COUNTRY INN BY CARLSON ROCHESTER BRIGHTON

797 East Henrietta Rd., Rochester, NY 14623 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Suburban Hotel in Monroe County
43.10499-77.61576
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Very Good
4.0/ 5

Based on 381 guest reviews

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  • We have an indoor pool
  • Free complimentary breakfast
  • Shuttle to airport available
  • The Avg. Group Discount is 8.2%!
  • Gym is available on property
  • 89 rooms in hotel
  • Group booking rating of 10.0/10

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Room Types

Check Rates1 Bedroom King Suite Sofa Bed Fridge Microwave
Non-Smoking
Check Rates1 Bedroom Queen Suite 2beds Sofa Bed Microfridge
Non-Smoking
Check Rates1 Bedroom Whirlpool Suite Microwave Fridge Dvd
Non-Smoking
Check Rates1 King 1bed King Guest Room Standard King
Non-Smoking
Check Rates1 King 1bed King Guest Room Standard King Non-RefundableSavings
Non-Smoking
Check RatesAccessible 1 King Bed
Non-Smoking
Check RatesAccessible 1 King Bed Ia00377
Non-Smoking
Check RatesAccessible 1 King Bed Non-SmokingSave 20%
Non-Smoking
Check RatesBusiness Package 1 Bedroom King Suite Sofa Bed Fridge Microwave Double Club Carlson Points Regisuit
Non-Smoking
Check RatesBusiness Package 1 King 1bed King Guest Room Standard King Double Club Carlson Points Regisuiter
Non-Smoking
Check RatesBusiness Package Deluxe King 1bed Wheelchair Accessible Double Club Carlson Points Regisuiter
Non-Smoking
Check RatesBusiness Package Deluxe King 1bed Wheelchair Roll in Shower Double Club Carlson Points Regisuiter
Non-Smoking
Check RatesBusiness Package Standard Queens 2 Bed Microwave Fridge Dvd Double Club Carlson Points Regisuiter
Non-Smoking
Check RatesDeluxe King 1bed Wheelchair Accessible
Non-Smoking
Check RatesDeluxe King 1bed Wheelchair Accessible Non-RefundableSavings
Non-Smoking
Check RatesDeluxe King 1bed Wheelchair Roll in Shower
Non-Smoking
Check RatesDeluxe King 1bed Wheelchair Roll in Shower Non-RefundableSavings
Non-Smoking
Check RatesLocal Experience Package Local Experience Package 1 King 1 Bedroom Suite 2 Adult 2 Child Tkts To Nat
Non-Smoking
Check RatesLocal Experience Package Local Experience Package 1 King Guest Room 2 Adult 2 Child Tkts To Natl Mus
Non-Smoking
Check RatesLocal Experience Package Local Experience Package 1 King Whirlpool Suite 2 Adult 2 Child Tkts To Nat
Non-Smoking
Check RatesLocal Experience Package Local Experience Package 2 Queen 1 Bedroom Suite 2 Adult 2 Child Tkts To Na
Non-Smoking
Check RatesLocal Experience Package Local Experience Package 2 Queen Guest Room 2 Adult 2 Child Tkts To Natl Mu
Non-Smoking
Check RatesSave 20pct 1 King 1bed King Guest Room Standard King
Non-Smoking
Check RatesSave 20pct Deluxe King 1bed Wheelchair Accessible
Non-Smoking
Check RatesSave 20pct Deluxe King 1bed Wheelchair Roll in Shower
Non-Smoking
Check RatesSave 20pct Standard Queens 2 Bed Microwave Fridge Dvd
Non-Smoking
Check RatesStandard 1 King Bed
Non-Smoking
Check RatesStandard 1 King Bed Ia00398
Non-Smoking
Check RatesStandard 1 King Bed Non-SmokingSave 20%
Non-Smoking
Check RatesStandard Queens 2 Bed Microwave Fridge Dvd
Non-Smoking
Check RatesStandard Queens 2 Bed Microwave Fridge Dvd Non-RefundableSavings
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room 1 King Bed Ia00031
Non-Smoking
Check RatesStandard Room 2 Queen Beds
Non-Smoking
Check RatesStandard Room 2 Queen Beds Ia00244
Non-Smoking
Check RatesStandard Room 2 Queen Beds Non-SmokingSave 20%
Non-Smoking
Check RatesSuite 1 Bedroom
Non-Smoking

Local Attractions

Strong National Museum of Play, Seneca Park Zoo, George Eastman House, Rochester Science Museum, Susan B. Anthony House, Sonnenberg Gardens, and more!

Verified Reviews of Country Inn by Carlson Rochester Brighton

Below are the verified reviews from guests that we have booked recently:
"Pleasant Facility and Enjoyed the Amenities"
Overall Score5.0/ 5
I was very pleased with this hotel. Very nice atmosphere, clean room, and the staff was pleasant and helpful. I especially liked the goodies at the desk, the complimentary dinner with drink, and the continental breakfast. Would definitely stay here again. Thanks for the nice time.
(Individual traveler, booked 1 room), from US flag
21-Jun-2015 Verified Review
Response from Management on 23-Jun-2015:
Dear Diane, Thank you so much for your time to write us a review! We appreciate your kind words towards our hotel. Please come to stay with us soon.
"Comfortable, Clean Hotel and Friendly Staff."
Overall Score5.0/ 5
Our youth band, 60 teenagers 12-19 stayed at the hotel on a music tour. The rooms were very clean, beds comfortable, and the front desk people were very friendly and made the utmost to accommodate all of our requests. Breakfast was tasty, healthy and sufficient. Wi-Fi coverage is very good. We would highly recommend this hotel.
(Group coordinator, booked 17 rooms), from US flag
30-Mar-2015 Verified Review, stayed from Sun Mar 29 to Mon Mar 30 2015 at a $79.00 group rate (27% discount).
Response from Management on 02-Apr-2015:
Dear Shay Z,Thank you so much for your review! We hope to see you back soon.

Summary of Verified Reviews

Summary of 511 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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80
Very Good

Good city hotel. Easily accessible by car and close to shopping areas. Good breakfast and hotel grounds. Nice TV. Popular among families.

“Close to University” “Free drinks”

Good Overall Ranking Top 43% in city
Excellent City Hotel Top 6% in city
Great Family Hotel Top 11% in city
Best Bar In City
Best Amenities In City

Good to know

  • Great desserts & fruits

    “Free cookies” “Fresh cookie”

  • Clean rooms

    “Clean sheets” “Clean remote”

  • Small rooms

    “Rooms are small” “Bathroom was small”

  • Friendly service

    “Staff was accommodating” “Staff was friendly and courteous”

Review highlights

Bar

95/100
18 reviews

Excellent bar with great prices.

“Free drinks” “Free coffee”

Value

95/100
67 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Location

93/100
97 reviews

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Good access to airport.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Service

82/100
178 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Excellent staff” “Staff was accommodating” “Professional staff”

Food

79/100
66 reviews

Great food, especially desserts and snacks. A good and affordable menu, but overall subpar dining experience.

“Great selection of breads” “Free cookies” “Complimentary dinner buffet”

Breakfast

76/100
142 reviews

Great and affordable breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Cleanliness

75/100
117 reviews

Clean rooms and pool area, mostly clean bathrooms.

“Clean gym” “Clean sheets” “Clean remote”

Pool

71/100
55 reviews

Clean pool area.

“Big swimming pool” “Good pool area” “Clean pool”

Amenities

71/100
40 reviews

Pleasant entrance area.

“Quiet Carpets” “Close to bike path” “Close to the venue”

Room

59/100
201 reviews

Rooms relatively new with decent minibars. Rooms are small and lacking maintenance, with average beds, but bad furniture. Tidy rooms with great TV's. Bathrooms are not great, but moderately clean.

“Clean sheets” “No freezer” “Blow dryer did not work”

WiFi

50/100
14 reviews

WiFi is good value.

“Free Wi-fi” “Without internet” “Good wifi”

Ranked top 19% by families, with a score of 82

Good to know

  • Wonderful sightseeing

    “Close to University” “Strong National Museum”

  • Good accessibility by car

    “Convenient to the highway” “Close to major highways”

  • Affordable restaurant

    “Free cookies” “Complimentary dinner buffet”

  • Great location

    “Close to everything Shopping” “Short ride to downtown”

Review highlights

Value

95/100
11 reviews

Best value for money. Affordable restaurant.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Location

91/100
16 reviews

Great location with excellent sightseeing. Good accessibility by car.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Service

83/100
27 reviews

Friendly service and great reception.

“Excellent staff” “Staff was accommodating” “Professional staff”

Cleanliness

79/100
19 reviews

Clean hotel facilities. Clean rooms.

“Clean gym” “Clean sheets” “Clean remote”

Breakfast

77/100
21 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Pool

65/100
16 reviews

Ordinary pool.

“Big swimming pool” “Hotel pool is small” “Great pool”

Room

60/100
32 reviews

Rooms are clean and decent overall with okay beds. Dilapidated rooms and bathrooms.

“Clean sheets” “No freezer” “Blow dryer did not work”

WiFi

52/100
4 reviews

Regular internet service.

“Without internet” “Wi-fi intermittent” “Free wifi”

Ranked top 36% by couples, with a score of 76

Good to know

  • Great reception

    “Check in fast” “Help us check-out”

  • Great amenities

    “Quiet Carpets” “Close to bike path”

  • Best value for money

    “Free complimentary breakfast” “Cheap motel”

  • Delicious food

    “Great selection of breads” “Free cookies”

Review highlights

Location

95/100
9 reviews

Great location.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Value

93/100
10 reviews

Best value for money.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Breakfast

77/100
19 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Service

75/100
22 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Staff was accommodating” “Professional staff”

Amenities

70/100
8 reviews

Good amenities and hotel building is acceptable.

“Quiet Carpets” “Close to bike path” “Close to the venue”

Pool

68/100
9 reviews

Ordinary pool.

“Hotel pool is small” “Swimming pool was cold” “Pool was small”

Room

58/100
25 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“Clean sheets” “No freezer” “Blow dryer did not work”

Comfort

57/100
12 reviews

Cramped rooms, but moderately comfortable with alright beds.

“Quiet setting” “Quiet Carpets” “Clean sheets”

Ranked top 39% by solo travelers, with a score of 75

Good to know

  • Professional service

    “Staff informed” “Check in fast”

  • Small rooms

    “Rooms are small” “Bathroom was small”

  • Clean rooms

    “Clean sheets” “Clean remote”

  • Clean

    “Clean gym” “Clean sheets”

Review highlights

Service

84/100
9 reviews

Service is professional and friendly.

“Excellent staff” “Staff was accommodating” “Professional staff”

Breakfast

76/100
8 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Cleanliness

74/100
5 reviews

Clean rooms.

“Clean gym” “Clean sheets” “Clean remote”

Room

59/100
9 reviews

Rooms are small, but clean and generally acceptable.

“Clean sheets” “No freezer” “Blow dryer did not work”

Comfort

59/100
6 reviews

Tiny, somewhat comfortable rooms.

“Quiet setting” “Quiet Carpets” “Clean sheets”

Good to know

  • Great desserts & fruits

    “Free cookies” “Fresh cookie”

  • Clean rooms

    “Clean sheets” “Clean remote”

  • Small rooms

    “Rooms are small” “Bathroom was small”

  • Friendly service

    “Staff was accommodating” “Staff was friendly and courteous”

Review highlights

Bar

95/100
17 reviews

Excellent bar with great prices.

“Free drinks” “Free coffee”

Value

94/100
66 reviews

Best value for money. Breakfast, bar and restaurant prices are cheap. Free internet.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Location

93/100
93 reviews

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Good access to airport.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Service

82/100
175 reviews

Friendly and professional service, with great reception but subpar housekeeping.

“Excellent staff” “Staff was accommodating” “Professional staff”

Cleanliness

76/100
116 reviews

Clean rooms and pool area, mostly clean bathrooms.

“Clean gym” “Clean sheets” “Clean remote”

Breakfast

75/100
137 reviews

Great and affordable breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Room

60/100
198 reviews

Rooms relatively new with decent minibars. Rooms are small and lacking maintenance, with average beds, but bad furniture. Tidy rooms with great TV's. Bathrooms are not great, but moderately clean.

“Clean sheets” “No freezer” “Blow dryer did not work”

WiFi

50/100
14 reviews

WiFi is good value.

“Free Wi-fi” “Without internet” “Good wifi”

Ranked top 16% by families, with a score of 81

Good to know

  • Wonderful sightseeing

    “Close to University” “Strong National Museum”

  • Good accessibility by car

    “Convenient to the highway” “Close to major highways”

  • Affordable restaurant

    “Free cookies” “Complimentary dinner buffet”

  • Great location

    “Close to everything Shopping” “Short ride to downtown”

Review highlights

Value

95/100
11 reviews

Best value for money. Affordable restaurant.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Location

91/100
16 reviews

Great location with excellent sightseeing. Good accessibility by car.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Service

83/100
27 reviews

Friendly service and great reception.

“Excellent staff” “Staff was accommodating” “Professional staff”

Cleanliness

79/100
19 reviews

Clean hotel facilities. Clean rooms.

“Clean gym” “Clean sheets” “Clean remote”

Breakfast

77/100
20 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Pool

65/100
15 reviews

Ordinary pool.

“Hotel pool is small” “Swimming pool was cold” “Pool was open”

Room

59/100
31 reviews

Rooms are clean and decent overall with okay beds. Dilapidated rooms and bathrooms.

“Clean sheets” “No freezer” “Blow dryer did not work”

WiFi

52/100
4 reviews

Regular internet service.

“Without internet” “Wi-fi intermittent” “Good wifi”

Ranked top 55% by couples, with a score of 74

Good to know

  • Small rooms

    “Rooms are small” “Bathroom was small”

  • Great reception

    “Check in fast” “Help us check-out”

  • Best value for money

    “Free complimentary breakfast” “Cheap motel”

  • Fantastic service

    “Excellent staff” “Staff was accommodating”

Review highlights

Location

94/100
6 reviews

Great location.

“Close to everything Shopping” “Short ride to downtown” “Excellent location”

Value

93/100
10 reviews

Best value for money.

“Free complimentary breakfast” “Cheap motel” “Accommodations at a reasonable price”

Breakfast

76/100
17 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Service

75/100
21 reviews

Reception is decent, with overall friendly and professional service.

“Excellent staff” “Staff was accommodating” “Professional staff”

Amenities

70/100
8 reviews

Good amenities and hotel building is acceptable.

“Quiet Carpets” “Close to bike path” “Close to the venue”

Pool

67/100
8 reviews

Ordinary pool.

“Hotel pool is small” “Swimming pool was cold” “Pool was small”

Room

58/100
24 reviews

Average rooms with standard beds. Small, clean rooms with poor bathrooms.

“Clean sheets” “No freezer” “Blow dryer did not work”

Comfort

57/100
12 reviews

Cramped rooms, but moderately comfortable with alright beds.

“Quiet setting” “Quiet Carpets” “Clean sheets”

Ranked top 44% by solo travelers, with a score of 73

Good to know

  • Professional service

    “Staff informed” “Check in fast”

  • Clean rooms

    “Clean sheets” “Clean remote”

  • Clean

    “Clean gym” “Clean sheets”

  • Friendly service

    “Staff was accommodating” “Staff was friendly and courteous”

Review highlights

Service

84/100
9 reviews

Service is professional and friendly.

“Excellent staff” “Staff was accommodating” “Professional staff”

Breakfast

76/100
8 reviews

Tasty breakfast.

“Enjoyable hot breakfast” “Free complimentary breakfast” “Lots of choices for breakfast”

Cleanliness

74/100
5 reviews

Clean rooms.

“Clean gym” “Clean sheets” “Clean remote”

Comfort

60/100
5 reviews

Comfortable.

“Quiet setting” “Quiet Carpets” “Clean sheets”

Room

59/100
8 reviews

Clean, reasonable rooms.

“Clean sheets” “No freezer” “Blow dryer did not work”

Review Semantics by TrustYou

Customer Reviews of Country Inn by Carlson Rochester Brighton

4.0 out of 5.Based on 381 guest reviews, Very Good

Property Description

We offer a complimentary hot breakfast every morning. We offer a heated indoor pool & whirlpool, fitness center, business center with free printing, free wired & wireless internet. In all of our comfortable guest rooms, you will find a microwave & refrigerator, DVD player with movies to borrow from the front desk, hair dryer, iron & ironing board, coffee maker. You may also sit by our cozy fireplace located in our lobby and borrow a book from our Read It and Return library while having our Free Cookies 24x7. We have TGI Fridays and Delmonico's Italian Steak House in our parking lot.Conveniently located within minutes of many of Rochester's area attractions. We offer great rates & great services with a managers reception during the weekdays.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2008
Floors:4
Rooms:89
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:89
Handicap Rooms:5
Suites:14
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:0
Dist. to Food/Bars:0.3 Mi
Dist. to 24hr Restaurant:2.0 Mi
Dist. to Nearest Gym:2.0 Mi
Lounge/Bar Hours:0
Pool Info:
If your goal is relaxation, there is an indoor swimming pool, whirlpool, and fitness center located on the grounds. Pool & Spa hours are 7am-11pm, seven days a week. Our pool is approximately 480 Sq. Ft in size and as deep as minimum of 3ft to 5ft. Our spa can fit 5 people at the time.
Policies / Expenses
Cancellation:
Individual: 6 PM day of arrival.Group: 30 days prior to arrival.
Nightly Parking:0
Total Taxes:14.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 6.00%

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • DVD Player
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Private bathroom in room
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Greater Rochester International Airport (ROC), only 3.5 miles away.

Local Shuttle Info: Complimentary Shuttle Service with-in 3-4 mile radius. Hours of Operation: Mon-Fri 4:30am-11:00pm and Sat-Sun: 6:00am-11:00pm

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Indulge in Free Breakfasts at This Hotel in Rochester, NY. There's no need to scramble out the door for breakfast because the Country Inn & Suites has your first meal of the day covered. Enjoy a delicious complimentary breakfast that includes a large variety of choices, from a rotating menu of hot selections like cheese omelets and sausage to favorites like fresh fruit, Belgian waffles, hot and cold cereals. Dine in the hotel's cheerful breakfast area on real china. Breakfast. It's the most important meal of the day, which is why we have created five different and equally delicious breakfast zones with the Be Our Guest Breakfast, so you can rest assured you'll always have a good morning at Country Inns & Suites By CarlsonSM. And as always, it's on us.The complimentary breakfast buffet features: Assorted breads, bagels,Danishes, muffins Cold cereals and freshly made oatmeal with toppings Fresh fruit and fruit medley Freshly brewed coffee, hot cocoa a

About Country Inns By Carlson

  • Great lending library where you can borrow books & return them on next the visit
  • Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
  • Grab and go bar options including hot beverages, fruit, and granola bars
  • Enjoy Free High-Speed Internet Access
  • Fresh cookies in lobby

The Country Inns By Carlson highlights above are subject to change without notice.

Hotel Rate Trends at Country Inn by Carlson Rochester Brighton

Rate fluctuations of Country Inn by Carlson Rochester Brighton

This graph illustrates averages of sleeping room prices for both group/meeting prices and the most competitive individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 25.2% in July 2014 and the highest average individual rate is $134 in the month of May 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Country Inn by Carlson Rochester Brighton in a month when rates are lower.

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