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Very Good
4.0/5
Based on 627 guest reviews
- Our hotel comes with an outdoor pool
- Avg. Group Discount of 5.8%!
- Fitness / Gym is on-site
- 126 rooms in property
- Hotel has 6 floors
- Hotel has 126 suites
- Check-in: 3:00 PM
- Hotel has an eco-friendly policy
- Groups/Meetings rating of 10.0/10
- 4 conference rooms in property
Standard prices by room type for the next 60 days
Room Types
Check RatesMember Rate ADA Accessible King Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesSenior Citizen ADA Accessible King Shower Snr Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesSenior Citizen ADA Accessible King Tub Snr Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesSenior Citizen Spclty 2 Double Beds Snr Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate ADA Accessible King Shower Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Check RatesStandard Rate ADA Accessible King Tub Hyatt Grand Bed Cozy Corner Sofa Sleeper
Non-Smoking
Local Attractions
King's Dominion, Maymont, Civil War Battlegrounds, Busch Gardens, Lewis Ginter Gardens, Stony Point Town Center, Short Pump Town Center, Chesterfield Town Center, Ice Zone, Richmond Indoor Soccer Experience and River City SportsPlex. G.R.A.P ( Greater Richmond Aquatics Program only 10 miles away)
Map Location of Hyatt Place
Verified Reviews of Hyatt Place Richmond / Arboretum
Below are the verified reviews from guests that we have booked recently: "It was ok, needs an update."
Overall Score3.0/ 5
It was okay for one night.
Lane C. (Individual traveler, booked 1 room), from 
28-Dec-2022 Verified Review, stayed from Sun Dec 25 to Mon Dec 26 2022 at a $116.10 average nightly rate. 
"Less attention to property standards."
Overall Score3.0/ 5
Usually stayed here and enjoyed it immensely; however, there has been a noticeably decrease in the upkeep of the property 9oth in cleanliness and routine maintenance. Also, the morning breakfast standards have lowered tremendously mediocre selections, stale food, old fruit.
Betty L. (Individual traveler, booked 1 room), from
23-Dec-2022 Verified Review, stayed from Tue Dec 20 to Thu Dec 22 2022 at a $116.10 average nightly rate. "Nice comfortable overnight stay."
Overall Score4.0/ 5
Clean and comfortable room and slept very well. Can't ask for much more than that for an overnight stay.
Russell W. (Individual traveler, booked 1 room), from
22-Sep-2022 Verified Review, stayed from Sat Sep 17 to Sun Sep 18 2022 at a $143.52 average nightly rate. "Great Hotel & Staff"
Overall Score5.0/ 5
My husband and I enjoyed our stay at the hotel for my sister's wedding. The rooms were large and clean. The front desk was great, especially Fritz. He is very kind, smart and patient. He helped us with our check in and smiled the whole time. He is an employee worth keeping.
Christopher H. (Individual traveler, booked 1 room), from
20-Sep-2022 Verified Review, stayed from Fri Sep 16 to Sun Sep 18 2022 at a $118.04 average nightly rate. "Great service, comfy bed, big pool, lovely room."
Overall Score5.0/ 5
Great service, comfy bed, big pool, lovely room. Fritz met us with a smile. On Sat. morning there was a full bus load of people and he and a nice lady made sure everyone was getting what they needed. This was no simple task. We had an excellent stay.
Cynthia H. (Individual traveler, booked 1 room), from
19-Sep-2022 Verified Review, stayed from Fri Sep 16 to Sun Sep 18 2022 at a $116.00 average nightly rate. "Staff is top notch!"
Overall Score4.0/ 5
Had a really great stay at the Hyatt! Outstanding kudos to the staff (especially Fritz!) who were all extremely friendly and helpful.
Heidi P. (Individual traveler, booked 1 room), from
18-Sep-2022 Verified Review, stayed from Fri Sep 16 to Sun Sep 18 2022 at a $179.00 average nightly rate. "Small suites ( King)."
Overall Score3.0/ 5
Overall service was average, suites should not be considered suites, rooms were extremely small, bath room was small, towels over the showers in the bathroom, only one TV, poor lighting, no cosmetic tissues in rooms. The king size suite was the size was ridiculously small!
Valeria M. (Individual traveler, booked 1 room), from
11-Aug-2020 Verified Review, stayed from Sat Aug 08 to Sun Aug 09 2020 at a $116.99 average nightly rate. "Beautiful hotel. Room was beautiful."
Overall Score5.0/ 5
Beautiful hotel. Excellent check in and check out service. Room was beautiful. Better than expected! Excellent amenities! I would highly recommend the hotel.
Maria K. (Individual traveler, booked 1 room), from
09-Jul-2020 Verified Review, stayed from Sun Jul 05 to Mon Jul 06 2020 at a $109.00 average nightly rate. "Nice"
Overall Score3.0/ 5
The Hyatt Place was a nice and relaxing getaway. The staff was great. Suggestions: add microwave to rooms, update carpet and paint, prepare some of the mcmuffins without meat for people who do not eat meat and repair pots holes in back of hotel.
Teyon K. (Individual traveler, booked 1 room), from
14-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sun Apr 13 2014 at a $104.00 average nightly rate. Property Description
Extra large rooms with 42" High Definition Plasma TV's. Hyatt Grand Beds, Refrigerators, Coffee Makers,Hair Dryers, Iron and Ironing board. Complimentary High Speed Internet Access throughout hotel including Meeting Rooms. Deluxe Breakfast buffet available for purchase daily. Expanded menu available for purchase 24/7. Two meeting rooms ( 744 sq ft and 360 sq ft or together 1104 sq ft).Conveniently located, easy access to all of Central Virginia, only 10 minutes from downtown Richmond.
Green Sustainability
Recycling. Guests options for daily laundry.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 12:00 PM |
| Year of Last Renovation: | 2017 |
| Floors: | 6 |
| Rooms: | 126 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 126 |
| Handicap Rooms: | 6 |
| Suites: | 126 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 4 View Spaces |
| Meeting Space: | 3304 sq. feet |
| Banquet Space: | Holds 92 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | 0.3 Mi |
| Lounge/Bar Hours: | 11AM to 12 Midnight |
| Pool Info: Outdoor Pool open only Memorial Day through Labor Day, 6:00 AM to 10:00 PM. | |
Policies / Expenses
| Cancellation: Individual cancellation policy, 48 hours prior to day of arrival. | |
| Nightly Parking: | 0 |
| Typical Group Deposit: | 25% |
| Total Taxes: | 13.30% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 5.30% |
| Occupancy Tax: | 8.00% |
| Food and Beverage Tax: | 5.30% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Gym Fee: | 0.00 Per Day |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Meeting Power Surcharge Fee: | 0.00 Per Night |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 20.00% (Catering service fee.) |
| Audio Visual Service Charge: | 0.00% |
| Banquet Labor Fees: | 0.00 Per Hour |
| Chef Attendant Fees: | 0.00 Per Night |
| Avg. Continental Breakfast Cost: | 8.00 Per Person |
| Avg. Buffet Breakfast Cost: | 12.00 Per Person |
| Avg. Plated Lunch Cost: | 20.00 Per Person |
| Avg. Buffet Lunch Cost: | 20.00 Per Person |
| Avg. Boxed Lunch Cost: | 15.00 Per Person |
| Morning Break Cost: | 8.00 Per Person |
| Afternoon Break Cost: | 8.00 Per Person |
| Banquet Gallon of Coffee: | 4.95 Per Person |
| Banquet Soda: | 1.00 Per Person |
| Banquet Bottled Water: | 1.00 Per Person |
Amenities / Features
- Air conditioning
- Alarm clock
- ATM
- Baggage storage facilities
- Bus parking
- Central location
- Complimentary newspaper
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Credit card accepted: Diners Club
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Internet - ethernet
- Free WiFi Internet
- Ironing facilities
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Pets allowed
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Self controlled heating/cooling system
- Shower
- Swimming pool - outdoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Voicemail
Airport & Shuttle Information
Richmond International, 19 miles, Groome Transportation ($50 one way).
Local Shuttle Info: Hotel does not offer shuttle services.
Breakfast Information
Deluxe Breakfast buffet with hot gourmet and healthy options.
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Yes! Pets are allowed.Maximum of 2 pets per room. Non-refundable $75.00 Pet Fee will be assessed at check-in.
Parking Info
Complimentary self-parking available.
Internet / WiFI
Complimentary Wireless Internet throughout all Guest Rooms, Lobby, and Meeting Spaces.
About Hyatt Place
- Known as a business and airport hotel with a casual atmosphere
- Spacious guestrooms with luxury bath and skin care amenities
- Free Wi-Fi and remote printing everywhere in the hotel
- Improved Elevated Breakfast complimentary to World of Hyatt Members
- Indulge in some coffee or hit up the Cocktails Bar
- 24/7 Gallery menu and market offers a wide selection of appetizers, soups, salads, sandwiches, sweets at any time of the night or day
- The Gallery is a place where friends and family can gather for social hour
- Forget something? Hyatt Place also has nail polish, a universal cell phone charger, toothpaste, and plenty more that you can purchase, borrow, or simply enjoy at no expense
The Hyatt Place highlights above are subject to change without notice.
Seasonality of Hotel Rates at Hyatt Place
This chart illustrates seasonality of room rates for both our group quotes and the best online individual rates our system could find at the time the group bid was entered. The best group deal shown is 27.2% in February 2022 and the highest average individual rate is $192 in the month of March 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hyatt Place in a month when rates are lower.
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Meeting Rooms and Banquet Rooms at Hyatt Place
Below are the meeting, banquet, conference and event spaces at Hyatt Place.
Feel free to use the Hyatt Place meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Richmond event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) | Size (sqft.) | Banquet 5'/6'  | Crescent | Classroom | Hollow Square  | U-Shape | Boardroom | Convention 8'/10'  | Theater | Reception | Regist. Desk  |
| Pocahontas | 46 x 24 x 9 | 1100 | --/80 | 64 | 50 | 40 | 40 | 45 | --/-- | 80 | 75 | -- |
Close This PocahontasThe meeting room can be divided into two separate rooms, one, 31'''' X 24" ( 744 sq ft) and the second one 15'''' X 24'''' ( 360 sq ft) Room Type: General Meeting Room Total Size: 1100 Sq. Mi Dimensions: 46 x 24 x 9 Ft. Floor Level: Ground Level Power Outlets: 9 Columns: 0 Windows: 3 Natural Light?: Yes Obstructions? No Built In Screens? Yes Built In Stage? No Built In A/V? Yes Amenities Available
    | ||||||||||||
| Pocahontas Room | 31 x 24 x 10 | 744 | --/-- | -- | 36 | 30 | 30 | 15 | --/-- | 50 | 50 | -- |
Close This Pocahontas RoomRoom Type: General Meeting Room Total Size: 744 Sq. Mi Dimensions: 31 x 24 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Pocahontas/Powhatan Room | 46 x 24 x 10 | 1100 | --/-- | -- | 46 | 40 | 40 | -- | --/-- | 75 | 50 | -- |
Close This Pocahontas/Powhatan RoomRoom Type: General Meeting Room Total Size: 1100 Sq. Mi Dimensions: 46 x 24 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
| Powhatan Room | 15 x 24 x 10 | 360 | --/-- | -- | 12 | 10 | 10 | 10 | --/-- | 20 | 20 | -- |
Close This Powhatan RoomRoom Type: General Meeting Room Total Size: 360 Sq. Mi Dimensions: 15 x 24 x 10 Ft. Floor Level: Natural Light?: No Obstructions? No Built In Screens? No Built In Stage? No Built In A/V? No Amenities Available | ||||||||||||
Planning an Event? Richmond Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Hyatt Place Richmond / Arboretum
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Hyatt Place Richmond / Arboretum have?
There are 126 rooms in the property.
Is there any meeting space at Hyatt Place Richmond / Arboretum?
Yes, they have 4 meeting rooms that can support various table layouts.
What kind of breakfast is at Hyatt Place Richmond / Arboretum?
Deluxe Breakfast buffet with hot gourmet and healthy options.
What parking is available at Hyatt Place Richmond / Arboretum?
Complimentary self-parking available.
How much does internet cost?
Complimentary Wireless Internet throughout all Guest Rooms, Lobby, and Meeting Spaces.
Can I get a AAA rate at Hyatt Place Richmond / Arboretum?
Sorry, this hotel does not offer AAA hotel discounts at this time.
Can I get a Senior or AARP rate at Hyatt Place Richmond / Arboretum?
Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Citizen 2 Double Beds Snr Hyatt Grand Bed Cozy Corner Sofa Sleeper
Is there a gym at Hyatt Place Richmond / Arboretum?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Hyatt Place Richmond / Arboretum?
Yes, there is a pool on-site at the property. Outdoor Pool open only Memorial Day through Labor Day, 6:00 AM to 10:00 PM..
Can I get a group rate at Hyatt Place Richmond / Arboretum?
Yes, you can get room block and/or discount for a group if you need 10+ rooms per night. The average groups saves around 5.8%.
Testimonials:
"I will recommend this website to all of my friends. It was great to have such a speedy response and genuine offers." S.S. - St. Paul, MN
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