Quality Inn New Castle

1740 New Butler Rd., New Castle, PA 16101 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
Choice Hotels Announces Commitment To Clean Initiative: Guests may experience a growing variety of new and improved protocols, products and communications, some of which are already in place, to promote health and safety, including; Heightened cleaning protocols for high-traffic areas, Changes in breakfast offerings, Housekeeping "on-demand" option, Hand sanitizing stations, Enhancements to help facilitate contactless check-in and check-out, Personal protective equipment for hotel staff Read More
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Very Good

Based on 165 guest reviews

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  • Free breakfast available
  • Avg. Group Discount of 21.9%!
  • Fitness center on property
  • Hotel has 79 rooms
  • Hotel has 2 floors
  • Hotel has 10 suites
  • Check in time: 3:00
  • Groups/Meetings rating of 10.0/10

Check Current Prices

Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Check Rates1 King Bed Suite
Check Rates1 King Bed Suite 1 Room Suite Sofa Bed 1 Person Whirlpool in Bath
Check Rates1 King Bed Work Area Desk in Room Recliner TV Cable Satellite Safe
Check Rates1 Queen Bed Accessible
Check Rates1 Queen Bed Accessible Tub Hair Dryer, Microwave
Check Rates2 Double Beds
Check Rates2 Double Beds Pet Friendly Room - Free Full Breakfast Free High Speed
Check Rates2 Queen Beds
Check Rates2 Queen Beds Coffeemaker Free Full Breakfast, Microwave, Hair
Check RatesDouble Room with 2 Double Beds
Check RatesQueen Room Accessible
Check RatesSuite King Bed with Whirlpool and Sofa Bed

Verified Reviews of Quality Inn

Below are the verified reviews from guests that we have booked recently:
Overall Score1.0/ 5
My husband and I stayed at the Quality Inn in New Castle, PA from 9/21 9/23/2021. We were in the area for a work trip and we had our small dog with us. We had planned to stay at another hotel in the area but with our little dog it was the only "pet friendly" place we could find close to our job. My husband dropped me off at the hotel and went to the job site to unload the rest of our job supplies. At first entry the room smelled old stale cigarette smoke mixed with what smelled like dog poop. I started noticing a lot of house flies in our room and there was no window that opened to the outside so I never figured out where all the flies were coming from. The first night after killing flies all night and barely being able to eat all day due to the smell my husband had us moved to another room. I have pictures of the black mold in the bathroom and horrible stains on the carpet of the first room. The room we were moved to was a little cleaner although after the first room we did not walk on the carpet without shoes or slippers except brief instances. Settled into our new room although not the cleanest we thought it would due for the rest of our stay. As mentioned we had our small dog with us. There was a large yard for walking our dog that we were excited to see but on first entry to the yard there was a large snake that went under the corner of the hotel and the yard was full of dog waste that guests did not clean up even though it is on the hotel pet policy. Another thing on the hotel pet policy was dogs must be leashed at all times. One night at about 10 PM we took our dog out to walk him before bed. we encountered two guests out with two dogs off leash. I asked if they were friendly and the one man said yes very friendly. once I was out with my dog and their dogs had me pinned in the man proceeded to say how his dog rips male dogs apart and how he had to pay for the dog ripping apart a Rottweiler as the other man came around the other side of me and separated me from where my husband was standing and made me feel very unsafe. I not only will not ever stay at this hotel again I may never stay at another hotel period after this experience. I read all of the reviews and I do not know how people are rating this place with five stars. The staff was very friendly but not worth five stars. horrid experience!
(Individual traveler, booked 1 room), from US flag
28-Sep-2021 Verified Review, stayed from Tue Sep 21 to Fri Sep 24 2021 at a $95.99 average nightly rate.
"Wonderful Welcoming Staff."
Overall Score5.0/ 5
What a great place to stay. All of the staff were so friendly and welcoming to me and all of my friends and family. They took care of every wish and need with smiles and warm wishes. This is where I will stay from now on every time I am in the area. Spacious,clean rooms. With every amenity that I would need for my three day stay. The free breakfast was very fresh and good also. But the reason that I will return is the great accommodating staff. All of them.
(Individual traveler, booked 1 room), from US flag
08-Oct-2019 Verified Review, stayed from Fri Oct 04 to Sun Oct 06 2019 at a $68.82 average nightly rate.
Overall Score4.0/ 5
rooms were clean. staff is very helpful and kind.
(Individual traveler, booked 1 room), from US flag
02-Jan-2019 Verified Review, stayed from Fri Dec 28 to Mon Dec 31 2018 at a $63.75 average nightly rate.
4.0 out of 5. Based on 165 guest reviews

Property Description

Newly Renovated 2018

Details / Other Expenses

Check In: 3:00
Check Out: 11:00
Year of Last Renovation: 2018
Floors: 2
Rooms: 79
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 68
Handicap Rooms: 1
Suites: 10
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 500 sq. feet
Dist. to Food/Bars: 1.0 Mi
Policies / Expenses
1 week prior to arrival
Nightly Parking: 0.00
Total Taxes: 11.00%
Total Misc Fees: $1.59 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 5.00%

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted

Breakfast Information

During Covid-19. We serve a grab and go breakfast.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
Dogs only- $10 fee per night

Internet / WiFI

No fee

About Quality Inns

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Inns highlights above are subject to change without notice.

Previously known as:
Comfort Inn New Castle

Seasonality and Projections at Quality Inn New Castle

Rate fluctuations of Quality Inn New Castle

Above shows fluctuations of room prices for both our group quotes and the lowest individual traveler prices we could find at the time the group offer was entered. The best group or meeting displayed is 35.7% in the month of February 2020 and the highest average individual rate is $118 in the month of August 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Inn New Castle in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Quality Inn New Castle

Below are the meeting, banquet, conference and event spaces at Quality Inn New Castle.

Feel free to use the Quality Inn New Castle meeting space capacities chart below to help in your event planning. Hotel Planner specializes in New Castle event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
MEETING ROOM 24 x 18 x 9 432--/----18--1214--/--30----
Close This


Room Type:
General Meeting Room
Total Size:
432 Sq. Mi
24 x 18 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Projection Equip.
  • WIFI Internet
  • Podium
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$100.00 USD
Full Day Rental:
$150.00 USD
Evening Rental:
$100.00 USD
MEETING ROOM Meeting Space Thumbnail 1
MEETING ROOM Meeting Space Thumbnail 2
MEETING ROOM Meeting Space Thumbnail 3

FAQs about Quality Inn

What time is check in?

Check in time is 3:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Quality Inn have?

There are 79 sleeping rooms in the hotel.

Is there any meeting space at Quality Inn?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Quality Inn?

During Covid-19. We serve a grab and go breakfast.

How much does internet cost?

No fee

Can I get a AAA rate at Quality Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 King Bed Suite 1 Room Suite Sofa Bed 1 Person Whirlpool in Bath

Can I get a Senior or AARP rate at Quality Inn?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior AARP Rate ID Required 1 King Bed Suite 1 Room Suite Sofa Bed 1 Person Whirlpool in Bath

Is there a gym at Quality Inn?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Located near shopping areas. Great shopping. Every guests reviewed liked the proximity to shopping.


Testimonials icon
"I was given lots of different offers, a very quick response time and VIP service on my wedding night. Thanks!" G.R. - Nashville, TN

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