Candlewood Suites

5414 South Bay Rd., Syracuse, NY 13212 United States (USA) near Exit 27 (90) on I-81 (~0.3mi)
View Map Reservations: 1-800-219-2797
3 Star Property
43.1178244-76.1418641
+1-800-219-2797
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Check availability
  • Avg. Group Discount of 17.9%!
  • Fitness / Gym is on-site
  • 124 rooms in hotel
  • Hotel has 4 floors
  • Hotel has 124 suites
  • Check-in time: 3pm
  • Has environment-friendly policy
  • Groups/Meetings rating of 9.1/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Destiny USA, JMA Wireless Dome, Rosamond Park Zoo, Armory Square, Dinosaur BBQ, Onondaga Lake Park, Inner Harbor

Verified Reviews of Candlewood Suites

Below are the verified reviews from guests that we have booked recently:
"Very good stay!"
Overall Score4.0/ 5
Very good stay! Okay place!
(Individual traveler, booked 1 room), from US flag
28-Apr-2025 Verified Review, stayed from Tue Apr 15 to Wed Apr 16 2025 at a $103.99 average nightly rate.
"In desperate need of repairs and paint."
Overall Score1.0/ 5
Worse hotel I ever stayed in.
(Individual traveler, booked 1 room), from US flag
17-Jan-2025 Verified Review, stayed from Sun Jan 05 to Mon Jan 06 2025 at a $99.99 average nightly rate.
"Disgrace"
Overall Score1.0/ 5
This hotel was filthy, old, in need of repairs and not worth $120 plus a night. I have never written a review but felt it was necessary for this property.
(Individual traveler, booked 1 room), from US flag
16-Jan-2025 Verified Review, stayed from Sun Jan 05 to Mon Jan 06 2025 at a $99.99 average nightly rate.
"Dirty and loud in our room."
Overall Score1.0/ 5
I spent most of the night listening to a couple (I think in room next to me or two over) screaming at each other the entire time. I'm sure everyone else anywhere remotely close heard it all night too.
(Individual traveler, booked 1 room), from US flag
05-Aug-2024 Verified Review, stayed from Fri Aug 02 to Sat Aug 03 2024 at a $103.99 average nightly rate.
"Wouldn't make my worst enemy stay here !"
Overall Score1.0/ 5
Hallways look like they came from the slums all marked up and wallpaper ripped off. No soap supplied in bathroom. Disgusting place.
(Individual traveler, booked 1 room), from US flag
10-Jul-2024 Verified Review, stayed from Mon Jul 08 to Wed Jul 10 2024 at a $131.99 average nightly rate.
"Wonderful help and so pleasant."
Overall Score5.0/ 5
Room was very clean and Harley at desk was very helpful to a new traveler.
(Individual traveler, booked 1 room), from US flag
11-Jun-2024 Verified Review, stayed from Tue Jun 04 to Wed Jun 05 2024 at a $104.99 average nightly rate.
"Nice Place"
Overall Score4.0/ 5
I would stay again. Harley the desk clerk was very helpful and pleasant. Room was clean.
(Individual traveler, booked 1 room), from US flag
05-Jun-2024 Verified Review, stayed from Tue Jun 04 to Wed Jun 05 2024 at a $104.99 average nightly rate.

Property Description

All rooms have FULL KITCHENS, new upgraded bedding package. Large workdesks - free high speed internet. Candlewood Cupboard with numerous food and beverage items. Gazebo area and grill available. Free laundry, free movie rentals, DVD player in all rooms. State of the Art Work Out Facility. Free local calls. Executive Boardroom.

Green Sustainability

IHG Green Engage

Details / Other Expenses

Check In: 3pm
Check Out: 12Noon
Year of Last Renovation: 2024
Floors: 4
Rooms: 124
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 124
Handicap Rooms:
Suites: 124
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 1
Meeting Space: 53.5 sq. meters
Dist. to Food/Bars: 0.4 Km
Dist. to 24hr Restaurant: 0.4 Km
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
24 hrs in advance
Nightly Parking: $0
Total Taxes: 15.00%
Total Misc Fees: Rp0.00 IDR
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 7.00%

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Camping or barbeque facilities
  • Central location
  • Clothes drying
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: Showtime
  • TV Channel: Weather Channel
  • TV Channel: Discovery Channel
  • TV Channel: Nickelodeon
  • TV room

Airport & Shuttle Information

Airport property. Hancock International Airport SYR - located at the entrance to the airport.

Local Shuttle Info: Not available

Breakfast Information

Items for purchase inside our Candlewood Cupboard

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$20 per night per pet. 2 pets Max per room

Parking Info

Complimentary parking during the nights of your accommodation

Internet / WiFI

Complimentary Wifi and Ethernet connection

About Candlewood Suites

  • Home-like enviroment, great for an extended stay
  • Fully equipped kitchens with a full-size refrigerator with ice maker, dishwasher, microwave and stovetop, dishes, cookware, and utensils
  • Free high-speed internet access and a large workspace available in each guest room
  • TV with DVD player and a comfortable recliner
  • Comforts of Home Bedding Collection with soft pillows, high quality sheets, and a comfortable mattress set
  • Provide a Lending Locker service where guests can borrow common household items to use during their stay
  • Pets are welcome weighing less than 80 lbs
  • Free local calls and two phone lines with data port as an added convenience
  • Candlewood Cupboard offers a Brown Bag Breakfast for a meal on the go
  • Candlewood Gazebo Grill gives guests a great outdoor dining experience ideal for groups
  • Free guest laundry open 24/7 with detergent and other laundry items available at a decent price
  • Great fitness area
  • Housekeeping on a weekly basis

The Candlewood Suites highlights above are subject to change without notice.

Previously known as:
Candlewood Suites - Syracuse Airport, an IHG Hotel, Candlewood Suites Syracuse Airport

FAQs about Candlewood Suites

What time is check in?

Check in time is 3pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Candlewood Suites have?

There are 124 rooms in the property.

Is there any meeting space at Candlewood Suites?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Candlewood Suites?

Items for purchase inside our Candlewood Cupboard

What parking is available at Candlewood Suites?

Complimentary parking during the nights of your accommodation

How much does internet cost?

Complimentary Wifi and Ethernet connection

Is there a gym at Candlewood Suites?

Yes, there is a gym/fitness area available on-site at the property.

Testimonials:

Testimonials icon
"I have had a ball just sitting back and letting you do all the work. This is not my first time using your site. You have made all of my family reunions great." L.G. - Tampa, FL

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