Previous Next
Check availability
Very Good
4.0/5
Based on 471 guest reviews
- We have an outdoor pool ready for use
- Fitness center on property
- Hotel has 507 rooms
- Hotel has 10 floors
- Hotel has 82 suites
- Check in time: 4:00 PM
- Hotel has an eco-friendly policy
- Groups & Meetings rating of 10.0/10
Standard prices by room type for the next 60 days
Room types
Local attractions
Championship Golf within minutes of the Resort, Mountain Trail Hiking, Biking, Horseback Riding, Rejuvenational Spa, Winery Tours and Tastings, Hot Air Balloon Excursions, Outlet and Boutique Style Shopping, San Diego Zoo Safari Park nearby.
Map Location of Pala Casino Spa And Resort
Verified reviews of Pala Casino Spa & Resort
Below are the verified reviews from guests that we have booked in recently: "Pala"
Overall score4.0/ 5
Good Experience
George R. (Individual traveller, booked 1 room), from 
21-Jun-2021 Verified review, stayed from Sun Jun 20 to Mon Jun 21 2021 at a $193.99 average nightly rate. 
"Awesome place to stay!"
Overall score5.0/ 5
We had a wonderful stay at the Pala Casino and can wait to go back.
Jamie M. (Individual traveller, booked 1 room), from
24-May-2021 Verified review, stayed from Thu May 20 to Sat May 22 2021 at a $162.99 average nightly rate. "Pala Experience"
Overall score4.0/ 5
I loved the rooms and how spacious it is. I think the only thing that bothers me is the check in upon entering the elevators. I get the identification is necessary but it's a hassle. It would be good to do a QR code and upon check in the front to do a picture image and assign the codes for each adult so when the front scans the code it will display the picture and speeds up the process and tells them the room number that are in. Another thing is to update your key card and have it available as an app so we can use our keys to check in.
Cielo C. (Individual traveller, booked 1 room), from
07-Apr-2021 Verified review, stayed from Sun Apr 04 to Wed Apr 07 2021 at a $96.99 average nightly rate. "Will not be back."
Overall score1.0/ 5
Wasn't completely transparent about all adults needing ID to even get up the elevator. Constant badgering of my husband and children trying to get into the elevator after multiple times talking to managers regarding my husbands ID, we provided photo of his ID and our room was updated with him added yet continued to harass him each time he went up. Our entire family was staying at this hotel for my sisters wedding and had there been another hotel to stay at, I would've left.
Bobbi A. (Individual traveller, booked 1 room), from
22-Mar-2021 Verified review, stayed from Fri Mar 19 to Sun Mar 21 2021 at a $155.04 average nightly rate. "None smoking room."
Overall score3.0/ 5
None smoking room had a super strong smoke smell. Also all of the sprinklers and smoke alarm were covered when I went into the room, I can't believe they didn't notice that when they cleaned the room before my stay. Nor how did they not notice the smell. I have never smelled smoke worst then this room and it was even their suite. They had security guard checking ID before you can go up to the room. I thought that was a little over the top because this hotel is in a remote area. told the lady at the front desk about the room and she acted like it was no real big deal. I didn't want anything but I wanted them to fix it before the next poor person had to deal with it but she didn't take notes or call anyone to tell them when I was checking out. Rate this hotel sadly as average for a casino hotel outside of vegas.
Shawn N. (Individual traveller, booked 1 room), from
30-Jan-2021 Verified review, stayed from Wed Jan 27 to Thu Jan 28 2021 at a $129.94 average nightly rate. "Had a good time."
Overall score4.0/ 5
We were able to reserve a room, which is half the battle.
Martin J. (Individual traveller, booked 1 room), from
30-Aug-2020 Verified review, stayed from Thu Aug 27 to Fri Aug 28 2020 at a $166.60 average nightly rate. "Difficult check in experience."
Overall score3.0/ 5
Hotel room was clean and dinner experience was fun. Check In was disorganized and lengthy due to misunderstanding with hotel and Travel Planner pre booking. Hotel staff were accommodating, ONLY after we pursued the issue that we needed a room. That was disappointing!!
Diane W. (Group coordinator, booked 2 room(s)), from
13-Oct-2019 Verified review, stayed from Fri Oct 11 to Sat Oct 12 2019 at a $158.40 average nightly rate. "Wedding Stay"
Overall score4.0/ 5
Great Room. All of the people I came into contact with that worked at the Pala were great and so friendly. Food was good also.
Jerry K. (Individual traveller, booked 1 room), from
26-Sep-2019 Verified review, stayed from Thu Sep 19 to Sat Sep 21 2019 at a $167.20 average nightly rate. "Nice Accommodations"
Overall score4.0/ 5
The first room we were put in was supposed to be a non smoking room, but there was smoke and a smell like it was covered up. We called the front desk and were moved to another room that was fine. The rooms are updated and clean. The only thing is that they increase the rates dramatically when there is a concert and they do not have Happy Hour when there are concerts/performances..
Myrtle Y. (Individual traveller, booked 1 room), from
04-Sep-2019 Verified review, stayed from Sat Aug 24 to Sun Aug 25 2019 at a $315.89 average nightly rate. "Comfortable Bedrooms"
Overall score4.0/ 5
Room was large and bathroom was huge!
Sandra A. (Individual traveller, booked 1 room), from
15-Jul-2019 Verified review, stayed from Thu Jul 11 to Sun Jul 14 2019 at a $232.53 average nightly rate. "Beautiful Property"
Overall score5.0/ 5
We were lucky to have received a newly renovated room on the 10th floor overlooking the mountains thanks to the women at the check in desk.Great room with wonderful views. Many restaurants to choose from and pool service was excellent. We will definitely be back.
Mindi A. (Individual traveller, booked 1 room), from
20-Jun-2019 Verified review, stayed from Fri Jun 14 to Mon Jun 17 2019 at a $199.57 average nightly rate. "Good Experience"
Overall score5.0/ 5
Class A costumer service, privided everything I needed. They made sure that they do everything they can to make my stay comfortable and memorable.
Kathlyn A. (Individual traveller, booked 1 room), from
05-Feb-2019 Verified review, stayed from Fri Feb 01 to Sun Feb 03 2019 at a $151.20 average nightly rate. Property description
Pala Casino Spa and Resort is set against the tranquil backdrop of the Palomar Mountains and delivers the perfect getaway location for all of your needs. Our resort has many amenities that would appeal to corporate and social groups and we can cater to meetings, seminars, conventions, trainings, team building events, retreats, holiday banquets and social functions any time of year.Pala Casino Spa & Resort is proud to offer no resort fees and no food & beverage tax on catered events. It is also our pleasure to offer free parking and free valet services to every guest. Start saving on your meetings and events while indulging in Four-Diamond service today!
Green sustainability
Planet Pala ? ?Thinking Globally, but Acting Locally?Engendered by the Pala Band of Mission Indians tradition and culture of preserving the environment, in July 2008 Pala Casino Spa & Resort initiated Planet Pala, a green program committed to environmental preservation, the efficient use of energy and resources and the improvement of life in the community. An initiative that started as an internal effort to recycle and save now touches humankind on an international stage.Recognizing the world?s significant environmental challenges, Planet Pala involves hotel and casino guests, team members, management and vendors as environmental stewards in the implementation of sustainable, earth-friendly operational programs, including the conservation of water and energy, the use of eco-friendly products, recycling and community outreach. The entire program is funded by revenue generated from the sale of recycled materials.Also in 2008, the Pala Band of Mission Indians opened the Pala Transfer Station and Recycling Center on the reservation. In addition to handling all recycling for the hotel/casino, the Transfer Station serves the public. Since the opening of the Transfer Station and the initiation of the Planet Pala program, an average of 309 tons of waste per year is recycled and diverted from land fills.By expanding existing green processes and implementing easier, low-cost opportunities, Planet Pala was able to initiate a green culture throughout the entire hotel/casino very quickly.
Details / Other expenses
| Check-in: | 4:00 PM |
| Check-out: | 11:00 AM |
| Year of last renovation: | 2011 |
| Floors: | 10 |
| Rooms: | 507 |
| Corridors: | All rooms have interior hallways |
| Non-smoking rooms: | 392 |
| Rooms with disabled access: | 24 |
| Suites: | 82 |
| Room windows: | Windows don't open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 1 |
| Meeting space: | 40000 sq. feet |
| Event space: | Holds 1614 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 6AM - 1AM |
| Pool Info: Sunday thru Thursday 8am ? 11pm and Friday/Saturday 8am ? 1:30am; Whirlpools are 21 years of age or older only. After 7pm daily, the pool/whirlpool/bar area is limited to 21 years of age or older only. Hours are subject to change based on seasonality. | |
Policies / Expenses
| Cancellation: 72 Hours Individual/Group Policies Vary | |
| Nightly parking: | 0.00 |
| Typical group deposit: | Varies |
| Total taxes: | 8.00% |
| Total misc. fees: | £0.00 GBP (mandatory resort fees/taxes) |
| State Tax: | 0.00% |
| Occupancy Tax: | 0.00% |
| City Tax: | 0.00% |
| Country Tax: | 0.00% |
| VAT: Value Added Tax: | 0.00 VAT % Inclusive |
| GST: General Sales Tax: | 0.00 GST % |
| PST: Provincial Sales Tax: | 0.00 PST % |
| Food and Beverage Tax: | 0.00% (0% for Catered F&B) |
| Audio Visual Tax: | 0.00% |
| Other Tax: | 0.00% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 6.00 Per Stay (Round Trip) |
| Gym Fee: | 0.00 Per Day |
| Additional Person Fee: | 15.00 Per Person (Above Double Occupancy) |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 18.00% |
| Audio Visual Service Charge: | 18.00% |
| Banquet Bartender Fees: | 150.00 Per Function (If $250 in sales not met) |
| Chef Attendant Fees: | 150.00 Per Function (Per Carver) |
| Avg. Continental Breakfast Cost: | 15.00 Per Person |
| Avg. Plated Breakfast Cost: | 18.00 Per Person |
| Avg. Buffet Breakfast Cost: | 22.00 Per Person |
| Avg. Plated Lunch Cost: | 22.50 Per Person |
| Avg. Buffet Lunch Cost: | 26.00 Per Person |
| Avg. Boxed Lunch Cost: | 17.00 Per Person |
| Avg. Plated Dinner Cost: | 42.00 Per Person |
| Avg. Buffet Dinner Cost: | 43.00 Per Person |
| Morning Break Cost: | 14.00 Per Person (Specialty Break) |
| Afternoon Break Cost: | 14.00 Per Person (Specialty Break) |
| Banquet Urn of Coffee: | 39.00 Per Person |
| Banquet Soft Drinks: | 1.75 Per Person |
| Banquet Bottled Water: | 1.75 Per Person |
| Banquet Hosted Bar: | 5.00 Per Person/Per Hour (Avg. Price) |
| Banquet Reception w Hors d'oeuvres: | 22.00 Per Person/Per Hour (Depends on items) |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Bus parking
- Charge for early check out
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Currency exchange
- Dinner available
- DVD Player
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Games room
- Garage
- Hairdryer available
- Hair dresser
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Jogging path
- Licensed bar
- Mini bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Private garden grounds
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- 24 hours room service
- Safe in rooms
- Sauna
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- Terrace
- Travellers cheques accepted
- Valet Parking
- Voicemail
- Wedding Chapel
Airport & shuttle information
Located one hour from San Diego, John Wayne and Ontario International Airports. Transporatation prices vary depending on vehicle needs. Transporation vendor lists available on request.
Is there an airport shuttle? Sorry but no airport shuttle is available.Pet friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry but pets are not allowed.You may also be interested in...
FAQs about Pala Casino Spa & Resort
What time is check in?
Check in time is 4:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Pala Casino Spa & Resort have?
There are 507 sleeping rooms in the hotel.
Is there any meeting space at Pala Casino Spa & Resort?
Yes, they have 1 meeting room that can support various table layouts.
Can I get a AAA rate at Pala Casino Spa & Resort?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Pala Casino Spa & Resort?
Sorry, this hotel does not offer senior hotel discounts at this time.
Is there a gym at Pala Casino Spa & Resort?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Pala Casino Spa & Resort?
Yes, there is a pool on-site at the property. Sunday thru Thursday 8am ? 11pm and Friday/Saturday 8am ? 1:30am; Whirlpools are 21 years of age or older only. After 7pm daily, the pool/whirlpool/bar area is limited to 21 years of age or older only. Hours are subject to change based on seasonality..
Testimonials:
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated. I would and will certainly use the site again, and I would certainly recommend it to others." S.J. - Detroit, MI
Find out more Check rates
Find out more Check rates