EXCELSIOR HOTEL ERNST

Trankgasse / 1 5 Domplatz, Cologne 50667 Germany (DEU)
5.0 Star Downtown Hotel
50.941696.95663
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Very Good
4.5/ 5

Based on 895 guest reviews

Show Guest Reviews
  • Avg. Group Discount of 11.0%!
  • Fitness center on property
  • Hotel has 142 rooms
  • Hotel has 6 floors
  • Hotel has 38 suites
  • Check out time: 13:00
  • Group score of 10.0/10
  • Hotel has 19 meeting rooms

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Room Types

Check RatesBreakfast Inclusive 1 Bedroom Suite King Bed To 45sqm Sep Lvng Room WiFi
Non-Smoking
Check RatesBreakfast Inclusive 1 Bedroom Suite King Bed To 45sqm Sep Lvng Room with Cathedral View WiFi
Non-Smoking
Check RatesBreakfast Inclusive Deluxe Room Hanse Wing 1 King or 2 Twins 32sqm Modern Design Working Desk
Non-Smoking
Check RatesBreakfast Inclusive Grand Deluxe Room 1 King or 2 Twins 32sqm Working Desk
Non-Smoking
Check RatesBreakfast Inclusive Junior Suite Hanse Wing 1 King or 2 Twin 40sqm Modern Design Natural Stone Bath
Non-Smoking
Check RatesBreakfast Inclusive Superior Room 1 Double or 2 Twins 30sqm Classic Design Working Desk WiFi
Non-Smoking
Check RatesDeluxe Room Hanse Wing 1 King or 2 Twins 32sqm Modern Design Working Desk
Non-Smoking
Check RatesDouble or Twin Classic Breakfast Included
Non-Smoking
Check RatesExecutive Suite
Non-Smoking
Check RatesGrand Deluxe
Non-Smoking
Check RatesGrand Deluxe Early Booker
Non-Smoking
Check RatesGrand Deluxe Room 1 King or 2 Twins 32sqm Working Desk
Non-Smoking
Check RatesJunior Suite
Non-Smoking
Check RatesKing Deluxe
Non-Smoking
Check RatesKing Deluxe Early Booker
Non-Smoking
Check RatesLeading Gourmet Innovation Deluxe Room Hanse Wing 1 King or 2 Twins 32sqm Modern Design Working Desk
Non-Smoking
Check RatesSingle Classic Breakfast Included
Non-Smoking
Check RatesSingle Superior
Non-Smoking
Check RatesSingle Superior Breakfast Included
Non-Smoking
Check RatesStandard Double
Non-Smoking
Check RatesStandard Double Breakfast Full Breakfast
Non-Smoking
Check RatesStandard Single
Non-Smoking
Check RatesStandard Single Breakfast Full Breakfast
Non-Smoking
Check RatesStandard Triple
Non-Smoking
Check RatesStandard Triple Breakfast Full Breakfast
Non-Smoking
Check RatesStandard Twin
Non-Smoking
Check RatesStandard Twin Breakfast Full Breakfast
Non-Smoking
Check RatesSuite
Non-Smoking
Check RatesSuite (Cathedral View)
Non-Smoking
Check RatesSuites and Villas Excelsior 1 Bedroom Suite 80sqm Sep Lvng Room Marble Bath Jac Suiteam Bath Cathed
Non-Smoking
Check RatesSuites and Villas Executive Hansewing 1 Bedroom King Suite 60sqm Modern Design Sep Lv Area Walk in
Non-Smoking
Check RatesSuperior Double Room
Non-Smoking
Check RatesSuperior Double Room Early Booker
Non-Smoking
Check RatesSuperior Room 1 Double or 2 Twins 30sqm Classic Design Working Desk WiFi
Non-Smoking

Local Attractions

Dom Cathedral, River Rhine, Museums

Summary of Verified Reviews

Good to know

  • Wonderful sightseeing

    “Near the Cathedral and old town” “Lots of museums and bars”

  • Train station is close

    “Right beside the Bahnhof” “Close to central train station”

  • Professional service

    “Staff who were very professional” “Friendly and efficient staff”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

97/100
328 reviews

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. So-so car access and parking.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

93/100
448 reviews

Service is professional and cheery, especially reception and housekeeping. Bad management.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Bar

85/100
43 reviews

Excellent bar with great prices.

“Complimentary drinks” “FREE BEER in the mini bar” “Cosy bar”

Food

79/100
68 reviews

Menu is so-so, but food is great, particularly the desserts.

“Fresh chocolate” “Menu offered plenty of” “Good food in the hotel restaurant”

Breakfast

77/100
114 reviews

Tasty , yet expensive breakfasts.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Vibe

77/100
141 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated. Luxurious Hotel. Stylish Hotel. Pleasant entrance area. Good choice for a city trip. Luxury hotel.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Comfort

73/100
143 reviews

Very comfortable, large rooms with sizeable bathrooms. Beds are alright, rooms are not so loud, but A/C is not great.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Room

71/100
374 reviews

Large rooms, and good minibars. Bathrooms are large but dirty. Poorly-maintained, dirty rooms with decent beds. Old rooms with bad furniture and A/C, but wonderful views.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Amenities

70/100
66 reviews

Great hotel buildings and entrance area. Grounds are fine, with outdated facilities. Beautiful architecture.

“Fantastic surroundings” “Property excellent” “Modern facilities”

Cleanliness

53/100
57 reviews

Rooms and bathrooms unsanitary. Clean hotel facilities.

“Clean place.” “Carpet stained” “Clean Room”

WiFi

36/100
56 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Pool

20/100
5 reviews

Bad pool.

“No swimming pool”

Ranked top 1% by couples, with a score of 93

Good to know

  • Great shopping

    “Easy access to the Christmas market” “Christmas markets were lovely”

  • Wonderful sightseeing

    “Near the Cathedral and old town” “Lots of museums and bars”

  • Clean hotel facilities

    “Clean place.”

  • Great view

    “Breath-taking view” “View was amazing”

Review highlights

Service

97/100
144 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Location

96/100
90 reviews

Great location, close to the train station. Good shopping and sightseeing. Average parking.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Breakfast

76/100
32 reviews

Tasty , yet expensive breakfasts.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

71/100
110 reviews

Large rooms, and great views, minibars, and beds. Bathrooms are large but dirty. Dirty, dilapidated rooms with awful furniture.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Cleanliness

51/100
20 reviews

Rooms and bathrooms unsanitary. Clean hotel facilities.

“Clean place.” “Foul smell” “Carpet stained”

WiFi

38/100
16 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 1% by solo travelers, with a score of 90

Good to know

  • Old rooms

    “Old carpet in room” “Rooms old”

  • Old facilities

    “Old building”

  • Internet is expensive

    “Expensive internet” “You have to pay for internet access”

  • Bar is awesome

    “Complimentary drinks” “FREE BEER in the mini bar”

Review highlights

Location

98/100
42 reviews

Great location, close to the train station.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

91/100
61 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Bar

88/100
5 reviews

Bar is awesome.

“Complimentary drinks” “FREE BEER in the mini bar” “Cosy bar”

Breakfast

76/100
13 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

67/100
45 reviews

Decently clean rooms with okay bathrooms. Large rooms with great beds but needing updating.

“Aircon does not work” “Thin walls” “Old carpet in room”

Cleanliness

55/100
8 reviews

Room cleanliness is acceptable.

“Clean place.” “Carpet stained” “Clean Room”

Value

54/100
16 reviews

Fairly good value for money. Internet is expensive.

“Complimentary mini bar” “Complimentary drinks” “Free Wi-fi”

WiFi

34/100
9 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 1% by families, with a score of 94

Good to know

  • Expensive breakfast

    “Too expensive for breakfast” “Breakfast too expensive”

  • Luxurious Hotel

    “Luxurious rainfall showerhead” “Luxurious room”

  • Train station is close

    “Right beside the Bahnhof” “Close to central train station”

  • Nice building

    “Property excellent” “Modern facilities”

Review highlights

Location

97/100
33 reviews

Great location, close to the train station.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

95/100
41 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

75/100
39 reviews

Spacious rooms with standard bathrooms.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Breakfast

74/100
14 reviews

Tasty , yet expensive breakfasts.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Value

56/100
16 reviews

Fairly good value for money. WiFi and breakfast pricey.

“Drinks at the mini bar was free” “Free Wi-fi” “Too expensive for breakfast”

Cleanliness

56/100
5 reviews

Quite clean.

“Clean place.” “Carpet stained” “Very clean room”

WiFi

33/100
8 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 8% by business travelers, with a score of 88

Good to know

  • Poorly-maintained rooms

    “Aircon does not work” “Thin walls”

  • Great reception

    “Attentive staff on arrival” “Great welcome”

  • Friendly atmosphere

    “Very friendly staff and everything” “Understated elegance”

  • Hotel is outdated

    “Old building” “Old carpet in room”

Review highlights

Location

98/100
17 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
23 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

77/100
8 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Vibe

77/100
14 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

64/100
25 reviews

Rooms and bathrooms are alright. Neglected, dirty rooms.

“Excellent accommodations” “Thin walls” “Old carpet in room”

Value

56/100
11 reviews

Fairly good value for money.

“Complimentary drinks” “FREE BEER in the mini bar” “You have to pay for internet access”

Cleanliness

51/100
6 reviews

Rooms are dirty but the buildings are reasonably clean.

“Clean place.” “Carpet stained” “Stuffy room”

Good to know

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

98/100
6 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
9 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

73/100
11 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Comfort

73/100
7 reviews

Rather comfortable.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Good to know

  • Professional service

    “Staff who were very professional” “Friendly and efficient staff”

  • Spacious rooms

    “Roomy closets” “Spacious living area”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

97/100
12 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
18 reviews

Service is professional and friendly.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

80/100
7 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

72/100
19 reviews

Spacious rooms with standard bathrooms.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Comfort

72/100
11 reviews

Large and comfortable room with little noise.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Good to know

  • Great room

    “Amazing shower” “Junior suite which was perfect”

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Rather comfortable

    “Roomy closets” “Soft and spacious beds”

Review highlights

Service

94/100
7 reviews

Fantastic service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

72/100
6 reviews

Great rooms with decent bathrooms.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Comfort

72/100
6 reviews

Rather comfortable.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Good to know

  • Wonderful sightseeing

    “Near the Cathedral and old town” “Lots of museums and bars”

  • Good minibar

    “Complimentary mini bar” “Fully stocked fridge”

  • Train station is close

    “Right beside the Bahnhof” “Close to central train station”

  • Internet is expensive

    “Expensive internet” “You have to pay for internet access”

Review highlights

Location

99/100
202 reviews

Great location, close to the train station. Central location with great sightseeing, dining out and shopping. Average parking.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

95/100
224 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

77/100
188 reviews

Large rooms, and good minibars. Views are good, menus are average, and rooms are acceptably clean. Large, so-so bathroom. Outdated, shoddy rooms with bad furniture.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Breakfast

71/100
46 reviews

Tasty , yet expensive breakfasts.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Cleanliness

58/100
26 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean place.” “Foul smell” “Carpet stained”

WiFi

37/100
38 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 1% by couples, with a score of 94

Good to know

  • Poorly-maintained rooms

    “Aircon does not work” “Thin walls”

  • Friendly atmosphere

    “Very friendly staff and everything” “Understated elegance”

  • Wonderful sightseeing

    “Near the Cathedral and old town” “Lots of museums and bars”

  • Luxurious Hotel

    “Luxurious rainfall showerhead” “Luxurious room”

Review highlights

Location

98/100
57 reviews

Great location with excellent sightseeing. Train station is close.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

96/100
73 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Vibe

84/100
25 reviews

Awesome vibe. Friendly atmosphere. Luxurious Hotel. Stylish Hotel. Hotel is outdated.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Breakfast

75/100
15 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

75/100
55 reviews

Rooms are poorly-maintained, but big with comfortable beds. Decently clean rooms with okay bathrooms. Good minibar.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Cleanliness

59/100
10 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Clean place.” “Carpet stained” “Stuffy room”

WiFi

39/100
10 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 1% by solo travelers, with a score of 91

Good to know

  • Hotel is outdated

    “Old building” “Old carpet in room”

  • Internet is expensive

    “Expensive internet” “You have to pay for internet access”

  • Nice building

    “Property excellent” “Modern facilities”

  • Spacious rooms

    “Roomy closets” “Spacious living area”

Review highlights

Location

98/100
29 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

93/100
31 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

73/100
6 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Vibe

72/100
14 reviews

Awesome vibe. Hotel is outdated.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

70/100
23 reviews

Comfortable beds in spacious rooms.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Value

52/100
11 reviews

Fairly good value for money. Internet is expensive.

“Drinks at the mini bar was free” “High price” “Not having free internet”

WiFi

31/100
7 reviews

Poor, over-priced WiFi.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Good to know

  • Train station is close

    “Right beside the Bahnhof” “Close to central train station”

  • Tasty breakfast

    “Extensive buffet breakfast” “Lavish breakfasts”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

  • Bad internet service

    “Expensive internet” “You have to pay for internet access”

Review highlights

Location

98/100
18 reviews

Great location, close to the train station.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

95/100
22 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Vibe

81/100
6 reviews

Awesome vibe.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

76/100
19 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Breakfast

73/100
7 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Value

58/100
9 reviews

Fairly good value for money.

“Complimentary drinks” “Mini bar was free” “Expensive internet”

WiFi

34/100
6 reviews

Bad internet service.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Good to know

  • Great location

    “Excellent places to eat” “Excellent transportation system”

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Great room

    “Amazing shower” “Junior suite which was perfect”

Review highlights

Location

98/100
6 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

92/100
5 reviews

Fantastic service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

75/100
4 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Good to know

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

96/100
6 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

95/100
23 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

75/100
11 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Comfort

72/100
10 reviews

Rather comfortable.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Room

69/100
21 reviews

Rooms and bathrooms are alright.

“No conditioning” “Thin walls” “No headboard”

Amenities

63/100
7 reviews

Ordinary amenities.

“Fantastic surroundings” “Modern facilities” “Positiv: Overall decor”

Good to know

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Service

94/100
10 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

72/100
12 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Amenities

67/100
4 reviews

Ordinary amenities.

“Fantastic surroundings” “Excellent facilities” “Old building”

Good to know

  • Professional service

    “Staff who were very professional” “Friendly and efficient staff”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

  • Dirty room

    “Foul smell” “Carpet stained”

  • Poorly-maintained rooms

    “Aircon does not work” “Thin walls”

Review highlights

Location

96/100
56 reviews

Great location with good parking availability. Great sightseeing and close to the station.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

88/100
125 reviews

Professional and friendly staff at reception, but substandard management.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Bar

88/100
9 reviews

Bar is awesome.

“Complimentary drinks” “FREE BEER in the mini bar” “Cosy bar”

Breakfast

79/100
36 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

57/100
84 reviews

Well-sized, typical rooms with mediocre beds. Outdated, dirty rooms which are poorly-maintained. Bathrooms are large but dirty.

“Superb accommodation” “Aircon does not work” “Thin walls”

Cleanliness

47/100
21 reviews

Bathrooms and rooms are untidy.

“Foul smell” “Carpet stained” “Stuffy room”

WiFi

35/100
6 reviews

Bad internet service.

“Expensive internet” “You have to pay for internet access” “Paid for laptop”

Ranked top 8% by couples, with a score of 92

Good to know

  • Spacious rooms

    “Roomy closets” “Spacious living area”

  • Dirty room

    “Foul smell” “Carpet stained”

  • Dirty

    “Foul smell” “Carpet stained”

  • Tasty breakfast

    “Extensive buffet breakfast” “Lavish breakfasts”

Review highlights

Location

95/100
13 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
29 reviews

Service is professional and friendly.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

75/100
8 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Comfort

72/100
8 reviews

Large, comfortable rooms.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Room

65/100
18 reviews

Rooms and bathrooms are alright. Big rooms, although they're also quite dirty.

“No conditioning” “Thin walls” “No iron in room”

Cleanliness

46/100
7 reviews

Dirty room.

“Foul smell” “Carpet stained” “Stuffy room”

Ranked top 27% by business travelers, with a score of 83

Good to know

  • Friendly atmosphere

    “Very friendly staff and everything” “Understated elegance”

  • Hotel is outdated

    “Old building” “Old carpet in room”

  • Great reception

    “Attentive staff on arrival” “Great welcome”

  • Poorly-maintained rooms

    “Aircon does not work” “Thin walls”

Review highlights

Location

98/100
8 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

95/100
17 reviews

Efficient, friendly service with a nice reception.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Breakfast

78/100
6 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Vibe

77/100
11 reviews

Awesome vibe. Friendly atmosphere. Hotel is outdated.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

63/100
20 reviews

Rooms and bathrooms are alright. Neglected, dirty rooms.

“No conditioning” “Thin walls” “No headboard”

Cleanliness

49/100
5 reviews

Dirty room.

“Foul smell” “Carpet stained” “Stuffy room”

Ranked top 13% by solo travelers, with a score of 87

Good to know

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

  • Professional service

    “Staff who were very professional” “Friendly and efficient staff”

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Great location

    “Excellent places to eat” “Excellent transportation system”

Review highlights

Location

98/100
7 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

90/100
18 reviews

Service is professional and friendly.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Vibe

78/100
5 reviews

Awesome vibe.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

66/100
11 reviews

Room is all right.

“Aircon does not work” “Thin walls” “Old carpet in room”

Good to know

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Service

94/100
6 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

73/100
4 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Good to know

  • Spacious rooms

    “Roomy closets” “Spacious living area”

  • Nice building

    “Property excellent” “Modern facilities”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

98/100
12 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
8 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Comfort

75/100
6 reviews

Large, comfortable rooms.

“Roomy closets” “Soft and spacious beds” “Spacious room Luxury”

Amenities

71/100
6 reviews

Nice building.

“Fantastic surroundings” “Property excellent” “Modern facilities”

Room

70/100
9 reviews

Big, decent rooms.

“Superb accommodation” “No conditioning” “Thin walls”

Value

57/100
5 reviews

Fairly good value for money.

“Drinks at the mini bar was free” “Not having free internet” “Paid for laptop”

Good to know

  • Great amenities

    “Fantastic surroundings” “Property excellent”

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Great location

    “Excellent places to eat” “Excellent transportation system”

Review highlights

Location

98/100
7 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

94/100
5 reviews

Fantastic service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Amenities

69/100
5 reviews

Ordinary amenities.

“Fantastic surroundings” “Property excellent” “Old building”

Room

68/100
4 reviews

Room is all right.

“Aircon does not work” “Thin walls” “No headboard”

Good to know

  • Train station is close

    “Right beside the Bahnhof” “Close to central train station”

  • Good minibar

    “Complimentary mini bar” “Fully stocked fridge”

  • Friendly service

    “Attentive staff on arrival” “Friendly and efficient staff”

Review highlights

Location

97/100
21 reviews

Great location, close to the train station.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

91/100
18 reviews

Friendly service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Bar

86/100
4 reviews

Bar is awesome.

“Complimentary drinks” “FREE BEER in the mini bar” “Cosy bar”

Breakfast

80/100
4 reviews

Tasty breakfast.

“Extensive buffet breakfast” “Lavish breakfasts” “Amazing breakfast buffet”

Room

74/100
25 reviews

Great rooms with decent bathrooms. Good minibar.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Value

61/100
9 reviews

Fairly good value for money.

“Complimentary drinks” “Free Wi-fi” “FREE BEER in the mini bar”

Good to know

  • Fantastic service

    “Superb staff” “Staff was very attentive and extremely friendly”

  • Great location

    “Excellent places to eat” “Excellent transportation system”

  • Great room

    “Amazing shower” “Junior suite which was perfect”

Review highlights

Location

97/100
5 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Service

93/100
5 reviews

Fantastic service.

“Superb staff” “Staff was very attentive and extremely friendly” “Housekeeping was first class”

Room

73/100
3 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Good to know

  • Great room

    “Amazing shower” “Junior suite which was perfect”

  • Great location

    “Excellent places to eat” “Excellent transportation system”

Review highlights

Location

96/100
6 reviews

Great location.

“Excellent places to eat” “Excellent transportation system” “Great hotel location”

Room

72/100
7 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Review highlights

Vibe

75/100
4 reviews

Awesome vibe.

“Luxurious rainfall showerhead” “Modern spa” “Modern facilities”

Room

71/100
5 reviews

Great room.

“Amazing shower” “Junior suite which was perfect” “Tastefully decorated rooms”

Review Semantics by TrustYou

Customer Reviews of Excelsior Hotel Ernst

4.5 out of 5.Based on 895 guest reviews, Very Good

Property Description

Since 1863 the Grand Hotel Excelsior Hotel Ernst combines tradition and innovation in a unique way. Situated in the historical centre, right opposite the famous cathedral, 10 minutes to the Cologne fairground, and 100 m from the main station the hotel supplies best conditions for business and leisure travelers.

Details / Other Expenses

Check In:15:00
Check Out:13:00
Year of Last Renovation:2007
Floors:6
Rooms:142
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:142
Handicap Rooms:0
Suites:38
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:19 View Spaces
Meeting Space:550 sq. feet
Banquet Space:Holds 200 people
Dist. to Food/Bars:On-site
Dist. to Nearest Gym:On-site
Policies / Expenses
Cancellation:
individual 6 pmgroup depending on request and season
Nightly Parking:22
Typical Group Deposit:25%
Total Taxes: 7.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
30 Euro additional charge per pet, per night


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Dinner available
  • Elevator
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Jacuzzi
  • Mini bar
  • Mixed dorms
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Telephone in all rooms
  • Television
  • Terrace

Airport & Shuttle Information

Cologne- Bponn Airport min 25 by car by train15 km from hotel

Airport Shuttle? Sorry, no airport shuttle available.

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Meeting Rooms and Banquet Rooms at Excelsior Hotel Ernst

Below are the meeting, banquet, conference and event spaces at Excelsior Hotel Ernst.

Feel free to use the Excelsior Hotel Ernst meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cologne event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Meters)
Size
(sqm.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Gobelin Saal18 x 8 x 416396/120--80--505418/15200200--
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Gobelin Saal

The Gobelin Saal is the biggest venue at the Excelsior Hotel Ernst. The main characteristics are the two original Gobelin tapestries, the big chandelier and the high ceiling. For events with more than 120 participants the room can be extended due to its direct connections with the Winter Garden, the Blue Salon and the patio.
Room Type:
Ballroom
Total Size:
163 Sq. Meters
Dimensions:
18 x 8 x 4 Meters
Floor Level:
Ground Level
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€1500.00 EUR
Full Day Rental:
€2200.00 EUR
Evening Rental:
€640.00 EUR
24 Hr. Hold Rental:
€4400.00 EUR
Gobelin Saal Meeting Space Thumbnail 1
Gobelin Saal Meeting Space Thumbnail 2
Gobelin Saal Meeting Space Thumbnail 3
Photo of Gobelin Saal
Gobelin19 x 9 x 516696/12080905050566/82002001
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Gobelin

The Gobelin Salon can be connected to a foyer with the capacity of 100 people (reception).
Room Type:
Ballroom
Total Size:
166 Sq. Meters
Dimensions:
19 x 9 x 5 Meters
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€1500.00 EUR
Full Day Rental:
€2200.00 EUR
Evening Rental:
€640.00 EUR
24 Hr. Hold Rental:
€4400.00 EUR
Gobelin Meeting Space Thumbnail 1
Gobelin Meeting Space Thumbnail 2
Photo of Gobelin
Blauer Salon18 x 5 x 59340/6040463232465/51001001
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Blauer Salon

The Blauer Salon is connected to a luminous foyer which can hold 40 an additional people for a reception.
Room Type:
Ballroom
Total Size:
93 Sq. Meters
Dimensions:
18 x 5 x 5 Meters
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€930.00 EUR
Full Day Rental:
€1300.00 EUR
Evening Rental:
€460.00 EUR
24 Hr. Hold Rental:
€2600.00 EUR
Blauer Salon Meeting Space Thumbnail 1
Blauer Salon Meeting Space Thumbnail 2
Blauer Salon Meeting Space Thumbnail 3
Photo of Blauer Salon
Wintergarten11 x 8 x 59972/90------30--6/--1001504
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Wintergarten

The Winter Garden with its decorated glass roof is more than a popular meeting point at the heart of the Excelsior Hotel Ernst. You can book Winter Garden and Van Dyck Salon for private and business purposes. By opening three big double doors, the Gobelin Saal can be easily connected with the Winter Garden and the Van Dyck Salon.
Room Type:
Ballroom
Total Size:
99 Sq. Meters
Dimensions:
11 x 8 x 5 Meters
Floor Level:
Ground Level
Power Outlets:
13
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
€930.00 EUR
Full Day Rental:
€1300.00 EUR
Evening Rental:
€640.00 EUR
24 Hr. Hold Rental:
€2600.00 EUR
Photo of Wintergarten
Blauer Salon17 x 5 x 59248/50--49--44358/--110100--
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Blauer Salon

The main characteristics of the Blue Salon are its classical atmosphere, big chandeliers and a high ceiling. Due to the connection with the Pavilion which is frequently flooded with light the Blue Salon offers many possibilities.
Room Type:
Ballroom
Total Size:
92 Sq. Meters
Dimensions:
17 x 5 x 5 Meters
Floor Level:
Ground Level
Power Outlets:
8
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
Yes
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
€930.00 EUR
Full Day Rental:
€1300.00 EUR
Evening Rental:
€460.00 EUR
24 Hr. Hold Rental:
€2600.00 EUR
Blauer Salon Meeting Space Thumbnail 1
Blauer Salon Meeting Space Thumbnail 2
Blauer Salon Meeting Space Thumbnail 3
Photo of Blauer Salon
Wintergarden/ Van Dyck11 x 9 x 510164/8080503030305/51001001
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Wintergarden/ Van Dyck

The luminous Wintergarden can be connected directly to a ball room, Gobelin.
Room Type:
Ballroom
Total Size:
101 Sq. Meters
Dimensions:
11 x 9 x 5 Meters
Floor Level:
Ground Level
Power Outlets:
4
Columns:
2
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€930.00 EUR
Full Day Rental:
€1300.00 EUR
Evening Rental:
€640.00 EUR
24 Hr. Hold Rental:
€2600.00 EUR
Photo of Wintergarden/ Van Dyck
Salon Gereon8 x 5 x 34632/30--28--2020--/--5040--
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Salon Gereon

On the first floor of the Excelsior Hotel Ernst you will find Salon 101 and 102 which offer a unique view of Cologne's Cathedral. The two rooms can be easily combined due to the connecting double door.
Room Type:
General Meeting Room
Total Size:
46 Sq. Meters
Dimensions:
8 x 5 x 3 Meters
Floor Level:
1
Power Outlets:
6
Columns:
0
Windows:
3
Natural Light?:
Yes
Obstructions?
Yes
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • Podium
  • LAN Internet
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Half Day Rental:
€390.00 EUR
Full Day Rental:
€590.00 EUR
Evening Rental:
€250.00 EUR
24 Hr. Hold Rental:
€1200.00 EUR
Salon Gereon Meeting Space Thumbnail 1
Salon Gereon Meeting Space Thumbnail 2
Salon Gereon Meeting Space Thumbnail 3
Photo of Salon Gereon
Salon Pantaleon11 x 6 x 35018/30--202020202/235401
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Salon Pantaleon

The Executive can be used in combination to a foyer.
Room Type:
General Meeting Room
Total Size:
50 Sq. Meters
Dimensions:
11 x 6 x 3 Meters
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€390.00 EUR
Full Day Rental:
€590.00 EUR
Evening Rental:
€250.00 EUR
24 Hr. Hold Rental:
€1200.00 EUR
Photo of Salon Pantaleon
Domzimmer5 x 5 x 3244/8--------81/1--101
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Domzimmer

The Salon 101 can be connected to the Salon 102 which has banquet space for another 20 people.
Room Type:
General Meeting Room
Total Size:
24 Sq. Meters
Dimensions:
5 x 5 x 3 Meters
Floor Level:
1
Power Outlets:
2
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
€290.00 EUR
Full Day Rental:
€370.00 EUR
Evening Rental:
€210.00 EUR
24 Hr. Hold Rental:
€740.00 EUR
Photo of Domzimmer

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