BEST VALUE INN & SUITES

485 South Main St., Milpitas, CA 95035 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Downtown Hotel in Santa Clara County
37.42353-121.9051
Check availability
Poor
2.5/ 5

Based on 43 guest reviews

Show Guest Reviews
  • Complimentary breakfast is offered
  • 82 sleeping rooms in hotel
  • 3 floors in hotel
  • 9 suites in hotel
  • Check in: 2:00 pm
  • Check out: 11:00 am
  • Group score of 7.6/10

Check Current Prices






Include Discounts:

Room Types

Check Rates1 King Bed Honeymoon Suite Jacuzzi Sofa Free WiFi Microwave Minifridge
Non-Smoking
Check Rates1 King Bed Jetted Tub Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check Rates1 King Bed Mini Suite Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check Rates1 Queen Bed Free WiFi Coffeemaker Hairdryer Cable TV Espn HBO Iron Ironing Board Desk
Non-Smoking
Check Rates1 Queen Bed Free WiFi Coffeemaker Hairdyer Cable TV Espn HBO Iron Ironing
Smoking
Check Rates2 Double Beds Free WiFi Microwave Mini Fridge Coffeemaker Hairdryer Cable TV
Smoking
Check Rates2 Queen Beds 1 Double Bed Suite Sofa Bed Free WiFi Microwave Minifridge Coffeemaker
Non-Smoking
Check Rates2 Queen Beds Free WiFi Microwave Minifridge Coffeemaker Hairdryer Cable TV Espn HBO
Non-Smoking
Check RatesComfortable Guest Room with 1 King Bed and Jetted Tub
Non-Smoking
Check RatesComfortable Guest Room with 1 Queen Bed
Non-Smoking
Check RatesComfortable Guest Room with 1 Queen Bed
Smoking
Check RatesComfortable Guest Room with 2 Double Beds
Smoking
Check RatesComfortable Guest Room with 2 Queen Beds
Non-Smoking
Check RatesComfortable Mini Suite with 1 King Bed
Non-Smoking
Check RatesCorporate Rate 1 King Bed Honeymoon Suite Jacuzzi Sofa Free WiFi Microwave Minifridge
Non-Smoking
Check RatesCorporate Rate 1 King Bed Jetted Tub Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check RatesCorporate Rate 1 King Bed Mini Suite Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check RatesCorporate Rate 1 Queen Bed Free WiFi Coffeemaker Hairdryer Cable TV Espn HBO Iron Ironing Board Desk
Non-Smoking
Check RatesCorporate Rate 1 Queen Bed Free WiFi Coffeemaker Hairdyer Cable TV Espn HBO Iron Ironing
Smoking
Check RatesCorporate Rate 2 Double Beds Free WiFi Microwave Mini Fridge Coffeemaker Hairdryer Cable TV
Smoking
Check RatesCorporate Rate 2 Queen Beds 1 Double Bed Suite Sofa Bed Free WiFi Microwave Minifridge Coffeemaker
Non-Smoking
Check RatesCorporate Rate 2 Queen Beds Free WiFi Microwave Minifridge Coffeemaker Hairdryer Cable TV Espn HBO
Non-Smoking
Check RatesFall Into Savings 1 King Bed Honeymoon Suite Jacuzzi Sofa Free WiFi Microwave Minifridge
Non-Smoking
Check RatesFall Into Savings 1 King Bed Jetted Tub Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check RatesFall Into Savings 1 King Bed Mini Suite Free WiFi Microwave Minifridge Hairdryer Cable TV HBO Espn
Non-Smoking
Check RatesFall Into Savings 1 Queen Bed Free WiFi Coffeemaker Hairdryer Cable TV Espn HBO Iron Ironing Board D
Non-Smoking
Check RatesFall Into Savings 1 Queen Bed Free WiFi Coffeemaker Hairdyer Cable TV Espn HBO Iron Ironing
Smoking
Check RatesFall Into Savings 2 Double Beds Free WiFi Microwave Mini Fridge Coffeemaker Hairdryer Cable TV
Smoking
Check RatesFall Into Savings 2 Queen Beds 1 Double Bed Suite Sofa Bed Free WiFi Microwave Minifridge Coffeemake
Non-Smoking
Check RatesFall Into Savings 2 Queen Beds Free WiFi Microwave Minifridge Coffeemaker Hairdryer Cable TV Espn HB
Non-Smoking
Check RatesHoneymoon Suite 1 King Bed
Non-Smoking
Check RatesRoom 1 King Bed
Non-Smoking
Check RatesRoom 1 Queen Bed
Non-Smoking
Check RatesRoom 1 Queen Bed
Smoking
Check RatesRoom 2 Double Beds
Smoking
Check RatesRoom 2 Queen Beds
Non-Smoking
Check RatesSpacious Honeymoon Suite with 1 King Bed Jacuzzi and Sofa
Non-Smoking
Check RatesSpacious Suite with 2 Queen Beds 1 Double Bed and Sofa Bed
Non-Smoking
Check RatesStudio 1 King Bed
Non-Smoking
Check RatesSuite
Non-Smoking

Local Attractions

Great Mall 2 blocks, Great America Park 5 miles, san jose airport 7 miles, San Jose Convention Center 5 miles, Santa Clara Convention Center 6 miles

Summary of Verified Reviews

Summary of 569 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more
51
Poor

Close to San Francisco Airport. Reception is not nice. Poor access to parking. Good access to airport.

“Close to great mall” “Unfriendly front office”

Great City Hotel Top 15% in city
Good Economy Hotel Top 37% in city

Good to know

  • Old rooms

    “Pillows were old” “All of the appliances were old”

  • TV is not good

    “Very few channels” “Dated television”

  • Hotel is outdated

    “Pillows were old” “All of the appliances were old”

  • Great shopping

    “Close to great mall” “Close to the stores”

Review highlights

Location

74/100
96 reviews

Great location near the airport. Shopping, restaurants and bars in the area are great. Poor access to parking.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Food

48/100
21 reviews

Food is terrible, especially the desserts. Okay side dishes and dining experience. Bad snacks.

“No plates” “Unappealing small pastry” “Stale pastries”

Service

47/100
116 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

42/100
126 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

41/100
244 reviews

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Vibe

39/100
67 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area. Good choice for a city trip. Fine for a budget trip.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

Breakfast

38/100
56 reviews

Breakfast affordable but not so tasty.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

WiFi

33/100
33 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Bar

30/100
10 reviews

Bar is not good.

“No milk” “Weak coffee” “Mediocre coffee”

Ranked top 67% by families, with a score of 53

Good to know

  • Hotel is outdated

    “Pillows were old” “All of the appliances were old”

  • TV is not good

    “Very few channels” “Dated television”

  • Unprofessional service

    “Front desk refused” “Incompetent staff”

  • Old rooms

    “Pillows were old” “All of the appliances were old”

Review highlights

Location

73/100
8 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Service

46/100
15 reviews

Service relatively friendly but tending to be unprofessional.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

41/100
17 reviews

Uncomfortable, small rooms, with decent beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Breakfast

39/100
7 reviews

Bad breakfast.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

Room

37/100
29 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are fairly clean, but old with average beds and bad TV's.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Ranked top 83% by business travelers, with a score of 50

Good to know

  • Noisy

    “Noisy surroundings” “Paper-thin walls”

  • Poorly-maintained rooms

    “Dresser was very old and hard to open” “Air conditioner didn't work”

  • Poor vibe

    “Dresser was very old and hard to open” “Dated television”

  • Service is poor

    “Lobby staff not professional” “Cleaning staff was lacking”

Review highlights

Location

74/100
9 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Cleanliness

51/100
14 reviews

Room cleanliness is acceptable.

“Clean facilities” “Lobby was terribly messy” “Carpet had smoke”

Service

46/100
11 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

44/100
16 reviews

Beds are OK, but rooms generally uncomfortable and noisy.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

40/100
33 reviews

Poorly-maintained, but clean enough rooms, and okay beds.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Vibe

40/100
8 reviews

Poor vibe.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

WiFi

29/100
5 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Ranked top 73% by couples, with a score of 55

Good to know

  • Poor hotel buildings

    “Lobby that didn't work” “No smoking room”

  • Bad breakfast

    “Breakfast was not existent so” “Breakfast is lacking”

  • Poor vibe

    “Dresser was very old and hard to open” “Dated television”

  • Room is not nice

    “Towels look very worn out” “Carpet had smoke”

Review highlights

Location

75/100
9 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Cleanliness

55/100
10 reviews

Room cleanliness is acceptable.

“Clean facilities” “Didn't smell the old carpet” “Lobby was terribly messy”

Service

46/100
7 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Breakfast

41/100
7 reviews

Bad breakfast.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

Room

40/100
21 reviews

Bad rooms with terrible bathrooms. Rooms are quite clean and beds are standard.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Comfort

40/100
13 reviews

Okay beds but not comfortable overall.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Amenities

38/100
5 reviews

Poor hotel buildings.

“Noisy surroundings” “Lobby that didn't work” “No smoking room”

Vibe

37/100
5 reviews

Poor vibe.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

Ranked top 59% by solo travelers, with a score of 60

Good to know

  • Great shopping

    “Close to great mall” “Close to the stores”

  • Bad internet service

    “Internet was a pain” “Internet didn't work”

  • Great location

    “Close to great mall” “Relatively close to San Jose Airport”

  • Uncomfortable

    “Towels were very small” “Noisy surroundings”

Review highlights

Value

79/100
6 reviews

Best value for money.

“Free complimentary breakfast” “Cheap place to stay” “Great rate”

Location

77/100
10 reviews

Great location near lots of shopping.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Service

49/100
4 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

44/100
8 reviews

Not very comfortable, with bad beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

38/100
11 reviews

Bad rooms with subpar beds.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

WiFi

37/100
5 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Good to know

  • Old rooms

    “Pillows were old” “All of the appliances were old”

  • TV is not good

    “Very few channels” “Dated television”

  • Hotel is outdated

    “Pillows were old” “All of the appliances were old”

  • Great shopping

    “Close to great mall” “Close to the stores”

Review highlights

Location

74/100
91 reviews

Great location near the airport. Shopping, restaurants and bars in the area are great. Poor access to parking.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Food

48/100
21 reviews

Food is terrible, especially the desserts. Okay side dishes and dining experience. Bad snacks.

“No plates” “Unappealing small pastry” “Stale pastries”

Service

47/100
113 reviews

Unprofessional service, with poor housekeeping and reception. Service is relatively friendly.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

42/100
121 reviews

Small, noisy, uncomfortable rooms with poor A/C. Average beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

41/100
234 reviews

Small, outdated rooms in need of better maintenance. Rooms are quite clean and beds are standard. Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Breakfast

39/100
51 reviews

Breakfast affordable but not so tasty.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

Vibe

38/100
65 reviews

Atmosphere not particularly friendly, giving poor vibes. Hotel is outdated. Unpleasant entrance area.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

WiFi

33/100
33 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Ranked top 83% by families, with a score of 50

Good to know

  • Hotel is outdated

    “Pillows were old” “All of the appliances were old”

  • TV is not good

    “Very few channels” “Dated television”

  • Old rooms

    “Pillows were old” “All of the appliances were old”

  • Poor bathroom

    “Towels look very worn out” “Stinking restroom”

Review highlights

Location

73/100
8 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Service

47/100
14 reviews

Bad but acceptably friendly service.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Breakfast

41/100
5 reviews

Bad breakfast.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

Comfort

41/100
15 reviews

Uncomfortable, small rooms, with decent beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

38/100
26 reviews

Run-down, small rooms and unpleasant bathrooms. Rooms are fairly clean, but old with average beds and bad TV's.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Ranked top 81% by business travelers, with a score of 46

Good to know

  • Noisy

    “Noisy surroundings” “Paper-thin walls”

  • Poorly-maintained rooms

    “Dresser was very old and hard to open” “Air conditioner didn't work”

  • Poor vibe

    “Dresser was very old and hard to open” “Dated television”

  • Service is poor

    “Lobby staff not professional” “Cleaning staff was lacking”

Review highlights

Location

74/100
8 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Cleanliness

51/100
14 reviews

Room cleanliness is acceptable.

“Clean facilities” “Didn't smell the old carpet” “Lobby was terribly messy”

Service

46/100
11 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

44/100
15 reviews

Beds are OK, but rooms generally uncomfortable and noisy.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

40/100
32 reviews

Poorly-maintained, but clean enough rooms, and okay beds.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Vibe

40/100
8 reviews

Poor vibe.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

WiFi

29/100
5 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Ranked top 69% by couples, with a score of 57

Good to know

  • Poor hotel buildings

    “Lobby that didn't work” “No smoking room”

  • Bad breakfast

    “Breakfast was not existent so” “Breakfast is lacking”

  • Poor vibe

    “Dresser was very old and hard to open” “Dated television”

  • Room is not nice

    “Towels look very worn out” “Carpet had smoke”

Review highlights

Location

76/100
8 reviews

Great location.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Cleanliness

55/100
10 reviews

Room cleanliness is acceptable.

“Clean facilities” “Non smoking room was smokey” “Lobby was terribly messy”

Service

46/100
7 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Breakfast

41/100
7 reviews

Bad breakfast.

“Breakfast was not existent so” “Breakfast is lacking” “No breakfast”

Room

40/100
20 reviews

Bad rooms with terrible bathrooms. Rooms are quite clean and beds are standard.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

Comfort

40/100
12 reviews

Okay beds but not comfortable overall.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Vibe

38/100
5 reviews

Poor vibe.

“Dresser was very old and hard to open” “Dated television” “Lobby was terribly messy”

Amenities

37/100
4 reviews

Poor hotel buildings.

“Noisy surroundings” “Lobby that didn't work” “No smoking room”

Ranked top 62% by solo travelers, with a score of 51

Good to know

  • Great shopping

    “Close to great mall” “Close to the stores”

  • Bad internet service

    “Internet was a pain” “Internet didn't work”

  • Great location

    “Close to great mall” “Relatively close to San Jose Airport”

  • Service is poor

    “Lobby staff not professional” “Cleaning staff was lacking”

Review highlights

Value

79/100
6 reviews

Best value for money.

“Free complimentary breakfast” “Cheap place to stay” “Great rate”

Location

77/100
9 reviews

Great location near lots of shopping.

“Close to great mall” “Relatively close to San Jose Airport” “Large car parking”

Service

49/100
4 reviews

Service is poor.

“Lobby staff not professional” “Cleaning staff was lacking” “No maintenance crew”

Comfort

42/100
7 reviews

Not very comfortable, with bad beds.

“Towels were very small” “Noisy surroundings” “Air conditioner didn't work”

Room

37/100
10 reviews

Bad rooms with subpar beds.

“Towels look very worn out” “Carpet had smoke” “Wall was cracked”

WiFi

37/100
5 reviews

Bad internet service.

“Internet was a pain” “Internet didn't work” “Wi-fi did not work”

Review Semantics by TrustYou

Customer Reviews of Best Value Inn & Suites

2.5 out of 5.Based on 43 guest reviews, Poor

Property Description

all rooms include refrigerator, microwave, coffee maker, heater/air conditioner, free hbo,comcast cable with 70 channels, free high speed internet, free continental breakfast and daily newspaper. located 6 miles from san jose airport and right next to the Great Mall of bay area. great america is about a 10 min. drive away as well.Try our exotic honneymoon suite with king round bed.

Details / Other Expenses

Check In:2:00 pm
Check Out:11:00 am
Year of Last Renovation:2009
Floors:3
Rooms:82
Corridors:All Rooms Have Exterior Hallways
Non Smoking Rooms:52
Handicap Rooms:3
Suites:9
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1
Policies / Expenses
Cancellation:
72 hr. cancellation
Nightly Parking:free
Typical Group Deposit:250.00
Total Taxes:10.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax:10.00%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

7 miles from san jose airport around 15 min. drive. no shuttle. taxi cost is around $20-$25 one way.

Airport Shuttle? Sorry, no airport shuttle available.

About Americas Best Value Inn

  • One of the fastest-growing hotel chains with 1,000+ locations in North America
  • Afforable hotel stay with free continental breakfast, high-speed internet, and HBO
  • Faxing and copying services
  • Value Club Program is a free instant rewards program that offers members 15% off standard room rates, free room upgrades, late check-out, and discounts on other travel products and services
  • Bathroom products now biodegradable offering environmentally friendly products

The Americas Best Value Inn highlights above are subject to change without notice.

People also viewed these hotels

More Details >
Exterior of Days Inn
Days Inn ~0.38 Miles away
More Details >
Photo of Milpitas Inn
Milpitas Inn ~0.42 Miles away

Testimonials: Why use Hotel Planner?

Testimonials icon
"This is the fastest room agreement we have ever made. I love, love, love your website. I have had nothing but success in using your company to book meeting rooms for our company. This makes my job so much easier." L.J. - Orlando, FL

Learn More Check Rates