Property description
Grand Palladium Complex located 25 minutes from Playa del Carmen; built on an extension of land more than 2,000,000 m2 and consists of five resorts, all inclusive and five stars resort. The resort has been designed and built with the environment in mind, disrupting the natural atmosphere as little as possible. The minibar is restocked daily. We have standar rooms, junior suites, suites and mayan suites. Rooms have king size or two double beds (except suites and mayan suites which have king beds. 8 a la carte restaurants, 5 buffet restaurants, 22 bars, a sport bar, a discoteque, 2 night shows, 9 pools and one salt water pool. Footbal, voleiball and tennis courts, archery, mini golf, non motorized sports, kids club and junior club.In each resort we meeting rooms with space for 600 people. AV facilities, banquets in rooms, special restaurants or beach. Green sustainability
In an effort to maintain our high level of quality and service we are pleased to share with you our Environmental Procedures and Green Initiatives.Maroma Complex is an ecological protected area, were motorized activities are not allowed at the beach.Our main road access was limited on size due to is located on the mangrove (which can not be removed, due to ecological government restrictions).All garden areas on property should filled out with vegetation of the area, so we can not set up grass as regular gardens.Our offices and business center have established a paper recycling program.The campaign “Leave A Green Print” Friends of Sian Kaan involves the following activities:Signage in areas dedicated to employees as remainders for best practices such as energy conservation (examples: turn off lights, turn off computers and unused equipment in employee areas/offices), water conservation, recycling, landscape conservation, flora and fauna conservation, general environmental education, etc.Secrets Maroma Beach has registered in the Rainforest- Alliance program which works with hotels, restaurants and other tourism businesses to help them improve their environmental, social and economic practices; business’s adoption of sustainability practices and help its managers understand what they are doing well and which areas need improvement. Audits cover topics such as clean technologies, waste management and recycling, carbon offsets, biodiversity conservation, cultural preservation, gender equality, administration and planning, service quality and green marketing. All modules meet Global Sustainable Tourism Criteria. Secrets Maroma Beach has been part of the MARTI program (MesoAmerican Reef Tourism Initiative) since 2010. We have had verifications and training for implementation of Best Practices aimed to reduce the consumption of energy and water, and to minimize the generation of solid waste, actions that result in environmental and economic benefits.The leading program of MARTI’s Hotel Component is the implementation of an Environmental Management System in hotels of the region. MARTI''s goal is to integrate sound natural resources management and sustainable practices into tourism development and operations at all scales in the MesoAmerican Reef region by 2016, thereby ensuring the region''s economic and environmental prosperity.The hotel is affiliated to the environmental management system MARTI (The Mesoamerican Reef Association), who has given us the foundations to qualify for a certification as a company of good environmental practices. •The hotel is responsible for separating their waste (plastic bottles, cardboard, aluminum, etc.) and refer them to a company dedicated to the recycle and reuse of waste. • Our rooms are equipped with sensors that allow energy savings when the guest is not in the room. •We have a water saving program, through a sign posted in the rooms for the use of towels and bathrobes (if they are hung, will be left in the room. If they are placed in the ground, will be replaced with new clean ones) .•We have installed water saving devices in faucets.•We have our own waste water treatment plant in the hotel, which allows reusing the water towards our grounds. •We conduct periodic audits to make sure our staff carries out good environmental practices in all departments. •We offer courses and speeches on environmental awareness to our staff. •We use biodegradable straws in our beach and pool bars.•We actively collaborate with an animal shelter in Cancun that provides medical assistance to sick and homeless animals found at the hotel or surrounding areas. •We do not permit nor rent motorized water facilities such as ATV´s in order to protect the reef barrier in our shores.
Details / Other expenses
| Check-in: | 03:00 pm |
| Check-out: | 12:00 pm |
| Year of last renovation: | 2006 |
| Floors: | 3 |
| Rooms: | 264 |
| Corridors: | Both interior and exterior hallways |
| Non-smoking rooms: | 1554 |
| Rooms with disabled access: | |
| Suites: | 126 |
| Room windows: | Windows do open |
| Cleaning frequency: | Daily |
| Meeting rooms: | 7 |
| Meeting space: | 5436 sq. feet |
| Event space: | Holds 505 people |
| Dist. to food/bars: | On-site |
| Dist. to a 24hr restaurant: | On-site |
| Dist. to the nearest gym: | On-site |
| Lounge/Bar hours: | 10:00am-1:00am |
Pool Info:
An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor |
Policies / Expenses Cancellation:
Contact your travel representative |
| Nightly parking: | 0 |
| Typical group deposit: | 15% from the total amount |
| Total taxes: | 0.00% |
| Total misc. fees: | £0.00 GBP
(mandatory resort fees/taxes) |
| State Tax: | 16.00% |
| Occupancy Tax: | 3.00% |
| Banquet Labour Fees: | 35.00 Per Function |
| Banquet Bartender Fees: | 15.00 Per Hour (per person) |
| Avg. Continental Breakfast Cost: | 18.00 Per Person (per private event) |
| Avg. Plated Breakfast Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Breakfast Cost: | 30.00 Per Person (per private event) |
| Avg. Plated Lunch Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Lunch Cost: | 30.00 Per Person (per private event) |
| Avg. Boxed Lunch Cost: | 18.00 Per Person |
| Avg. Plated Dinner Cost: | 35.00 Per Person (per private event) |
| Avg. Buffet Dinner Cost: | 30.00 Per Person (per private event) |
| Morning Break Cost: | 18.00 Per Person |
| Afternoon Break Cost: | 18.00 Per Person |
| Banquet Reception w Hors d'oeuvres: | 25.00 Per Person/Per Hour |
Amenities / Features
Airport & shuttle information
The hotel is 80 kms away from the International Cancun Airport. No shuttle available. One way taxi expense 800 mexican pesos (around 62 USD)
Local shuttle info: 15ud one way to 5th Avenue (down town) 10 minutes far from the hotel
Breakfast information
We offer Breakfast buffet in Casa del Lago restaurant, price per person $34 USD plus 16% tax plus 15% resort fee Kids up to 4 years old eats for freeKids up to 11 years old get 50% discount in adult menus. We have kids menu as well (no discount on this ones)There is a la carte breakfast throug our Suite Service as well
Pet friendly?
Sorry but pets are not allowed.
Internet/Wi-Fi
Complimentary WiFi in all areas.
Suggested AI generated itinerary
Day 1
- Breakfast: La Jarra Café - Cozy coffee shop with a wide selection of pastries and coffee, located in Akumal, 15km from the hotel.
- Lunch: Turtle Bay Bakery & Cafe - Offers fresh seafood and Mexican cuisine, located in Akumal, 15km from the hotel.
- Dinner: Posada Margherita - Italian cuisine with a Caribbean twist, located in Tulum, 30km from the hotel.
- Activity: Cenote Azul - A beautiful natural sinkhole perfect for snorkelling and swimming, located 18km from the hotel.
Day 2
- Breakfast: Café Del Mar - Beachfront dining with a view, offering a breakfast buffet, located in Playa del Carmen, 25km from the hotel.
- Lunch: El Fogon - Authentic Mexican tacos and local cuisine, located in Playa del Carmen, 25km from the hotel.
- Dinner: Alux Restaurant - Dine in a natural cave, offering Mexican and international cuisine, located in Playa del Carmen, 25km from the hotel.
- Activity: Xcaret Park - A theme park that offers a mix of Mexico's culture, nature, and archaeology, located 35km from the hotel.
Day 3
- Breakfast: Kacao Café - Offers gourmet coffee and breakfast options, located in Tulum, 30km from the hotel.
- Lunch: Taquería Honorio - Well-known for its authentic tacos and local dishes, located in Tulum, 30km from the hotel.
- Dinner: Hartwood - Open-air restaurant known for its sustainable approach to cuisine, located in Tulum, 30km from the hotel.
- Activity: Tulum Ruins - Explore the ancient Mayan ruins with a breathtaking view of the Caribbean Sea, located 40km from the hotel.
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