Previous Next
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
Check availability
Average
3.5/5
Based on 242 guest reviews
- Includes an outdoor swimming pool
- Free complimentary breakfast
- The Avg. Group Discount is 15.6%!
- Gym is available on property
- 116 rooms in property
- Check-out: 11am
- Group friendly rating of 10.0/10
- 5 conference rooms in property
Standard prices by room type for the next 60 days
Local Attractions
We are minutes away from gorgeous lake Michigan beaches, as well as attractions such as Michigan Adventures, Bowling Alleys, Museums, and the Winter Sports Complex.
Map and Points of Interest Near Quality Inn & Suites
Verified Reviews of Quality Inn & Suites
Below are the verified reviews from guests that we have booked recently:"Very Nice"
Overall Score4.0/ 5
Very nice rooms clean and well appointed.
Lisa L. (Individual traveler, booked 1 room), from 
07-Sep-2020 Verified Review, stayed from Sun Sep 06 to Mon Sep 07 2020 at a $95.19 average nightly rate. 
"Good Customer Service, Poor Facility."
Overall Score3.0/ 5
The only reason this review gets "Average" instead of poor is because of the staff. Great staff, immediately accommodating. I was staying there for a wedding and our 1st floor room was very musty smelling and multiple members of our bridal party needed to be relocated due to maintenance issues (primarily non flushing toilets). Other inconveniences include the layout of the hotel. it was difficult for some of the older people in our party to find a convenient and functional ice machine. Curtains in hotel rooms do not close all the way. On a more positive note, when I had issues with my room, I was immediately given an open room without issue and our stay was quite nice after that.
Andrea W. (Individual traveler, booked 1 room), from
17-Oct-2019 Verified Review, stayed from Sat Oct 12 to Mon Oct 14 2019 at a $94.50 average nightly rate. "Pleasant Stay"
Overall Score5.0/ 5
I was pleased that we were able to get into our rooms right at three PM, as I was going to a wedding at 4. The rooms were very nice. The breakfast was one of the best I've been to in many years.
Jan W. (Individual traveler, booked 1 room), from
16-Oct-2019 Verified Review, stayed from Sun Oct 13 to Mon Oct 14 2019 at a $85.49 average nightly rate. "Awesome Hotel"
Overall Score5.0/ 5
Great staff, they were friendly helpful. Clean rooms and a fun indoor/outdoor pool.
Mandy A. (Individual traveler, booked 1 room), from
14-Jul-2019 Verified Review, stayed from Sun Jul 14 to Mon Jul 15 2019 at a $121.49 average nightly rate. "Convenient to hospital."
Overall Score3.0/ 5
Room nice night clerk disinterested. Breakfast dried out.
Pati P. (Individual traveler, booked 1 room), from
21-Apr-2019 Verified Review, stayed from Sun Apr 14 to Mon Apr 15 2019 at a $94.49 average nightly rate. "Comfortable stay and very friendly staff."
Overall Score5.0/ 5
We stayed for about two weeks on business and the room was very spacious and comfy. The staff and housekeepers were very friendly and helpful. Chad our front desk agent is amaze balls.
Guerline E. (Long term stay guest, booked 1 room), from
18-Dec-2018 Verified Review, stayed from Mon Dec 03 to Mon Dec 17 2018 at a $83.56 average nightly rate. Property Description
Our Newly Remodeled Hotel is located right off Highway US-31. We are centrally located from several stores, restaurants and attractions. The hotel offers inside hallways along with locked security doors for guest comfort. There are many options for room types ranging from standard two queen beds to our executive suites. On site we also have an indoor heated pool as well as an outdoor pool which is weather permitting. There is also a sauna, whirlpool, game room and fitness center on property. Our lounge on-site is open from 6:30-2am depending on the season. Here at the Comfort Inn guest satisfaction is our Key to success.
Details / Other Expenses
| Check In: | 3pm |
| Check Out: | 11am |
| Year of Last Renovation: | 2015 |
| Floors: | 2 |
| Rooms: | 116 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 116 |
| Handicap Rooms: | 5 |
| Suites: | 20 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 5 View Spaces |
| Meeting Space: | 4239 sq. feet |
| Banquet Space: | Holds 130 people |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 2.0 Mi |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 6:30p.m.- 12:00a.m. |
| Pool Info: | 9:00AM - 11:00PM |
Policies / Expenses
| Cancellation: WE ask that you cancel by 4pm day of arrival, June 10-Sep. 13 is 48-24hr cancellation | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 50% |
| Total Taxes: | 11.00% |
| Total Misc Fees: | $1.50 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
| City Tax: | 5.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: Goods and Services Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 0.00% |
| Audio Visual Tax: | 0.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 0.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Spa Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Audio Visual Service Charge: | 25.00 Per Function |
| Banquet Labor Fees: | 0.00 Per Hour |
| Banquet Bartender Fees: | 100.00 Per Function |
| Banquet Gallon of Coffee: | 20.00 Per Item |
| Banquet Soda: | 1.50 Per Person |
| Banquet Bottled Water: | 1.50 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Electronic key card
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Showtime
- TV room
Airport & Shuttle Information
Nearest Airport is the Muskegon Airport it is about 4 miles away. No shuttle service is provided but we do have local taxies. The estimated price is approximately 12 dollars one way.
Local Shuttle Info: We do have a trolly that runs every day from 8am-6pm. The pick up point is 9 minutes away and is $1.00 per person.
Breakfast Information
COMPLIMENTARY HOT BREAKFAST: FRESH HOT WAFFLES TWO FLAVORS, SCRAMBLED EGGS, SAUSAGE OR BACON AND CONTINENTAL ITEMS.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.About Quality Inns
- Comfortable bedding with soft pillows
- Hot, fresh, and healthy breakfast options available at certain locations
- Known for providing friendly services
- Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
- Fresh coffee and tea in the lobby 24/7
- Great meeting space also offered at most locations
The Quality Inns highlights above are subject to change without notice.
Previously known as:
Comfort Inn
Seasonality of Hotel Rates at Quality Inn & Suites
This chart illustrates seasonality of sleeping room prices for both group/meeting prices and the best online individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 19.6% in September 2020 and the highest average individual rate is $224 in the month of July 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn & Suites in a month when rates are lower.
People also viewed these hotels
Meeting Rooms and Banquet Rooms at Quality Inn & Suites
Below are the meeting, banquet, conference and event spaces at Quality Inn & Suites.
Feel free to use the Quality Inn & Suites meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Muskegon event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Banquet Center A | 27 x 23 x 9 | 621 | 52/-- | 36 | 26 | 15 | 18 | 15 | 4/3 | 69 | 62 | 62 |
Close This Banquet Center ARoom Type: General Meeting Room Total Size: 621 Sq. Mi Dimensions: 27 x 23 x 9 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Banquet Center B | 19 x 27 x 9 | 513 | 43/-- | 30 | 21 | 12 | 15 | 12 | 3/3 | 57 | 51 | 51 |
Close This Banquet Center BRoom Type: General Meeting Room Total Size: 513 Sq. Mi Dimensions: 19 x 27 x 9 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Banquet Center C | 18 x 27 x 9 | 486 | 40/-- | 28 | 20 | 12 | 14 | 12 | 3/2 | 54 | 49 | 49 |
Close This Banquet Center CRoom Type: General Meeting Room Total Size: 486 Sq. Mi Dimensions: 18 x 27 x 9 Ft. Floor Level: Ground Level Power Outlets: 2 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Banquet Center B & C | 37 x 27 x 9 | 999 | 83/-- | 58 | 42 | 24 | 29 | 24 | 6/5 | 90 | 90 | 100 |
Close This Banquet Center B & CRoom Type: General Meeting Room Total Size: 999 Sq. Mi Dimensions: 37 x 27 x 9 Ft. Floor Level: Ground Level Power Outlets: 4 Columns: 0 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Banquet Center A, B, & C | 60 x 27 x 9 | 1620 | 130/-- | 94 | 67 | 39 | 46 | 39 | 10/8 | 130 | 130 | 162 |
Close This Banquet Center A, B, & CRoom Type: General Meeting Room Total Size: 1620 Sq. Mi Dimensions: 60 x 27 x 9 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
Planning an Event? Muskegon Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Quality Inn & Suites
What time is check in?
Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Quality Inn & Suites have?
There are 116 rooms in the property.
Is there any meeting space at Quality Inn & Suites?
Yes, they have 5 meeting rooms that can support various table layouts.
What kind of breakfast is at Quality Inn & Suites?
COMPLIMENTARY HOT BREAKFAST: FRESH HOT WAFFLES TWO FLAVORS, SCRAMBLED EGGS, SAUSAGE OR BACON AND CONTINENTAL ITEMS.
Is there a gym at Quality Inn & Suites?
Yes, there is a gym/fitness area available on-site at the property.
Is there shopping nearby?
Yes. Easily accessible by car and close to shopping areas. Right next to shopping areas. Great shopping. Most guests liked the proximity to shopping.
Are there good dining options at Quality Inn & Suites?
Spacious rooms and great dining out in the area.
Is there a pool at Quality Inn & Suites?
Yes, there is a pool on-site at the property. 9:00AM - 11:00PM.
Can I get a group rate at Quality Inn & Suites?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 15.6%.
Testimonials:
"We had one of our best reunions, ever. Your website is the best I have ever worked with for hotel finding and pricing. I will highly recommend it to everyone I can. Thanks again, so much." J.M. - Dallas, TX
Find Out More Check Rates
Find Out More Check Rates