Extended Stay America Houston - Westchase - Richmond

3200 West Sam Houston Pkwy. South, Houston, TX 77042 United States (USA) near Exit 756 on I-10 (~3.9mi)
View Map Reservations: 1-800-760-7718
2.5 Star Property
29.728601-95.55806
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Average
3.5/5

Based on 33 guest reviews

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  • Free comp. breakfast
  • Access to gym on-site
  • 101 sleeping rooms in hotel
  • 3 floors in property
  • Check in: 3:00 pm
  • Check out: 11:00 am
  • Group score of 5.9/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Westchase District

Verified Reviews of Extended Stay America Houston Westchase Richmond

Below are the verified reviews from guests that we have booked recently:
"Did not stay, unsafe property drugs and prostitution!"
Overall Score1.0/ 5
Front door entrance and exit only locked Had to use Card key at all times. Hallway long to room entrance, very dark entered room was also dark very poor lighting. Add arrival customer kicking door in lobby! On the parking lot prostitutes drinking alcohol and throwing bottles on pavement! Men and women all asking for money! I wouldn't stay there even if it was free! We left as soon as we verified we would have our refund back in our bank account. A very dangerous place to stay as well as a fire hazard! NOT SAFE!
(Individual traveler, booked 1 room), from US flag
26-Jun-2020 Verified Review, stayed from Tue Jun 23 to Wed Jun 24 2020 at a $54.06 average nightly rate.
"Bad customer service."
Overall Score2.0/ 5
I had a bad experience since my flight was delayed I had emailed the hotel that I would arrive early in the morning and they never answered and then when I arrived at the hotel I had to wait another 15 min and then in the morning the woke me up around 1030 and they were saying that I needed to pay because. I had only booked for one night and kept repeating that she Was right That I didn't. Reserve for two nights and she called the reservation and. Then she saw that. I had the reservation for two nights and there wasn't room service. I really didn't. Like the experience.
(Individual traveler, booked 1 room), from US flag
25-Nov-2018 Verified Review, stayed from Wed Nov 21 to Fri Nov 23 2018 at a $48.60 average nightly rate.
"Bad hotel with no management nor corporate relation"
Overall Score1.0/ 5
I booked the hotel. The room had no air conditioning, the refrigerator doors could not be opened, the elevator did not work, the entry light switch had no electrical plate (you can get electrocuted) and customer service desk had only one worker who refused to let me talk to his manager. He refused talking to me. Leave if you wished per customer service at the desk. So I left and went to Quality Inn & Suites which was 100% better. Called Hotel corporate office and got passed on and a promise that some one in the relation office would call the next day. She expected the customer to move to the next Extended Stay America and pay for it again the second time. It was horrible. I had to call my business partners and told them to cancel their reservation and head to Quality Inn & Suites next door. A/C was not repaired until the next day along with the elevator. I had to open my entry door to let the cool air come in the room since it was over 80 degrees. Never had a time consuming delay due to the hotel. Will report to BBB.
(Individual traveler, booked 1 room), from US flag
03-Jun-2014 Verified Review, stayed from Mon Jun 02 to Wed Jun 04 2014 at a $99.99 average nightly rate.
3.5 out of 5. Based on 33 guest reviews

Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Houston - Westchase is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Houston Medical Center, Reliant Stadium and Conference Center, Museum District, Houston Zoo, George R. Brown Convention Center, or any of the other attractions in the Houston area.

Details / Other Expenses

Check In: 3:00 pm
Check Out: 11:00 am
Year of Last Renovation: 2008
Floors: 3
Rooms: 101
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 65
Handicap Rooms: 6
Suites: 0
Room Windows: Windows Do Open
Meeting Rooms: 0
Policies / Expenses
Cancellation:
6:00 PM the day of arrival
Nightly Parking: 0
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchenette in room
  • Laundry facilities
  • Non-smoking rooms
  • Pets allowed
  • Radio in room
  • Refrigerator
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • VCR or VCP
  • Voicemail
  • Laundry valet service
  • Private bathroom in room
  • Spa
  • Internet - ethernet
  • Fitness and health center
  • Facilities for the disabled
  • Games room
  • Tennis court
  • Complimentary breakfast
  • Jogging path
  • Golf course on hotel grounds
  • Sauna
  • 24 hours opened

Airport & Shuttle Information

IAH is about a $75 cab ride and Hobby is about a $50 cab ride to the hotel

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Pet friendly hotel. $25 pet fee per night - not to exceed $150.00 per stay

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

Previously known as:
Extended Stay America Houston Westchase, Extended Stay America Houston Westchase Richmond

FAQs about Extended Stay America Houston Westchase Richmond

What time is check in?

Check in time is 3:00 pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 am based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Extended Stay America Houston Westchase Richmond have?

There are 101 sleeping rooms in the hotel.

Is there a gym at Extended Stay America Houston Westchase Richmond?

Yes, there is a gym/fitness area available on-site at the property.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Most guests were unsatisfied with the kitchenette.

Testimonials:

Testimonials icon
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV

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