Property description
Sunway Resort Hotel is a luxury 5-star hotel located in the heart of Sunway City Kuala Lumpur, an integrated destination offering exceptional convenience for business, leisure, meetings, incentives, conferences, and extended stays.The hotel is directly connected to Sunway Pyramid Mall, Sunway Lagoon Theme Park, Sunway Pyramid Convention Centre, and a wide range of dining, retail, entertainment, wellness, and lifestyle facilities. Guests enjoy seamless access via air-conditioned walkways, making the hotel ideal for corporate travellers, event delegates, families, and long-stay guests.The hotel features elegantly appointed guestrooms and suites designed for comfort, productivity, and relaxation. Room options range from Deluxe Rooms and Grand Deluxe Rooms to Club Rooms, Business Suites, Executive Suites, Wellness Suites, Premier Suites, Family Suites, and private villas. Rooms are equipped with modern amenities, Wi-Fi access, work areas, premium bedding, and thoughtful in-room features suited for both short and extended stays.For meetings and events, Sunway Resort Hotel offers extensive function spaces supported by professional banquet and events teams. The hotel is part of Sunway City Kuala Lumpur Hotels, which includes access to more than 60 meeting rooms and large-scale event facilities, including Sunway Pyramid Convention Centre. This makes the destination suitable for corporate meetings, conferences, exhibitions, annual dinners, product launches, incentive groups, weddings, and social events.Guests can enjoy a wide selection of food and beverage options, including signature dining outlets, international cuisine, casual restaurants, cafés, and access to over 170 dining outlets within Sunway Pyramid Mall. The destination also offers leisure facilities, wellness options, retail shopping, family entertainment, and easy connectivity to key business districts.Sunway Resort Hotel is approximately 25 minutes from Kuala Lumpur city centre and around 35 to 40 minutes from Kuala Lumpur International Airport, subject to traffic conditions. With extensive parking facilities, strong destination appeal, and a complete “city within a city” experience, the hotel is well positioned for corporate travellers, MICE groups, leisure guests, and long-stay customers seeking comfort, convenience, and integrated lifestyle value. Details / Other expenses
| Check-in: | 3.00 PM |
| Check-out: | 12.00 PM |
| Year of last renovation: | 2018 |
| Floors: | 10 |
| Rooms: | 602 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 602 |
| Rooms with disabled access: | 3 |
| Rooms with one bed: | 377 |
| Rooms with two beds: | 225 |
| Suites: | 7 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 0 |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
Pool Info: Sunway Resort Hotel features an outdoor swimming pool and leisure facilities suitable for both adults and families. Guests may also enjoy access to selected recreational facilities within the integrated Sunway City Kuala Lumpur destination.Pool access is available to in-house guests, subject to the hotel's operating hours, safety guidelines, and prevailing hotel policies. The pool is located within the hotel's leisure area and offers a relaxing environment for guests to unwind during their stay.Please check with the hotel directly for the latest pool operating hours, access arrangements, and any temporary maintenance updates. |
| Ownership: | Sunway Resort Hotel Sdn Bhd |
Policies / Expenses Cancellation: Cancellation policies vary by rate plan, booking channel, and group/event agreement. Guests should refer to the confirmed booking terms. For corporate bookings, 72 hours’ notice prior to arrival may apply unless otherwise stated. |
| Nightly parking: | 15.0 |
| Typical group deposit: | 50% |
| Total taxes: | 8.00% |
| Total misc. fees: | £5.21 GBP (mandatory resort fees/taxes) |
| State Tax: | 7.00 Per Night (Sustainable Tax) |
| GST: General Sales Tax: | 8.00 GST % |
| Food and Beverage Tax: | 8.00% |
| Other Tax: | 10.00 Per Night (Tourism Tax) |
| Parking Fee: | 15.00 Per Day |
Amenities / Features
Airport & shuttle information
The nearest major airport is Kuala Lumpur International Airport, KLIA/KLIA2, approximately 35 minutes from the hotel, subject to traffic conditions. Sultan Abdul Aziz Shah Airport, Subang, is also accessible from the hotel.Airport transfers can be arranged through the hotel in advance, subject to availability and applicable charges. Guests may also use airport taxis, private car services, or ride-hailing services. One-way taxi or ride-hailing fares may vary depending on traffic, vehicle type, timing, and peak-hour demand.
Local shuttle info: Sunway City Kuala Lumpur offers a complimentary shuttle service around selected Sunway City locations, subject to operating schedule, traffic conditions, and availability.The shuttle connects key locations including Sunway Resort Hotel, Sunway Pyramid, Sunway Lagoon, Sunway Medical Centre, Sunway University, Monash University Malaysia, and nearby Sunway City stops.Operating hours and frequency may change from time to time. Guests are advised to check with the hotel Concierge or Front Desk for the latest shuttle schedule during their stay.
Breakfast information
Breakfast is available at the hotel and may be included depending on the room rate, corporate agreement, group package, or meeting arrangement booked.Guests can enjoy a wide selection of breakfast options, including international and local favourites, hot dishes, bakery items, fruits, cereals, beverages, and other breakfast selections. The hotel caters to business travellers, families, group delegates, and long-stay guests with a comfortable breakfast experience before the start of the day.For bookings where breakfast is not included, breakfast may be arranged at an additional charge. Rates and venue details are subject to the hotel’s latest operating arrangements and package inclusions.
Pet friendly?
Sorry but pets are not allowed.
Parking information
Self-parking is available within the connected Sunway City Kuala Lumpur parking facilities.For in-house guests, parking is chargeable at MYR 15.00 nett per vehicle per day, with multiple entry, payable at the Front Desk. Parking operates via car plate recognition and no ticket validation is required.For event-only delegates, parking is chargeable at a flat rate of MYR 10.00 nett for parking exceeding 9 hours, or hourly at MYR 3.00 for the first hour and MYR 1.00 for each subsequent hour, capped at MYR 15.00 per day.Bus drop-off can be arranged at the designated lobby drop-off point with advance vehicle registration details for security clearance. Valet parking and bus parking arrangements are subject to availability and advance confirmation.
Internet/Wi-Fi
Complimentary Wi-Fi is available for in-house guests throughout the hotel, including guestrooms, suites, public areas, restaurants, lobby areas, and selected meeting/function spaces.Internet access is suitable for general browsing, emails, online meetings, and business use. For corporate groups, meetings, conferences, or events with higher bandwidth requirements, dedicated internet arrangements may be discussed in advance with the hotel team and may be subject to additional charges depending on the event requirement.
Cleaning policies
The hotel maintains regular cleaning and housekeeping standards across guestrooms, public areas, restaurants, meeting spaces, and back-of-house areas.Guestrooms are cleaned based on the hotel’s housekeeping schedule and booking arrangements. For long-stay guests, housekeeping frequency may vary according to the package booked.Public areas such as the lobby, lifts, restrooms, restaurants, and meeting areas are cleaned regularly throughout the day. Hand sanitiser may be available at selected public areas, subject to hotel arrangements.Hotel team members follow internal hygiene, grooming, and safety guidelines to ensure a clean, comfortable, and safe environment for guests. Any special cleaning requirements for groups, events, or extended stays may be discussed with the hotel in advance.