SureStay by Best Western Helen Downtown

8100 South Main St., Helen, GA 30545 United States (USA)
View Map Reservations: 1-800-219-2797
2 Star Property
34.6992266-83.7216362
+1-800-219-2797
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  • Indoor pool in hotel
  • Comp. Breakfast
  • Fitness + Health Center
  • 57 rooms in hotel
  • 2 floors in property
  • 7 suites in property
  • Check-in time: 3:00 pm
  • Has environment-friendly policy
  • Groups/Meetings rating of 7.5/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Unique Bavarian Shops and Restaurants Live Entertainment Alpine Amusement Park Museums and Art Galleries Innsbruck Golf Course Live Bear Park Mount Yonah Water Park River Tubing in the Chattahoochee River, and Festivals and Events Including the Popular Oktoberfest Celebration

Verified Reviews of SureStay by Best Western Helen Downtown

Below are the verified reviews from guests that we have booked recently:
"Very Clean"
Overall Score5.0/ 5
The staff was so kind, the room was so clean.
(Individual traveler, booked 1 room), from US flag
20-Apr-2026 Verified Review, stayed from Fri Apr 17 to Mon Apr 20 2026 at a $205.99 average nightly rate.
"Great place to stay"
Overall Score5.0/ 5
Friendly and helpful staff. Each morning breakfast was wonderful. Each day after hiking to area waterfalls, we used the fitness room and pool to wind down.
(Individual traveler, booked 1 room), from US flag
13-Mar-2026 Verified Review, stayed from Mon Mar 09 to Sat Mar 14 2026 at a $110.79 average nightly rate.
"Excellent"
Overall Score5.0/ 5
Very nice stay.
(Individual traveler, booked 1 room), from US flag
09-Jan-2026 Verified Review, stayed from Tue Jan 06 to Sat Jan 10 2026 at a $118.99 average nightly rate.
"Very clean, comfortable with very friendly staff."
Overall Score5.0/ 5
Would definitely stay here again.
(Individual traveler, booked 1 room), from US flag
07-Oct-2025 Verified Review, stayed from Sun Oct 05 to Wed Oct 08 2025 at a $177.99 average nightly rate.
"Great Stay."
Overall Score5.0/ 5
Everyone from front desk to house keeping was very nice.Our stay for four days was very nice.Food was delicious,and ladies who took care of food area were.
(Individual traveler, booked 1 room), from US flag
24-Sep-2025 Verified Review, stayed from Tue Sep 09 to Fri Sep 12 2025 at a $159.32 average nightly rate.
"Customer service was great housekeeping was superior."
Overall Score4.0/ 5
Enjoyed our two night stay. Very clean and a great atmosphere and breakfast.
(Individual traveler, booked 1 room), from US flag
09-Aug-2025 Verified Review, stayed from Tue Aug 05 to Thu Aug 07 2025 at a $127.20 average nightly rate.
"Clean hotel, helpful staff, good breakfast bar."
Overall Score5.0/ 5
Clean hotel, helpful staff, good breakfast bar.
(Individual traveler, booked 1 room), from US flag
13-Jul-2025 Verified Review, stayed from Mon Jul 07 to Thu Jul 10 2025 at a $187.66 average nightly rate.
"BEST IN HELEN!"
Overall Score5.0/ 5
AWESOME ROOM / SERVICE AND BREAKFAST A+++.
(Individual traveler, booked 1 room), from US flag
07-Jul-2025 Verified Review, stayed from Wed Jul 02 to Thu Jul 03 2025 at a $139.00 average nightly rate.
"Better than our cabin rental."
Overall Score5.0/ 5
This hotel was great! Very clean and spacious. It was way better than the cabin that we had rented the days before. We would definitely consider coming back on our next trip.
(Individual traveler, booked 1 room), from US flag
15-Jun-2025 Verified Review, stayed from Sat Jun 14 to Sun Jun 15 2025 at a $219.00 average nightly rate.
"Clean and comfortable room. Friendly staff."
Overall Score4.0/ 5
The rooms were clean and comfortable. The staff was very friendly. I would stay there again.
(Individual traveler, booked 1 room), from US flag
07-Apr-2025 Verified Review, stayed from Tue Apr 01 to Wed Apr 02 2025 at a $150.99 average nightly rate.
"Clean, Comfy Rooms"
Overall Score3.0/ 5
Hotel was clean. Room was clean. Bed was comfortable.
(Individual traveler, booked 1 room), from US flag
10-Feb-2025 Verified Review, stayed from Fri Feb 07 to Sat Feb 08 2025 at a $159.00 average nightly rate.

Property Description

We are members of: American Bus Association (ABA) The Reunion Network (TRN) American Society of Travel Agents (ASTA) Southern Highroads Organization Greater Helen area Chamber of Commerce Greater Helen Area Convention and Visitor's Bureau, and White County Chamber of CommerceWe have an indoor seasonal heated pool. Deluxe superstart breakfast. Located right in downtown Helen close to all restaurants and shops. Our rooms are clean, attractive, and accommodating. You may choose to stay in a room with two double beds or one king bed. We accept VISA, MasterCard, American Express and Discover.

Green Sustainability

We offer day service for guest wishing to conserve energy

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2000
Floors: 2
Rooms: 57
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 58
Handicap Rooms:
Suites: 7
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 2970 sq. feet
Banquet Space: Holds 125 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Enclosed pool area seasonally heated
Ownership: PERFORM MANAGEMENT
Policies / Expenses
Cancellation:
48 hour cancellation for individualsGroups are 30 days
Nightly Parking: 0
Typical Group Deposit: $300.00
Total Taxes: 15.00%
Total Misc Fees: $5.00 USD
(mandatory resort fees/taxes)
State Tax: 15.00%
Occupancy Tax: 5.00 Per Night

Amenities / Features


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Golf course on hotel grounds
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • TV - Free Cable
  • TV Channel: HBO
  • TV Channel: Weather Channel
  • TV Channel: ESPN
  • TV Channel: Fox Sports
  • TV Channel: Disney Channel
  • TV Channel: Discovery Channel
  • TV Channel: Nickelodeon
  • Terrace
  • Voicemail

Airport & Shuttle Information

Atlanta Hartsfield International90 milesChattanooga Airport2 hours

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Free continental breakfast

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Parking Info

Free Parking - within walking distance of major attractions

Internet / WiFI

Free Wifi

Cleaning Policies

Public areas are cleaned every 2 hours. We provide housekeeping service upon request, or every 5 days.

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV’s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV’s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Hofer's Bakery - Start your day with freshly baked pastries and coffee. Located 0.3 miles from the hotel.
  • Lunch: Bodensee Restaurant - Indulge in authentic German dishes for lunch. Located 0.2 miles from the hotel.
  • Dinner: Bigg Daddy's Restaurant & Tavern - Enjoy delicious American cuisine in a casual setting. Located 0.5 miles from the hotel.
  • Activity: Helen Tubing & Waterpark - Have a thrilling day of tubing and water activities. Located 1.2 miles from the hotel.
  • Day 2

  • Breakfast: Mully's Nacoochee Grill - Enjoy a hearty breakfast with Southern flair. Located 0.6 miles from the hotel.
  • Lunch: Bodensee Restaurant - Return for another delicious German lunch. Located 0.2 miles from the hotel.
  • Dinner: Paul's Steakhouse - Savor a juicy steak and seafood specialties. Located 0.4 miles from the hotel.
  • Activity: Anna Ruby Falls - Explore the stunning twin waterfalls and scenic trails. Located 4.5 miles from the hotel.
  • Day 3

  • Breakfast: Hofer's Bakery - Start your day with freshly baked pastries and coffee. Located 0.3 miles from the hotel.
  • Lunch: Bigg Daddy's Restaurant & Tavern - Enjoy a variety of lunch options in a lively atmosphere. Located 0.5 miles from the hotel.
  • Dinner: Old Bavaria Inn - Delight in traditional German cuisine and live music. Located 0.3 miles from the hotel.
  • Activity: Unicoi State Park - Discover hiking trails, fishing, and beautiful lake views. Located 2.7 miles from the hotel.

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Meeting Rooms and Banquet Rooms at SureStay by Best Western Helen Downtown

Below are the meeting, banquet, conference and event spaces at SureStay by Best Western Helen Downtown.

Feel free to use the SureStay by Best Western Helen Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Helen event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting Room 3 30 x 50 x 16 1500--/12587623643--9/--167150--
Close This

Meeting Room 3

Large pre-function area for registration; digital signage outside room for meeting agenda; quartz buffets; secured WIFI
Room Type:
General Meeting Room
Total Size:
1500 Sq. Mi
Dimensions:
30 x 50 x 16 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
16
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Photo of Meeting Room 3

FAQs about SureStay by Best Western Helen Downtown

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay by Best Western Helen Downtown have?

There are 57 rooms in the property.

Is there any meeting space at SureStay by Best Western Helen Downtown?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay by Best Western Helen Downtown?

Free continental breakfast

What parking is available at SureStay by Best Western Helen Downtown?

Free Parking - within walking distance of major attractions

How much does internet cost?

Free Wifi

Is there a gym at SureStay by Best Western Helen Downtown?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at SureStay by Best Western Helen Downtown?

Yes, there is a pool on-site at the property. Enclosed pool area seasonally heated.

Testimonials:

Testimonials icon
"Just wanted you to know that your site is the greatest. If I hadn't stumbled onto your web site I would not have been able to make as good a deal (which may have resulted in our having to cancel this trip to arrange for something more local). Thank you and your group so much!!! I will keep this web site handy for future use and also tell everyone about it." A.L. - Hershey, PA

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