ROGER SMITH HOTEL

501 Lexington Ave., New York, NY 10017 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in New York County
40.75477-73.97364
Check availability
Very Good
4.0/ 5

Based on 1274 guest reviews

Show Guest Reviews
  • 130 sleeping rooms in hotel
  • 16 floors in property
  • 28 suites in property
  • Check in: 3 PM
  • Check out: 12 noon
  • Hotel has a green policy
  • Group score of 6.7/10
  • 4 meeting rooms in property

Check Current Prices






Include Discounts:

Room Types

Check RatesDeluxe Suite
Non-Smoking
Check RatesJunior Suite 1 Queen Bed
Non-Smoking
Check RatesJunior Suite 2 Double Beds
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M 1 Bedroom Suite King Bed WiFi 273sqft Kitchenette Li
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M Junior Suite 2 Double Beds WiFi HDTV 289sqft Desk Mi
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M Junior Suite Queen WiFi HDTV 289sqft Desk Microwave
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M King Room WiFi HDTV 204sqft Desk Mini Fridge Coffee
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M Prem 2 Bedroom Suite WiFi 340 Sqft Living Room Kitch
Non-Smoking
Check RatesRoger Smith Hotel Special Rates Including 500 M Queen Room WiFi HDTV 204sqft Desk Mini Fridge Coffee
Non-Smoking
Check RatesStandard Room 1 Queen Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesWorld Rainbow Hotels Bar 15% Commission Junior Suite Queen WiFi HDTV 289sqft Desk Microwave Fridge C
Non-Smoking
Check RatesWorld Rainbow Hotels Bar 15% Commission King Room WiFi HDTV 204sqft Desk Mini Fridge Coffee Mkr Iron
Non-Smoking

Local Attractions

Grand Central Station, United Nations, Rockefeller Center

Verified Reviews of Roger Smith Hotel

Below are the verified reviews from guests that we have booked recently:
"Enjoyable. Felt Like Home. "
Overall Score5.0/ 5
Really enjoyed my stay. The room was comfortable. Pleasantly surprised when we got to the hotel and we found an invitation to attend a Bach's D minor Concerto, a recital/lecture by pianist Javor Bracic, and a string quartet, here at the hotel. Complimentary wine was served. It made for a lovely evening. Will be sure to come back to this hotel the next time I come to NY!
(Individual traveler, booked 1 room), from US flag
13-Mar-2015 Verified Review

Summary of Verified Reviews

Good to know

  • Great desserts & fruits

    “Yogurt : Yummy” “Free yogurt and granola”

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Poorly-maintained rooms

    “Suite did not work” “Fridge leaked”

  • Clean rooms

    “Bedroom was spotless and very large” “Clean bedding”

Review highlights

Location

96/100
513 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Great accessibility by car with affordable parking.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
170 reviews

Menu is excellent with tasty food. Affordable restaurant with delicious desserts, fruits and side dishes.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

89/100
475 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

WiFi

89/100
50 reviews

Fast and cheap WiFi.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Value

88/100
214 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

78/100
153 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

67/100
374 reviews

Decently comfortable, spacious rooms with great beds. Small bathrooms, noisy rooms, and terrible A/C.

“Bedroom was spotless and very large” “A lot of street noise” “No ventilation”

Room

65/100
620 reviews

Acceptable rooms; big, clean, and with great beds. Cramped but relatively clean bathrooms. Old rooms with substandard TV's, furniture and air conditioning. Run down rooms with no views. Kitchenettes and minibars are as expected.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

50/100
152 reviews

Pleasant hotel grounds and decent amenities. Great terrace but old facilities with a poor entrance area. Unspectacular architecture.

“Building is within walking distance” “Clean environment” “Lobby was small”

Vibe

44/100
272 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Hotel is relatively luxurious. Fine for a budget trip. Good for business people. Good choice for a city trip.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Wellness

33/100
6 reviews

Bad fitness area.

“No gym”

Ranked top 44% by families, with a score of 79

Good to know

  • Great shopping

    “Close to shopping” “Wine shop across the street”

  • Bad view

    “No real view”

  • Free internet

    “Free wi-fi in the room” “Free room wi-fi”

  • Unpleasant entrance area

    “Very small lobby” “Elevators are small”

Review highlights

Location

97/100
114 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

94/100
102 reviews

Service is professional and friendly.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Food

93/100
30 reviews

Restaurant is well priced with good food and great desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

WiFi

88/100
12 reviews

Fast and cheap WiFi.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Value

83/100
47 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

73/100
40 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

60/100
88 reviews

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and terrible A/C.

“Bedroom was spotless and very large” “No ventilation” “Air conditioning didn't work”

Room

56/100
129 reviews

Rooms are standard overall, but clean and large with OK beds. Aged rooms with small bathrooms, poor furniture and bad A/C. Run down rooms with no views.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

49/100
31 reviews

Old facilities and unpleasant entrance area.

“Building is old” “Hotel furniture outdated” “Public areas a little dingy”

Vibe

36/100
60 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 44% by couples, with a score of 82

Good to know

  • Train station is close

    “Close to Grand Central Station” “Close to central station”

  • Small bathroom

    “Very small bathroom” “Bathroom is small”

  • Stylish Hotel

    “Bed room designed” “Great decor”

  • Fair breakfast prices

    “Free yogurt and granola” “Free granola”

Review highlights

Location

98/100
75 reviews

Great location with excellent sightseeing. Close to public transport and the train.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
19 reviews

Restaurant is well priced with good food and great desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Value

89/100
28 reviews

Best value for money. Restaurant and breakfast are well priced.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

WiFi

88/100
7 reviews

Good internet service.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Service

87/100
62 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Breakfast

74/100
16 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

61/100
56 reviews

Large rooms with average comfort and standard beds. Small bathrooms, noisy rooms, and terrible A/C.

“Bedroom was spotless and very large” “No ventilation” “Air conditioning didn't work”

Room

54/100
79 reviews

Decent rooms with passable beds, but badly kept up. Aged rooms with small bathrooms, poor furniture and bad A/C. Spacious and tidy rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

53/100
22 reviews

Okay buildings with a bad entrance area. Unspectacular architecture.

“Yogurt in the lobby available” “Clean environment” “Maintained New”

Vibe

45/100
34 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Hotel is relatively stylish. Unpleasant entrance area.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 41% by business travelers, with a score of 77

Good to know

  • Good internet service

    “Free wi-fi in the room” “Free Internet”

  • Clean rooms

    “Bedroom was spotless and very large” “Clean bedding”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

  • Great reception

    “Front desk staff helpful” “Check-in was quick”

Review highlights

Location

97/100
29 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Value

90/100
12 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Food

90/100
10 reviews

Food is great, especially the desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

WiFi

90/100
6 reviews

Good internet service.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Service

87/100
27 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

70/100
23 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Bedroom was spotless and very large” “No A/C” “Air conditioning didn't work”

Room

67/100
33 reviews

Acceptable rooms; big, clean, and with great beds. Rooms in need of maintenance, with bad bathrooms and furniture.

“Suite was superb” “Bedroom was spotless and very large” “Broken coffee pot”

Amenities

50/100
9 reviews

Hotel buildings are unacceptable but amenities are OK.

“12th floor which was kind of neat” “Clean environment” “Building is old”

Vibe

42/100
18 reviews

Poor vibe. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 53% by solo travelers, with a score of 79

Good to know

  • Friendly atmosphere

    “Staff at Roger Smith is very helpful” “Lovely old world charm”

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

  • Tasty breakfast

    “Works perfect for breakfast” “Free yogurt and granola”

  • Great reception

    “Front desk staff helpful” “Check-in was quick”

Review highlights

Location

96/100
24 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

95/100
8 reviews

Food is great, especially the desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Value

89/100
6 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Service

89/100
22 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Breakfast

76/100
7 reviews

Tasty breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Cleanliness

73/100
6 reviews

Clean.

“Bedroom was spotless and very large” “12th floor which was kind of neat” “Clean environment”

Comfort

67/100
16 reviews

Excellent beds, but only decently comfortable overall and very noisy.

“Bedroom was spotless and very large” “No ventilation” “Low quality sheets”

Room

64/100
24 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

52/100
7 reviews

Average hotel building.

“Building is within walking distance” “Clean environment” “Hotel furniture outdated”

Vibe

44/100
13 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Good to know

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Noisy

    “A lot of street noise” “A lot of noise from the street”

  • Great reception

    “Front desk staff helpful” “Check-in was quick”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

Review highlights

Location

95/100
13 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

88/100
10 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

88/100
8 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Comfort

69/100
14 reviews

Spacious, quiet comfortable rooms, but very noisy.

“Bedroom was spotless and very large” “A lot of street noise” “No A/C”

Room

67/100
11 reviews

Big, decent rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Vibe

39/100
6 reviews

Poor vibe. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 60% by families, with a score of 80

Good to know

  • Fantastic service

    “Staff was wonderful and very helpful” “Staff are fabulous”

  • Great location

    “Great places to eat” “Location is fantastic”

Review highlights

Location

95/100
5 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

91/100
4 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

87/100
4 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Comfort

70/100
7 reviews

Comfortable.

“Bedroom was spotless and very large” “No A/C” “Air conditioning didn't work”

Room

66/100
6 reviews

Room is all right.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Good to know

  • Great desserts & fruits

    “Yogurt : Yummy” “Free yogurt and granola”

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Poorly-maintained rooms

    “Suite did not work” “Fridge leaked”

  • Clean rooms

    “Bedroom was spotless and very large” “Clean bedding”

Review highlights

Location

97/100
358 reviews

Great location. Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Parking is good and affordable.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
130 reviews

Affordable restaurant with a great menu and lovely food, particularly desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Value

90/100
155 reviews

Best value for money. Restaurant and breakfast are well priced. Free internet.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Service

89/100
344 reviews

Service is professional and cheery, especially reception and housekeeping.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

WiFi

88/100
35 reviews

Fast and cheap WiFi.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Breakfast

84/100
96 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Cleanliness

76/100
160 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are only so-so.

“Bedroom was spotless and very large” “12th floor which was kind of neat” “Clean environment”

Room

66/100
432 reviews

Kitchenettes and rooms, generally, are OK, although quite neglected. Great beds in big, clean rooms, though the televisions are subpar. Cramped but relatively clean bathrooms. Outdated rooms with no views, bad A/C and bad furniture.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

54/100
112 reviews

Buildings are mediocre, but the terraces are fantastic. Old facilities and unpleasant entrance area. Unspectacular architecture.

“Clean environment” “Building is old” “TINY Elevator”

Vibe

48/100
196 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Unpleasant entrance area. Hotel is relatively stylish.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Wellness

25/100
5 reviews

Poor wellness & sports facilities.

“No gym”

Ranked top 37% by families, with a score of 81

Good to know

  • Clean hotel facilities

    “12th floor which was kind of neat” “Clean environment”

  • Unpleasant entrance area

    “Very small lobby” “Elevators are small”

  • Wonderful sightseeing

    “Easy walk to Rockefeller Center” “Easy walk to Theater District”

  • Affordable restaurant

    “Free fruit” “Free apples”

Review highlights

Location

97/100
69 reviews

Great location with excellent sightseeing. Close to public transport.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
18 reviews

Restaurant is well priced with good food and great desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

91/100
61 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

86/100
26 reviews

Best value for money. Restaurant and breakfast are well priced.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

WiFi

86/100
6 reviews

Good internet service.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Breakfast

76/100
18 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Room

56/100
74 reviews

Rooms are standard overall, but clean and large with OK beds. Old, poorly-maintained rooms with deficient furniture and bathrooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

52/100
21 reviews

Buildings are not very nice, with an unpleasant entrance, but the amenities are okay.

“Yogurt in the lobby available” “12th floor which was kind of neat” “Clean environment”

Vibe

41/100
35 reviews

Poor vibe. Hotel is outdated. Unpleasant entrance area.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 49% by couples, with a score of 81

Good to know

  • Train station is close

    “Close to Grand Central Station” “Close to central station”

  • Bad air conditioning

    “No A/C” “No ventilation”

  • Fair breakfast prices

    “Free yogurt and granola” “Free granola”

  • Professional service

    “Very friendly and efficient staff” “Efficient staff”

Review highlights

Location

98/100
52 reviews

Great location with excellent sightseeing. Close to public transport and the train.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

95/100
15 reviews

Restaurant is well priced with good food and great desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

WiFi

90/100
6 reviews

Good internet service.

“Free wi-fi in the room” “Free Internet” “WiFi was absolutely brilliant”

Value

89/100
23 reviews

Best value for money. Restaurant and breakfast are well priced.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Service

89/100
43 reviews

Efficient, friendly service with a nice reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Breakfast

80/100
10 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Cleanliness

74/100
20 reviews

Clean rooms.

“Bedroom was spotless and very large” “12th floor which was kind of neat” “Clean environment”

Room

61/100
57 reviews

Acceptable rooms; big, clean, and with great beds. Ancient rooms with unacceptable A/C, furniture, and bathrooms. Poorly-maintained rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

52/100
19 reviews

Okay buildings with a bad entrance area. Unspectacular architecture.

“Yogurt in the lobby available” “Clean environment” “Club down the road”

Vibe

47/100
29 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated. Hotel is relatively stylish. Unpleasant entrance area.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 36% by business travelers, with a score of 77

Good to know

  • Noisy

    “A lot of street noise” “A lot of noise from the street”

  • Poorly-maintained rooms

    “Suite did not work” “Fridge leaked”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

  • Clean rooms

    “Bedroom was spotless and very large” “Clean bedding”

Review highlights

Location

97/100
25 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Value

90/100
10 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Food

89/100
10 reviews

Food is great, especially the desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

87/100
25 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

69/100
19 reviews

Spacious, moderately comfortable rooms with excellent beds, but noise problems.

“Bedroom was spotless and very large” “No ventilation” “Spacious rooms”

Room

66/100
29 reviews

Acceptable rooms; big, clean, and with great beds. Rooms in need of maintenance, with bad bathrooms and furniture.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

51/100
8 reviews

Average hotel building.

“Building is within walking distance” “Clean environment” “Maintained New”

Vibe

45/100
14 reviews

Poor vibe. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 67% by solo travelers, with a score of 76

Good to know

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

  • Tasty breakfast

    “Works perfect for breakfast” “Free yogurt and granola”

  • Great reception

    “Front desk staff helpful” “Check-in was quick”

  • Delicious food

    “Yogurt : Yummy” “Fresh fruit and granola”

Review highlights

Location

96/100
15 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
6 reviews

Food is great, especially the desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Value

89/100
4 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Service

88/100
14 reviews

Friendly service and great reception.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Breakfast

77/100
6 reviews

Tasty breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

67/100
12 reviews

Relatively comfortable, with good beds.

“Bedroom was spotless and very large” “A lot of street noise” “No A/C”

Room

63/100
17 reviews

Typical rooms with comfy beds, although bathrooms are unacceptable.

“Suite was superb” “Bedroom was spotless and very large” “Broken coffee pot”

Amenities

52/100
5 reviews

Average hotel building.

“12th floor which was kind of neat” “Clean environment” “Maintained New”

Vibe

44/100
7 reviews

Poor vibe.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Good to know

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff at Roger Smith is very helpful”

Review highlights

Service

91/100
6 reviews

Friendly service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

66/100
5 reviews

Rooms are big and moderately comfortable.

“Bedroom was spotless and very large” “No A/C” “Suite was spacious and comfortable enough”

Room

62/100
7 reviews

Big, decent rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Review highlights

Location

97/100
5 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Good to know

  • Bad air conditioning

    “No A/C” “No ventilation”

  • Noisy

    “A lot of street noise” “A lot of noise from the street”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff at Roger Smith is very helpful”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

Review highlights

Location

97/100
11 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

92/100
6 reviews

Delicious food.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

91/100
10 reviews

Friendly service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

86/100
5 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

73/100
5 reviews

Tasty breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Room

63/100
14 reviews

Rooms are average but A/C is not great. Spacious rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Comfort

63/100
13 reviews

Rooms are big and moderately comfortable. Terrible A/C and noisy rooms.

“Bedroom was spotless and very large” “A lot of street noise” “No ventilation”

Vibe

43/100
4 reviews

Poor vibe.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 59% by families, with a score of 82

Good to know

  • Friendly service

    “Staff was wonderful and very helpful” “Staff at Roger Smith is very helpful”

  • Fantastic service

    “Staff was wonderful and very helpful” “Staff are fabulous”

Review highlights

Service

91/100
7 reviews

Friendly service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

64/100
6 reviews

Comfortable.

“Bedroom was spotless and very large” “A lot of street noise” “No A/C”

Room

63/100
6 reviews

Room is all right.

“Suite was superb” “Bedroom was spotless and very large” “Broken coffee pot”

Good to know

  • Friendly service

    “Staff was wonderful and very helpful” “Staff at Roger Smith is very helpful”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

  • Clean rooms

    “Bedroom was spotless and very large” “Clean bedding”

  • Poor hotel buildings

    “Building is old” “Hotel furniture outdated”

Review highlights

Location

93/100
11 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

89/100
15 reviews

Friendly service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

87/100
6 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Cleanliness

77/100
5 reviews

Clean rooms.

“Bedroom was spotless and very large” “12th floor which was kind of neat” “Clean environment”

Comfort

67/100
9 reviews

Rooms are big and moderately comfortable.

“Bedroom was spotless and very large” “A lot of street noise” “No ventilation”

Room

63/100
15 reviews

Decent, large, and clean rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Amenities

49/100
6 reviews

Poor hotel buildings.

“Building is old” “Hotel furniture outdated” “Public areas a little dingy”

Vibe

41/100
5 reviews

Poor vibe.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Review highlights

Location

97/100
7 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Review highlights

Location

92/100
6 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

91/100
4 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

87/100
5 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Comfort

66/100
6 reviews

Comfortable.

“Bedroom was spotless and very large” “A lot of street noise” “No ventilation”

Room

63/100
9 reviews

Room is all right.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Good to know

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

  • Spacious rooms

    “Bedroom was spotless and very large” “Spacious closet”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff at Roger Smith is very helpful”

  • Friendly atmosphere

    “Staff at Roger Smith is very helpful” “Lovely old world charm”

Review highlights

Location

97/100
22 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

91/100
28 reviews

Friendly service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

87/100
5 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

73/100
6 reviews

Tasty breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

73/100
21 reviews

Great sized rooms, very comfortable with wonderful beds.

“Bedroom was spotless and very large” “Great beds” “Bathroom was spacious”

Room

70/100
31 reviews

Large rooms with great beds but below-average bathrooms.

“Suite was superb” “Bedroom was spotless and very large” “Great water pressure”

Vibe

42/100
7 reviews

Atmosphere is friendly but the vibe is low.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 59% by families, with a score of 78

Good to know

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

  • Great room

    “Suite was superb” “Bedroom was spotless and very large”

  • Rather comfortable

    “Bedroom was spotless and very large” “Great beds”

  • Fantastic service

    “Staff was wonderful and very helpful” “Staff are fabulous”

Review highlights

Location

97/100
7 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

91/100
7 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

71/100
9 reviews

Great sized rooms, very comfortable with wonderful beds.

“Bedroom was spotless and very large” “Great beds” “Bathroom was spacious”

Room

68/100
10 reviews

Rooms are standard overall, but very spacious with comfortable beds.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Ranked top 70% by couples, with a score of 80

Good to know

  • Great location

    “Great places to eat” “Location is fantastic”

  • Fantastic service

    “Staff was wonderful and very helpful” “Staff are fabulous”

  • Rather comfortable

    “Bedroom was spotless and very large” “Great beds”

  • Great room

    “Suite was superb” “Bedroom was spotless and very large”

Review highlights

Location

96/100
3 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

90/100
5 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Comfort

68/100
4 reviews

Comfortable.

“Bedroom was spotless and very large” “A lot of street noise” “No ventilation”

Room

63/100
7 reviews

Room is all right.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Good to know

  • Old facilities

    “Older property” “Building is old”

  • Train station is close

    “Close to Grand Central Station” “Close to central station”

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Old rooms

    “Ancient fixtures” “Old appliances”

Review highlights

Location

97/100
22 reviews

Great location, close to the train station.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

94/100
5 reviews

Delicious food.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

90/100
14 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

88/100
13 reviews

Best value for money. Fair breakfast prices.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

79/100
18 reviews

Great and affordable breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Room

66/100
27 reviews

OK rooms, though old with unacceptable bathrooms. Tidy, spacious rooms with excellent beds and decent minibars.

“Suite was superb” “Bedroom was spotless and very large” “Broken coffee pot”

Vibe

47/100
22 reviews

Atmosphere is friendly but the vibe is low. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Amenities

43/100
13 reviews

Old facilities.

“Building is old” “Hotel furniture outdated” “Public areas a little dingy”

Good to know

  • Old rooms

    “Ancient fixtures” “Old appliances”

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Great desserts & fruits

    “Yogurt : Yummy” “Free yogurt and granola”

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

Review highlights

Location

96/100
36 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

93/100
11 reviews

Food is great, especially the desserts.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

88/100
27 reviews

Service is friendly, but so-so housekeeping.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

81/100
11 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Breakfast

71/100
8 reviews

Tasty breakfast.

“Works perfect for breakfast” “Free yogurt and granola” “Free granola”

Comfort

65/100
31 reviews

Fairly comfortable, but poor A/C. Comfortable beds in spacious rooms.

“Bedroom was spotless and very large” “A lot of street noise” “No A/C”

Room

60/100
46 reviews

Rooms are standard overall, but very spacious with comfortable beds. Old, run-down rooms, bad bathrooms and A/C.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Vibe

35/100
12 reviews

Poor vibe. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 71% by families, with a score of 75

Good to know

  • Delicious food

    “Yogurt : Yummy” “Fresh fruit and granola”

  • Poor bathroom

    “Hot water of the bath was terrible” “Bathroom floor dirty”

  • Hotel is outdated

    “Ancient fixtures” “Hotel furniture outdated”

  • Comfortable beds

    “Clean bedding” “Lovely white linens”

Review highlights

Location

95/100
9 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Food

92/100
5 reviews

Delicious food.

“Yogurt : Yummy” “Fresh fruit and granola” “Restaurant choices are great”

Service

90/100
8 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Value

84/100
5 reviews

Best value for money.

“Free yogurt and granola” “Cheap valet parking” “Excellent value”

Comfort

63/100
11 reviews

Decently comfortable, spacious rooms with great beds.

“Bedroom was spotless and very large” “No ventilation” “Air conditioning didn't work”

Room

59/100
14 reviews

OK rooms, though old with unacceptable bathrooms. Comfortable beds in spacious rooms.

“Bedroom was spotless and very large” “Broken coffee pot” “Smelly rugs”

Vibe

36/100
5 reviews

Poor vibe. Hotel is outdated.

“Hotel furniture outdated” “Everything outdated” “Decor is rather tired”

Ranked top 66% by couples, with a score of 80

Good to know

  • Fantastic service

    “Staff was wonderful and very helpful” “Staff are fabulous”

  • Great location

    “Great places to eat” “Location is fantastic”

Review highlights

Location

97/100
6 reviews

Great location.

“Great places to eat” “Location is fantastic” “Terrific location”

Service

88/100
6 reviews

Fantastic service.

“Staff was wonderful and very helpful” “Staff are fabulous” “Staff at Roger Smith is very helpful”

Room

65/100
5 reviews

Room is all right.

“Suite was superb” “Bedroom was spotless and very large” “Broken coffee pot”

Review Semantics by TrustYou

Customer Reviews of Roger Smith Hotel

4.0 out of 5.Based on 1274 guest reviews, Very Good

Green Sustainability

recycling of paper, plastics and metal products. Battery recycling bin

Details / Other Expenses

Check In:3 PM
Check Out:12 noon
Year of Last Renovation:2008
Floors:16
Rooms:130
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:130
Handicap Rooms:2
Suites:28
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:4
Lounge/Bar Hours:5pm - 11 pm
Policies / Expenses
Cancellation:
24 hours prior to arrival
Nightly Parking:$40
Typical Group Deposit:first night
Total Taxes:14.75%
Total Misc Fees:$3.50 USD
(mandatory resort fees/taxes)
Food and Beverage Tax: 8.88%
Parking Fee:40.00 Per Night
Porterage Fee: 6.00 Per Item
Additional Person Fee:30.00 Per Person
Rooms Wireless Internet Fee: 0.00 Per Day
Banquet Labor Fees:45.00 Per Function
Avg. Buffet Breakfast Cost:32.00 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
$100.00 deep cleaning fee charged for pets in room


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • DVD Player
  • Electronic key card
  • Elevator
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Laundry valet service
  • Licensed bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Valet Parking
  • Voicemail

Testimonials: Why use Hotel Planner?

Testimonials icon
"I have been making hotel arrangements for many years in my career and never have I had an easier time than your system. This is my first of many in the future." D.P. - Rockford, IL

Find Out More Check Rates