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Very Good
4.0/5
Based on 625 guest reviews
- We have an outdoor pool ready for use
- Free breakfast available
- Avg. Group Discount of 13.9%!
- Hotel has 169 rooms
- Hotel has 3 floors
- Hotel has 14 suites
- Check in time: 3:00
- Groups/Meetings rating of 10.0/10
- Hotel has 2 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Local Attractions
University of Iowa Campus, Hancher Auditorium, Carver Hawkeye Area, University of Iowa Hospitals, Extreme Arena Coral Ridge Mall, & Iowa Children's Museum Amana Colonies Kalona
Map / Landmarks Near Heartland Inn
Verified Reviews of Heartland Inn
Below are the verified reviews from guests that we have booked recently: "Clean, quiet hotel."
Overall Score4.0/ 5
Hotel was easy to find, the entrance can be tricky if you haven't been there before so make sure you are in the right lane to get in. Otherwise clean, accommodating hotel.
Jade W. (Individual traveler, booked 1 room), from 
01-Jun-2022 Verified Review, stayed from Tue May 31 to Wed Jun 01 2022 at a $95.00 average nightly rate. 
"Good customer experience, poor room furniture and space."
Overall Score3.0/ 5
The desk in our room was actually broken. My husband felt the room was too warm and had trouble sleeping. The room had a very strong odor of bleach. I think it came from the sheets. This room was really to small for two queen beds so there wasn't much room for two people to get dressed without tripping over each other.
Janet B. (Individual traveler, booked 1 room), from
16-Nov-2021 Verified Review, stayed from Tue Nov 16 to Wed Nov 17 2021 at a $89.99 average nightly rate. "Reservation"
Overall Score4.0/ 5
The hotel is fine. Good location and nice services. But reserved on Sept two and they had no record of it upon arrival. Very annoying and ridiculous. Doesn't make me want to book online ever again.
Becky M. (Individual traveler, booked 1 room), from
14-Nov-2021 Verified Review, stayed from Sat Nov 13 to Sun Nov 14 2021 at a $182.00 average nightly rate. "Clean & Affordable"
Overall Score3.0/ 5
The hotel room was clean and affordable.
Cindy P. (Individual traveler, booked 1 room), from
08-Nov-2021 Verified Review, stayed from Thu Nov 04 to Sat Nov 06 2021 at a $89.99 average nightly rate. "Blessing"
Overall Score4.0/ 5
My sister was in a head on car wreck in Iowa, I am in Vancouver, wash her insurince denied a care facility, I had to pick her up and bring her to vancouver, the hotel were the blessing the called me at the airport and had a handycap room ready asked me would we want it, I was not thinking about that when I made the reservations and she needed it! They made sure we had every comfort we needed, thank you heartland inn! You are the best.
Tamera S. (Individual traveler, booked 1 room), from
01-Nov-2021 Verified Review, stayed from Fri Oct 29 to Sat Oct 30 2021 at a $83.96 average nightly rate. "Feeling Unwelcome at the heartland inn."
Overall Score1.0/ 5
We've never written a poor review for a hotel before. Until now, our stays have offered enough amenities and kind customer service to make up for any disappointments. And we're sensitive to the stresses and risks hotel workers face as they work through a global pandemic. But even with all this considered, we feel compelled to note that our stay at Heartland Inn was the worst we've experienced in fourteen years together. Here are the pros and cons (listing cons first): Cons (most of which can be filed under poor customer service with the night staff at the hotel desk): When we arrived in the evening on 8/13, the deskperson ignored us at first. We had to get her attention even though she was sitting right in front of us. She was abrupt and expressionless. Then she gave us the wrong room (we booked a room with a hot tub and didn't receive that). When we returned to the desk to fix the mistake, she didn't apologize or in any way acknowledge she made an error. She made a show of how irritated she was dealing with us. She did give us a key to a new room with a hot tub, for which we were thankful, but we felt unwelcome at the hotel. There were no hangers in the closet. We were attending a wedding the following day and needed to hang a blazer, a dress shirt and a dress and a few other articles of clothing. We figured this would be no problem. We called the desk and requested about five or six hangers. The deskperson, not the same one as before, said there were no more hangers (!) in the hotel. We told her that we just had this poor experience with the last deskperson about getting the wrong room and we just had a long day of travel and just wanted this simple basic thing. She said she'd try to find us hangers. About twenty minutes later, she showed up to our room with about twenty hangers without hooks on their tops, so they wouldn't work in our closet, which required standard hangers. She said she'd try to look for normal hangers. Hungry from our long trip, we left to grab some food. Before doing this, we stopped at the desk to inform the second deskperson that we were leaving and someone could just place the hangers in our room if they found them while we're out. She said she was too busy with other things. We understand that people get busy, customer service can be stressful and finding hangers might slip on a list of immediate priorities, but we didn't appreciate her attitude about it, like we were hassling her over this basic accommodation. Anyway, after we ate at a nearby establishment, we bought our own hangers at a Walgreens (weren't for sale exactly, but the counterperson enjoyed our absurd goofy tale and let us purchase a few stray hangers from a rack). Good thing we did that: there were no hangers in the room when we returned. On the second night, our room key cards didn't work. When we mentioned this to a night deskperson (the third), she said it was because we kept the cards too close to a chip credit card or too close to our phones. At no point were we warned that this could happen. She fixed the problem but she was a bit mean about it and didn't apologize. We've never encountered this key card problem at any other hotel. There was hardly any room in the standing shower for soap or shampoo. There were no towel racks. The hair dryer didn't work. There were only three pillows on the king sized bed (should be at least four). There were barely any sheet coverings, just one sheet and a thin comforter. The room was gloomy with poor lighting. Pros: Our checkout manager on Sunday morning, Antonio, was courteous and listened to all our grievances on our final day. He said he'd be upset too if he encountered this kind of service (and said he saw a bunch of normal hangers in the back room). It almost felt therapeutic to talk with him. He was thoughtful and extremely competent. The deskperson who brought us the useless hangers was friendly when she came to our room. She told us about a dinner option nearby and we appreciated that. Our room was clean (fresh sheets) and when I asked housekeeping staff for towels, they gave them to us and were cordial. We enjoyed the hot tub. The iron worked well. It's important to reiterate that most of the problems we experienced would have been tolerable if not for the rudeness. That was the worst of it: the sense that we were unreasonable when we addressed these basic issues with the night staff at the hotel desk. We were hoping for nice place to relax after attending our niece's wedding. Instead we ended up with a lot of meaningless stress.
Kara C. (Individual traveler, booked 1 room), from
23-Aug-2021 Verified Review, stayed from Fri Aug 13 to Sun Aug 15 2021 at a $97.69 average nightly rate. "Very Accommodating"
Overall Score4.0/ 5
I recommend, excellent care, service and friendly welcoming atmosphere.
Maggie B. (Individual traveler, booked 1 room), from
06-Aug-2021 Verified Review, stayed from Tue Aug 03 to Thu Aug 05 2021 at a $92.99 average nightly rate. "Relaxing, fun, enjoyable."
Overall Score4.0/ 5
Food was amazing, casino was fun. little hard to breath near the smoking section, but other than that was great..
Tiffany R. (Individual traveler, booked 1 room), from
02-Jun-2021 Verified Review, stayed from Thu Jan 28 to Fri Jan 29 2021 at a $93.15 average nightly rate. "Good service. Location."
Overall Score5.0/ 5
Excellant gust service. Hospita shuttle great help.
James A. (Individual traveler, booked 1 room), from
26-Apr-2021 Verified Review, stayed from Wed Apr 14 to Fri Apr 16 2021 at a $75.00 average nightly rate. "Was a very comfortable stay."
Overall Score5.0/ 5
The hotel staff were quite friendly and everything was clean and up to date. We had a double queen room with a recliner and it met our needs very well. We appreciate how close it was to the hospital and how easy it was to get meals nearby.
Marilee W. (Individual traveler, booked 1 room), from
26-Apr-2020 Verified Review, stayed from Wed Apr 22 to Fri Apr 24 2020 at a $75.00 average nightly rate. "Great for the cost."
Overall Score4.0/ 5
Friendly helpful staff.
Sheryn L. (Individual traveler, booked 1 room), from
24-Feb-2020 Verified Review, stayed from Sun Feb 23 to Mon Feb 24 2020 at a $79.52 average nightly rate. Property Description
The Heartland Inn is an independent, NEWLY renovated, 100% Smoke Free hotel. We have beautiful guest rooms including whirlpool and honeymoon suites. Microwaves & refrigerators are standard in every room. We are the closest hotel to the University of Iowa & VA Hospitals & just minutes from the University of Iowa campus. We offer free shuttle service to and from the hospitals and wedding reception venues. Guests can enjoy our 25 item complimentary breakfast including house made waffles, flakey biscuits & gravy, fresh fruit, yogurts, bagels, toast, cereals, juices, and more. Monday-Thursday evenings we provide light evening meals which include sandwiches, hearty soups, garden salads, and fresh baked cookies. Manager's reception on Wednesday evenings with a great grill out option, and great pasta and fajita dishes. We also offer 24 hour coffee bar, guest laundry services, indoor heated pool, wifi, and parking. Several restaurant options surround our location and we are convenient to everything in the Iowa City/Coralville area! Book your stay with us today!
Details / Other Expenses
| Check In: | 3:00 |
| Check Out: | 11:00 |
| Year of Last Renovation: | 2017 |
| Floors: | 3 |
| Rooms: | 169 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 169 |
| Handicap Rooms: | 4 |
| Rooms with 1 Bed: | 45 |
| Rooms with 2 Beds: | 111 |
| Suites: | 14 |
| Room Windows: | Windows Do Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 2 View Spaces |
| Meeting Space: | 1344 sq. feet |
| Banquet Space: | Holds 50 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.5 Mi |
| Dist. to Nearest Gym: | 0.5 Mi |
| FEMA Approved: | Yes |
| Pool Info: Our pool is open until 10pm. It measures 25ft X 28 ft at it's largest point. | |
| Ownership: | TMG Management |
Policies / Expenses
| Cancellation: 24 hours prior to day of arrival. Some special event date cancellation policies may vary. | |
| Nightly Parking: | FREE |
| Typical Group Deposit: | 100.00 |
| Total Taxes: | 12.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.00% |
| City Tax: | 7.00% |
Amenities / Features
- Air conditioning
- Alarm clock
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Electric Car Charging Station
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jogging path
- Kitchenette in room
- Laundry facilities
- Laundry valet service
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- TV Channel: Weather Channel
- TV Channel: ESPN
- TV Channel: Fox Sports
- TV Channel: Disney Channel
- TV Channel: Discovery Channel
- TV Channel: Nickelodeon
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
We are 20 minutes away from the Eastern Iowa Airport and 8 minutes away from the Iowa City Municipal Airport. $29.00 + $5.00 for each extra person to go to the Eastern Iowa Airport.
Local Shuttle Info: We shuttle to and from the hospitals and local wedding venues at no charge.
Breakfast Information
Our complimentary 25 item breakfast includes our feature item of fresh hot pancakes/waffles made to order!! Also, we serve biscuits and gravy, hard boiled eggs, English muffins, bagels, cereals, fresh fruit and donuts. Our breakfast beverages include juices, milk, coffee, hot chocolate and cappuccino.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Parking Info
Complimentary self-parking
Internet / WiFI
Complimentary, high speed wireless internet.
About Heartland Inns of America
- Iowa based hotel brand with 1 location in Iowa City
- Smoke-free property with rooms ranging from traditional, deluxe, kitchenettes, and whirlpool suites
- Great family meeting rooms and business meeting space available
- Serve a hearty breakfast with hot pancakes and waffles made-to-order
- Free evening snacks and baked fresh cookies daily
- Small fridges and microwaves in every room
- Free high-speed wireless internet
- 24hr coffee bar in lobby serving hot chocolate and cappuccino
- Serta king/queen pillow-top beds
- laundry and dry cleaning available
- Free frequent traveler program offers guests a free night after their 13th stay
The Heartland Inns of America highlights above are subject to change without notice.
Seasonality and Projections at Heartland Inn
This chart illustrates fluctuations of sleeping room prices for both our group quotes and the best online individual traveler prices we could find at the time the group/meeting bid was entered. The best group or meeting displayed is 31.4% in the month of September 2020 and the highest average individual rate is $183 in the month of September 2020. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Heartland Inn in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Heartland Inn
Below are the meeting, banquet, conference and event spaces at Heartland Inn.
Feel free to use the Heartland Inn meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Coralville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Kirkwood Room | 48 x 16 x 8 | 768 | --/-- | -- | 32 | 18 | 22 | 18 | --/-- | -- | 77 | 77 |
Close This Kirkwood RoomThis room has a divider which can create two separate rooms, both have small kitchenettes and televisions. Room Type: General Meeting Room Total Size: 768 Sq. Mi Dimensions: 48 x 16 x 8 Ft. Floor Level: Ground Level Power Outlets: 10 Columns: 0 Windows: 4 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
   | ||||||||||||
| Liberty Room | 36 x 16 x 8 | 576 | 48/48 | -- | 24 | 14 | 16 | 14 | --/-- | 64 | 58 | 58 |
Close This Liberty RoomCatering available. Room Type: General Meeting Room Total Size: 576 Sq. Mi Dimensions: 36 x 16 x 8 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 2 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
 | ||||||||||||
Planning an Event? Coralville Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Heartland Inn
What time is check in?
Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Heartland Inn have?
There are 169 sleeping rooms in the hotel.
Is there any meeting space at Heartland Inn?
Yes, they have 2 meeting rooms that can support various table layouts.
What kind of breakfast is at Heartland Inn?
Our complimentary 25 item breakfast includes our feature item of fresh hot pancakes/waffles made to order!! Also, we serve biscuits and gravy, hard boiled eggs, English muffins, bagels, cereals, fresh fruit and donuts. Our breakfast beverages include juices, milk, coffee, hot chocolate and cappuccino.
What parking is available at Heartland Inn?
Complimentary self-parking Parking was ok, according to 61%.
How much does internet cost?
Complimentary, high speed wireless internet.
Can I get a AAA rate at Heartland Inn?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Double Queen Handicap Accessible
Can I get a Senior or AARP rate at Heartland Inn?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Double Queen Handicap Accessible
Is there shopping nearby?
Yes. Great shopping. Every guests reviewed liked the proximity to shopping.
Is there shuttle service?
Yes. We are 20 minutes away from the Eastern Iowa Airport and 8 minutes away from the Iowa City Municipal Airport. $29.00 + $5.00 for each extra person to go to the Eastern Iowa Airport. Good shuttle service. All guests were happy with the shuttle service.
Are there good dining options at Heartland Inn?
Large enough dining room.
Is there a WiFi internet?
Yes. Free Wifi. Inadequate wifi. Wifi quality could be improved. Most guests said the wifi quality was bad.
Is there a pool at Heartland Inn?
Yes, there is a pool on-site at the property. Our pool is open until 10pm. It measures 25ft X 28 ft at it's largest point..
Testimonials:
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