Four Points by Sheraton Charleston

600 Kanawha Blvd. East, Charleston, WV 25301 United States (USA)
View Map Reservations: 1-800-760-7718
3 Star Property
38.34981-81.6385
Check availability
Very Good
4.0/5

Based on 452 guest reviews

Show Guest Reviews
  • Our hotel comes with an outdoor pool
  • Airport shuttle available
  • Avg. Group Discount of 13.2%!
  • Fitness center on property
  • 176 sleeping rooms in hotel
  • Check out: 12 Noon
  • Group booking rating of 10.0/10

Check Current Prices






Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 Bedroom Suite 1 King
Non-Smoking
Check Rates1 Bedroom Suite 2 Double
Non-Smoking
Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed King Bed
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Fullbed
Non-Smoking
Check RatesBase Category Room Double Twin Bed
Non-Smoking
Check RatesStandard Double Room Double Bed
Non-Smoking
Check RatesStandard Double Room with 2 Double Beds
Non-Smoking
Check RatesStandard King Room
Non-Smoking
Check RatesStandard Suite with 2 Double Bed
Non-Smoking
Check RatesStandard Suite with King Bed
Non-Smoking
Check RatesStay For Breakfast Rate Includes See Terms Guest Room 1 King
Non-Smoking
Check RatesStay For Breakfast Rate Includes See Terms Guest Room 2 Double
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking
Check RatesSuite 1 Bedroom 1 King Bed
Non-Smoking
Check RatesSuite 1 Bedroom 2 Double Beds
Non-Smoking
Check RatesSuite 2 Double Beds with Sofa Bed
Non-Smoking
Check RatesSuite Double Twin Bed 1 Bedroom
Non-Smoking
Check RatesWork Anywhere Stay Pass Includes WiFi See Terms Guest Room 1 King
Non-Smoking
Check RatesWork Anywhere Stay Pass Includes WiFi See Terms Guest Room 2 Double
Non-Smoking

Local Attractions

Clay Center for the Arts and Science, Charleston Town Center Mall, Haddad Riverfront Park, WV Capitol Complex, Cultural Center

Verified Reviews of Four Points by Sheraton Charleston

Below are the verified reviews from guests that we have booked recently:
"Visit"
Overall Score4.0/ 5
Overall good customer service. Had to call the front desk regarding mess in the room. Somebody did come up and vacuum.
(Individual traveler, booked 1 room), from US flag
24-Jan-2020 Verified Review, stayed from Tue Jan 21 to Wed Jan 22 2020 at a $160.92 average nightly rate.
"Cancellation"
Overall Score1.0/ 5
I booked my room through booking. com, I thought I was booking with the hotel. Unfortunately my mother in law was dying and I had to go to Maryland. I called to get maybe a REFUND OR PERHAPS another reservation for an later date. The agent at booking .com said that they would contact the hotel and explain my situation and perhaps a refund could be [processed. As of theis date I haven't heard anything and probably would. You connection with booking .com is a very poor idea. It reflect on your hotel as non personal and a scam of sorts. Have your own number listed and not get involved with this third party bullshit. Joel Lorenz lorenz.joel@yahoo.com very bad experience!
(Individual traveler, booked 1 room), from US flag
02-Nov-2019 Verified Review, stayed from Wed Oct 30 to Thu Oct 31 2019 at a $79.02 average nightly rate.
"four points gets five"
Overall Score5.0/ 5
Very nice place to stay. The rooms are excellent and check out is at noon.
(Individual traveler, booked 1 room), from US flag
15-Oct-2019 Verified Review, stayed from Sat Oct 12 to Sun Oct 13 2019 at a $98.10 average nightly rate.
"Very disappointing, won't return."
Overall Score2.0/ 5
I can't believe your hotel would charge guests $12/day to park in your parking garage due to only a few parking spots in lot in front of hotel. I have NEVER had to pay for parking at a hotel before and this will be the LAST time I ever stay at your hotel due to this. I refused to pay that rate, so I had to park on the street in the metered parking and move my car early every morning. The food in the little café in the lobby was outrageously expensive, so we only ate one meal there (b'fast sandwich which cost us $15 for two). The night staff at the front desk were not friendly towards us at all; never greeted us coming or going the entire three days we were there. I won't recommend your hotel to anyone.
(Individual traveler, booked 1 room), from US flag
15-Aug-2019 Verified Review, stayed from Sun Aug 11 to Wed Aug 14 2019 at a $79.92 average nightly rate.
"Friendly and efficient staff."
Overall Score5.0/ 5
The staff here is friendly, accommodating and pays attention to every detail. They over extended their hospitality and were helpful and happy. My family and I stayed here for three nights during our cousins wedding and we had a fantastic time. I would recommend this hotel for family events and for anyone who wants to stay in a clean, safe and friendly environment.
(Individual traveler, booked 1 room), from US flag
18-Jun-2019 Verified Review, stayed from Fri Jun 14 to Sun Jun 16 2019 at a $161.65 average nightly rate.
"Very Nice Rooms"
Overall Score5.0/ 5
I loved that the shampoos, etc. are installed in the showers. Great idea! The pillows and comforters were so cozy. However, the downfalls were the restaurant choices on the menu. We dined in the ding room and I was less than pleased. Also I asked that sodas, sandwiches and fruit be left in our room. I asked that mayonnaise be left with sandwiches, there was none but plenty of mustard. I also asked that tomatoes and lettuce be left off the sandwiches, it was put on the sandwiches, so a complete loss for the two that do not like either of those items. I can't wait to get my bill to see what I paid $130.00 for because I looked at the menu for sandwiches, soda and fruit and nowhere near that cost even with the chocolate covered strawberries. I was very disappointed with these items. I guess I was expecting a bit better since I spoke with Barb the day of our arrival and twice before that and was assured that everything would be as I requested. Next time I will try someplace else if my requests can't be met.
(Individual traveler, booked 1 room), from US flag
17-Dec-2015 Verified Review
"It was a very good experience."
Overall Score4.0/ 5
This hotel is vastly improved from the old Holiday Inn and in a great location. Good price for the money.
(Individual traveler, booked 1 room), from US flag
14-Jun-2014 Verified Review
4.0 out of 5. Based on 452 guest reviews

Property Description

Four Points by Sheraton is located downtown on the riverfront, directly across from Haddad Riverfront Park. The Four Points is within walking distance of The Charleston Town Center and many other entertainment and dining options. The Four Points offers The Atrium Cafe, which serves breakfast and dinner. Legal beverages are available in the Lobby Bar. Come and enjoy the experience of Charleston's only river front hotel.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 12 Noon
Year of Last Renovation: 2008
Floors: 12
Rooms: 176
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 176
Handicap Rooms: 16
Rooms with 1 Bed: 72
Rooms with 2 Beds: 80
Suites: 24
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 23125 sq. feet
Banquet Space: Holds 600 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
FEMA Approved: Yes
Pool Info:
Four Points has an indoor pool.
Policies / Expenses
Cancellation:
Individual reservations must be canceled 24 hours prior to arrival. Group blocks will be release one month prior to arrival. Rate may not be available after this date.
Nightly Parking: 10.0
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.00 Per Night
Occupancy Tax: 6.00 Per Night
Food and Beverage Tax: 7.00 Per Person
Audio Visual Tax: 7.00 Per Day
Parking Fee: 10.00 Per Night
Food and Beverage Service Charge: 22.00 Per Item
Audio Visual Service Charge: 22.00 Per Item
Banquet Bartender Fees: 90.00 Per Function
Avg. Continental Breakfast Cost: 11.00 Per Person
Avg. Plated Breakfast Cost: 13.00 Per Person
Avg. Buffet Breakfast Cost: 17.00 Per Person
Avg. Plated Lunch Cost: 18.00 Per Person
Avg. Buffet Lunch Cost: 22.00 Per Person
Avg. Boxed Lunch Cost: 17.00 Per Person
Avg. Plated Dinner Cost: 28.00 Per Person
Avg. Buffet Dinner Cost: 34.00 Per Person
Morning Break Cost: 8.00 Per Person
Afternoon Break Cost: 8.00 Per Person
Banquet Gallon of Coffee: 34.50 Per Item
Banquet Soda: 3.00 Per Person
Banquet Bottled Water: 3.00 Per Person
Banquet Hosted Bar: 6.00 Per Item
Banquet Reception w Hors d'oeuvres: 9.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Garage
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Quiet location
  • Radio in room
  • Restaurant
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Yeager Airport is located approximately five miles from the hotel; a complimentary shuttle to and from the airport is available 24 hours; one way taxi expense is $15.00

Local Shuttle Info: Only hotel in Charleston with 24 hour shuttle service.

Breakfast Information

Four Points serves breakfast in their restaurant at an average cost of $11.00.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry, pets are not allowed.

Internet / WiFI

Four Points offers complimentary Wi-Fi throughout the hotel.

About Four Points

  • Over 150 hotels in 30 countries
  • Free bottled water, coffee, and internet access
  • Great local beer with Beer Brews
  • Comfortable beds
  • Smoke-free property
  • Lounge offers specialty cocktails
  • Fitness facilities
  • Cooked-to-order breakfast available for a fee
  • Handicap accessible rooms & other specific accessibility needs available

The Four Points highlights above are subject to change without notice.

Meeting Rooms and Banquet Rooms at Four Points by Sheraton Charleston

Below are the meeting, banquet, conference and event spaces at Four Points by Sheraton Charleston.

Feel free to use the Four Points by Sheraton Charleston meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Charleston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Capitol City Suite A 58 x 55 x 10 3200--/------6860----/--20046--
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Capitol City Suite A

Room Type:
General Meeting Room
Total Size:
3200 Sq. Mi
Dimensions:
58 x 55 x 10 Ft.
Floor Level:
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
    Capitol City Suite B 24 x 55 x 10 1320--/------2520----/--12036--
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    Capitol City Suite B

    Room Type:
    General Meeting Room
    Total Size:
    1320 Sq. Mi
    Dimensions:
    24 x 55 x 10 Ft.
    Floor Level:
    Natural Light?:
    No
    Obstructions?
    No
    Built In Screens?
    No
    Built In Stage?
    No
    Built In A/V?
    No
    Amenities Available
      Mountain State Suite B 25 x 20 x 10 500--/------1612----/--3225--
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      Mountain State Suite B

      Room Type:
      General Meeting Room
      Total Size:
      500 Sq. Mi
      Dimensions:
      25 x 20 x 10 Ft.
      Floor Level:
      Natural Light?:
      No
      Obstructions?
      No
      Built In Screens?
      No
      Built In Stage?
      No
      Built In A/V?
      No
      Amenities Available
        Kanawha River Suite 33 x 36 x 10 1190--/------3228----/--7928--
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        Kanawha River Suite

        Room Type:
        General Meeting Room
        Total Size:
        1190 Sq. Mi
        Dimensions:
        33 x 36 x 10 Ft.
        Floor Level:
        Natural Light?:
        No
        Obstructions?
        No
        Built In Screens?
        No
        Built In Stage?
        No
        Built In A/V?
        No
        Amenities Available
          Mountain State Suite A 25 x 20 x 10 500--/------1612----/--3225--
          Close This

          Mountain State Suite A

          Room Type:
          General Meeting Room
          Total Size:
          500 Sq. Mi
          Dimensions:
          25 x 20 x 10 Ft.
          Floor Level:
          Natural Light?:
          No
          Obstructions?
          No
          Built In Screens?
          No
          Built In Stage?
          No
          Built In A/V?
          No
          Amenities Available
            Capitol City Ballroom 106 x 55 x 10 5800--/------126112----/--40096--
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            Capitol City Ballroom

            Room Type:
            General Meeting Room
            Total Size:
            5800 Sq. Mi
            Dimensions:
            106 x 55 x 10 Ft.
            Floor Level:
            Natural Light?:
            No
            Obstructions?
            No
            Built In Screens?
            No
            Built In Stage?
            No
            Built In A/V?
            No
            Amenities Available
              Capitol City Suite C 24 x 60 x 10 1440--/------2520----/--12036--
              Close This

              Capitol City Suite C

              Room Type:
              General Meeting Room
              Total Size:
              1440 Sq. Mi
              Dimensions:
              24 x 60 x 10 Ft.
              Floor Level:
              Natural Light?:
              No
              Obstructions?
              No
              Built In Screens?
              No
              Built In Stage?
              No
              Built In A/V?
              No
              Amenities Available
                Mountain State Suite 25 x 41 x 10 1025--/------3228----/--6464--
                Close This

                Mountain State Suite

                Room Type:
                General Meeting Room
                Total Size:
                1025 Sq. Mi
                Dimensions:
                25 x 41 x 10 Ft.
                Floor Level:
                Natural Light?:
                No
                Obstructions?
                No
                Built In Screens?
                No
                Built In Stage?
                No
                Built In A/V?
                No
                Amenities Available
                  Capitol City Suites B & C 48 x 55 x 10 2650--/------4436----/--240200--
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                  Capitol City Suites B & C

                  Room Type:
                  General Meeting Room
                  Total Size:
                  2650 Sq. Mi
                  Dimensions:
                  48 x 55 x 10 Ft.
                  Floor Level:
                  Natural Light?:
                  No
                  Obstructions?
                  No
                  Built In Screens?
                  No
                  Built In Stage?
                  No
                  Built In A/V?
                  No
                  Amenities Available
                    Capitol City Suites A & B 82 x 55 x 10 4500--/------60------/--30060--
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                    Capitol City Suites A & B

                    Room Type:
                    General Meeting Room
                    Total Size:
                    4500 Sq. Mi
                    Dimensions:
                    82 x 55 x 10 Ft.
                    Floor Level:
                    Natural Light?:
                    No
                    Obstructions?
                    No
                    Built In Screens?
                    No
                    Built In Stage?
                    No
                    Built In A/V?
                    No
                    Amenities Available
                      Pre-function Space 40 x 25 x 10 1000--/--------------/----100--
                      Close This

                      Pre-function Space

                      Room Type:
                      General Meeting Room
                      Total Size:
                      1000 Sq. Mi
                      Dimensions:
                      40 x 25 x 10 Ft.
                      Floor Level:
                      Natural Light?:
                      No
                      Obstructions?
                      No
                      Built In Screens?
                      No
                      Built In Stage?
                      No
                      Built In A/V?
                      No
                      Amenities Available

                        FAQs about Four Points by Sheraton Charleston

                        What time is check in?

                        Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

                        What time is check out?

                        Check out time is 12 Noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

                        How many rooms does Four Points by Sheraton Charleston have?

                        There are 176 sleeping rooms in the hotel.

                        Is there any meeting space at Four Points by Sheraton Charleston?

                        Yes, they have 1 meeting room that can support various table layouts.

                        What kind of breakfast is at Four Points by Sheraton Charleston?

                        Four Points serves breakfast in their restaurant at an average cost of $11.00.

                        How much does internet cost?

                        Four Points offers complimentary Wi-Fi throughout the hotel.

                        Can I get a AAA rate at Four Points by Sheraton Charleston?

                        Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Rate - 1 Bedroom Suite 1 King

                        Can I get a Senior or AARP rate at Four Points by Sheraton Charleston?

                        Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Discount Guest Room 1 King

                        Is there a gym at Four Points by Sheraton Charleston?

                        Yes, there is a gym/fitness area available on-site at the property.

                        Is there shuttle service?

                        Yes. Yeager Airport is located approximately five miles from the hotel; a complimentary shuttle to and from the airport is available 24 hours; one way taxi expense is $15.00 Good shuttle service. All guests were happy with the shuttle service.

                        Is there a WiFi internet?

                        Yes. WiFi system needs upgrading. Wifi quality could be improved. Most guests said the wifi quality was bad.

                        Are there rooms with kitchenettes?

                        Yes. Kitchenette needs more attention. The majority of guests were unsatisfied with the kitchenette.

                        Is there a pool at Four Points by Sheraton Charleston?

                        Yes, there is a pool on-site at the property. Four Points has an indoor pool..

                        Testimonials:

                        Testimonials icon
                        "The meeting was held on May 1st and it was great! The accommodations rec'd lots of compliments and the staff there were terrific to work with! I will be recommending your website to others in AmeriGas who schedule meetings." J.B. - Sacramento, CA

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