Inn at Cross Keys Station

66 NW Cedar St., Madras, OR 97741 United States (USA)
View Map Reservations: 1-800-760-7718
2.5 Star Property
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Very Good

Based on 213 guest reviews

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  • Indoor pool in hotel
  • Comp. Breakfast
  • Fitness + Health Center
  • 72 rooms in property
  • 4 floors in property
  • 5 suites in property
  • Check-in: 2:00 PM
  • Group booking rating of 7.5/10
  • 3 conference rooms in property

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Lake Billy Chinook, Cove Palisades State Park, Smith Rock State Park, Kah-Nee-Ta High Desert Casino, Lake Simtustus, The Museum at Warm Springs

Map Location of Inn at Cross Keys Station

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Verified Reviews of Inn at Cross Keys Station

Below are the verified reviews from guests that we have booked recently:
"Very Clean and Very Helpful Staff"
Overall Score5.0/ 5
This hotel was very clean and had a great breakfast. I really appreciated the staff who helped us in deciding if we could make a trip to Crater lake in the snow.
(Individual traveler, booked 1 room), from US flag
29-Jan-2020 Verified Review, stayed from Tue Jan 28 to Wed Jan 29 2020 at a $83.91 average nightly rate.
"Room was great Breakfast was a JOKE !"
Overall Score4.0/ 5
we really liked the hotel, very clean and well appointed ! The morning breakfast was a complete disaster ! We went down on a Saturday morning at around 8 am. The dining room was filled with lots of families. We went through the line and there was NO hot food available two cold eggs and no bacon or sausage, no gravy for the biscuit's, as stated when we checked in on Friday. We sat down with some juice and waited for the hot food to come out. Finally the person brought out two pieces of bacon on a plate to add to the EMPTY warming pan. Of course this was a joke right ? I asked the person when the hot food would be coming out and he said he was working on it ?? The next round he brought out four pieces of bacon, oh lets add PAPER thin bacon. That was gone in one second this is a dining room of 25 30 people waiting for food ! I asked again when the food would be coming out. He said he was sorry but working as fast as he could WHAT ? A lot of people in the dining room were upset and asking the same question I was. We waited about 40 minutes and NO more hot food ever came out. We gave up and left the hotel VERY DISAPPOINTED in this ! On a Saturday morning, the hotel should have had food prepared in advance n warming trays FULL ready to serve ! I hope you FIX this problem ! If your going to advertise a hot breakfast you should follow through with that. Disappointed !
(Individual traveler, booked 1 room), from US flag
06-Jan-2020 Verified Review, stayed from Fri Jan 03 to Sat Jan 04 2020 at a $98.25 average nightly rate.
4.0 out of 5. Based on 213 guest reviews

Property Description

The Inn at Cross Keys Station's decor and ambience is a mix of past and present and will make your stay everything but ordinary. All of our rooms are designed to create the best possible guest experience, wether focusing on comfort or security. From the climate control air conditioning to the electronic security locks on the doors, we make every effort to ensure relaxation and privacy during your stay with us. We have Single King, Double Queen, family and executive suites availabe. All of our rooms include refrigerator and microwave, coffee pots, hair dryers, iron and ironing board, alarm clocks, free wireless internet, 32" flat screen televisions with premium cable. Our rooms include a deluxe continental breakfast with hot bisquits and gravy, fruit, yogurt, waffles and much more. You can relax at our 24 hour pool and hot tub, or work out in our fitness room any time as well.We have a conference room available that has a 200 person capacity available for meetings, banquets, weddings, receptions and more.We are a 100% smoke free Hotel. We do provide outside areas for smokers.

Details / Other Expenses

Check In: 2:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2007
Floors: 4
Rooms: 72
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 72
Handicap Rooms: 4
Suites: 5
Meeting Rooms: 3 View Spaces
Meeting Space: 2516 sq. feet
Banquet Space: Holds 209 people
Policies / Expenses
24 Hours in advance
Nightly Parking: $0

Amenities / Features

  • Air conditioning
  • Alarm clock
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Office in room available
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Terrace
  • Wedding Chapel

Airport & Shuttle Information

Redmond Airport30 minutes away from the Hotel.Personal Driver Service available

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.

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Meeting Rooms and Banquet Rooms at Inn at Cross Keys Station

Below are the meeting, banquet, conference and event spaces at Inn at Cross Keys Station.

Feel free to use the Inn at Cross Keys Station meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Madras event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Trout Creek Room #1 & #2 68 x 37 x 18 2516209/209--10560726016/13279252252
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Trout Creek Room #1 & #2

The Trout Creek Room can accomodate 200 people and can be arranged in any arrrangement to accomadate any function. Tables and chairs are provided. This room has a sound wall that can be closed to create two separate rooms that can accomodate 100 people in each room. We also have an executive conference room that seats 10 people. There is a catering kitchen and we can provide a list of local caterers. Coffee, tea, and ice water service are included in the room rental. There is a reception are just prior to the conference room entrance.
Room Type:
General Meeting Room
Total Size:
2516 Sq. Mi
68 x 37 x 18 Ft.
Floor Level:
1 Below Ground
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Teleconferencing
  • White Board
  • Air Conditioning

FAQs about Inn at Cross Keys Station

What time is check in?

Check in time is 2:00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Inn at Cross Keys Station have?

There are 72 rooms in the property.

Is there any meeting space at Inn at Cross Keys Station?

Yes, they have 3 meeting rooms that can support various table layouts.

Is there a gym at Inn at Cross Keys Station?

Yes, there is a gym/fitness area available on-site at the property.

Is there shopping nearby?

Yes. Located near shopping areas with easy access to parking. Great shopping. Most guests liked the proximity to shopping.

Is there a WiFi internet?

Yes. Good wifi.

Is there a pool at Inn at Cross Keys Station?

Yes, there is a pool on-site at the property..


Testimonials icon
"Words cannot express how easy this process was to secure the rooms for my guests. This was by far the easiest planning that I have yet to do for my wedding." K.A. - Pittsburgh, PA

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