CAPITOL HOTEL DOWNTOWN NASHVILLE

711 Union St., Nashville, TN 37219 United States (USA)
View Map Reservations: 1-800-230-4134
3.0 Star Downtown Hotel in Davidson County
36.16336-86.78376
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Average
3.0/ 5

Based on 645 guest reviews

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  • Free comp. breakfast
  • Access to gym on-site
  • Hotel has 100 rooms
  • 4 floors in property
  • Check in time: 3:00pm
  • Check out time: 11:00am
  • Hotel has an eco-friendly policy
  • Group booking rating of 10.0/10

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Room Types

Check Rates 1 King Bed
Non-Smoking
Check Rates 1 King Bed High Speed Internet Iron Coffee Maker Tv25in Continental Breakfast
Non-Smoking
Check Rates 1 King Bed High Speed Internet Microwave Rfrg Desk TV 25in Continental Breakfast
Non-Smoking
Check Rates 1 King Bed High Speed Net Iron Coffee Maker Tv25in Continental Breakfast
Non-Smoking
Check Rates 1 King Bed High Speed Net Iron Coffee Maker Tv25in Continental Breakfast 7 Day Cancel Policy Applies
Non-Smoking
Check Rates 1 King Bed High Speed Net Microwave Rfrg Desk TV 25in Continental Breakfast
Non-Smoking
Check Rates 1 King Bed High Speed Net Microwave Rfrg Desk TV 25in Continental Breakfast 7 Day Cancel Policy Appl
Non-Smoking
Check Rates 1 Queen Bed Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates 1 Queen Bed Mobility Accessible Bathtub Continental Breakfast 7 Day Cancel Policy Applies
Non-Smoking
Check Rates 1 Queen Bed Mobility Accessible Commassist Roll Shwr Continental Breakfast
Non-Smoking
Check Rates 1 Queen Bed Mobility Accessible Commassist Roll Shwr Continental Breakfast 7 Day Cancel Policy Appli
Non-Smoking
Check Rates 2 Double Beds
Non-Smoking
Check Rates 2 Double Beds High Speed Internet Iron Coffee Maker Tv25in Continental Breakfast
Non-Smoking
Check Rates 2 Double Beds High Speed Net Iron Coffee Maker Tv25in Continental Breakfast
Non-Smoking
Check Rates 2 Double Beds High Speed Net Iron Coffee Maker Tv25in Continental Breakfast 7 Day Cancel Policy Appl
Non-Smoking
Check Rates Corporate Business Traveler Rate 1 King Bed High Speed Net Iron Coffee Maker Tv25in Continental Brea
Non-Smoking
Check Rates Corporate Business Traveler Rate 1 King Bed High Speed Net Microwave Rfrg Desk TV 25in Continental B
Non-Smoking
Check Rates Corporate Business Traveler Rate 1 Queen Bed Mobility Accessible Bathtub Continental Breakfast
Non-Smoking
Check Rates Corporate Business Traveler Rate 1 Queen Bed Mobility Accessible Commassist Roll Shower Continental
Non-Smoking
Check Rates Corporate Business Traveler Rate 2 Double Beds High Speed Net Iron Coffee Maker Tv25in Continental B
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Iron Coffee Maker Tv25in Contine
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 King Bed High Speed Net Microwave Rfrg Desk TV 25in Cont
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 Queen Bed Mobility Accessible Bathtub Continental Breakf
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 1 Queen Bed Mobility Accessible Commassist Roll Shower Con
Non-Smoking
Check Rates Flexible Rate Best Least Restrictive Rate 2 Double Beds High Speed Net Iron Coffee Maker Tv25in Cont
Non-Smoking
Check Rates Standard Double Room 2 Double Beds
Non-Smoking
Check Rates Standard Double Room 2 Double Beds Internet Only
Non-Smoking
Check Rates Standard King
Non-Smoking
Check Rates Standard Room (2 Double Beds)
Non-Smoking
Check Rates Standard Room 1 King Bed
Non-Smoking
Check Rates Standard Room 1 King Bed Internet Only
Non-Smoking
Check Rates Standard Room, 1 King or 2 Double Beds
Non-Smoking

Local Attractions

Walking distance to all government offices, Capital Building, Bridgestone Arena, Wild Horse Saloon, Ryman Auditorium, Tennessee Performaing Arts Cener and the Country Music Hall of Fame. Frist Center for the Visual Arts, Printers Alley, Tootsies, Legends Bar, World Famous 2nd Avenue and Broadway Street.

Verified Reviews of Capitol Hotel Downtown Nashville

Below are the verified reviews from guests that we have booked recently:
"three Day Stay for Conference."
Overall Score4.0/ 5
My conference was a ten minute walk, but Best Western provided an affordable rate and a comfortable stay. Room was very clean and comfortable. Daily cleaning was excellent. The hotel is under construction which makes it look ugly on the outside, but only until construction is finished. I had no problem with construction noise because I was away during the day. On the downside, several loud and obnoxious (read very drunk) guests arrived back at all hours of the night. Don't know why they have to make so much noise, talking very loudly, cackling, etc. One even yelled about waking up all the guests. You might expect similar behavior at other city hotels where there is so much night life and I don't know what the hotel can do about it. I used ear plugs on my last night and slept much better. Breakfast was good. Service was very good in general. If you have to get up early and work during the day, I recommend ear plugs.
(Individual traveler, booked 1 room), from US flag
16-Jul-2014 Verified Review, stayed from Sun Jul 13 to Wed Jul 16 2014 at a $125.99 average nightly rate.

Summary of Verified Reviews

Summary of 2,444 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
80
Very Good

Very good luxury hotel. Easily accessible by car and close to the city center. Good fitness area. Good bar service. Good management. Popular among business travelers.

“Solid 4 star” “Nice views of the city”

Great Overall Ranking Top 22% in city
Excellent Luxury Hotel Top 2% in city
Best Views In City

Good to know

  • Expensive parking

    “Pricey valet parking” “Expensive parking”

  • Unpleasant entrance area

    “No lobby area” “Lobby needed updating”

  • Poor access to parking

    “Elevator in the garage broke” “Parking ridiculous”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff was polite and knowledgeable”

Review highlights

Service

77/100
711 reviews

Management and bar service are friendly. General service, restaurant service and reception are decent. Poor housekeeping. Room service is average.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

75/100
543 reviews

Great location. Accessible by car, but parking is awful and costly. Near city centre with great sightseeing and nearby restaurants. Shopping is ok.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Breakfast

66/100
121 reviews

Affordable, fairly tasty breakfasts.

“The best eggs Benedict” “Complimentary buffet breakfast” “The breakfast buffet is overpriced”

Food

64/100
109 reviews

Food is all right. Pleasant dining in an affordable restaurant with a good menu and tasty desserts.

“The best shrimp” “Without bacon” “Nice jams”

Room

63/100
819 reviews

Room and furniture are run-down, but relatively clean and reasonably sized. New rooms with excellent beds and wonderful views. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Heat in room was broken” “Bathtub which looks terrible” “Carpet was dirty”

Amenities

61/100
333 reviews

Hotel buildings are alright and facilities are modern. Good hotel grounds but entrance area not so good. Beautiful architecture.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Construction is a pain”

WiFi

47/100
46 reviews

WiFi isn't great although it's reasonably priced.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Pool

46/100
45 reviews

Bad pool.

“Indoor pool closed” “No outside pool” “No whirlpool”

Value

40/100
366 reviews

Poor value for money. Restaurant and breakfast are well priced. Internet is affordable.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 14% by couples, with a score of 85

Good to know

  • Good restaurants & bars in the area

    “Within walking distance to entertainment district” “Within walking distance to the downtown bar scene”

  • Wonderful sightseeing

    “Easy to access attractions” “Close to the Capitol”

  • New facilities

    “Property is modern and beautifully decorated” “New lobby”

  • Fair breakfast prices

    “Complimentary buffet breakfast” “Free hot breakfast”

Review highlights

Service

81/100
224 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Room service is poor.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

74/100
161 reviews

Great location. Accessible by car, but parking is awful and costly. Excellent sightseeing, restaurants and bars nearby.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Room

69/100
230 reviews

Rooms are clean enough and okay-sized, but poorly maintained, and bathrooms are dirty. Modern rooms with excellent views. Kitchenette, minibar, A/C and furniture not great quality.

“Heat in room was broken” “Terrible shower” “Stains on the carpet”

Breakfast

68/100
32 reviews

Affordable, fairly tasty breakfasts.

“The best eggs Benedict” “Complimentary buffet breakfast” “No complimentary breakfast”

Food

64/100
38 reviews

Food is very cheap and OK quality.

“The best shrimp” “Without bacon” “Nice jams”

WiFi

45/100
16 reviews

WiFi isn't great although it's reasonably priced.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

44/100
120 reviews

Poor value for money. Breakfast, bar and restaurant prices are cheap. Internet is affordable.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 13% by families, with a score of 85

Good to know

  • Near city centre

    “Downtown was great, within walking distance” “Close to everything downtown”

  • Bad pool

    “Indoor pool closed” “No outside pool”

  • Beautiful architecture

    “Great modern decor” “Loved the decor”

  • Good accessibility by car

    “Free shuttle service” “Free shuttle”

Review highlights

Service

79/100
45 reviews

Service is professional and friendly.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

69/100
54 reviews

Location is ok. Accessible by car, but parking is awful and costly. Near city centre.

“Downtown was great, within walking distance” “Elevator in the garage broke” “Discusting site”

Food

66/100
7 reviews

Food is all right.

“The best shrimp” “Without bacon” “Nice jams”

Breakfast

65/100
5 reviews

Breakfast is average.

“The best eggs Benedict” “Complimentary buffet breakfast” “No complimentary breakfast”

Amenities

63/100
22 reviews

Okay buildings with a bad entrance area. Beautiful architecture.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Great modern decor”

Room

59/100
60 reviews

Rooms acceptably clean, but needing maintenance, with bad bathrooms. Big new rooms with wonderful beds.

“Heat in room was broken” “Bathtub which looks terrible” “Stains on the carpet”

Pool

46/100
10 reviews

Bad pool.

“Indoor pool closed” “No outside pool” “No whirlpool”

WiFi

44/100
4 reviews

Poor, over-priced WiFi.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

31/100
38 reviews

Poor value for money. Internet is expensive.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 24% by business travelers, with a score of 78

Good to know

  • Bad internet service

    “In-room wi-Fi too expensive” “Paying for internet”

  • Clean hotel facilities

    “Everything was clean” “Overall clean”

  • Unpleasant entrance area

    “No lobby area” “Lobby needed updating”

  • Poorly-maintained rooms

    “Air conditioner not working well” “Scratchy sheets”

Review highlights

Bar

81/100
4 reviews

Bar is awesome.

“Drinks were awesome” “Nice wine bar” “Good beer selection”

Service

76/100
27 reviews

Friendly service.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

74/100
27 reviews

Great location.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Cleanliness

69/100
15 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Shower cleaned” “Comfortable and clean overall” “Sheets felt damp”

Vibe

67/100
16 reviews

Decent vibe. Unpleasant entrance area.

“Property is modern and beautifully decorated” “Elevator in the garage broke” “Made me feel unsafe”

Room

65/100
36 reviews

Awesome beds, and reasonably clean rooms. Poorly-maintained rooms.

“Amenities are excellent” “Heat in room was broken” “Bathtub which looks terrible”

Amenities

59/100
15 reviews

Okay buildings with a bad entrance area.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Great modern decor”

WiFi

48/100
4 reviews

Bad internet service.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

41/100
12 reviews

Poor value for money.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 4% by solo travelers, with a score of 84

Good to know

  • Great view

    “Beautiful view from our room” “Great views of the Capitol”

  • Expensive parking

    “Pricey valet parking” “Expensive parking”

  • Stylish Hotel

    “Lobby is very chic” “Loved the decor”

  • Comfortable beds

    “Excellent linens” “Mattress properly”

Review highlights

Service

79/100
16 reviews

Friendly service.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

77/100
18 reviews

Great location. Expensive, terrible parking.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Bar

76/100
7 reviews

Bar is awesome.

“Drinks were awesome” “Nice wine bar” “Good beer selection”

Vibe

69/100
12 reviews

Decent vibe. Stylish Hotel.

“Property is modern and beautifully decorated” “Excellent presentation” “Very clean and modern amenities”

Cleanliness

67/100
9 reviews

Room cleanliness is acceptable.

“Shower cleaned” “Everything was clean” “Sheets felt damp”

Room

64/100
31 reviews

Fairly clean rooms, but inadequate bathrooms. Excellent beds and great views.

“Heat in room was broken” “Carpet was dirty and stained” “Dirty shower”

Amenities

62/100
17 reviews

Average hotel building.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Elevator in the garage broke”

Food

56/100
5 reviews

Food is all right.

“The best shrimp” “Without bacon” “Nice jams”

Value

43/100
9 reviews

Poor value for money.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Good to know

  • Expensive parking

    “Pricey valet parking” “Expensive parking”

  • Unpleasant entrance area

    “No lobby area” “Lobby needed updating”

  • Poor access to parking

    “Elevator in the garage broke” “Parking ridiculous”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff was polite and knowledgeable”

Review highlights

Service

78/100
708 reviews

Management and bar service are friendly. General service, restaurant service and reception are decent. Poor housekeeping. Room service is poor.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

75/100
535 reviews

Great location. Accessible by car, but parking is awful and costly. Near city centre with great sightseeing and nearby restaurants. Shopping is ok.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Cleanliness

67/100
299 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Shower cleaned” “Very clean and modern amenities” “Everything was clean”

Breakfast

63/100
117 reviews

Affordable, fairly tasty breakfasts.

“The best eggs Benedict” “Complimentary buffet breakfast” “The breakfast buffet is overpriced”

Room

63/100
810 reviews

Room and furniture are run-down, but relatively clean and reasonably sized. New rooms with excellent beds and wonderful views. Small rooms and dirty bathrooms. Terrible kitchenettes, minibars, TV's, and A/C.

“Excellent linens” “Heat in room was broken” “Terrible shower”

Food

62/100
109 reviews

Food is all right. Pleasant dining in an affordable restaurant with a good menu and tasty desserts.

“Fabulous dining” “The best shrimp” “Without bacon”

Amenities

61/100
329 reviews

Hotel buildings are alright and facilities are modern. Good hotel grounds but entrance area not so good. Beautiful architecture.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Lobby was closed off”

WiFi

47/100
46 reviews

WiFi isn't great although it's reasonably priced.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Pool

46/100
45 reviews

Bad pool.

“Indoor pool closed” “No outside pool” “No whirlpool”

Value

40/100
362 reviews

Poor value for money. Restaurant and breakfast are well priced. Internet is affordable.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 14% by couples, with a score of 84

Good to know

  • Great view

    “Beautiful view from our room” “Great views of the Capitol”

  • Good restaurants & bars in the area

    “Within walking distance to entertainment district” “Within walking distance to the downtown bar scene”

  • Wonderful sightseeing

    “Easy to access attractions” “Close to the Capitol”

  • New facilities

    “Property is modern and beautifully decorated” “New lobby”

Review highlights

Service

81/100
223 reviews

Friendly but only somewhat professional service with okay reception and bad housekeeping. Room service is poor.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

74/100
158 reviews

Great location. Accessible by car, but parking is awful and costly. Excellent sightseeing, restaurants and bars nearby.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Room

69/100
227 reviews

Rooms are clean enough and okay-sized, but poorly maintained, and bathrooms are dirty. Modern rooms with excellent views. Kitchenette, minibar, A/C and furniture not great quality.

“Heat in room was broken” “Bathtub which looks terrible” “Carpet was dirty and stained”

Breakfast

67/100
31 reviews

Affordable, fairly tasty breakfasts.

“The best eggs Benedict” “Complimentary buffet breakfast” “The breakfast buffet is overpriced”

Food

64/100
38 reviews

Food is very cheap and OK quality.

“The best shrimp” “Without bacon” “Nice jams”

WiFi

45/100
16 reviews

WiFi isn't great although it's reasonably priced.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

44/100
117 reviews

Poor value for money. Breakfast, bar and restaurant prices are cheap. Internet is affordable.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 19% by families, with a score of 82

Good to know

  • Bad pool

    “Indoor pool closed” “No outside pool”

  • Beautiful architecture

    “Great modern decor” “Loved the decor”

  • Good accessibility by car

    “Free shuttle service” “Free shuttle”

  • Modern Hotel

    “Property is modern and beautifully decorated” “Great modern decor”

Review highlights

Service

79/100
45 reviews

Service is professional and friendly.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

70/100
49 reviews

Location is ok. Accessible by car, but parking is awful and costly.

“Downtown was great, within walking distance” “Elevator in the garage broke” “Great place to visit”

Food

66/100
7 reviews

Food is all right.

“Fabulous dining” “The best shrimp” “Without bacon”

Breakfast

65/100
5 reviews

Breakfast is average.

“The best eggs Benedict” “Complimentary buffet breakfast” “The breakfast buffet is overpriced”

Amenities

65/100
21 reviews

Okay buildings with a bad entrance area. Beautiful architecture.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Elevator in the garage broke”

Room

59/100
60 reviews

Rooms acceptably clean, but needing maintenance, with bad bathrooms. Big new rooms with wonderful beds.

“Excellent linens” “Heat in room was broken” “Bathtub which looks terrible”

Pool

46/100
10 reviews

Bad pool.

“Indoor pool closed” “No outside pool” “No whirlpool”

WiFi

44/100
4 reviews

Poor, over-priced WiFi.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

31/100
37 reviews

Poor value for money. Internet is expensive.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 27% by business travelers, with a score of 76

Good to know

  • Bad internet service

    “In-room wi-Fi too expensive” “Paying for internet”

  • Clean hotel facilities

    “Everything was clean” “Overall clean”

  • Unpleasant entrance area

    “No lobby area” “Lobby needed updating”

  • Poorly-maintained rooms

    “Air conditioner not working well” “Scratchy sheets”

Review highlights

Bar

81/100
4 reviews

Bar is awesome.

“Drinks were awesome” “Nice wine bar” “Good beer selection”

Service

76/100
27 reviews

Friendly service.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

74/100
27 reviews

Great location.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Cleanliness

69/100
15 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Shower cleaned” “Comfortable and clean overall” “Sheets felt damp”

Vibe

67/100
16 reviews

Decent vibe. Unpleasant entrance area.

“Property is modern and beautifully decorated” “Excellent presentation” “Very clean and modern amenities”

Room

65/100
36 reviews

Awesome beds, and reasonably clean rooms. Poorly-maintained rooms.

“Amenities are excellent” “Excellent linens” “Heat in room was broken”

Amenities

59/100
15 reviews

Okay buildings with a bad entrance area.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Elevator in the garage broke”

WiFi

48/100
4 reviews

Bad internet service.

“In-room wi-Fi too expensive” “Paying for internet” “Poor internet connection”

Value

41/100
12 reviews

Poor value for money.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Ranked top 4% by solo travelers, with a score of 83

Good to know

  • Expensive parking

    “Pricey valet parking” “Expensive parking”

  • Stylish Hotel

    “Lobby is very chic” “Loved the decor”

  • Comfortable beds

    “Excellent linens” “Mattress properly”

  • Friendly service

    “Staff was wonderful and very helpful” “Staff was polite and knowledgeable”

Review highlights

Service

79/100
15 reviews

Friendly service.

“Staff was wonderful and very helpful” “Hotel staff were amazing” “Front desk staff AMAZING”

Location

77/100
18 reviews

Great location. Expensive, terrible parking.

“Downtown was great, within walking distance” “Great place to visit” “Fantastic location”

Bar

75/100
6 reviews

Bar is awesome.

“Drinks were awesome” “Nice wine bar” “Good beer selection”

Vibe

69/100
11 reviews

Decent vibe. Stylish Hotel.

“Property is modern and beautifully decorated” “Excellent presentation” “Elevator in the garage broke”

Cleanliness

67/100
8 reviews

Room cleanliness is acceptable.

“Shower cleaned” “Very clean and modern amenities” “Comfortable and clean overall”

Room

63/100
28 reviews

Bathrooms not great but beds are good, and room acceptably clean.

“Heat in room was broken” “Terrible shower” “Carpet was dirty”

Amenities

61/100
16 reviews

Average hotel building.

“Property is modern and beautifully decorated” “Gorgeous public spaces” “Elevator in the garage broke”

Food

56/100
5 reviews

Food is all right.

“The best shrimp” “Without bacon” “Nice jams”

Value

43/100
9 reviews

Poor value for money.

“Paying for internet” “The breakfast buffet is overpriced” “Had to pay for alcohol”

Review Semantics by TrustYou

Customer Reviews of Capitol Hotel Downtown Nashville

3.0 out of 5. Based on 645 guest reviews , Average

Property Description

The Best Western Downtown Convention Center in Nashville, TN is a great location at an affordable price. We are located in walking distance to any entertainment or dining venue in Downtown Nashville. The property is on the historic home site of the 11th US President James K. Polk. The facility has 100 guestrooms. Room types are two double beds and king beds. There are some rooms that have a refrigerator. The facility offers amenities such as a breakfast room with a complimentary deluxe hot continental breakfast, ATM, guest computer station and exercise room. Complimentary one day passes for the downtown YMCA are available upon request. In addition to hotel amenities we provide free hardwired and Wi-Fi internet access. We also have onsite valet parking at $12 per day. There are third party independently owned and operated parking lots available for guests who choose to use them. Rates average $20-$25 per day.

Green Sustainability

Linen program

Details / Other Expenses

Check In: 3:00pm
Check Out: 11:00am
Year of Last Renovation: 2014
Floors: 4
Rooms: 100
Corridors: All Rooms Have Exterior Hallways
Non Smoking Rooms: 100
Handicap Rooms: 5
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.3 Mi
Dist. to Nearest Gym: 0.3 Mi
Pool Info:
Guests of the Best Western Convention Center has access to a complimentary one day pass to the YMCA which has a pool. The YMCA is within walking distance.
Policies / Expenses
Cancellation:
Cancellation policy for individual reservations is no later than 7 days prior to arrival, otherwise one-night’s room and tax charge will apply. All no-shows will be charged to the credit card given to guarantee the reservation. For an entire group c
Nightly Parking: 12
Total Taxes: 15.25%
Total Misc Fees: $2.50 USD
(mandatory resort fees/taxes)
State Tax: 9.25%
Occupancy Tax: 2.50 Per Night
City Tax: 6.00%
Parking Fee: 12.00 Per Day
Additional Person Fee: 10.00 Per Person (triple and quad occupancy)

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

BNA Nashville International Airport, Cab Service is $25.00 one way or take the Grayline Airport Shuttle. The airport is approximately 11 miles from downtown Nashville.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Best Western Downtown Convention Center

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"A joy to finally get a real person on the telephone that was willing to help me. You make finding a hotel that honors "groups" so much easier. She was very polite and helpful." A.S. - Norwalk, CT

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