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Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Poor
2.0/5
Based on 141 guest reviews
- Our hotel comes with an indoor pool
- Free breakfast available
- Airport shuttle available
- Fitness center on property
- 166 sleeping rooms in hotel
- Check out: 11:00 am
- Groups/Meetings rating of 10.0/10
- 6 meeting rooms in property
Standard prices by room type for the next 60 days
Local Attractions
Destiny Mall, Syracuse University, Downtown Syracuse, NYS Fairgrounds, Cicero Twin Ice Rinks, Onondaga Community College, Oncenter Complex
Map of Comfort Inn & Suites Airport
Verified Reviews of Comfort Inn & Suites Airport
Below are the verified reviews from guests that we have booked recently:
"Hotel was closed and no one notified me."
Overall Score1.0/ 5
My Aunt had eye surgery and we needed to stay close to Dr. I made reservations got there and lights out, man in door saying no power, closed. I was not called or texted. I got a room at Hampton Inn next door who had power. When I got my Credit card bill there is a charge of $4.99 from Comfort Inn ?!?! I had to report this, have card cancelled because it did not give location of charge so they could question it. Lot of inconvenience. Can't say I would recommend Comfort Inn.
Barbara F. (Individual traveler, booked 1 room), from 
08-Aug-2020
Verified Review, stayed from Tue Aug 04 to Wed Aug 05 2020 at a $83.15 average nightly rate.
"Staff is great, rooms need to be cleaned."
Overall Score3.0/ 5
Rooms were not vacuumed, towels left on closet floor, Did not trust that sheets were clean if easy stuff was not managed. Front desk management were professional and helpful, gave us another room, but floors also needed to be vacuumed and furniture was old and damaged.
Claire C. (Individual traveler, booked 1 room), from
30-May-2020
Verified Review, stayed from Thu May 28 to Fri May 29 2020 at a $79.49 average nightly rate.
"Has Cockroaches"
Overall Score1.0/ 5
The bathroom by thw hottub as soon as I turned on the light seen little bugs running killes one and they endes up being roaches disgusting.
Nicole C. (Individual traveler, booked 1 room), from
12-Mar-2020
Verified Review, stayed from Fri Mar 13 to Fri Mar 13 2020 at a $121.04 average nightly rate.
"Boom Training"
Overall Score1.0/ 5
rooms had no soap or toilet paper. Conference room had a leak in roof had to put a trash can on the floor to catch rain. Food was not good. called twice to get my invoice. Meeting was disrupted by employees yelling at each other. Front desk was no help, when I asked what room the training was in.
Chris F. (Group coordinator, booked 2 rooms), from
17-Oct-2019
Verified Review, stayed from Tue Oct 15 to Thu Oct 17 2019 at a $74.86 average nightly rate.
"Had Everything We Wanted."
Overall Score5.0/ 5
The hotel had everything we needed, We definitely would stay there again.
Anne B. (Group coordinator, booked 2 rooms), from 
18-Aug-2019
Verified Review, stayed from Fri Aug 16 to Sun Aug 18 2019 at a $98.54 average nightly rate.
"Needs Improvement"
Overall Score3.0/ 5
The first room I was given, someone had been in and used the bathroom as well as laid on the bed. I was immediately moved to another room. The second room, the shower rod was coming off the wall and the back of the remote was missing. Both of these issues were resolved quickly, but whoever fixed the shower rod didn't clean up. They left a foot print on the tub, a screw on the floor, drywall chunks in the tub. All staff were very friendly and helpful and my understanding is these are new owners and they are doing the improvements as they can.
Jane T. (Individual traveler, booked 1 room), from
12-Aug-2019
Verified Review, stayed from Fri Aug 09 to Sat Aug 10 2019 at a $146.49 average nightly rate.
"No thank you."
Overall Score2.0/ 5
The common area was very nice. but the rooms were tucked away down dark hallways. hard to navigate the building. I was in a room with minimal heat so I was cold all night. They could not change my room so I ran the hot water when I was really cold. I would definitely not stay here again. the staff at the bar was rude and unprofessional. There was some picks for a hot breakfast that was nice.
Lucia B. (Individual traveler, booked 1 room), from
02-Apr-2019
Verified Review, stayed from Mon Apr 01 to Tue Apr 02 2019 at a $57.24 average nightly rate.
"Horrible!"
Overall Score1.0/ 5
Black mold in bathroom! Ripped wallpaper and rotted out bathroom door! Contact high from the pot that was being smoked! Unprofessional staff! Contact dermatitis from the pool! Unsafe feeling due to unsecure doors! TV didn't work and poor cable quality! Never again!
Ted B. (Individual traveler, booked 1 room), from
19-Feb-2019
Verified Review, stayed from Fri Feb 15 to Sun Feb 17 2019 at a $107.96 average nightly rate.
"Good Time"
Overall Score3.0/ 5
Pool and Jacuzzi was nice.
Deidre T. (Individual traveler, booked 1 room), from
25-Nov-2018
Verified Review, stayed from Wed Nov 21 to Fri Nov 23 2018 at a $58.26 average nightly rate.
"Dated"
Overall Score2.0/ 5
The people who worked in hotel are nice. Breakfast was amazing. It was really outdated and needs some TLC.
Nicole S. (Individual traveler, booked 1 room), from
03-Nov-2018
Verified Review, stayed from Fri Nov 02 to Sat Nov 03 2018 at a $81.84 average nightly rate.
"Fun, Fun Times!"
Overall Score4.0/ 5
Kids loved the pool. Clean and friendly!
Jill C. (Individual traveler, booked 1 room), from
20-Feb-2014
Verified Review, stayed from Thu Feb 20 to Fri Feb 21 2014 at a $99.99 average nightly rate.
Property Description
The Comfort Inn & Suites conveniently located in the heart of Central New York at the intersection of Interstates 81 (Exit 25) and the NYS Thruway-I90 (Exit 36).
-Complimentary Hot Buffet Breakfast
-Complimentary High Speed Internet
-Complimentary Parking (Car & Bus)
-Heated Indoor Pool & Whirlpool
-Fitness Center
-Atrium Cafe & Lounge with Dinner Menu
-Business Center
-Rooms & Public Space Recently Renovated
Details / Other Expenses
| Check In: | 3:00 pm |
| Check Out: | 11:00 am |
| Year of Last Renovation: | 2014 |
| Floors: | 2 |
| Rooms: | 166 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 166 |
| Handicap Rooms: | 5 |
| Suites: | 21 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 6 View Spaces |
| Meeting Space: | 9900 sq. feet |
| Banquet Space: | Holds 250 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 0.3 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4pm-12am |
| Pool Info: Indoor, heated pool and hot tub. Pool & hot tub hours are 10:00 AM to 9:30 PM. 9:30 PM to 10:00 PM is Adult Swim. |
|
| Ownership: | SNY HOSPITALITY LLC |
Policies / Expenses
| Cancellation: Varies |
|
| Nightly Parking: | N/A |
| Typical Group Deposit: | CC |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00 Per Night |
| Occupancy Tax: | 5.00 Per Night |
| Food and Beverage Tax: | 8.00% |
| Audio Visual Tax: | 8.00% |
| Rooms Wireless Internet Fee: | 0.00 Per Day (Complimentary) |
| Meeting Wired Internet Fee: | 0.00 Per Day (Complimentary) |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 20.00% |
| Banquet Bartender Fees: | 50.00 Per Item |
| Avg. Continental Breakfast Cost: | 6.25 Per Person |
| Avg. Plated Breakfast Cost: | 8.95 Per Person |
| Avg. Buffet Breakfast Cost: | 9.50 Per Person |
| Avg. Plated Lunch Cost: | 11.95 Per Person |
| Avg. Buffet Lunch Cost: | 12.95 Per Person |
| Avg. Boxed Lunch Cost: | 8.95 Per Person |
| Avg. Plated Dinner Cost: | 15.95 Per Person |
| Avg. Buffet Dinner Cost: | 18.95 Per Person |
| Morning Break Cost: | 4.25 Per Person |
| Afternoon Break Cost: | 5.95 Per Person |
| Banquet Gallon of Coffee: | 25.00 Per Person |
| Banquet Soda: | 1.95 Per Item |
| Banquet Bottled Water: | 1.75 Per Item |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Breakfast in room
- Bus parking
- Central location
- Clothes drying
- Complimentary breakfast
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Voicemail
Airport & Shuttle Information
Syracuse International Airport is located 5 miles from the hotel. Complimentary Shuttle is Available from 4:30am until 11:00 pm. One-way taxi will cost around $9.00
Local Shuttle Info: Complimentary Airport & Mall Shuttle
Breakfast Information
Hot Breakfast Buffet Daily Weekdays: 6:30-9:30 AM Weekends: 7:00-10:00 AM Hot item menu changes daily and may include: scrambled eggs, cheese omelettes, plain omelettes, bacon, sausage links or patties. We also have a Make-Your-Own Waffle Bar! In addition you may find hard boiled eggs, yogurt, assorted cereals, baked goods, oatmeal, fresh fruit, coffee, tea, and assorted juices!
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$25 non-refundable pet fee per stay. Maximum of (2) pets allowed per room, weight limit of 70 lbs total.
Internet / WiFI
complementary high speed internet .
About Comfort Inns
- Hot breakfast items with two waffle flavors, meat, and eggs
- Free high-speed internet access and daily newspaper
- Flat-panel TV's in each room
- Pool and/or exercise facilities available based on location
- Spacious seating areas in the lobby
The Comfort Inns highlights above are subject to change without notice.
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Meeting Rooms and Banquet Rooms at Comfort Inn & Suites Airport
Below are the meeting, banquet, conference and event spaces at Comfort Inn & Suites Airport.
Feel free to use the Comfort Inn & Suites Airport meeting space capacities chart below to help in your event planning. Hotel Planner specializes in North Syracuse event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Ballroom | 87 x 26 x 9 | 3132 | 220/250 | -- | 160 | 75 | 90 | 75 | 20/16 | 320 | 220 | -- |
|
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Ballroom
Room Type:
Ballroom
Total Size:
3132 Sq. Mi
Dimensions:
87 x 26 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
14
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite I, Suite II, or Suite III | 36 x 21 x 9 | 756 | 40/50 | -- | 36 | 30 | 25 | 18 | 5/4 | 70 | 60 | -- |
|
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Suite I, Suite II, or Suite III
Room Type:
Ballroom Section
Total Size:
756 Sq. Mi
Dimensions:
36 x 21 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
3
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite IV | 24 x 36 x 9 | 864 | 48/60 | -- | 40 | 21 | 25 | 21 | 5/4 | 80 | 86 | -- |
|
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Suite IV
Room Type:
Ballroom Section
Total Size:
864 Sq. Mi
Dimensions:
24 x 36 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Syracuse Suite | 24 x 24 x 9 | 576 | 32/40 | -- | 24 | 14 | 16 | 14 | 4/3 | 50 | 50 | -- |
|
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Syracuse Suite
Room Type:
General Meeting Room
Total Size:
576 Sq. Mi
Dimensions:
24 x 24 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Atrium Suite | 12 x 12 x 15 | 144 | --/-- | -- | -- | -- | -- | 5 | --/-- | -- | -- | -- |
|
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Atrium Suite
Room Type:
Boardroom
Total Size:
144 Sq. Mi
Dimensions:
12 x 12 x 15 Ft.
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite I + II | 36 x 42 x 0 | 1512 | 126/-- | -- | 104 | -- | -- | -- | --/-- | 159 | 38 | -- |
|
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Suite I + II
Room Type:
General Meeting Room
Total Size:
1512 Sq. Mi
Dimensions:
36 x 42 x 0 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite III | 36 x 21 x 9 | 756 | 63/-- | -- | 52 | -- | 21 | -- | --/-- | 80 | 19 | -- |
|
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Suite III
Room Type:
General Meeting Room
Total Size:
756 Sq. Mi
Dimensions:
36 x 21 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite II | 36 x 21 x 9 | 756 | 63/-- | -- | 52 | -- | 21 | -- | --/-- | 80 | 19 | -- |
|
Close This
Suite II
Room Type:
General Meeting Room
Total Size:
756 Sq. Mi
Dimensions:
36 x 21 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite I +II +III | 36 x 63 x 9 | 2268 | 189/-- | -- | 156 | -- | -- | -- | --/-- | 239 | 57 | -- |
|
Close This
Suite I +II +III
Room Type:
General Meeting Room
Total Size:
2268 Sq. Mi
Dimensions:
36 x 63 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
| Suite I | 36 x 21 x 9 | 756 | 63/-- | -- | 52 | -- | 21 | -- | --/-- | 80 | 84 | -- |
|
Close This
Suite I
Room Type:
General Meeting Room
Total Size:
756 Sq. Mi
Dimensions:
36 x 21 x 9 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
|
||||||||||||
Planning an Event? North Syracuse Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Comfort Inn & Suites Airport
What time is check in?
Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Comfort Inn & Suites Airport have?
There are 166 sleeping rooms in the hotel.
Is there any meeting space at Comfort Inn & Suites Airport?
Yes, they have 6 meeting rooms that can support various table layouts.
What kind of breakfast is at Comfort Inn & Suites Airport?
Hot Breakfast Buffet Daily Weekdays: 6:30-9:30 AM Weekends: 7:00-10:00 AM Hot item menu changes daily and may include: scrambled eggs, cheese omelettes, plain omelettes, bacon, sausage links or patties. We also have a Make-Your-Own Waffle Bar! In addition you may find hard boiled eggs, yogurt, assorted cereals, baked goods, oatmeal, fresh fruit, coffee, tea, and assorted juices!
How much does internet cost?
complementary high speed internet .
Is there a gym at Comfort Inn & Suites Airport?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Comfort Inn & Suites Airport?
Yes, there is a pool on-site at the property. Indoor, heated pool and hot tub. Pool & hot tub hours are 10:00 AM to 9:30 PM. 9:30 PM to 10:00 PM is Adult Swim..
Testimonials:
"This was my first time making group reservations, and this is definitely the best site to do it on. It was very easy to use, and helped me get a very good deal for my group. Thanks!" D.P. - Chicago, IL
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