Local attractions
La Isla Mall (3 kilometers), Xel-Ha Eco Park (100 kilometers), Tulum Mayan Ruins (130 kilometers), Chichen Itza Ruins (178 kilometers), Isla Mujeres (13 kilometers), Xcaret Eco Park (115 kilometers), Cancun Coinvention Center (1 kilometers), Coba Mayan Ruins (172 kilometers), Xplor Park (82 kilometers), Restaurants, Plaza Kukulcan (4 kilometers), Night Clubs (1 kilometers), Nichupte - Borjorquez Lagoon (1 kilometers)
Property description
Escape to a Sanctuary at Our Beach Resort in CancunWelcome to our beach resort in Quintana Roo. Set on a sublime stretch of white sand in the coveted district of Puerto Cancún, our hotel combines personalized service with elevated oceanfront living. Rest in lavish rooms and suites with private pools and views of the Caribbean, find an oasis in our wellness spa, indulge in world-class restaurants and soak in the vibrant local spirit.
Green sustainability
'Real Green' is an environmentally friendly practices program designed to encourage both guest and staff participation in sustainable practices such as sorting and recycling waste, quality controls over the laundering of towels and linens, as well as the use of light sensors in restrooms and other public spaces.Real Resorts Group added sustainable practices in its four properties taking specific actions like preserving energy, reducing water consumption and reducing carbon dioxide emissions – enabling us to be a green group. We invite you to join us and follow our example as we are all connected!The Intelligent Suite System DesignAll of our suites are Intelligent Suites. The Intelligent Suite has a built in system connected to the resort's electronic central that senses the presence of the guest 24-hours a day through an opaque-body scanner, the temperature inside the suite, and how many lights are on. When the guest leaves the suite, it automatically reduces the number of lights on, and adjusts the temperature and humidity allowing energy consumption to be reduced. It also turns off the air conditioning when the guest opens the door to the terrace, and turns it back on when they close the door.Water: the most valuable resource
Details / Other expenses
| Check-in: | 3:00 pm |
| Check-out: | 12:00 pm |
| Year of last renovation: | 2017 |
| Floors: | 6 |
| Rooms: | 458 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 458 |
| Rooms with disabled access: | |
| Suites: | 422 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 3 |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 24 hrs Lounge |
Pool Info: Two magnificent Pools and our Water Park.CAMP ALLTRA FOR KIDS & HASHTAG# TEEN CLUB“Camp Alltra” For kids and all the Family, where kids from 4 to 12 will enjoy building sand castles, enjoying aquatic activities, painting faces, playing the hula-hoop and more open from 09:00 a.m. to 08:00 p.m. Camp Alltra Aquatic Park, a unique adventure of its kind, kids will love the replica of a Pirate boat form the XVII century, a mediaeval castle, toboggans and water canyons, creating an aquatic scape for kids from 4 to 12 years old. Kids commands the Pirate Boat, with sails and Captain Bridge to watch anchor and water canyons, open from 09:00 to 06:00 p.m. “Hashtag#” Teens Club, a program specially designed for teen from 13 to 17 years old where they will enjoy and socialize with others of same age, including entertainment educative activities, and videogames with de Wii competition, open from 12:00 p.m. to 8:00 p.m. |
Policies / Expenses Cancellation: 7. CANCELLATION POLICY OF ENTIRE GROUP: In the event that the Client terminates this Agreement other than as may be expressly permitted herein, the Client shall pay within _5_ days of notice of cancellation, in lieu of any other amounts due hereunder or |
| Nightly parking: | No c |
| Typical group deposit: | 30% |
| Total taxes: | 16.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| Occupancy Tax: | 3.00 Per Night |
| Country Tax: | 16.00 Per Night |
Amenities / Features
Airport & shuttle information
20 min away from Cancun International Airport
Local shuttle info: Available up on Request.
Breakfast information
ALL INCLUSIVE FEATURES-Room Category of your selection, accordingly to above room categories and rates-Two Pools-Chaise Longue available around the Pool and at the beach-Concierge Service-Breakfast, lunch & dinner a la carte & Buffet style (lobster, jumbo Shrimp and fine cuts with surcharge).-Vegetarian and Low Calories Food-Assorted Snacks-Domestic and selected international drinks.-Live Music at Kaa Lobby Bar offering an array of assorted Tequilas & Wines-Self-service snacks on Cravings-Room service once a day from 7:00 to 22:00 hrs.-Minibar stocked with soft drinks, beer and water in room.-Daily social activities and aerobics program-SPA Aura Steam Room and Sauna, as well as hydro massage al fresco bathtub (Treatment and massages subject to charge)-Nightly live entertainment and Professional Shows.-Fully equipped fitness center includes spinning program-Camp Alltra -Waiter service around pool
Pet friendly?
Sorry but pets are not allowed.
Parking information
Complimentary parking 24hrs
Internet/Wi-Fi
Complimentary Wireless fidelity internet in All Resort areas.
Cleaning policies
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
About Hyatt Hotels and Resorts
- Join the Hyatt Gold Passport and get free nights, services, and benefits at any Hyatt worldwide
- Hyatt offers spa and golf vacations, kid friendly and family getaways, a couple's retreat, and even vacation ownership
- With more than 500 properties, Hyatt prides itself on delivering the best in comfort and relaxation
- Guestrooms and suites offer flexibles spaces for guests to rest, feel comfortable and unwind
- Meeting and event space is handled with care and the professionalism deserved
The Hyatt Hotels and Resorts highlights above are subject to change without notice.