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Very Good
4.0/5
Based on 3957 guest reviews
- Includes an outdoor pool
- Shuttle from airport available
- Access to gym on-site
- Hotel has 397 rooms
- 25 floors in property
- 397 suites in property
- Check in time: 3:00 PM
- Group booking rating of 7.5/10
- Hotel has 16 meeting rooms
Standard prices by room type for the next 60 days
Room Types
Check Rates
AARP Gds Suite 1 King Bed Sep Lvng Area 2 Tvs AARP ID Required At Check in
Smoking Non-Smoking
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AARP Gds Suite 2 Queen Beds Sep Lvng Area 2 Tvs AARP ID Required At Check in
Non-Smoking
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Gds Suite 1 King Bed Sep Lvng Area 2 Tvs Save Up To 10% Sunday Thursday
Smoking Non-Smoking
Map Location of Ameristar Casino Resort and Spa
Verified Reviews of Ameristar Casino Resort & Spa
Below are the verified reviews from guests that we have booked recently:
"My Stay"
Overall Score2.0/ 5
Was told by booking there was a buffet and there's not, so I figured I'd hit the spa and it's closed down, but I did hit a jackpot.
Randy E. (Individual traveler, booked 1 room), from 
24-Dec-2022
Verified Review, stayed from Sat Dec 24 to Sun Dec 25 2022 at a $283.99 average nightly rate.
"Bad Experience"
Overall Score3.0/ 5
three rooms were ordered at the same time and put on one credit card. ( mine) asked for rooms together. Asked for two of the rooms to be handicapped. Rooms were not only NOT CLOSE BUT on three different floors. None were handicapped.
Joan D. (Individual traveler, booked 1 room), from
13-Sep-2022
Verified Review, stayed from Mon Sep 12 to Tue Sep 13 2022 at a $229.00 average nightly rate.
"After Blowing over Two Grand!"
Overall Score4.0/ 5
NO COMPS OR CREDITS.
Al A. (Individual traveler, booked 1 room), from
29-Aug-2022
Verified Review, stayed from Sun Aug 28 to Mon Aug 29 2022 at a $199.00 average nightly rate.
"Little Upset"
Overall Score3.0/ 5
We got there and they said our rooms had been canceled. So we waited to get new ones. Our bed broke in the room so we had to pack up and move to another room. So it was a little upsetting. Did not get any type of compensation or nothing. Ice machine was broke had to go to another floor to get ice.
Patricia E. (Individual traveler, booked 1 room), from
16-Aug-2022
Verified Review, stayed from Sun Aug 14 to Tue Aug 16 2022 at a $206.38 average nightly rate.
"Misled when setting up reservations."
Overall Score2.0/ 5
Overcharged for a room that was supposed to be free bathroom rooms sticky room wreaked of cigarette smoke and had to listen to neighbors music till 4:00 in the morning very bad experience overal.
Kathy K. (Individual traveler, booked 1 room), from
08-Jul-2022
Verified Review, stayed from Thu Jul 07 to Fri Jul 08 2022 at a $219.00 average nightly rate.
"Excellent place to stay!"
Overall Score5.0/ 5
Excellent place to stay!
Walter F. (Individual traveler, booked 1 room), from
02-Jun-2022
Verified Review, stayed from Mon May 30 to Tue May 31 2022 at a $168.99 average nightly rate.
"Excellent stay!
"
Overall Score5.0/ 5
The room was awesome! Felt like I was at home and definitely the best room I've ever stayed in!
Ronald H. (Individual traveler, booked 1 room), from
14-Sep-2021
Verified Review, stayed from Sat Sep 04 to Sun Sep 05 2021 at a $323.99 average nightly rate.
"Not good. .."
Overall Score2.0/ 5
For $240. I expect more than cheap plastic cups and dated rooms. Food was one of the worst ever, tough fat steak, greasy wings and subpar drinks. On top of this, The casino machines were the tightest. My last stay here.
Barry M. (Individual traveler, booked 1 room), from
17-May-2021
Verified Review, stayed from Mon May 17 to Tue May 18 2021 at a $184.99 average nightly rate.
"Reservations"
Overall Score3.0/ 5
It was difficult to get someone on the phone to make any changes to our group reservation. I called for multiple days and requested a call back from the online portal and finally after a few days I got someone. We were also unable to make any changes with the hotel directly due to the rooms being actually booked via Expedia. This made everything entirely more difficult than it needed to be. Actual hotel was nice.
Misty H. (Group coordinator, booked 7 rooms), from
22-Mar-2021
Verified Review, stayed from Fri Mar 19 to Sun Mar 21 2021 at a $239.99 average nightly rate.
"Ameristar St. Charles, Mo."
Overall Score5.0/ 5
Great hotel, beautiful room. Indoor and outdoor pools. Sorry I didn't bring my suit. Casino is very nice. Good selection of machines. Food is also great.
Paul S. (Individual traveler, booked 1 room), from
29-Jan-2021
Verified Review, stayed from Wed Jan 27 to Fri Jan 29 2021 at a $158.49 average nightly rate.
"Room not ready at 9:30 PM day of check in."
Overall Score2.0/ 5
We arrived at the hotel at 9:30 PM and went to the front desk to check in. We were told the room was not ready and that they could not provide an estimate of when it would be ready. They told us they would call us when the room was ready. They did not call us and we went back to the front desk at midnight. There was a different person working at that time and mentioned that she was about to call us (not sure how true that is). She also mentioned that tonight wasn't any different than any other night. This is something I've never experienced at any other hotel. The room was very nice and mostly clean except for a wad of hair in the shower. Would not likely stay here again.
Andrew F. (Individual traveler, booked 1 room), from
06-Mar-2019
Verified Review, stayed from Fri Mar 01 to Sun Mar 03 2019 at a $249.00 average nightly rate.
Property Description
As the first AAA Four Diamond hotel in St. Charles, Ameristar's 397-room all-suite hotel brings state-of-the-art amenities to the St. Charles riverfront. The hotel pays homage to the historical architecture of the area.
The hotel includes an outstanding selection of first-class in-suite amenities; an impressive indoor/outdoor pool including a distinctive landscape area; a tranquil and luxurious full-service spa and a new 2,350 space car parking garage, (increasing the total number of available spaces in the two parking garages to 6,100). The distinctive design of the hotel and garage exterior was inspired by the architectural characteristics of the preserved buildings of St. Charles' historic Main Street and the newly-refurbished warehouse buildings of downtown St. Louis' Loft District. The grand hotel tower is painstakingly detailed to incorporate the time-worn quality of aged brick and decorative ornamental cast moldings indigenous to the historic structures of the area. Guestroom windows mirror the reflective glow of night lights dancing across the nearby river.
Two ballrooms, five meeting rooms and an executive board room are included in the 19,200 square feet of meeting space. High-end finishes, rich wood panels, exclusively-designed woven carpet and custom lighting define the contemporary look of the center. A state-of-the-art business center and a fully-equipped banquet kitchen complete the spectacular facility, which is housed in the second level of Ameristar's existing $360 million casino entertainment facility.
Details / Other Expenses
| Check In: | 3:00 PM |
| Check Out: | 11:00 AM |
| Year of Last Renovation: | 2007 |
| Floors: | 25 |
| Rooms: | 397 |
| Corridors: | All Rooms Have Interior Hallways |
| Non Smoking Rooms: | 317 |
| Handicap Rooms: | |
| Suites: | 397 |
| Room Windows: | Windows Don't Open |
| Cleaning Frequency: | Daily |
| Meeting Rooms: | 16 View Spaces |
| Meeting Space: | 20000 sq. feet |
| Banquet Space: | Holds 1450 people |
| Dist. to Food/Bars: | On-site |
| Dist. to 24hr Restaurant: | On-site |
| Dist. to Nearest Gym: | On-site |
| Lounge/Bar Hours: | 7:30 AM - 3:00 AM |
| Pool Info: With such enticing poolside amenities as hot tubs and a cozy fire pit, is it any wonder that spa and hotel guests who try out our expansive indoor/outdoor swimming pool tend to linger after they swim? 6a – 9p Daily 9p – 12a Adults 18+ Only |
|
Policies / Expenses
| Cancellation: Twenty-four hours prior to arrival date |
|
| Nightly Parking: | $0 |
| Typical Group Deposit: | Yes |
| Total Taxes: | 16.44% |
| Total Misc Fees: | $0.00 USD (mandatory resort fees/taxes) |
| State Tax: | 7.45% |
| Occupancy Tax: | 1.00% |
| City Tax: | 7.99% |
| Food and Beverage Tax: | 10.54% |
| Audio Visual Tax: | 9.45% |
| Resort/Hotel Fee: | 0.00 Per Night |
| Parking Fee: | 0.00 Per Night |
| Cleaning Fee: | 0.00 Per Night |
| Porterage Fee: | 3.00 Per Item |
| Gym Fee: | 0.00 Per Day |
| Shipping Handling Fee: | 0.00 Per Item |
| Additional Person Fee: | 0.00 Per Person |
| Rooms Wireless Internet Fee: | 0.00 Per Day |
| Rooms Wired Internet Fee: | 0.00 Per Day |
| Meeting Wireless Internet Fee: | 0.00 Per Day |
| Meeting Wired Internet Fee: | 0.00 Per Day |
| Additional Room Fees: | 0.00 Per Night |
| Food and Beverage Service Charge: | 20.00% |
| Audio Visual Service Charge: | 0.00% |
| Banquet Labor Fees: | 100.00 Per Hour |
| Banquet Bartender Fees: | 100.00 Per Hour |
| Chef Attendant Fees: | 100.00 Per Night |
| Avg. Continental Breakfast Cost: | 18.00 Per Person |
| Avg. Plated Breakfast Cost: | 18.00 Per Person |
| Avg. Buffet Breakfast Cost: | 26.00 Per Person |
| Avg. Plated Lunch Cost: | 27.00 Per Person |
| Avg. Buffet Lunch Cost: | 27.00 Per Person |
| Avg. Boxed Lunch Cost: | 19.00 Per Person |
| Avg. Plated Dinner Cost: | 38.00 Per Person |
| Avg. Buffet Dinner Cost: | 40.00 Per Person |
| Morning Break Cost: | 6.50 Per Person (Starting at) |
| Afternoon Break Cost: | 8.50 Per Person (Starting at) |
| Banquet Gallon of Coffee: | 34.00 Per Person |
| Banquet Soda: | 3.50 Per Person |
| Banquet Bottled Water: | 3.00 Per Person |
| Banquet Hosted Bar: | 18.00 Per Person/Per Hour (Starting at) |
| Banquet Reception w Hors d'oeuvres: | 20.00 Per Person/Per Hour (Starting at) |
Amenities / Features
- Air conditioning
- Airport Shuttle
- Alarm clock
- ATM
- Baggage storage facilities
- Breakfast in room
- Central location
- Complimentary newspaper
- Conference facilities
- Credit card accepted: Mastercard/Visa
- Credit card accepted: American Express
- Credit card accepted: Discover
- Dinner available
- Electronic key card
- Elevator
- Express Check-Out
- Facilities for the disabled
- Fax available
- Fitness and health center
- Free local calls
- Games room
- Garage
- Hairdryer available
- Handicap accessible
- Central heating
- Ice Maker
- Internet - wireless
- Free WiFi Internet
- Ironing facilities
- Jacuzzi
- Licensed bar
- Movies in room
- Non-smoking rooms
- 24 hours opened
- Office or business center
- Private bathroom in room
- Quiet location
- Radio in room
- Refrigerator
- Restaurant
- Safe in rooms
- Self controlled heating/cooling system
- Shop
- Shower
- Shows or evening entertainment
- Spa
- Swimming pool - outdoor
- Swimming pool - indoor
- Tea and coffee making facilities
- Telephone
- Telephone in all rooms
- Telephone - Free local calls
- Television
- TV - Free Cable
- TV Channel: HBO
- Travellers cheques accepted
- Valet Parking
- Voicemail
Airport & Shuttle Information
St. Louis-Lambert Airport
Local Shuttle Info: Based on availability for groups only
Pet Friendly?
Service animals complying with ADA Title lll regulations are allowed.
Sorry, pets are not allowed.Similar hotels close by
Meeting Rooms and Banquet Rooms at Ameristar Casino Resort and Spa
Below are the meeting, banquet, conference and event spaces at Ameristar Casino Resort and Spa.
Feel free to use the Ameristar Casino Resort and Spa meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Saint Charles event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.
| Meeting Room Name | L x W x H (Feet) |
Size (sqft.) |
Banquet 5'/6'  |
Crescent |
Classroom |
Hollow Square  |
U-Shape |
Boardroom |
Convention 8'/10'  |
Theater |
Reception |
Regist. Desk  |
| Discovery Ballroom | 101 x 117 x 20 | 11817 | 640/800 | 560 | 560 | -- | -- | -- | 50/45 | 1150 | 1450 | -- |
|
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Discovery Ballroom
Room Type:
Ballroom
Total Size:
11817 Sq. Mi
Dimensions:
101 x 117 x 20 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Discovery A | 47 x 58 x 20 | 2726 | 192/200 | 168 | 150 | 88 | 60 | -- | 18/15 | 275 | 300 | -- |
|
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Discovery A
Room Type:
Ballroom Section
Total Size:
2726 Sq. Mi
Dimensions:
47 x 58 x 20 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Discovery B | 47 x 58 x 20 | 2726 | 192/200 | 168 | 150 | 88 | 60 | -- | 18/15 | 275 | 300 | -- |
|
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Discovery B
Room Type:
Ballroom Section
Total Size:
2726 Sq. Mi
Dimensions:
47 x 58 x 20 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Discovery C | 37 x 53 x 20 | 1961 | 144/180 | 126 | 125 | 66 | 50 | -- | 11/8 | 200 | 250 | -- |
|
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Discovery C
Room Type:
Ballroom Section
Total Size:
1961 Sq. Mi
Dimensions:
37 x 53 x 20 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Discovery D | 37 x 53 x 20 | 1961 | 144/180 | 126 | 125 | 66 | 50 | -- | 11/8 | 200 | 250 | -- |
|
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Discovery D
Room Type:
Ballroom Section
Total Size:
1961 Sq. Mi
Dimensions:
37 x 53 x 20 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Imagination Ballroom | 57 x 68 x 13 | 3876 | 320/350 | 245 | 200 | 80 | 56 | -- | 29/26 | 500 | 580 | -- |
|
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Imagination Ballroom
Room Type:
Ballroom
Total Size:
3876 Sq. Mi
Dimensions:
57 x 68 x 13 Ft.
Floor Level:
2
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
Yes
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Imagination A | 28 x 34 x 13 | 952 | 64/80 | 56 | 50 | 40 | 34 | -- | 7/4 | 100 | 100 | -- |
|
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Imagination A
Room Type:
Ballroom Section
Total Size:
952 Sq. Mi
Dimensions:
28 x 34 x 13 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Imagination B | 28 x 34 x 13 | 952 | 64/80 | 56 | 50 | 40 | 34 | -- | 7/4 | 100 | 100 | -- |
|
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Imagination B
Room Type:
Ballroom Section
Total Size:
952 Sq. Mi
Dimensions:
28 x 34 x 13 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Amenities Available
|
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| Imagination C | 28 x 34 x 13 | 952 | 64/80 | 56 | 50 | 40 | 34 | -- | 7/4 | 100 | 100 | -- |
|
Close This
Imagination C
Room Type:
Ballroom Section
Total Size:
952 Sq. Mi
Dimensions:
28 x 34 x 13 Ft.
Floor Level:
2
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Imagination D | 28 x 34 x 13 | 952 | 64/80 | 56 | 50 | 40 | 34 | -- | 7/4 | 100 | 100 | -- |
|
Close This
Imagination D
Room Type:
Ballroom Section
Total Size:
952 Sq. Mi
Dimensions:
28 x 34 x 13 Ft.
Floor Level:
2
Columns:
1
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Aspiration | 28 x 17 x 11 | 476 | 32/40 | 28 | 20 | 20 | 16 | -- | 3/2 | 33 | 33 | -- |
|
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Aspiration
Room Type:
Office / Storage
Total Size:
476 Sq. Mi
Dimensions:
28 x 17 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Insight | 25 x 25 x 11 | 625 | 32/40 | 28 | 30 | 30 | 24 | -- | 5/4 | 44 | 44 | -- |
|
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Insight
Room Type:
General Meeting Room
Total Size:
625 Sq. Mi
Dimensions:
25 x 25 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Prosperity | 23 x 25 x 11 | 575 | 32/40 | 28 | 25 | 26 | 18 | -- | 5/4 | 38 | 38 | -- |
|
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Prosperity
Room Type:
General Meeting Room
Total Size:
575 Sq. Mi
Dimensions:
23 x 25 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Success | 23 x 25 x 11 | 575 | 32/40 | 28 | 25 | 26 | 18 | -- | 5/4 | 42 | 42 | -- |
|
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Success
Room Type:
General Meeting Room
Total Size:
575 Sq. Mi
Dimensions:
23 x 25 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Vision | 23 x 26 x 11 | 598 | 32/40 | 28 | 25 | 26 | 18 | -- | 5/4 | 42 | 42 | -- |
|
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Vision
Room Type:
General Meeting Room
Total Size:
598 Sq. Mi
Dimensions:
23 x 26 x 11 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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| Wisdom Boardroom | 26 x 25 x 9 | 650 | --/-- | -- | -- | -- | -- | 14 | --/-- | -- | -- | -- |
|
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Wisdom Boardroom
Room Type:
Boardroom
Total Size:
650 Sq. Mi
Dimensions:
26 x 25 x 9 Ft.
Floor Level:
2
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
|
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Planning an Event? Saint Charles Hotel RFP Request for Proposal | Find Meeting Space | Meeting Space Calculator
FAQs about Ameristar Casino Resort & Spa
What time is check in?
Check in time is 3:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.
What time is check out?
Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.
How many rooms does Ameristar Casino Resort & Spa have?
There are 397 sleeping rooms in the hotel.
Is there any meeting space at Ameristar Casino Resort & Spa?
Yes, they have 16 meeting rooms that can support various table layouts.
Can I get a AAA rate at Ameristar Casino Resort & Spa?
Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA Gds Suite 1 King Bed Sep Lvng Area 2 Tvs AAA Rate
Can I get a Senior or AARP rate at Ameristar Casino Resort & Spa?
Yes, they have stay dates that support Senior hotel discounts. Example room type: AARP Gds Suite 1 King Bed Sep Lvng Area 2 Tvs AARP ID Required At Check in
Is there a gym at Ameristar Casino Resort & Spa?
Yes, there is a gym/fitness area available on-site at the property.
Is there a pool at Ameristar Casino Resort & Spa?
Yes, there is a pool on-site at the property. With such enticing poolside amenities as hot tubs and a cozy fire pit, is it any wonder that spa and hotel guests who try out our expansive indoor/outdoor swimming pool tend to linger after they swim? 6a – 9p Daily 9p – 12a Adults 18+ Only.
Testimonials:
"Wedding planning is time consuming enough. This made the most use of my time without having to make mutiple phone calls. Thanks so much!" V.L. - Tempe, AZ
Learn More Check Rates
Learn More Check Rates