Extended Stay America Suites Detroit Novi Haggerty Road

21555 Haggerty Rd., Novi, MI 48375 United States (USA)
View Map Reservations: 1-800-760-7718
2 Star Property
42.446854-83.433989
+1-800-760-7718
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Average
3.0/5

Based on 256 guest reviews

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  • Free breakfast available
  • Avg. Group Discount of 32.4%!
  • Fitness center on property
  • Hotel has 125 rooms
  • Hotel has 3 floors
  • Hotel has 2 suites
  • Check in time: 3:00pm
  • Groups & Meetings rating of 9.1/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite 1 Queen Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesQueen Studio Single Occupancy
Non-Smoking
Check RatesQueen Studio with 1 Queen Bed Disability Accessible Single Occupancy
Non-Smoking
Check RatesStandard Studio 1 King Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesStandard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesStandard Studio 1 Queen Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesStandard Studio 2 Full Beds - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesStandard Studio Room King Bed
Non-Smoking
Check RatesStandard Studio Room Queen Bed
Non-Smoking
Check RatesStandard Studio Room Queen Bed Mobility Accessible
Non-Smoking
Check RatesState Gov Rate Standard Studio 1 Queen Accessible - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesState Gov Rate Standard Studio 1 Queen Bed - Free WiFi and Grab and Go Breakfast 32in LCD TV
Non-Smoking
Check RatesStudio 1 King Bed
Non-Smoking
Check RatesStudio 1 Queen Bed
Non-Smoking
Check RatesStudio 1 Queen Bed Accessible
Non-Smoking
Check RatesStudio 2 Double Beds
Non-Smoking
Check RatesStudio King
Non-Smoking
Check RatesStudio Queen
Non-Smoking
Check RatesStudio Queen Accessible
Non-Smoking
Check RatesStudio with 1 King Bed Single Occupancy
Non-Smoking

Local Attractions

Our hotel is newly renovated!! Completed in September 2011. Extended Stay America Detroit - Novi is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: U.S. Post Office, AMC 20 Movie Theater, Links of Novi Public Golf Course, Rock Financial Showplace, Twelve Oaks Mall, or any of the other attractions in the Detroit area.

Verified Reviews of Extended Stay America Suites Detroit Novi Haggerty Road

Below are the verified reviews from guests that we have booked recently:
"Nasty Bugs Old Outdated Bad Customer Service."
Overall Score1.0/ 5
The room was nasty, sheets dingy, floors unvacuumed, room smelly and worst of all, a bug was crawling on the floor in my room. I didn't see the bug until morning. I refused to use the bathroom to shower. When I brought it to Ashley Schaefer's (manager) attention, her attitude towards me was just as nasty as the room (#307). First of all, she didn't greet me; nor did she apologize for the filthy condition of the room even after I showed her the video of the bug crawling on the carpet. Instead, she had the audacity to accuse me of being ungrateful, by lecturing me that "there were people staying there who had been burned out of their homes and they were grateful to have a place to stay. But people like me want a refund because the room was dirty and had a bug." I couldn't believe my ears! I couldn't believe that I was being talked to that way as a paying customer. I informed her that I was grateful for a roof over my head, but I did not have to be grateful for a nasty room with bugs; and that I had every right to make a complaint. The argument escalated and became an even more unpleasant experience for me. I have never been talked to that way by an establishment I was supporting with my money. I was absolutely appalled! I suppose she thinks because I'm black I'm used to living in filth. Well, I have a lecture for Ashley: The very basic service any hotel should offer is cleanliness. We're living in a pandemic with COVID 19, Monkeypox and Lord only knows what else is lurking in the air. Despite those pestilences, Ashley doesn't seem to think that cleanliness is necessary. She thinks that I had no right to complain. That I was supposed to be grateful for their filthy conditions. Her conduct and attitude were shocking, appalling and unacceptable. To say the least, she needs customer service training. I left there, livid! Not only did I get a nasty room, but Ashley topped it off with her nasty attitude. There is so much more I can say about that nasty place they call a hotel. It's more like the motels you hear about or see on TV, that sits off the highway where truckers stop in. The lobby was not clean, the elevator, the hallways. EVERYTHING was unclean and felt creepy. I would have moved to another hotel, but due to the mass power outage across the metropolitan Detroit area, many hotels were full. BookOnline /Expedia found this hotel for me after about seven attempts at other hotels, but they were all booked. Plus, it was about 9:00PM EST. I took pictures and videos of the hotel room, etc. I will NEVER stay at an Extended Stay America, EVER again! I demand my money back! Please feel free to call me for more details.
(Individual traveler, booked 1 room), from US flag
02-Sep-2022 Verified Review, stayed from Tue Aug 30 to Wed Aug 31 2022 at a $83.99 average nightly rate.
"Aged building and rooms."
Overall Score3.0/ 5
Everything was old looking. Bathroom can ALWAYS be cleaner.
(Individual traveler, booked 1 room), from US flag
29-Mar-2022 Verified Review, stayed from Fri Mar 25 to Mon Mar 28 2022 at a $71.32 average nightly rate.
"Was okay !!"
Overall Score3.0/ 5
Need to improve customer service.
(Individual traveler, booked 1 room), from US flag
21-Oct-2019 Verified Review, stayed from Sat Oct 19 to Mon Oct 21 2019 at a $38.21 average nightly rate.
"Terrible Mad as Hell."
Overall Score2.0/ 5
I have been asking for a refund since my first night; the pictures are deceiving; the hotel is as clean as it can be I guess; I called customer service the next night and told them I want a damn refund; the supervisor has been saying that she is going to get me a refund and no one at your employment keeps their word. I slept in a chair the one night I stayed there, I was afraid that a mouse was going to run out and join me in my room and my one night there I took a snack on the way out the door and did not feel that I should eat it so I trashed it. This place needs a make over; When you clean the toilet/bathroom the seat of the toilet is supposed to be left up and mine was down(so was it really cleaned?); I did not smell any cleaning supplies when I opened the door; the room did not smell fresh, the bed was scary, the sheets did not look clean (why not change rooms, the entire building was scary so changing rooms would not of made any difference at all; so I slept in the only thing half clean and that was the chair. I want my money because everything about this room was deceiving and I am sick of talking to a supervisor that can not give me any answers except I'm sorry, well sorry did not get me any rest that night and I had to be tired at my conference that started at 8am. I want my money back and I am tired of waiting for an answer. My daughter has 5000 followers on social media and I will make sure that she gives this extended stay a review to her followers.
(Individual traveler, booked 1 room), from US flag
18-Mar-2019 Verified Review, stayed from Thu Mar 14 to Mon Mar 18 2019 at a $50.92 average nightly rate.
"No carpet, small TV, Internet issues."
Overall Score2.0/ 5
The hotel receptionist was fantastic and helpful, the room was not very good. TV was very small, could not connect to the Internet even with the correct password and the floors were so cold and there was no carpet any where.
(Individual traveler, booked 1 room), from US flag
10-Dec-2018 Verified Review, stayed from Wed Dec 05 to Thu Dec 06 2018 at a $68.54 average nightly rate.
3.0 out of 5. Based on 256 guest reviews

Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Detroit - Novi is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: U.S. Post Office, AMC 20 Movie Theater, Links of Novi Public Golf Course, Rock Financial Showplace, Twelve Oaks Mall, or any of the other attractions in the Detroit area.

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2011
Floors: 3
Rooms: 125
Non Smoking Rooms: 125
Handicap Rooms: 8
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Weekly
Meeting Rooms: 0
Policies / Expenses
Cancellation:
6pm same day of arrival.
Total Taxes: 9.50%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Golf course on hotel grounds
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jogging path
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • TV room
  • Voicemail

Airport & Shuttle Information

The closest Airport is Detroit Metro which is 45 miles away. The average cost for a taxi is 50.00 one way no shuttle service is available.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Hotel is pet friendly! 1 pet allowed per room. Non refundable fee is $25per night, up to a maximum of $150

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

FAQs about Extended Stay America Suites Detroit Novi Haggerty Road

What time is check in?

Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Extended Stay America Suites Detroit Novi Haggerty Road have?

There are 125 sleeping rooms in the hotel.

Can I get a AAA rate at Extended Stay America Suites Detroit Novi Haggerty Road?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Extended Stay America Suites Detroit Novi Haggerty Road?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate ID Required 1 Bedroom Suite 1 Queen Bed - Free WiFi and Grab and Go Breakfast 32in LCD T

Is there a gym at Extended Stay America Suites Detroit Novi Haggerty Road?

Yes, there is a gym/fitness area available on-site at the property.

Can I get a group rate at Extended Stay America Suites Detroit Novi Haggerty Road?

Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 32.4%.

Testimonials:

Testimonials icon
"I think this is a great source for those planning a group trip and have a specific budget in mind." A.H. - Long Island, NY

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