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Sandos Caracol Eco Resort - All Inclusive
4.0 Star PropertyAI Disclaimer
This tool is powered by OpenAI's ChatGPT service. We strive to provide 100% accurate and reliable data to our customers, but third-party content generated by AI, including OpenAI's ChatGPT, can sometimes make errors for various reasons, such as incomplete or inaccurate responses. We advise all customers to exercise caution and to use your best judgment regarding the fidelity of ChatGPT's responses.
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Very Good
4.0/5
Based on 17231 guest reviews
- Has outdoor swimming pool
- Access to gym on-site
- 956 sleeping rooms in hotel
- 3 floors in property
- 99 suites in property
- Check in: 15:00
- Hotel has a green policy
- Groups & Meetings rating of 9.2/10
Standard prices by room type for the next 60 days
Room Types
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Deluxe Select Club Double Room Full Double Bed Bed Type Is Subject To Availability
Non-Smoking
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Superior Select Club Double Room Full Double Bed Bed Type Is Subject To Availability
Non-Smoking
Local Attractions
Xel-Ha, Xcaret, Tulum, 5th Avenue, Cancún, Cozumel, Chichen-ITzá, Cobá.
Landmarks and Location of Sandos Caracol Eco Resort - All Inclusive
Verified Reviews of Sandos Caracol Eco Resort All Inclusive
Below are the verified reviews from guests that we have booked recently:
"Lovely Family Resort"
Overall Score4.0/ 5
Sandos Caracol was a lovely resort which was all inclusive. We stayed here for a family wedding, there was something for all ages to enjoy at the resort. Pools, slides, petting zoos, dance club, bars, lots of food. We especially enjoyed the adults only pool location. If you are looking for an all inclusive with a lot of choices for entertainment, especially with a group of all ages, then this is a great resort. The wedding was at the resort and it was beautiful and the catered meal was by far the best we had all week, I would not hesitate to recommend the resort for a wedding. Lovely beach side with a really classy more modern location on a rooftop for the reception.
Daniel E. (Individual traveler, booked 1 room), from 
18-Nov-2022
Verified Review, stayed from Wed Nov 09 to Sun Nov 13 2022 at a $191.99 average nightly rate.
"Beautiful Property"
Overall Score3.0/ 5
Resort employees were nice, property is beautiful, food and drinks are decent.
Anna B. (Individual traveler, booked 1 room), from
15-Nov-2022
Verified Review, stayed from Thu Nov 10 to Sun Nov 13 2022 at a $191.99 average nightly rate.
Property Description
Our hotel is located on a beautiful white sand beach on the exclusive Riviera Maya, at only 45 minutes from Cancun's International Airport and just 15 minutes from downtown Playa del Carmen. This unique 4 star All Inclusive Beach Resort features 78 3-storey villas with a total of 956 rooms and Junior Suites. It lies on an extensive natural area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons in an ecological environment for those who like to live in harmony with nature.
Green Sustainability
Green Initiatives:
We are part of the Rain Forest Certification.
Solar Panels
Enveloped by natural beauty, our Eco Experience resorts offer guests an incredible opportunity to immerse themselves in the region’s unbelievable environment while learning about the local landscapes and wildlife.
Details / Other Expenses
| Check In: | 15:00 |
| Check Out: | 12:00 |
| Year of Last Renovation: | 2012 |
| Floors: | 3 |
| Rooms: | 956 |
| Corridors: | Both Interior and Exterior Hallways |
| Non Smoking Rooms: | 956 |
| Handicap Rooms: | 8 |
| Suites: | 99 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 0 |
| Meeting Space: | 30718 sq. feet |
| Banquet Space: | Holds 840 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 10:00am-2:00am |
| Pool Info: Hours of operation: 7:00 am to 8:00 pm Centrally located Main Pool with swim-up bar. Select Club adults only pool. Chill out pool Childrens Aqua park with 17 slides, fun water features and snack bar. |
|
| Ownership: | sandos internacional SA DE CV |
Policies / Expenses
| Cancellation: Individual: 3 days prior the arrival without charge. After this period apply 1 night charge. Groups: Rooms canceled 7 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay. |
|
| Nightly Parking: | $0 |
| Typical Group Deposit: | 20% |
| Total Taxes: | 0.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 16.00% |
| Occupancy Tax: | 3.00% |
| Banquet Labor Fees: | 35.00 Per Function |
| Banquet Bartender Fees: | 15.00 Per Hour (per person) |
| Avg. Continental Breakfast Cost: | 18.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 30.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 30.00 Per Person (per private event) |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
- Air conditioning
- Alarm clock
- All-inclusive resort
- ATM
- Baggage storage facilities
- Car rental
- Child facilities
- Concierge service
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Currency exchange
- Dinner available
- Electronic key card
- Facilities for the disabled
- Fitness and health center
- Garage
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Laundry valet service
- Mini bar
- Non-smoking rooms
- 24 hours opened
- Private bathroom in room
- Private garden grounds
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Tennis court
- Terrace
Airport & Shuttle Information
45 minutes drive from Cancun International Airport. Taxi costs about USD$70
Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel
Breakfast Information
Included, buffet option.
Pet Friendly?
Sorry, pets are not allowed.
Internet / WiFI
Complimentary WiFi in all areas.
Suggested AI Generated Itinerary
- Breakfast: Chez Celine - A charming French bakery offering delicious pastries, located 3.2 km from the hotel.
- Lunch: La Cueva del Chango - A popular spot for authentic Mexican cuisine, located 2.8 km from the hotel.
- Dinner: Alux Restaurant - A unique dining experience in a cave setting, located 5.6 km from the hotel.
- Activity: Xcaret Park - Explore the natural wonders of the Riviera Maya, located 6.9 km from the hotel.
- Breakfast: La Cueva del Chango - Start your day with a hearty Mexican breakfast, located 2.8 km from the hotel.
- Lunch: El Fogon - Enjoy delicious tacos and traditional Mexican flavors, located 3.1 km from the hotel.
- Dinner: Oh Lala! - A cozy restaurant serving creative international dishes, located 3.5 km from the hotel.
- Activity: Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote, located 45.2 km from the hotel.
- Breakfast: Plank - A trendy breakfast spot offering a variety of dishes, located 3.9 km from the hotel.
- Lunch: La Parrilla - Enjoy authentic Mexican cuisine and live music, located 3.6 km from the hotel.
- Dinner: Harry's - Indulge in a fine dining experience with a variety of steak and seafood options, located 4.3 km from the hotel.
- Activity: Xplor Park - Experience thrilling zip lines and underground rivers, located 9.8 km from the hotel.
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Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive
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FAQs about Sandos Caracol Eco Resort All Inclusive
What time is check in?
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Sandos Caracol Eco Resort All Inclusive have?
There are 956 sleeping rooms in the hotel.
What kind of breakfast is at Sandos Caracol Eco Resort All Inclusive?
Included, buffet option.
How much does internet cost?
Complimentary WiFi in all areas.
Can I get a AAA rate at Sandos Caracol Eco Resort All Inclusive?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Sandos Caracol Eco Resort All Inclusive?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Sandos Caracol Eco Resort All Inclusive?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Sandos Caracol Eco Resort All Inclusive?
Yes, there is a pool on-site at the property. Hours of operation: 7:00 am to 8:00 pm Centrally located Main Pool with swim-up bar. Select Club adults only pool. Chill out pool Childrens Aqua park with 17 slides, fun water features and snack bar..
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