Holiday Inn Express Civic Center

100 Civic Center Dr., Charleston, WV 25301 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
38.354610-81.642180
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 436 guest reviews

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  • Free breakfast
  • Airport shuttle provided
  • Avg. Group Discount of 11.9%!
  • Fitness / Gym is on-site
  • 196 rooms in property
  • Check-out: 12:00 PM
  • Groups & Meetings rating of 10.0/10
  • 3 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Charleston Civic Center, State Capitol Complex, Charleston Town Center Mall, University of Charleston, Yeager Airport, Festivall

Verified Reviews of Holiday Inn Express Civic Center

Below are the verified reviews from guests that we have booked recently:
"Room was next to the elevators NOISY."
Overall Score3.0/ 5
Awoke us early and disturbing.
(Individual traveler, booked 1 room), from US flag
27-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $114.84 average nightly rate.
"Friendly staff and nice room!"
Overall Score5.0/ 5
Enjoyed our brief stay. Staff was helpful and friendly, room was very nice and clean.
(Individual traveler, booked 1 room), from US flag
13-Oct-2019 Verified Review, stayed from Thu Oct 10 to Fri Oct 11 2019 at a $117.09 average nightly rate.
"Customer service at its best."
Overall Score4.0/ 5
The facility was clean, the staff was respectful, helpful, polite, accommodating and professional. I would recommend this facility to anyone traveling in the area of Charleston West Virginia.
(Individual traveler, booked 1 room), from US flag
08-Feb-2019 Verified Review, stayed from Sun Feb 03 to Wed Feb 06 2019 at a $103.99 average nightly rate.
"What you'd expect from HI."
Overall Score4.0/ 5
Location was good, staff was friendly, breakfast was ok.
(Individual traveler, booked 1 room), from US flag
01-Jan-2019 Verified Review, stayed from Sun Dec 30 to Mon Dec 31 2018 at a $74.25 average nightly rate.
"Good Stay"
Overall Score4.0/ 5
What you'd expect at Holiday Inn. Staff was friendly.
(Individual traveler, booked 1 room), from US flag
26-Dec-2018 Verified Review, stayed from Sat Dec 22 to Sun Dec 23 2018 at a $74.25 average nightly rate.
4.0 out of 5. Based on 436 guest reviews

Property Description

Hotel is conveniently located at the junctures of I-64, I-77, I-79 and five miles from Yeager Airport. The Holiday Inn Express is adjacent to the Charleston Civic Center, Town Center Mall and is within walking distance to 50 restaurants from fine dining to drive-in eateries. With renovations in 2010 the hotel features a great room where our hot breakfast buffet is served daily to overnight guests, as well as free parking and free van service within a 5-mile radius of the hotel. Included in your stay is free high speed wireless internet, local/long distance service and free in room coffee service. Meeting rooms are conveniently located on the first floor that can accommodate up to 120 people for a reception and 96 people for a banquet or classroom; catering is also available. A professional staff awaits to provide experienced assistance to your groups plans. Nearby attractions include Clay Center for the Arts, Appalachian Power Park and Tri-State Racetrack and Gaming Center.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2012
Floors: 6
Rooms: 196
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 196
Handicap Rooms: 8
Suites: 0
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 3 View Spaces
Meeting Space: 3233 sq. feet
Banquet Space: Holds 96 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 5.0 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: N/A
Policies / Expenses
Cancellation:
24 hours prior to Arrival
Nightly Parking: .00
Typical Group Deposit: Negotiable
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00%
Occupancy Tax: 6.00%
City Tax: 0.00%
Country Tax: 0.00%
VAT: Value Added Tax: 0.00 VAT % Inclusive
GST: Goods and Services Tax: 0.00 GST %
PST: Provincial Sales Tax: 0.00 PST %
Food and Beverage Tax: 6.50%
Audio Visual Tax: 6.50%
Other Tax: 6.50%
Resort/Hotel Fee: 0.00 Per Night
Parking Fee: 0.00 Per Night
Cleaning Fee: 0.00 Per Night
Porterage Fee: 3.00 Per Night (Not required)
Gym Fee: 0.00 Per Day
Spa Fee: 0.00 Per Day
Shipping Handling Fee: 0.00 Per Item (N/A)
Additional Person Fee: 0.00 Per Person (To Be Determined)
Rooms Wireless Internet Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night (To Be Determined)
Additional Room Fees: 0.00 Per Night (To Be Determined)
Food and Beverage Service Charge: 21.00%
Audio Visual Service Charge: 21.00%
Banquet Bartender Fees: 30.00 Per Hour
Avg. Continental Breakfast Cost: 9.95 Per Person
Avg. Plated Breakfast Cost: 13.95 Per Person
Avg. Buffet Breakfast Cost: 16.95 Per Person
Avg. Plated Lunch Cost: 18.95 Per Person
Avg. Buffet Lunch Cost: 19.95 Per Person
Avg. Boxed Lunch Cost: 15.95 Per Person
Avg. Plated Dinner Cost: 25.95 Per Person
Avg. Buffet Dinner Cost: 30.95 Per Person
Morning Break Cost: 6.95 Per Person
Afternoon Break Cost: 8.95 Per Person
Banquet Gallon of Coffee: 25.00 Per Item
Banquet Soda: 1.95 Per Item
Banquet Bottled Water: 1.95 Per Item
Banquet Hosted Bar: 35.00 Per Person/Per Hour
Banquet Reception w Hors d'oeuvres: 22.95 Per Person

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Yeager Airport (5 miles), Van shuttle service complimentary to and from airport,by taxi approximately $12 one way.

Local Shuttle Info: Complimentary shuttlet to Yeager Airport and within a five mile radius of hotel.

Breakfast Information

Complimentary Express Start hot buffet breakfast is served daily from:6:30 am – 9:30 am in hotel Great Room.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Free Wifi / Access code given at check-in

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

Seasonality of Hotel Rates at Holiday Inn Express Civic Center

Rate fluctuations of Holiday Inn Express Civic Center

The chart above shows seasonality of rates for both group/meeting quotes and the best individual rates our rate checker could find at the time the group offer was entered. The most competitive group deal shown is 63.7% in April 2019 and the highest average individual rate is $320 in the month of April 2019. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Holiday Inn Express Civic Center in a month when rates are lower.

Meeting Rooms and Banquet Rooms at Holiday Inn Express Civic Center

Below are the meeting, banquet, conference and event spaces at Holiday Inn Express Civic Center.

Feel free to use the Holiday Inn Express Civic Center meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charleston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Sternwheeler 46 x 34 x 9 156496/--729650543810/8969696
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Sternwheeler

Room Type:
General Meeting Room
Total Size:
1564 Sq. Mi
Dimensions:
46 x 34 x 9 Ft.
Floor Level:
1
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Sternwheeler Meeting Space Thumbnail 2
Photo 2 of Sternwheeler
Salon A 39 x 21 x 9 81940/--2534353020--/--5050--
Close This

Salon A

Room Type:
General Meeting Room
Total Size:
819 Sq. Mi
Dimensions:
39 x 21 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
5
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Simultaneous Interpretation
  • Sound System
Salon A Meeting Space Thumbnail 2
Photo 2 of Salon A
Salon B 34 x 25 x 9 85045/--3545403040--/--6060--
Close This

Salon B

Room Type:
General Meeting Room
Total Size:
850 Sq. Mi
Dimensions:
34 x 25 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Sound System
Photo of Salon B

FAQs about Holiday Inn Express Civic Center

What time is check in?

Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Holiday Inn Express Civic Center have?

There are 196 rooms in the property.

Is there any meeting space at Holiday Inn Express Civic Center?

Yes, they have 3 meeting rooms that can support various table layouts.

What kind of breakfast is at Holiday Inn Express Civic Center?

Complimentary Express Start hot buffet breakfast is served daily from:6:30 am – 9:30 am in hotel Great Room.

How much does internet cost?

Free Wifi / Access code given at check-in

Is there a gym at Holiday Inn Express Civic Center?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Located near shopping areas with easy access to parking. Great shopping. All guests liked the proximity to shopping.

Is there shuttle service?

Yes. Yeager Airport (5 miles), Van shuttle service complimentary to and from airport,by taxi approximately $12 one way. Good shuttle service. Every guests reviewed were happy with the shuttle service.

Is there a WiFi internet?

Yes. WiFi in the room did not work. Good wifi quality. Almost all guests said the wifi quality was great.

Are there rooms with kitchenettes?

Yes. Kitchenette needs more attention. Almost all guests were unsatisfied with the kitchenette.

Testimonials:

Testimonials icon
"All the hotels in my area were booked for the weekend I needed. I was worried that I wouldnt have any rooms for our out of town wedding guests. With the help of your company, I found a brand new hotel at a great rate! Thank you!!" J.K. - Lancaster, PA

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