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Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
Check availability
Average
3.0/5
Based on 119 guest reviews
- Free breakfast available
- Avg. Group Discount of 11.1%!
- Hotel has 90 rooms
- Hotel has 2 floors
- Check in time: 03:00
- Check out time: 11:00
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room Types
Check Rates1 King Bed Accessible with Bathroom Rails Tub Wheelchair Accessible and Safety Bars
Non-Smoking
Check Rates1 King Bed Sofa Bed Flat Screen Television Microwave and Refrigerator Work Desk Usb Port
Non-Smoking
Check Rates1 King Bed Sofa Bed Flat Screen Television Microwave and Refrigerator Work Desk Usb Port Continental
Non-Smoking
Check Rates1 King Bed Sofa Bed Jetted Tub Flat Screen Television Work Desk Microwave and Refrigerat
Non-Smoking
Check Rates1 King Bed Sofa Bed Jetted Tub Flat Screen Television Work Desk Microwave and Refrigerator, Continen
Non-Smoking
Check Rates1 King Bed Suite with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen TV
Non-Smoking
Check Rates1 King Bed with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen TV and Hot
Non-Smoking
Check Rates2 Queen Beds Flat Screen Television Microwave and Refrigerator Work Desk Usb Port Continental Breakf
Non-Smoking
Check Rates2 Queen Beds Jetted Tub Flat Screen Television Work Desk Microwave and Refrigerator Usb
Non-Smoking
Check Rates2 Queen Beds Jetted Tub Flat Screen Television Work Desk Microwave and Refrigerator Usb Port Contine
Non-Smoking
Check Rates2 Queen Beds with Free Daybreak Breakfast Free WiFi Flat Screen TV and Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Continental Breakfast Jetted Tub Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 1 King Bed Continental Breakfast Sofa Bed Microwave, Refrigerator
Non-Smoking
Check RatesAAA CAA Rate 2 Queen Beds Continental Breakfast Jetted Tub Microwave, Refrigerator
Non-Smoking
Check RatesAAA Rate - 1 King Bed Accessible with Bathroom Rails Tub Wheelchair Accessible and Safety Bars
Non-Smoking
Check RatesAAA Rate - 1 King Bed Suite with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen TV
Non-Smoking
Check RatesAAA Rate - 1 King Bed with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen TV
Non-Smoking
Check RatesAAA Rate - 1 King Bed with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen TV and Hot
Non-Smoking
Check RatesAAA Rate - 2 Queen Beds with Free Daybreak Breakfast Free WiFi Flat Screen TV and Refrigerator
Non-Smoking
Check RatesAccessible 2 Queen Mobility Accessible Bathtub Work Desk Microwave and Refrigerator Usb Port Contine
Non-Smoking
Check RatesGovernment / Miltary Rate 1 King Bed Accessible with Bathroom Rails Tub Wheelchair Accessible and Sa
Non-Smoking
Check RatesGovernment / Miltary Rate 1 King Bed with Sofa Bed - Free Daybreak Breakfast Free WiFi Flat Screen T
Non-Smoking
Check RatesGovernment / Miltary Rate 2 Queen Beds with Free Daybreak Breakfast Free WiFi Flat Screen TV and Ref
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Continental Breakfast Jetted Tub Sofa Bed Micr
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 1 King Bed Continental Breakfast Sofa Bed Microwave, Refr
Non-Smoking
Check RatesGovt Military Rate Show Gov ID At Check in 2 Queen Beds Continental Breakfast Jetted Tub Microwave,
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Jetted Tub Sofa Bed Micr
Non-Smoking
Check RatesSenior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Sofa Bed Microwave, Refr
Non-Smoking
Local Attractions
casino, beach
Map Location of SureStay Hotel by Best Western New Buffalo
Verified Reviews of SureStay Hotel by Best Western New Buffalo
Below are the verified reviews from guests that we have booked recently: "Dirty bed, carpet not vacuum,toilet dirt, left early."
Overall Score1.0/ 5
Horrible did not get any sleep. We were there for one night that was too long. Said for $245.00 for the night we expected a lot better place.
Larry D. (Individual traveler, booked 1 room), from 
16-Aug-2022 Verified Review, stayed from Sat Aug 13 to Sun Aug 14 2022 at a $195.99 average nightly rate. 
"Needs lots of repairs and upgrades."
Overall Score2.0/ 5
I think at one time it was a nice place. No pool,slim breakfast choices, little things in the rooms need attention.While we there,crews cleaned up the courtyard,mowed,and pulled weeds.Also they were replacing flooring at the entrance of rooms.Maybe with some more attention,it will be a nice place to stay.
Brian L. (Individual traveler, booked 1 room), from
07-Jul-2022 Verified Review, stayed from Fri Jul 01 to Thu Jul 07 2022 at a $114.50 average nightly rate. "Terrible"
Overall Score1.0/ 5
Run. Under renovation and not on website. Bad manner woman at the front desk. Dirty rooms. Brown toilet. Toothpaste on taps. Sawdust in bedroom floor. Shower curtain yellow (gross). Grass wait high. Middle of nowhere. Someone by the month I think.
Leah R. (Individual traveler, booked 1 room), from
06-Jul-2022 Verified Review, stayed from Fri Jul 01 to Sun Jul 03 2022 at a $231.99 average nightly rate. Property Description
Stay at the newly renovated, SureStay Hotel by Best Western New Buffalo in New Buffalo, Michigan located along I-94 at Exit 1. This hotel is conveniently located with nearby popular beaches, golf courses, casino, and more. Visit Four Winds Casino, just minutes from our hotel or head to Blue Chip Casino, just 10 miles away. Stroll along scenic dunes or rent a kayak or paddleboard and hit the open waters at nearby New Buffalo City Beach, or commune at Indiana Dunes State Park, ideal for hiking and swimming. Shoppers will find retail nirvana at Lighthouse Place Premium Outlets, also nearby our New Buffalo hotel.Guests can enjoy luxurious beds, High Speed Wi-Fi access, 42-inch LCD TVs and a complimentary healthy breakfast. Our 100 non-smoking facility is equipped with mini-fridges and microwaves in every room. The friendly, helpful staff at the SureStay Hotel by Best Western New Buffalo is ready to ensure a fun-filled memorable stay in New Buffalo, Michigan. Make a reservation today and save! Enjoy your stay.
Details / Other Expenses
| Check In: | 03:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2020 |
| Floors: | 2 |
| Rooms: | 90 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 60 |
| Handicap Rooms: | 4 |
| Rooms with 1 Bed: | 30 |
| Rooms with 2 Beds: | 30 |
| Suites: | 0 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Dist. to Food/Bars: | 0.3 Mi |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | 1.0 Mi |
| Pool Info: | currently closed |
Policies / Expenses
| Cancellation: 24-HOURS PRIOR TO ARRIVAL DATE | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% OR CREDIT CARD ON FILE |
| Total Taxes: | 8.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 6.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Complimentary breakfast
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Fax available
- Hairdryer available
- Ironing facilities
- Non-smoking rooms
- Office or business center
- Telephone - Free local calls
Airport & Shuttle Information
SOUTH BEND REGIONAL AIRPORT (SBN) APPROXIMATELY 32 MILESGARY CHICAGO INTERANTIONAL AIRPORT(GYY) APPROXIMATELY 44 MILESCHICAGO MIDWAY INTERNATIONAL AIRPORT (MDW) APPROXIMATELY 68 MILESTAXI AND/OR AIRPORT SHUTTLES AVAILABLE FROM MOST AIRPORTS AND CAN BE FOUND ON AIRPORT WEBSITES. HOTEL DOES NOT OFFER SHUTTLE SERVICE.
Local Shuttle Info: THE HOTEL DOES NOT OFFER LOCAL SHUTTLE SERVICES. TAXI CABS AND LOCAL SHUTTLES ARE AVAILABLE FOR HIRE.
Breakfast Information
grab and go bags
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Internet / WiFI
high speed internet
Cleaning Policies
Based upon guidance provided by the Centers for Disease Control and Prevention (CDC), the Occupational Safety and Health Administration (OSHA), the Environmental Protection Agency (EPA), and Health Canada, the We Care Clean program addresses everything from guest room and common area cleanliness, to streamlined processes that minimize contact between guests and associates while maintaining the customer service you expect from a Best Western-branded hotel.
About SureStay
- The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
- SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
- Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
- The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
- SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.
The SureStay highlights above are subject to change without notice.
Seasonality and Projections at SureStay Hotel by Best Western New Buffalo
This chart illustrates fluctuations of sleeping room prices for both group quotes and the best online individual traveler prices our rate checker could find at the time the group/meeting offer was entered. The lowest group or meeting displayed is 10.9% in the month of January 2023 and the highest average individual rate is $157 in the month of July 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Hotel by Best Western New Buffalo in a month when rates are lower.
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FAQs about SureStay Hotel by Best Western New Buffalo
What time is check in?
Check in time is 03:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does SureStay Hotel by Best Western New Buffalo have?
There are 90 sleeping rooms in the hotel.
What kind of breakfast is at SureStay Hotel by Best Western New Buffalo?
grab and go bags
How much does internet cost?
high speed internet
Can I get a AAA rate at SureStay Hotel by Best Western New Buffalo?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Continental Breakfast Jetted Tub Sofa Bed Microwave, Refrigerator
Can I get a Senior or AARP rate at SureStay Hotel by Best Western New Buffalo?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed Continental Breakfast Jetted Tub Sofa Bed Micr
Testimonials:
"Everything was fine and our group was treated well. I would use your site again and also let my friends know about it. Your site worked exactly as advertised." S. T. - Long Island, NY
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