checking in. The location was convenient but not enjoyable as I had hoped. We were in town checking on possible accommodations for our 2016 family reunion of which we would need at least 30 rooms in August. The next time we travel we will ask for the hotel ratings because I know the previous hotels were rated far higher than the one we stayed in. I hope my rating be taken positively and help this property improve its condition to the standards of your other properties. My wife and I visit and enjoy the Gatlinburg area at least twice each year. This year we chose your hotel for convenience and not being in the heavily congested areas and noise. We will continue to patronize Wyndham properties when possible in the future, thank you.
Frederick B. (Individual traveler, booked 1 room), from
15-Dec-2015
Verified Review
"Great Night"
Overall Score5.0/ 5
Booking the room was easy and the hotel was clean the two nights we stayed. The people were very friendly too.
Unknown U. (Individual traveler, booked 1 room), from
06-Sep-2015
Verified Review
"Tonight's"
Overall Score5.0/ 5
Ordering the room was easy, the hotel was clean the two nights we stayed people were very friendly.
Unknown U. (Individual traveler, booked 1 room), from
06-Sep-2015
Verified Review
"Very nice."
Overall Score4.0/ 5
This was one of the nicest motels where we have stayed. The staff was very nice, the rooms were excellent with plenty of room. We highly recommend this motel. The beds were awesome. I have nothing negative to say. Enjoyed.
Janet S. (Group coordinator, booked 3 rooms), from
29-May-2014
Verified Review, stayed from Sun May 25 to Thu May 29 2014 at a $43.99 average nightly rate.
"Good choice for the money"
Overall Score4.0/ 5
Staff lovely. Needs up-dating. Still using heavy quilt bedspread so you know they're not washed between customers. In quiet area up above road noise. Minimal continental breakfast: coffee, cereal, bagels etc and a waffle if you want. No channel guide for programs so you have to surf endlessly. But all in all not bad.
Carlton A. (Individual traveler, booked 1 room), from
18-May-2014
Verified Review, stayed from Thu May 15 to Sun May 18 2014 at a $54.66 average nightly rate.
Details / Other Expenses
| Floors: | 0 |
| Rooms: | 0 |
| Non Smoking Rooms: | 0 |
| Handicap Rooms: | 0 |
| Suites: | 0 |
| Meeting Rooms: | 0 |
Policies / Expenses
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Microtel Inns
- Enjoy a comfortable night's stay with DreamWellTM bedding
- Breakfast bar offering cold and hot options
- Free wireless internet and local phone calls
- U.S. locations offer free long-distance calls anywhere in the U.S.
- Wonderful property for travelers with disabilities and special needs
The Microtel Inns highlights above are subject to change without notice.
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FAQs about Microtel Inn & Suites by Wyndham Pigeon Forge
What time is check out?
Check in time is 4 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check in time is 12 noon based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Testimonials:
"Thank you so much for your services. I find your company to be excellent with every encounter. I found the hotels and the price range I was looking for, it was easy to use and excellent service. I will definitely use you in the future." J.M. - Ontario, CAN
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