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Based on 60 guest reviews
Check In: | 15:00 |
Check Out: | 12:00 |
Year of Last Renovation: | 2018 |
Floors: | 13 |
Rooms: | 395 |
Corridors: | All Rooms Have Interior Hallways |
Non Smoking Rooms: | 395 |
Handicap Rooms: | 1 |
Rooms with 1 Bed: | 192 |
Rooms with 2 Beds: | 203 |
Suites: | 13 |
Room Windows: | Windows Do Open |
Cleaning Frequency: | Daily |
Meeting Rooms: | 4 |
Meeting Space: | 9463483 sq. feet |
Banquet Space: | Holds 15741 people |
Dist. to Food/Bars: | On-site |
Dist. to 24hr Restaurant: | On-site |
Dist. to Nearest Gym: | On-site |
Lounge/Bar Hours: | 10 am - 11 pm |
Pool Info: Four shimmering swimming pools, including a children's pool, cater to each traveler's desired atmosphere. Delectablemeals and treats are available at three á la carte dining options, a buffet, a ceviche bar, and a deli café with no requiredreservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids3-12 is available at the Explorer's Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Krystal GrandCancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever. | |
Ownership: | Inmobiliaria en hoteleria cancun santa fe s de rl de cv. Ave Juan Salvador Agraz #65, Piso 20 |
Cancellation: Group-Cancellations will be elaborated according to each group needs, per Hotel contract. | |
Nightly Parking: | $0.0 |
Typical Group Deposit: | 100% |
Total Taxes: | 0.00% |
Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
Occupancy Tax: | 3.00 Per Night |
Country Tax: | 16.00 Per Night |
Airport is 15 miles away from the hotel, 25 min drive.There is shuttle availability for $30 per person or taxi service for $60.
Local Shuttle Info: Airport shuttle, 24 hrs, $ 15 usd per person, one way
Restaurant O | Breakfast 6:30 a.m. – 11 a.m.; Dinner 5 p.m. – 11 p.m.• International buffet open for breakfast and dinner• Dress code: Casual
Sorry, pets are not allowed.
the hotel has parking, subject to avaialability.- No extra fee
•WiFi available in the room and all Hotel areas. (complimentary)
At a Glance: Enhanced Safety & Sanitation ProtocolsGet in the know about the essential changes we’ve made to keep you safe on the road:Our trained teams now operate in accordance with all COVID-19 safety and sanitation protocols. No matter the query, we’re fully prepared to assist with any issue regarding health, safety, and hygiene.When you check-in, you’ll be able to opt-in or out of housekeeping services. Housekeeping will wear full protective clothing (PPE) at all times.We’re sanitizing all communal spaces, working areas, and swimming pools according to human interface cleaning protocols. That means particular attention to ‘high-touch’ points like buttons, handrails, door handles, locks, faucets, counter surfaces, etc.We’ve limited the occupancy at all of our locations to allow proper social distancing.All of our cleaning products are now ECOLAB certified - the global leaders in water, hygiene, and energy technology.
Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
There are 395 sleeping rooms in the hotel.
Yes, they have 4 meeting rooms that can support various table layouts.
Restaurant O | Breakfast 6:30 a.m. – 11 a.m.; Dinner 5 p.m. – 11 p.m.• International buffet open for breakfast and dinner• Dress code: Casual
the hotel has parking, subject to avaialability.- No extra fee
•WiFi available in the room and all Hotel areas. (complimentary)
Yes, there is a gym/fitness area available on-site at the property.
Yes, there is a pool on-site at the property. Four shimmering swimming pools, including a children’s pool, cater to each traveler’s desired atmosphere. Delectablemeals and treats are available at three á la carte dining options, a buffet, a ceviche bar, and a deli café with no requiredreservations. Five bars and lounges serve a wide array of cocktails and unlimited top-shelf spirits. Supervised fun for kids3-12 is available at the Explorer’s Club allowing adults to sneak away and enjoy pampering at the spa. Reflect Krystal GrandCancun caters to every vacation style and creates the perfect atmosphere for moments to remember forever..