EXTENDED STAY AMERICA PHOENIX AIRPORT

3421 East Elwood St., Phoenix, AZ 85040 United States (USA)
View Map Reservations: 1-800-230-4134
2.0 Star Suburban All-Suite or Extended Stay Hotel in Maricopa County
33.41453-112.00788
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Average
3.0/ 5

Based on 82 guest reviews

Show Guest Reviews
  • 103 rooms in property
  • Hotel has 3 floors
  • Hotel has 103 suites
  • Check-in: 3:00pm
  • Check-out: 11:00am
  • Groups & Meetings rating of 7.5/10

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Room Types

Check RatesStandard Studio 1 King Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Corporate Rate
Non-Smoking
Check RatesStandard Studio 1 King Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Rate
Non-Smoking
Check RatesStandard Studio 1 King Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Value Rate
Non-Smoking
Check RatesStandard Studio 1 King Bed Free WiFi and Grab and Go Breakfast 32in LCD TVNon-Refundable
Non-Smoking
Check RatesStandard Studio 1 King Bed Nonsmokingng Free WiFi and Grab and Go Breakfast 32in LCD TV Kitchen Dini
Non-Smoking
Check RatesStandard Studio 1 Queen Accessible Free WiFi and Grab and Go Breakfast 32in LCD TV Corporate Rate
Non-Smoking
Check RatesStandard Studio 1 Queen Accessible Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Rate
Non-Smoking
Check RatesStandard Studio 1 Queen Accessible Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Value Rat
Non-Smoking
Check RatesStandard Studio 1 Queen Accessible Free WiFi and Grab and Go Breakfast 32in LCD TVNon-Refundable
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Corporate Rate
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Kitchen Dining and Work
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Rate
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Value Rate
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Free WiFi and Grab and Go Breakfast 32in LCD TVNon-Refundable
Non-Smoking
Check RatesStandard Studio 1 Queen Bed Nonsmokingng Free WiFi and Grab and Go Breakfast 32in LCD TV Kitchen Din
Non-Smoking
Check RatesStandard Studio 2 Double Beds Free WiFi and Grab and Go Breakfast 32in LCD TV Corporate Rate
Non-Smoking
Check RatesStandard Studio 2 Double Beds Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Rate
Non-Smoking
Check RatesStandard Studio 2 Double Beds Free WiFi and Grab and Go Breakfast 32in LCD TV Nightly Value Rate
Non-Smoking
Check RatesStandard Studio 2 Double Beds Free WiFi and Grab and Go Breakfast 32in LCD TVNon-Refundable
Non-Smoking
Check RatesStandard Studio 2 Double Beds Nonsmokingng Free WiFi and Grab and Go Breakfast 32in LCD TV Kitchen D
Non-Smoking
Check RatesStudio 1 King
Non-Smoking
Check RatesStudio 1 King
Smoking
Check RatesStudio 1 Queen
Non-Smoking
Check RatesStudio 1 Queen
Smoking
Check RatesStudio 2 Double
Non-Smoking
Check RatesStudio 2 Double
Smoking

Verified Reviews of Extended Stay America Phoenix Airport

Below are the verified reviews from guests that we have booked recently:
"Friendly staff, horrible accommodations!"
Overall Score2.0/ 5
I travel a lot, but I would have to say this was by far the worst place I have ever stayed. The hotel smelled bad from the time you walked into the lobby. My room smelled like old deep fried gym socks. I would leave the window open to try to air out the room, but it didn't help much. The bedding was old and written on with permanent marker. I thought that was very tacky. On the other hand, the staff was extremely friendly and mostly helpful. So the question is, "would I ever stay here again?" and the answer, "no!"
(Individual traveler, booked 1 room), from US flag
19-Jan-2014 Verified Review, stayed from Sun Jan 12 to Thu Jan 16 2014 at a $49.99 average nightly rate.

Summary of Verified Reviews

Summary of 429 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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63
Poor

Dirty bathroom. Good access to airport. Friendly atmosphere.

“Great for the price” “Rude Front desk staff”

Great Economy Hotel Top 25% in city

Good to know

  • Good access to airport

    “Very Convenient to Sky Harbor Airport” “Convenient to airport”

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Unprofessional service

    “Check in was late”

  • Noisy

    “Noisy cycling” “Hotel was VERY loud”

Review highlights

Location

80/100
100 reviews

Great location near the airport. Great shopping nearby and good access by car.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

WiFi

77/100
11 reviews

Good internet service.

“Free Wi-fi” “Internet connection good” “Free wifi”

Service

57/100
135 reviews

Unprofessional service with mediocre reception and bad housekeeping.

“Staff was friendly and helpful” “Check in was late” “Lack of information”

Breakfast

46/100
32 reviews

Bad breakfast.

“No breakfast”

Room

35/100
190 reviews

Dirty old rooms with inadequate A/C. Dirty, neglected rooms with poor furnishings. Large rooms with nice kitchenettes. Acceptable minibar.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Food

32/100
11 reviews

Food is not good.

“No dishes” “Not much food”

Amenities

28/100
39 reviews

Unpleasant entrance area and buildings, but nice grounds.

“Not much lobby area” “Noisy cycling” “No smoking room”

Pool

0/100
5 reviews

Bad pool.

“No swimming pool” “No pool”

Ranked top 78% by solo travelers, with a score of 61

Good to know

  • Poor hotel buildings

    “Not much lobby area” “No smoking room”

  • Unclean hotel facilities

    “Elevator stunk”

  • Dirty bathroom

    “Towels were not sufficiently cleaned” “Dirty towels”

  • Bad amenities

    “Not much lobby area” “Noisy cycling”

Review highlights

Location

81/100
19 reviews

Great location near the airport.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

62/100
20 reviews

Service is adequate.

“Front desk staff was friendly” “Check in was late” “Lack of information”

Vibe

36/100
8 reviews

Poor vibe. Hotel is outdated.

“Not much lobby area” “Elevator stunk” “Room is cheap and outdated”

Cleanliness

35/100
19 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Towels were not sufficiently cleaned” “Wet carpet” “Foul smell”

Room

35/100
33 reviews

Dirty rooms and bathrooms, and poor furniture. Spacious rooms.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Amenities

26/100
9 reviews

Poor hotel buildings.

“Not much lobby area” “Noisy cycling” “No smoking room”

Ranked top 70% by couples, with a score of 67

Good to know

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Spacious rooms

    “Large space” “Large fridge”

  • Good access to airport

    “Very Convenient to Sky Harbor Airport” “Convenient to airport”

  • Noisy

    “Noisy cycling” “Hotel was VERY loud”

Review highlights

Location

78/100
18 reviews

Great location near the airport.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

59/100
21 reviews

Friendly service and acceptable reception.

“Front desk staff was friendly” “Check in was late” “Lack of information”

Comfort

52/100
16 reviews

Spacious, quiet comfortable rooms, but very noisy.

“Full size refrigerator” “AC not working” “No fan”

Room

33/100
35 reviews

Spacious rooms, but dirty and poorly-maintained with bad bathrooms.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Ranked top 60% by business travelers, with a score of 69

Good to know

  • Hotel is outdated

    “Room is cheap and outdated”

  • Noisy

    “Noisy cycling” “Hotel was VERY loud”

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Bad breakfast

    “No breakfast”

Review highlights

Location

77/100
8 reviews

Great location.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

60/100
23 reviews

Friendly service and acceptable reception.

“Front desk staff was friendly” “Check in was late” “No cleaning”

Comfort

51/100
12 reviews

So-so comfort, noisy rooms, and poor beds.

“Clean sheets” “Full size refrigerator” “Air conditioner stopped working”

Breakfast

46/100
6 reviews

Bad breakfast.

“No breakfast”

Vibe

39/100
6 reviews

Poor vibe. Hotel is outdated.

“Not much lobby area” “Elevator stunk” “Room is cheap and outdated”

Room

34/100
23 reviews

Neglected, dirty rooms. Unpleasant bathrooms, and uncomfortable beds and furniture. Good kitchenette.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Amenities

27/100
5 reviews

Bad amenities.

“Not much lobby area” “Noisy cycling” “No smoking room”

Ranked top 66% by families, with a score of 70

Good to know

  • Bad breakfast

    “No breakfast”

  • Dirty room

    “Towels were not sufficiently cleaned” “Wet carpet”

  • Room is not nice

    “Alarm clock did not work” “Worn out mattress”

  • Great location

    “Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport”

Review highlights

Location

80/100
5 reviews

Great location.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

54/100
14 reviews

Service is average, but very friendly.

“Front desk staff was friendly” “Friendly staff” “Check in was late”

Comfort

54/100
7 reviews

Beds are decent and generally comfortable.

“Full size refrigerator” “AC not working” “No fan”

Breakfast

51/100
5 reviews

Breakfast is average.

“Breakfast Friendly” “No breakfast”

Room

40/100
10 reviews

Beds are alright, but rooms are untidy.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Cleanliness

34/100
9 reviews

Dirty room.

“Towels were not sufficiently cleaned” “Wet carpet” “Foul smell”

Good to know

  • Good access to airport

    “Very Convenient to Sky Harbor Airport” “Convenient to airport”

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Noisy

    “Noisy cycling” “Hotel was VERY loud”

  • Poor hotel buildings

    “Not much lobby area” “No smoking room”

Review highlights

Value

88/100
47 reviews

Best value for money.

“Included everything” “Free airport shuttle” “Great for the price”

Location

80/100
95 reviews

Great location near the airport. Great shopping nearby and good access by car.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

WiFi

77/100
11 reviews

Good internet service.

“Free Wi-fi” “Internet connection good” “Free wifi”

Service

58/100
129 reviews

Unprofessional service with mediocre reception and bad housekeeping.

“Front desk staff was friendly” “Staff was friendly” “Check in was late”

Breakfast

46/100
32 reviews

Bad breakfast.

“No breakfast”

Room

35/100
185 reviews

Dirty old rooms with inadequate A/C. Dirty, neglected rooms with poor furnishings. Large rooms with nice kitchenettes. Acceptable minibar.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Food

33/100
10 reviews

Food is not good.

“No dishes” “Not much food”

Amenities

25/100
37 reviews

Poor buildings and an uninspiring entrance area.

“Not much lobby area” “Noisy cycling” “No smoking room”

Pool

0/100
5 reviews

Bad pool.

“No swimming pool” “No pool”

Ranked top 71% by solo travelers, with a score of 61

Good to know

  • Poor hotel buildings

    “Not much lobby area” “No smoking room”

  • Hotel is outdated

    “Room is cheap and outdated”

  • Unclean hotel facilities

    “Elevator stunk”

  • Dirty bathroom

    “Towels were not sufficiently cleaned” “Dirty towels”

Review highlights

Location

82/100
18 reviews

Great location near the airport.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

62/100
19 reviews

Service is adequate.

“Check in was late” “Staff not very helpful” “No cleaning”

Room

36/100
32 reviews

Dirty rooms and bathrooms, and poor furniture. Spacious rooms.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Vibe

36/100
8 reviews

Poor vibe. Hotel is outdated.

“Not much lobby area” “Elevator stunk” “Room is cheap and outdated”

Cleanliness

35/100
18 reviews

Bathrooms and rooms are untidy. Unclean hotel facilities.

“Towels were not sufficiently cleaned” “Wet carpet” “Foul smell”

Amenities

26/100
9 reviews

Poor hotel buildings.

“Not much lobby area” “Noisy cycling” “No smoking room”

Ranked top 70% by couples, with a score of 64

Good to know

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Spacious rooms

    “Large space” “Large fridge”

  • Best value for money

    “Included everything” “Free airport shuttle”

  • Room is not nice

    “Alarm clock did not work” “Worn out mattress”

Review highlights

Value

88/100
8 reviews

Best value for money.

“Included everything” “Free airport shuttle” “Great for the price”

Location

77/100
17 reviews

Great location.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

58/100
20 reviews

Friendly service and acceptable reception.

“Front desk staff was friendly” “Staff could be more friendly” “Check in was late”

Comfort

51/100
15 reviews

Spacious, quiet comfortable rooms, but very noisy.

“Large space” “Clean sheets” “Full size refrigerator”

Room

32/100
34 reviews

Spacious rooms, but dirty and poorly-maintained with bad bathrooms.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Ranked top 60% by business travelers, with a score of 68

Good to know

  • Noisy

    “Noisy cycling” “Hotel was VERY loud”

  • Bad breakfast

    “No breakfast”

  • Poorly-maintained rooms

    “Refrigerator not working” “Air conditioner stopped working”

  • Bad amenities

    “Not much lobby area” “Noisy cycling”

Review highlights

Location

77/100
7 reviews

Great location.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

58/100
22 reviews

Friendly service and acceptable reception.

“Helpful staff” “Check in was late” “Lack of information”

Comfort

51/100
12 reviews

So-so comfort, noisy rooms, and poor beds.

“Full size refrigerator” “Air conditioner stopped working” “Loud noises”

Breakfast

46/100
6 reviews

Bad breakfast.

“No breakfast”

Room

33/100
22 reviews

Neglected, dirty rooms. Unpleasant bathrooms, and uncomfortable beds and furniture. Good kitchenette.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Amenities

27/100
5 reviews

Bad amenities.

“Not much lobby area” “Noisy cycling” “No smoking room”

Ranked top 68% by families, with a score of 65

Good to know

  • Bad breakfast

    “No breakfast”

  • Dirty room

    “Towels were not sufficiently cleaned” “Wet carpet”

  • Room is not nice

    “Alarm clock did not work” “Worn out mattress”

  • Great location

    “Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport”

Review highlights

Location

80/100
5 reviews

Great location.

“Comfortable, clean, convenient to major highways” “Very Convenient to Sky Harbor Airport” “Convenient to airport”

Service

55/100
13 reviews

Service is average, but very friendly.

“Check in was late” “Staff not very helpful” “Lack of information”

Comfort

54/100
7 reviews

Beds are decent and generally comfortable.

“Full size refrigerator” “AC not working” “No fan”

Breakfast

51/100
5 reviews

Breakfast is average.

“Breakfast Friendly” “No breakfast”

Room

40/100
10 reviews

Beds are alright, but rooms are untidy.

“Alarm clock did not work” “Worn out mattress” “No hair dryer”

Cleanliness

34/100
9 reviews

Dirty room.

“Towels were not sufficiently cleaned” “Wet carpet” “Foul smell”

Review Semantics by TrustYou

Customer Reviews of Extended Stay America Phoenix Airport

3.0 out of 5.Based on 82 guest reviews, Average

Property Description

Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Phoenix - Airport is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Arizona Mills Mall, Arizona State University, Phoenix Sky Harbor Int'l Airport, Tempe Diablo Stadium, Tempe St. Luke's Hospital, or any of the other attractions in the Phoenix area.

Details / Other Expenses

Check In:3:00pm
Check Out:11:00am
Year of Last Renovation:2001
Floors:3
Rooms:103
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:80
Handicap Rooms:
Suites:103
Meeting Rooms:0
Policies / Expenses
Cancellation:
6pm-24hours for group of 5 or more rooms
Nightly Parking:0

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Central location
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Voicemail

Airport & Shuttle Information

Phoenix Sky harbor airport 3 miles

Airport Shuttle? Sorry, no airport shuttle available.

About Extended StayAmerica

  • 8-item Superstart Breakfast which includes delicious and warm cinnamon rolls and free coffee refills 24/7
  • Free Wi-Fi service in rooms and lobby area
  • Eco-friendly hotel brand reducing water and lighting waste
  • Children 17 and under stay free per adult family room

The Extended StayAmerica highlights above are subject to change without notice.

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