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IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Average
3.0/5
Based on 738 guest reviews
- Shuttle from airport available
- The Avg. Group Saves 11.0%!
- Access to gym on-site
- Hotel has 277 rooms
- 20 floors in property
- 3 suites in property
- Check in time: 3:00pm
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 10.0/10
- Hotel has 16 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check Rates1000 Ihg1r Bonus Points Per Night Includes Room and 1000 Ihg 1 Rewards Bonus Points Per Night 1 King
Non-Smoking
Check Rates1000 Ihg1r Bonus Points Per Night Includes Room and 1000 Ihg 1 Rewards Bonus Points Per Night Standa
Non-Smoking
Check Rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Sta
Non-Smoking
Check Rates1000 Ihg1r Points Nt Breakfast Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room
Non-Smoking
Check RatesAdvance Saver Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type
Non-Smoking
Check RatesAdvance Saver with Breakfast Extra Savings For Booking Early and Get Breakfast For 1 or 1 King Bed S
Non-Smoking
Check RatesAdvance Saver with Breakfast Extra Savings For Booking Early and Get Breakfast For 1 or Standard Roo
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 1 King Bed Standard Ro
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room 2 Double Beds Standard
Non-Smoking
Check RatesBreakfast For 2 Adults Full Breakfast Daily For Up To 2 Adults Sharing A Room Standard Room When You
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 1 King Bed Stan
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired 2 Double Beds S
Non-Smoking
Check RatesMilitary Appreciation Leisure Rate For U S and Canadian Active Duty Veterans Retired Standard Room W
Non-Smoking
Check RatesSenior Discount Standard Room When You Arrive At The Hotel We Will Do Our Best To Meet Your Room Typ
Non-Smoking
Check RatesWhen You Arrive At The Hotel We Will Do Our Best To Meet Your Room Type Preference This Is Subject T
Non-Smoking
Local Attractions
Syracuse University, Armory Square, Destiny USA Mall, and Erie Blvd East. New York State fair grounds. Oncenter and SRC arena
Map & Landmarks: Crowne Plaza Syracuse, an IHG Hotel
Verified Reviews of Crowne Plaza Syracuse An Ihg Hotel
Below are the verified reviews from guests that we have booked recently: "Very Clean Hotel"
Overall Score5.0/ 5
Hotel was very clean with nice employees, very friendly.
George K. (Individual traveler, booked 1 room), from 
24-Oct-2022 Verified Review, stayed from Wed Oct 19 to Sat Oct 22 2022 at a $101.00 average nightly rate. 
"Clean & Comfy Rooms"
Overall Score5.0/ 5
Great staff, very courteous. The room was clean and comfortable!
Nicola A. (Individual traveler, booked 1 room), from
19-Sep-2022 Verified Review, stayed from Fri Sep 16 to Sat Sep 17 2022 at a $207.96 average nightly rate. "Best Views of Syracuse (20th Floor)."
Overall Score5.0/ 5
All hotel staff were extremely nice and accommodating to our requests/needs during our stay for a wedding. Rehearsal dinner was on 20th floor; amazing views of downtown Syracuse and the sunset was gorgeous. The food for the rehearsal dinner was extremely good as was the presentation. The location is very convenient to other sites in the area. We were provided shuttle service for the wedding day. I highly recommend this hotel and will stay there again when my travels permit.
Dustin R. (Individual traveler, booked 1 room), from
27-Jun-2022 Verified Review, stayed from Fri Jun 24 to Sun Jun 26 2022 at a $189.05 average nightly rate. "Very small room, no TV remote customer service was slow,poor entry when firstdrive up."
Overall Score2.0/ 5
The room was in need of repairs, loose towel racks, chipped paint, peeling wall paper.I would not reccomend to anyone.
Anthony M. (Individual traveler, booked 1 room), from
15-Jun-2022 Verified Review, stayed from Sat Jun 04 to Sun Jun 05 2022 at a $373.99 average nightly rate. "Very Understaffed"
Overall Score3.0/ 5
The employees working in the food area were very rude the hotel was understaffed.
Debra S. (Individual traveler, booked 1 room), from
01-Mar-2022 Verified Review, stayed from Fri Feb 25 to Sun Feb 27 2022 at a $263.99 average nightly rate. "Nice Place"
Overall Score3.0/ 5
The hostess/bartender was terrific. Not a bad place. Staff was nice.
Anthony B. (Individual traveler, booked 1 room), from
05-Feb-2022 Verified Review, stayed from Tue Feb 01 to Wed Feb 02 2022 at a $125.99 average nightly rate. "Very disappointed overall."
Overall Score1.0/ 5
Hotel is very run down. Dirty and poor service.
Leanne P. (Individual traveler, booked 1 room), from
24-Aug-2021 Verified Review, stayed from Mon Aug 23 to Wed Aug 25 2021 at a $254.99 average nightly rate. "Would not stay again!"
Overall Score3.0/ 5
accommodations good. overpriced for what was given. Just as good at Hampton or Holiday Express with more and better convenience to food and beverage.
James G. (Individual traveler, booked 1 room), from
19-Jul-2021 Verified Review, stayed from Fri Jul 16 to Sat Jul 17 2021 at a $159.30 average nightly rate. "Very bad time."
Overall Score1.0/ 5
When checking in they told me I had to pay $16 per day for parking. Before making reservation they said parking was included. I ended up paying $286. For two nights no breakfast No ice. I had my car stumped or kicked in the lot My recomendation come to this hotel.
Edilio R. (Individual traveler, booked 1 room), from
01-Jun-2021 Verified Review, stayed from Sat May 29 to Mon May 31 2021 at a $111.51 average nightly rate. "Ryan was awesome, room was clean."
Overall Score1.0/ 5
I called and spoke to a gentleman,(not Ryan). I specifically asked if they had dog friendly rooms and a large tub in the room. Yes, yes he said. Ok, I had been searching for a while. I just wanted to relax in a tub, because I only have a shower at home. Before putting a deposit, I wanted him to confirm, dog friendly and tub. "Yes,mam". I travelled one 1/2 hours for this. No tub. In fact there wasn't a tub in the whole hotel! ?? Yes I was angry.
Michael C. (Individual traveler, booked 1 room), from
09-Mar-2021 Verified Review, stayed from Sat Mar 06 to Sun Mar 07 2021 at a $119.99 average nightly rate. Property Description
The Crowne Plaza Syracuse is a full service hotel with Conference Center, 20th floor Ballrooms, Redflied's Restaurant and Weighlock Lounge. Located downtown, close to Syracuse University, Armory Squuare and downtown businesses. Upscale deluxe guest rooms, featuring complimentary high speed internet access.
Green Sustainability
Yes, Installed all new light system for guestrooms and parking garagerecycling program in place.
Details / Other Expenses
| Check In: | 3:00pm |
| Check Out: | 12:00pm |
| Year of Last Renovation: | 2019 |
| Floors: | 20 |
| Rooms: | 277 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 277 |
| Handicap Rooms: | 8 |
| Suites: | 3 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 16 View Spaces |
| Meeting Space: | 21359 sq. feet |
| Banquet Space: | Holds 300 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | 1.0 Mi |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 4:00pm-12:00pm |
| Pool Info: | no pool |
Policies / Expenses
| Cancellation: 24 hours by 4:00pm, prior to arrival.Group cancellation fees differ. | |
| Nightly Parking: | 15.0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 13.00% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 8.00% |
| Occupancy Tax: | 5.00% |
| Food and Beverage Tax: | 8.00% |
| Parking Fee: | 15.00 Per Night |
| Meeting Wireless Internet Fee: | 50.00 Per Day |
| Food and Beverage Service Charge: | 20.00% |
| Avg. Continental Breakfast Cost: | 12.95 Per Person |
| Avg. Plated Breakfast Cost: | 16.95 Per Person |
| Avg. Buffet Breakfast Cost: | 15.95 Per Person |
| Avg. Plated Lunch Cost: | 19.95 Per Person |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Central location
- Complimentary newspaper
- Concierge service
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Credit card accepted: JCB
- Dinner available
- Electronic key card
- Elevator
- Facilities for the disabled
- Fax available
- Fitness and health center
- Garage
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Ironing facilities
- Movies in room
- Non-smoking rooms
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shower
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Television
- Travellers cheques accepted
- TV room
- Voicemail
Airport & Shuttle Information
The Crowne Plaza is approx 10 minutes from Hancock Airport. We offer Complimentary Shuttle service based on availability from 7:00am-10:30pm. Taxi is approx $22.00 one way.
Local Shuttle Info: Based on availability. 3 miles radius7am to 11:00pm
Breakfast Information
A la Carte menu available for breakfast. Buffet no longer available.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.$50.00 non-refundable pet fee
Parking Info
$15 per night
Internet / WiFI
Complimentary High Speed Internet throughout the property.
Cleaning Policies
Our hotel follows the IHG Clean Promise. Hand sanitizers are readily available in all public space. Public space and high-touch point areas are cleaned periodically throughout the day. Staff are required to wear masks at all times.
About Crowne Plaza Hotels
- Early check-in available and ideal for business travelers on the go
- Luxurious, soft bedding and aromatherapy kit provided
- Quiet Zones between 9 pm to 10 am Sunday to Thursday where there is no room attendant, housekeeping services, or engineering activities to help guests enjoy a restful night. Guests have the option to request services if needed
- Bath amenities include Temple Spa's professional skin and hair care products for ultimate relaxation
- Wireless internet available in guest rooms, suites, business center, and public areas
The Crowne Plaza Hotels highlights above are subject to change without notice.
Previously known as:
Crowne Plaza Hotel Syracuse, Renaissance Syracuse Hotel, The Marx Hotel & Conference Center
Seasonality and Projections at Crowne Plaza Syracuse, an IHG Hotel
Above shows fluctuations of room prices for both group/meeting rates and the lowest individual traveler prices we could find at the time the group/meeting offer was placed. The most competitive group/meeting rate displayed is 43.7% in the month of December 2021 and the highest average individual rate is $332 in the month of October 2022. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Crowne Plaza Syracuse, an IHG Hotel in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Crowne Plaza Syracuse, an IHG Hotel
Below are the meeting, banquet, conference and event spaces at Crowne Plaza Syracuse, an IHG Hotel.
Feel free to use the Crowne Plaza Syracuse, an IHG Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Syracuse event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Skaneateles Room | 30 x 49 x 14 | 1470 | --/100 | -- | 84 | 60 | 51 | 48 | --/-- | 115 | 120 | -- |
Close This Skaneateles RoomRoom Type: Ballroom Total Size: 1470 Sq. Mi Dimensions: 30 x 49 x 14 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Skaneateles A | 30 x 24 x 10 | 750 | --/50 | -- | 46 | 36 | 33 | 27 | --/-- | 50 | 50 | -- |
Close This Skaneateles ARoom Type: Ballroom Section Total Size: 750 Sq. Mi Dimensions: 30 x 24 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Skaneateles B | 30 x 24 x 10 | 720 | --/50 | -- | 40 | 24 | 30 | 26 | --/-- | 50 | 75 | -- |
Close This Skaneateles BRoom Type: Ballroom Section Total Size: 720 Sq. Mi Dimensions: 30 x 24 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Lafayette Room | 60 x 47 x 10 | 2820 | --/210 | -- | 240 | 60 | 48 | 48 | --/-- | 375 | 325 | -- |
Close This Lafayette RoomRoom Type: Ballroom Total Size: 2820 Sq. Mi Dimensions: 60 x 47 x 10 Ft. Floor Level: Ground Level Columns: 1 Windows: 0 Natural Light?: No Built In Screens? Yes Built In Stage? No Amenities Available
| ||||||||||||
| Camillus | 30 x 37 x 10 | 1110 | --/80 | -- | 70 | 48 | 48 | 48 | --/-- | 90 | 115 | -- |
Close This CamillusRoom Type: General Meeting Room Total Size: 1110 Sq. Mi Dimensions: 30 x 37 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In A/V? No Amenities Available
| ||||||||||||
| Dewitt Room | 24 x 24 x 10 | 576 | --/48 | -- | 34 | 30 | 24 | 21 | --/-- | 50 | 48 | -- |
Close This Dewitt RoomRoom Type: General Meeting Room Total Size: 576 Sq. Mi Dimensions: 24 x 24 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Fayetteville Room | 24 x 24 x 10 | 576 | --/50 | -- | 42 | 30 | 54 | 24 | --/-- | 50 | 54 | -- |
Close This Fayetteville RoomRoom Type: General Meeting Room Total Size: 576 Sq. Mi Dimensions: 24 x 24 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Cazenovia Room | 34 x 25 x 10 | 862 | --/-- | -- | -- | -- | -- | 22 | --/-- | -- | -- | -- |
Close This Cazenovia RoomRoom Type: General Meeting Room Total Size: 862 Sq. Mi Dimensions: 34 x 25 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Pompey Room | 25 x 29 x 10 | 725 | --/-- | -- | 44 | 36 | 27 | 27 | --/-- | 60 | 60 | -- |
Close This Pompey RoomRoom Type: General Meeting Room Total Size: 725 Sq. Mi Dimensions: 25 x 29 x 10 Ft. Floor Level: Ground Level Columns: 0 Windows: 0 Natural Light?: No Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? No Amenities Available
| ||||||||||||
| Horizons | 0 x 0 x 14 | 3564 | --/300 | -- | -- | -- | -- | -- | --/-- | -- | 350 | -- |
Close This HorizonsRoom Type: Ballroom Total Size: 3564 Sq. Mi Dimensions: 0 x 0 x 14 Ft. Floor Level: 20 Windows: 25+ Natural Light?: Yes Amenities Available
| ||||||||||||
| Camillus Room | 37 x 30 x 12 | 1110 | --/-- | -- | 60 | 48 | 36 | 30 | --/-- | 90 | 90 | -- |
Close This Camillus RoomRoom Type: General Meeting Room Total Size: 1110 Sq. Mi Dimensions: 37 x 30 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Horizons Ballroom | 0 x 0 x 0 | 0 | --/-- | -- | 60 | 34 | 28 | 30 | --/-- | 190 | 300 | -- |
Close This Horizons BallroomRoom Type: General Meeting Room Total Size: 0 Sq. Mi Dimensions: 0 x 0 x 0 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| LaFayette Ballroom A & B | 47 x 80 x 12 | 3760 | --/-- | -- | 160 | 60 | 60 | 50 | --/-- | 250 | 250 | -- |
Close This LaFayette Ballroom A & BRoom Type: General Meeting Room Total Size: 3760 Sq. Mi Dimensions: 47 x 80 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Lafayette Ballroom | 47 x 60 x 12 | 2820 | --/-- | -- | 180 | 70 | 60 | 50 | --/-- | 250 | 200 | -- |
Close This Lafayette BallroomRoom Type: General Meeting Room Total Size: 2820 Sq. Mi Dimensions: 47 x 60 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Manlius Room | 16 x 31 x 12 | 496 | --/-- | -- | 20 | 26 | 20 | 20 | --/-- | 40 | 40 | -- |
Close This Manlius RoomRoom Type: General Meeting Room Total Size: 496 Sq. Mi Dimensions: 16 x 31 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| SKaneatles A & B | 49 x 30 x 12 | 1470 | --/-- | -- | 80 | 60 | 50 | 48 | --/-- | 110 | 120 | -- |
Close This SKaneatles A & BRoom Type: General Meeting Room Total Size: 1470 Sq. Mi Dimensions: 49 x 30 x 12 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Syracuse Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Crowne Plaza Syracuse An Ihg Hotel
What time is check in?
Check in time is 3:00pm based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00pm based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Crowne Plaza Syracuse An Ihg Hotel have?
There are 277 sleeping rooms in the hotel.
Is there any meeting space at Crowne Plaza Syracuse An Ihg Hotel?
Yes, they have 16 meeting rooms that can support various table layouts.
What kind of breakfast is at Crowne Plaza Syracuse An Ihg Hotel?
A la Carte menu available for breakfast. Buffet no longer available.
What parking is available at Crowne Plaza Syracuse An Ihg Hotel?
$15 per night
How much does internet cost?
Complimentary High Speed Internet throughout the property.
Can I get a AAA rate at Crowne Plaza Syracuse An Ihg Hotel?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Crowne Plaza Syracuse An Ihg Hotel?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount 1 King Bed Standard Room with Minifridge
Is there a gym at Crowne Plaza Syracuse An Ihg Hotel?
Yes, there is a gym/fitness area available on-site at the property.
Can I get a group rate at Crowne Plaza Syracuse An Ihg Hotel?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 11.0%.
Testimonials:
"Our hotel stay was wonderful. The hotel was very accomodating and well organized. We appreciate all that every one did for us. I have already told other groups about your service and plan on using it again myself." C.V. - Suwannee, FL
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