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Very Good
4.0/ 5
Based on 1288 guest reviews
- We have an indoor pool ready for use
- Avg. Group Discount of 15.9%!
- Fitness / Gym is on-site
- 240 rooms in property
- Hotel has 11 floors
- Check-out: 11:00am
- Group score of 10.0/10
- 10 conference rooms in property
Room Types
Check Rates1 King Bed Comp WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator Microwave
Non-Smoking
Check Rates1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def Flat Screen TV Refrigerator M
Non-Smoking
Check Rates1 King Hearing Accessible Room Tub Visual Firealarm Door Phone Alert Comp WiFi Bed with Adjustable F
Non-Smoking
Check Rates1 King Hearing Accessible Room Tub Visual Firealarm Door Phone Alert Complimentary WiFi Bed with Adj
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Comp WiFi Bed with Adjustable Firmness Dial Hi Def Flat Scre
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Complimentary WiFi Bed with Adjustable Firmness Dial Hi Def
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower Comp WiFi Bed with Adjustable Firmness Dial Hi Def Fl
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates2 Queen 1 Bedroom Suite Hearing Accessible Tub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates2 Queen 1 Bedroom Suite Hearing Accessible Tub Visual Firealarm Door Phone Alert Living Area Comp Wi
Non-Smoking
Check Rates2 Queen 1 Bedroom Suite Hearing Accessible Tub Visual Firealarm Door Phone Alert Living Area Complim
Non-Smoking
Check Rates2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Comp WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Free WiFi HDTV with Hidef Channels Refrigerator Mi
Non-Smoking
Check Rates2 Queen Beds Comp WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemaker
Non-Smoking
Check Rates2 Queen Beds Complimentary WiFi HDTV with Hidef Channels Refrigerator Microwave Mp3 Clock Coffeemake
Non-Smoking
Check Rates2 Queen Corner Hearing Accessible Room Visual Firealarm Door Phone Alert Comp WiFi HDTV with Hidef C
Non-Smoking
Check Rates2 Queen Corner Hearing Accessible Room Visual Firealarm Door Phone Alert Complimentary WiFi HDTV wit
Non-Smoking
Check Rates2 Queen Hearing Accessible Room Tub Visual Firealarm Door Phone Alert Comp WiFi HDTV with Hidef Chan
Non-Smoking
Check Rates2 Queen Hearing Accessible Room Tub Visual Firealarm Door Phone Alert Complimentary WiFi HDTV with H
Non-Smoking
Check Rates2 Queen Mobility Accessible with Bathtub Complimentary WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Queen Mobility Accessible with Bathtub Complimentary WiFi HDTV with Hidef Channels Refrigerator Mi
Non-Smoking
Check Rates2 Queen Mobility Accessible with Rollin Shower Comp WiFi HDTV with Hidef Channels Refrigerator Micro
Non-Smoking
Check Rates2 Queen Mobility Accessible with Rollin Shower Complimentary WiFi HDTV with Hidef Channels
Non-Smoking
Check Rates2 Queen Mobility Accessible with Rollin Shower Complimentary WiFi HDTV with Hidef Channels Refrigera
Non-Smoking
Check Rates2x Points Package 1 King Bed Complimentary WiFi Bed with Adjustable Firmness Dial
Non-Smoking
Check Rates2x Points Package 1 King Hearing Accessible Room Tub Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates2x Points Package 1 King Mobility Accessible with Bathtub Complimentary WiFi Bed with Adjustable Fir
Non-Smoking
Check Rates2x Points Package 1 King Mobility Accessible with Roll in Shower Complimentary WiFi Bed with Adjusta
Non-Smoking
Check Rates2x Points Package 2 Queen Beds 1 Bedroom Suite Sofa Bed Living Area Comp WiFi HDTV with Hidef Channe
Non-Smoking
Check Rates2x Points Package 2 Queen Corner Hearing Accessible Room Visual Firealarm Door Phone Alert
Non-Smoking
Check Rates2x Points Package 2 Queen Mobility Accessible with Bathtub Complimentary WiFi HDTV with Hidef Channe
Non-Smoking
Check Rates2x Points Package 2 Queen Mobility Accessible with Rollin Shower Complimentary WiFi HDTV with Hidef
Non-Smoking
Local Attractions
Progressive Field, Rock and Roll Hall of Fame, CSU Wolstein Center, Quicken Loans Arena, Time Warner Cable Amphitheater, Playhouse Square Theaters, Great Lakes Science Center, Cleveland Zoo and Rain Foest, House of Blues, Plain Dealer Pavilion, Pickwick and Fr
Map / Landmarks Near Hilton Garden Inn Cleveland Downtown
Verified Reviews of Hilton Garden Inn Cleveland Downtown
Below are the verified reviews from guests that we have booked recently:"Great Crew, Showing Wear, Asked Group Members to Double Tip"
Overall Score3.0/ 5
The front desk staff at this hotel is amazing. They are the best and could hold their own at a Ritz Carlton. They are awesome. Hotel is showing signs of wear and tear. Not impacting guest experience yet, but will be soon if not attended to. Group was contracted for breakfast with tax and gratuity included (per contract). But the breakfast coupons given to the group members in THREE PLACES stated the gratuity was not included. 2/3 of the group tipped the first morning before we caught the problem. This makes ME as a tour director and owner look bad. It makes an otherwise good hotel look terrible. Someone gave us the wrong coupons, or didn't bother to black out the necessary areas. No excuse for it. I have found out who tipped what this morning, I have personally refunded them and will be asking the hotel for an adjustment on the bill. It's only $22.00 and change, but it's the principle of the matter.
Mark H. (Meeting planner, booked 25 rooms), from 
22-May-2016 Verified Review, stayed from Sat May 21 to Mon May 23 2016 at a $129.00 group rate (18% discount). 
Response from Management on 24-May-2016:
Thank you for taking the time to provide us with your feedback as it is valuable in making us the best hotel we can be. We are in fact undergoing a complete renovation later this year and into early 2017. We look forward to being the most updated hotel in downtown Cleveland. We apologize for the breakfast coupons and the incorrect verbiage placed on them and we thank you for bringing this to our attention. Per your earlier conversation with the General Manager, be certain you will receive the refund back to you for this oversight.
"Tour Group Visit"
Overall Score5.0/ 5
All personnel at this hotel were amazingly helpful in accommodating our group of 15 guests. Sales staff were readily available and beyond helpful in attending to our revised requests. On-site staff were attentive, courteous and assisted above and beyond. This hotel is top notch and will be utilized by our company again for certain!
Amy G. (Meeting planner, booked 25 rooms), from
09-Feb-2015 Verified Review, stayed from Sun Feb 08 to Mon Feb 09 2015 at a $109.00 group rate. "Excellent Accommodations"
Overall Score5.0/ 5
I found making the arrangements for our stay was very easy. The staff personnel were very well organized and helpful. Upon arrival, all rooms were ready prior to the ordinary check-in time, but convenient to our arrival and agenda. Our stay there was served by courteous and efficient staff.
Catherine P. (Group coordinator, booked 7 rooms), from
18-Jun-2014 Verified Review, stayed from Sat Jun 14 to Mon Jun 16 2014 at a $98.00 group rate (10% discount). Customer Reviews of Hilton Garden Inn Cleveland Downtown
Property Description
Conveniently located downtown Cleveland, across the street from Progressive Field, Quicken Loans Arena, and CSU Wolstein Center. Comp high-speed wired and wireless Internet in all rooms and meeting rooms, comp business center, On-Site Garden Grill Restaurant serving breakfast and Dinner daily, 24 hour pantry, free local calls, 12,000 sq ft of flexible meeting and banquet space with natural lighting.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 11:00am |
| Year of Last Renovation: | 2002 |
| Floors: | 11 |
| Rooms: | 240 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 220 |
| Handicap Rooms: | 6 |
| Suites: | 8 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 10 View Spaces |
| Meeting Space: | 20000 sq. feet |
| Banquet Space: | Holds 480 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 5PM-12AM |
| Pool Info: Indoor Heated Pool and whirl poolDaily 5am-10p | |
Policies / Expenses
| Cancellation: 4pm day of arrival | |
| Nightly Parking: | $16 |
| Typical Group Deposit: | 1000 |
| Total Taxes: | 16.50% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00% |
| Occupancy Tax: | 5.50% |
| City Tax: | 3.00% |
| Food and Beverage Tax: | 8.00% |
| Audio Visual Tax: | 8.00% |
| Parking Fee: | 16.00 Per Night (negotiable) |
| Additional Person Fee: | 10.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Food and Beverage Service Charge: | 22.00% |
| Audio Visual Service Charge: | 22.00% |
Amenities / Features
Pet Friendly? Sorry, pets are not allowed.
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Clothes drying
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Hairdryer available
- Handicap accessible
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Internet is Complimentary
- Ironing facilities
- Jacuzzi
- Laundry facilities
- Licensed bar
- Movies in room
- Microwave in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Private car parking
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Self controlled heating/cooling system
- Shop
- Shower
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- TV - Free Cable
- TV - Free HBO
- TV room
- Video Games in Room
- Voicemail
Airport & Shuttle Information
Cleveland Hopkins Airport, 12 milesBurke Lake Front Airport, 2 miles
Local Shuttle Info: Complimentary within designated area from; certain hour and time restrictions may apple
Airport Shuttle? Sorry, no airport shuttle available.About Hilton Garden Inn
- Spacious meeting rooms with onsite catering services and audiovisual equipment available
- 24 Hour Business Center and Free Wi-Fi
- Plus Hypoallergenic Pillows
- Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
- Onsite Dining with Lunch and Dinner offered in most locations
- Full Cooked-to-Order Breakfast
The Hilton Garden Inn highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hilton Garden Inn Cleveland Downtown
This graph illustrates seasonality of sleeping room rates for both group quotes and the most competitive individual rates we could find at the time the group offer was entered. The lowest group deal shown is 37.2% in August 2015 and the highest average individual rate is $210 in the month of July 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Garden Inn Cleveland Downtown in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hilton Garden Inn Cleveland Downtown
Below are the meeting, banquet, conference and event spaces at Hilton Garden Inn Cleveland Downtown.
Feel free to use the Hilton Garden Inn Cleveland Downtown meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cleveland event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Edison I Ballroom | 45 x 51 x 14 | 2295 | 150/150 | 120 | 120 | 55 | 66 | 55 | 14/11 | 240 | 230 | -- |
Close This Edison I BallroomRoom Type: Ballroom Total Size: 2295 Sq. Mi Dimensions: 45 x 51 x 14 Ft. Floor Level: Ground Level Power Outlets: 8 Windows: 6 Natural Light?: Yes Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
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| Edison II Ballroom | 38 x 53 x 12 | 2068 | 120/120 | 80 | 75 | 50 | 59 | -- | 13/10 | 160 | 207 | -- |
Close This Edison II BallroomRoom Type: Ballroom Total Size: 2068 Sq. Mi Dimensions: 38 x 53 x 12 Ft. Floor Level: Ground Level Power Outlets: 8 Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
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