SureStay Plus Hotel by Best Western Raleigh North Downtown

2715 Capital Blvd., Raleigh, NC 27604 United States (USA) near Exit 11b a on I-440 (~0.3mi)
View Map Reservations: 1-800-760-7718
3.0 Star Property
35.816630 -78.601260
+1-800-760-7718
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Average
3.0/5

Based on 1298 guest reviews

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  • Includes an outdoor pool
  • Comp. Breakfast
  • The Avg. Group Saves 4.9%!
  • 139 rooms in hotel
  • 3 floors in property
  • 39 suites in property
  • Check-in time: 3:00PM
  • Has environment-friendly policy
  • Group score of 10.0/10

Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room types

Check rates1 King Bed
Non-smoking
Check rates1 King Bed Accessible
Non-smoking
Check rates1 King Bed Accessible Bathtub
Non-smoking
Check rates1 King Bed Full Breakfast Accessible
Non-smoking
Check rates1 King Bed Full Breakfast Accessible Roll in Shower
Non-smoking
Check rates1 King Bed Full Breakfast Free WiFi Coffee Maker
Non-smoking
Check rates1 King Bed High Speed Internet Accessible Coffee Maker, Hairdryer Iron and Ironing Board Full Breakf
Non-smoking
Check rates1 King Bed Mobility Accessible
Non-smoking
Check rates1 King Bed Mobility Accessible Bathtub Full Breakfast
Non-smoking
Check rates1 King Bed Mobility Accessible Roll in Shower Full Breakfast
Non-smoking
Check rates1 King Bed Suite
Non-smoking
Check rates2 Double Beds
Non-smoking
Check rates2 Double Beds Accessible
Non-smoking
Check rates2 Double Beds Full Breakfast Accessible Roll in Shower
Non-smoking
Check rates2 Double Beds Full Breakfast Free WiFi Coffee Maker
Non-smoking
Check rates2 Double Beds Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check rates2 Double Beds High Speed Internet Accessible Coffee Maker, Hairdryer Iron and Ironing Board Full Bre
Non-smoking
Check rates2 Double Beds High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Full Breakfast
Non-smoking
Check rates2 Double Beds Mobility Accessible
Non-smoking
Check rates2 Double Beds Mobility Accessible Roll in Shower Full Breakfast
Non-smoking
Check rates2 Double Beds Refrigerator, Microwave
Non-smoking
Check rates2 Queen Beds Full Breakfast Free WiFi, Microwave, Refrigerator
Non-smoking
Check rates2 Queen Beds Oversized Room, Microwave and Refrigerator High Speed Internet Accessible Full Breakfas
Non-smoking
Check ratesAccessible 2 Double
Non-smoking
Check ratesDisabled Adapted
Non-smoking
Check ratesIroning Room 2 Double Beds
Non-smoking
Check ratesIroning Room King Bed
Non-smoking
Check ratesOversized Room with 2 Queen Beds
Non-smoking
Check ratesRoll in Shower 1 King Bed
Non-smoking
Check ratesStandard Room, King or Two Doubles
Non-smoking
Check ratesSuite
Non-smoking
Check ratesSuite 1 King Bed Full Breakfast Free WiFi, Microwave, Refrigerator, Coffee Maker
Non-smoking
Check ratesSuite 1 King Bed High Speed Internet Accessible Microwave and Refrigerator, Coffee Maker Full Breakf
Non-smoking
Check ratesSuite with 1 King Bed
Non-smoking

Local attractions

Downtown Raleigh (3 miles), Triangle Town Center Mall (5 miles), Alltel Pavillion (8 miles), NCSU (5 miles), and the State Fairgrounds (6 miles).

Verified reviews of SureStay Plus Hotel by Best Western Raleigh North Downtown

Below are the verified reviews from guests that we have booked in recently:
"Good But"
Overall score3.0/ 5
Very clean but no coffee maker, no iron, no hair dryer in room. Good breakfast, friendly staff.
(Individual traveller, booked 1 room), from US flag
29-Oct-2022 Verified review, stayed from Fri Oct 28 to Sat Oct 29 2022 at a $94.99 average nightly rate.
"The worst experience ever! Room dirty, poor customer service! It was so bad I left at 3:00 am."
Overall score1.0/ 5
1st was dirty and bed look like it was broken! Went to front desk and they gave us another room. Refrigerator was broken, TV only played one channel. Couldn't call front desk because phone was broken! Couldn't believe it! Worst my husband killed a bug in room. We left at three am. I literally was afraid to use toilet! Never again!!
(Individual traveller, booked 1 room), from US flag
25-Sep-2022 Verified review, stayed from Sat Sep 24 to Sun Sep 25 2022 at a $119.99 average nightly rate.
"Clean place with full breakfast."
Overall score3.0/ 5
Staff was extremely friendly and helpful. Hotel is clean. Breakfast was a full breakfast which was nice.
(Individual traveller, booked 1 room), from US flag
24-Apr-2022 Verified review, stayed from Fri Apr 22 to Sun Apr 24 2022 at a $89.99 average nightly rate.
"Waited hours to get room wasn't allowed to use pool until we got room got room no towels no hair dry"
Overall score1.0/ 5
waited hours for room wasn't allowed to use pool until we checked in room finally ready get in and no towels no hairdryer and dirty.
(Individual traveller, booked 1 room), from US flag
18-Aug-2021 Verified review, stayed from Sat Aug 14 to Sun Aug 15 2021 at a $120.99 average nightly rate.
"Took 2x the money."
Overall score2.0/ 5
Charged me four times for the two rooms.
(Group coordinator, booked 2 room(s)), from US flag
16-Aug-2021 Verified review, stayed from Fri Aug 13 to Sat Aug 14 2021 at a $89.99 average nightly rate.
"Double Charge"
Overall score1.0/ 5
Double charge me be careful when you book on line because it doesn't show up in the system when you get there and then they charge you again.
(Individual traveller, booked 1 room), from US flag
15-Jun-2021 Verified review, stayed from Fri Jun 11 to Sat Jun 12 2021 at a $73.99 average nightly rate.
"Customer Service"
Overall score1.0/ 5
room had roaches, customer service was rude, door handle broke.
(Individual traveller, booked 1 room), from US flag
15-Mar-2021 Verified review, stayed from Fri Mar 12 to Sat Mar 13 2021 at a $72.99 average nightly rate.
"Great"
Overall score4.0/ 5
Great Stay!
(Individual traveller, booked 1 room), from US flag
28-Jun-2020 Verified review, stayed from Fri Jun 26 to Sun Jun 28 2020 at a $85.99 average nightly rate.
"Good service, clean, excellent breakfast."
Overall score4.0/ 5
Always will use best western.
(Individual traveller, booked 1 room), from US flag
16-Feb-2020 Verified review, stayed from Thu Feb 13 to Fri Feb 14 2020 at a $64.23 average nightly rate.
"Not Stellar"
Overall score3.0/ 5
Room was barely adequate and does not merit any higher than a three rating. Too far to walk to restaurants so one has to call Uber, Lyft or Taxi to get there as they offer no shuttle service and that adds cost. If one has an auto than not much of a problem. My biggest problem was the musty smell in the room other than that everything was adequate not great!
(Individual traveller, booked 1 room), from US flag
15-Sep-2019 Verified review, stayed from Thu Sep 12 to Sat Sep 14 2019 at a $73.34 average nightly rate.
"Nasty"
Overall score1.0/ 5
Tried to call to notify them of our late arrival for over an hour en route, no answer at front desk, that should have been my sign. Arrive to property and the one and only desk clerk was out front on cell phone with three friends or family members. Upon checking in noticed the front desk was so dirty that I didn't even touch or lay my wallet on it. The clerk was friendly, but she looked like she had slept in her uniform. She asked for my DL and made a copy of this, usually they just look at it and verify information (this made me uncomfortable). Get to our room, only to find spots on our sheets. I called down to front desk, after an hour wait my husband went down stairs and got them himself (9:00 p.m.). We changed our own sheets. This was not the only problem, we could not sit on other furniture in room due to the massive stains on them, also a white powder substance under cushion. Dust on counters, water pressure drip, drip, electric outlet non functional. I spent 25 years in Army. I would have felt cleaner and safer in and field environment. I would have appreciated a battle shower. This property doesn't appear to be what is shown on line.
(Individual traveller, booked 1 room), from US flag
30-Aug-2019 Verified review, stayed from Wed Aug 28 to Thu Aug 29 2019 at a $70.70 average nightly rate.
"Very Good"
Overall score4.0/ 5
My family stayed here for three days, it was everything the hotel said it would be. Breakfast was good and the pool was relaxing. I would stay again.
(Individual traveller, booked 1 room), from US flag
11-Aug-2019 Verified review, stayed from Tue Aug 06 to Thu Aug 08 2019 at a $71.99 average nightly rate.
"NOT WANT eXPECED FOR THE PRICE."
Overall score2.0/ 5
CIG. BUTTS OUTSIDE OF pATIO,lOUD NOISE FROM ROOM ABOVE UPSTAIRS AFTER MIDNIGHT AND THRU OUT THE NIGHT.
(Individual traveller, booked 1 room), from US flag
05-Mar-2019 Verified review, stayed from Sat Mar 02 to Sun Mar 03 2019 at a $93.98 average nightly rate.
"Needs To Be Updated"
Overall score2.0/ 5
Heat pump never worked correctly. Staff didn't know layout or parking. Too many short comings from food to toilet paper.
(Individual traveller, booked 1 room), from US flag
30-Nov-2013 Verified review
3.0 out of 5. Based on 1298 guest reviews

Property description

Complimentary Hot Breakfast including eggs, meat, made to order pancake station, sausage & gravy, biscuits, hot breakfast sandwiches, hot & cold cereals and much more! Menu varies daily. Complimentary access to LifeStyle Fitness located 1.7 miles from hotel. Complimentary High Speed Wireless throughout the hotel. Seasonal Outdoor Pool open Memorial Day - Labor Day.

Green sustainability

Yes, we have a Go Green Recycling Program as part of Best Western.

Details / Other expenses

Check-in: 3:00PM
Check-out: 12:00PM
Year of last renovation: 2015
Floors: 3
Rooms: 139
Corridors: All rooms have interior hallways
Non-smoking rooms: 139
Rooms with disabled access: 6
Suites: 39
Room windows: Windows do open
Cleaning frequency: Daily
Meeting rooms: 1
Meeting space: 450 sq. feet
Dist. to food/bars: 0.5 Miles
Dist. to a 24hr restaurant: 0.3 Miles
Dist. to the nearest gym: 2.0 Miles
Pool Info:
Seasonal outdoor pool open from sunrise to sunset. (Open Memorial Day - Labor Day)
Policies / Expenses
Cancellation:
6 pm
Nightly parking: 0
Typical group deposit: 0
Total taxes: 13.25%
Total misc. fees: £0.00 GBP
(mandatory resort fees/taxes)
Resort/Hotel Fee: 50.00 Per Stay (Refundable)
Banquet Labour Fees: 25.00 Per Function

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Laundry valet service
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV Channel: HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & shuttle information

(RDU) International Airport- 11 miles away

Local shuttle info: Local taxi service available.

Breakfast information

Free Hot Breakfast. Eggs, Made-to-Order Pancakes, Biscuits & Gravy, Egg & Cheese Biscuits, Oatmeal, Grits, Cereals, Pastries, Juices, Coffee, and Milk. Menu varies daily.

Pet friendly?

Service animals complying with ADA Title lll regulations are allowed.

Sorry but pets are not allowed.

Internet/Wi-Fi

Free Wifi

About SureStay

  • The latest premium economy and midscale hotel brand offering comfort, value, and exceptional customer service. The SureStay Hotel Group consists of three brands: SureStay Hotel, SureStay Plus Hotel, and the SureStay Signature Collection to meet the needs of all guests whether traveling for business or leisure. At any location, guests can enjoy free Wi-Fi, breakfast, comfy bedding, and everyday low prices.
  • SureStay Hotels offers basic comforts at a great value with modern, but simple furnishings and large TV?s in each guest room. At most locations, guests can enjoy a pool, fitness facility, continental breakfast, and guest computers during their stay.
  • Delivering additional comfort and affordability, SureStay Plus Hotels features contemporary guestrooms with plush bedding and pillows, flat screen TV?s and free Wi-Fi throughout the hotel. At most locations, guests have complimentary use of computers and printers, a higher-end fitness facility, swimming pool, and indulge in a free hot breakfast served daily.
  • The SureStay Signature Collection offers boutique living at an exceptional price with properties located in historic buildings or in smaller, character buildings ideal for travelers looking for a unique hotel experience. Every guest room delivers in charm and luxury with plush bedding, upscale design elements, and bath amenities for ultimate relaxation. At most locations, all guests have access to free W-Fi throughout the hotel, complimentary hot breakfast daily, on-site dining options, and a state-of-the-art fitness facility and business center.
  • SureStay Rewards will soon be offering an instant-rewards guest loyalty program to earn and use points for hotel stays, dining, and more.

The SureStay highlights above are subject to change without notice.

Previously known as:
Best Western North Raleigh, Best Western Raleigh North, Best Western Raleigh North Downtown

Hotel Rate Trends at SureStay Plus Hotel by Best Western Raleigh North Downtown

Rate fluctuations of SureStay Plus Hotel by Best Western Raleigh North Downtown

This graph illustrates averages of sleeping room prices for both group rates and the most competitive individual traveler rates our system could find at the time the group offer was placed. The lowest group rate shown is 12.9% in July 2020 and the highest average individual rate is $101 in the month of May 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at SureStay Plus Hotel by Best Western Raleigh North Downtown in a month when rates are lower.

FAQs about SureStay Plus Hotel by Best Western Raleigh North Downtown

What time is check in?

Check in time is 3:00PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does SureStay Plus Hotel by Best Western Raleigh North Downtown have?

There are 139 rooms in the property.

Is there any meeting space at SureStay Plus Hotel by Best Western Raleigh North Downtown?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at SureStay Plus Hotel by Best Western Raleigh North Downtown?

Free Hot Breakfast. Eggs, Made-to-Order Pancakes, Biscuits & Gravy, Egg & Cheese Biscuits, Oatmeal, Grits, Cereals, Pastries, Juices, Coffee, and Milk. Menu varies daily.

How much does internet cost?

Free Wifi

Can I get a AAA rate at SureStay Plus Hotel by Best Western Raleigh North Downtown?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed Full Breakfast Accessible Must Show AAA ID At Check in

Can I get a Senior or AARP rate at SureStay Plus Hotel by Best Western Raleigh North Downtown?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a pool at SureStay Plus Hotel by Best Western Raleigh North Downtown?

Yes, there is a pool on-site at the property. Seasonal outdoor pool open from sunrise to sunset. (Open Memorial Day - Labor Day).

Testimonials:

Testimonials icon
"It was great. We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!" H.B. - Long Island, NY

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