Verified Reviews of Key Inn & Suites Below are the verified reviews from guests that we have booked recently:
"Horrible experience and I wasn't even there"
Overall Score1.0/ 5
I was under the impression that my credit card they had on file was to be ran the day I submitted it. They didn't run it until the day of, and it was declined. I set up these rooms for a group of ours and they had to encounter their rooms being unpaid. When I spoke with the front desk man, he was very rude about it, he had a heavy foreign accent and couldn't explain to me why he didn't call me personally once he found out the card was declined (I later realized he dialed the wrong number even though they had it on file). My guests then complained that the hotel was absolutely dirty and the non-smoking rooms I had booked REEKED of smoke! Someone went down to the front desk to complain and they told him that they couldn't do anything about it. I complained to corporate and they told me that the Days Inn of Roseville, MN was no longer an affiliated Days Inn through them but they were sorry I had a bad experience. We will NEVER be staying there again. I then sent an email to the hotel itself to complain about the gentleman I spoke with on the phone and he addressed me as SIR when I spoke with him on the phone 10 minutes before and signed my name as EMILY... and he denied ever being rude to me. Poor customer service.
19-Nov-2013 Verified Review, stayed from Thu Nov 14 to Mon Nov 18 2013 at a $63.00 group rate.
Customer Reviews of Key Inn & Suites
The Days Inn Roseville is the best value in the Minneapolis St. Paul area! It is conveniently located midway between downtown Minneapolis and St. Paul to suit all your needs. As a valued guest of the Days Inn Roseville you will receive a complimentary continental breakfast every morning, which includes waffles, hard boiled eggs, hot & cold cereal, fruit, donuts, English muffins, bread, juice, milk, tea, and coffee. The Days Inn Roseville has 113 comfortable guestrooms, which feature free Showtime, CNN, and ESPN, guest laundry, free high-speed Internet access, and free parking. The Days Inn is conveniently located just off I 35W and County RD. C (Exit #24). You will be only 5 minutes from the MN State fairgrounds or the U of M, St. Paul Campus, and just 10 minutes from the Metrodome, Target Center, Target Field or U of M Main Campus. You will find numerous restaurants and a major Shopping complex located within 5 blocks. The Mall of America is within 20 minutes, as is the Mpls/St. Paul International Airport. At the Days Inn Roseville you will receive quality accommodations at an affordable price!
What you need to know
Hotel Features – An affordable hotel in St. Paul, the Days Inn Roseville is the ideal spot for your stay in the city. It’s minutes from the University of Minnesota – St. Paul, so if you are in town to visit your child or are attending an event at the university, this property may be a perfect choice. The hotel boasts comfortable guest rooms and plenty of amenities to keep you entertained during your entire stay.
Guest Rooms – Guest rooms are situated on four floors and are available with the option of two double beds, one king bed, or one queen bed – both smoking or non-smoking. All rooms offer wireless Internet access, cable television with premium channels, a video game console, pay-per-view movies, air conditioning, a refrigerator, and a microwave.
Nearby Attractions – There are several attractions within a five-mile drive of the hotel, including the University of Minnesota – St. Paul, Siebert Field, Hamline University, Mill Ruins Park, and Concordia University – St. Paul. You can also get to the Xcel Energy Center, Minnehaha Park, and the Mall of America in less than 15 minutes.
Amenities – As a guest of the Days Inn Roseville, you can start your day off right with a complimentary breakfast served in the lobby. You can also enjoy a safe-deposit box at the front desk, business services, and air-conditioned public areas. The front desk is staffed 24 hours per day, and can help you make tour arrangements, offer restaurant recommendations, and more.
Expert Tip – The University of Minnesota is just minutes away from the hotel and is a great place to explore during your time in Minneapolis. The campus is filled with trees and green spaces and features beautiful architecture throughout the grounds. Regardless of what time of year you visit, you’ll find a variety of arts, sports, and academic events.
Details / Other Expenses
|Check In:||3:00 PM|
|Check Out:||11:00 AM|
|Year of Last Renovation:||2012|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||97|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 View Spaces|
|Dist. to Food/Bars:|| 0.3 Mi |
|Dist. to 24hr Restaurant:|| 2.0 Mi |
|Dist. to Nearest Gym:|| 0.5 Mi | Policies / Expenses
24 Hour Individual/48 Hour Group (Subject to change)
|Typical Group Deposit:||Negotiable|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
Amenities / Features Pet Friendly? Yes! Pets are allowed.
Pet Friendly: One time Pet Fee ($15) Required Upon Check-in.
Airport & Shuttle Information
Minneapolis International Airport is a 20 minute drive from hotel.
Airport Shuttle? Sorry
airport shuttle available.