Best Western Gateway Adirondack Inn

175 North Genesee St., Utica, NY 13502 United States (USA) near Exit 31 (233) on I-90 (~1.0mi)
View Map Reservations: 1-800-760-7718
2 Star Property
43.10968-75.21886
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Average
3.5/5

Based on 438 guest reviews

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  • Free breakfast
  • Fitness / Gym is on-site
  • 88 rooms in property
  • Hotel has 2 floors
  • Check-in: 3.00 PM
  • Check-out: 11:00 AM
  • Group booking rating of 10.0/10

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Include Discounts:

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed 32 in Flt Panel TV High Speed Coffee Maker, Hair Full Breakfast
Non-Smoking
Check Rates1 King Bed 32infltv High Speed Microfridge Coffee Maker, Hair Full Breakfast
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Accessible Bathtub
Non-Smoking
Check Rates1 King Bed Mobility Accessible
Non-Smoking
Check Rates1 King Bed Mobility Accessible Comast Bathtb 32fptv Full Breakfast
Non-Smoking
Check Rates1 King Bed Mobility Accessible Comast Rollsh 32fptv Full Breakfast
Non-Smoking
Check Rates1 King Bed Pet Friendly
Non-Smoking
Check Rates1 King Bed Petfrd High Speed TV Coffee Maker Iron Full Breakfast
Non-Smoking
Check Rates1 King Bed Refrigerator, Microwave
Non-Smoking
Check Rates1 King Bed Suitexrm Cooktp Microfridge 32lcd Full Breakfast
Non-Smoking
Check Rates2 Double Bed
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds 32 in Flt Panel TV High Speed Coffee Maker, Hair Full Breakfast
Non-Smoking
Check Rates2 Double Beds 32infltv High Speed Microfridge Coffee Maker, Hair Full Breakfast
Non-Smoking
Check Rates2 Double Beds Pet Friendly
Non-Smoking
Check Rates2 Double Beds Petfrd 32fltv High Speed Coffee Maker Full Breakfast
Non-Smoking
Check Rates2 Double Beds Refrigerator, Microwave
Non-Smoking
Check RatesComast Fptv Room with King Bed Mobility Accessible
Non-Smoking
Check RatesDeluxe Double Room with 2 Double Beds
Non-Smoking
Check RatesDeluxe King Room
Non-Smoking
Check RatesDouble Room with 2 Double Beds
Non-Smoking
Check RatesDouble Room with 2 Double Beds Pet Friendly Only
Non-Smoking
Check RatesDouble with 2 Double Beds
Non-Smoking
Check RatesExecutive 1 King Bed
Non-Smoking
Check RatesExecutive Room 1 King Bed Refrigerator, Microwave
Non-Smoking
Check RatesKing or 2 Double Beds
Non-Smoking
Check RatesKing Room Disability Accessible
Non-Smoking
Check RatesKing Room Pet Friendly Only
Non-Smoking
Check RatesKing Room with Roll in Shower Disability Accessible
Non-Smoking
Check RatesKing Studio
Non-Smoking
Check RatesKing Suite with Sofa Bed
Non-Smoking
Check RatesPet Friendly 1 King Bed
Non-Smoking
Check RatesRoll in Shower 1 Double Bed
Non-Smoking
Check RatesStandard Suite with King Bed
Non-Smoking
Check RatesStudio Executive
Non-Smoking
Check RatesSuite 1 King Bed
Non-Smoking
Check RatesSuite 1 King Bed - Wireless High Speed Internet Sofa Bed Kitett Full Breakfast
Non-Smoking
Check RatesSuite 1 King Bed Kitchenette
Non-Smoking

Local Attractions

Matt's Brewery, Munson Williams Proctor Museum, Utica Zoo, Fort Stanwix, Oriskany Battlefield, Cooperstown Hall of Fame, Turning Stone Casino, Herkimer Diamond Mines, Enchanted Forest Water Safari

Verified Reviews of Best Western Gateway Adirondack Inn

Below are the verified reviews from guests that we have booked recently:
"No upkeep at all."
Overall Score1.0/ 5
We booked without any expectations being a two star hotel, however, everything in the room was dusty, there were several spiders that we had to kill and what looked like toenails from previous guests on the carpets along the walls. Does the cleaning staff not vacuum? Disgusting.
(Individual traveler, booked 1 room), from US flag
28-Jul-2020 Verified Review, stayed from Fri Jul 24 to Sun Jul 26 2020 at a $88.99 average nightly rate.
"I would stay here again."
Overall Score4.0/ 5
Nice comfortable room, clean, good amenities. he price seemed fair. I did hear some loud music from one of the rooms a bit late but that was a minor disturbance and nothing I had to call the desk about. I would not hesitate to book here again.
(Individual traveler, booked 1 room), from US flag
28-Oct-2019 Verified Review, stayed from Sat Oct 26 to Sun Oct 27 2019 at a $108.89 average nightly rate.
"Maintenance and telephone issues"
Overall Score3.0/ 5
In room 203 had to play with the reset button on the power cord to get the A/C working. No paying customer should not have to do that! I wanted to place a long distance telephone call and neither button 9 or 8 would get me an outside line other than a busy signal. In talking to the front desk, was advised that I didn't have access to an outside line. Are you serious?? This is 2014! I had to make the call on my cell phone which will cost me roaming charges. I would stay elsewhere if coming to Utica again.
(Individual traveler, booked 1 room), from US flag
05-Aug-2014 Verified Review, stayed from Sat Aug 02 to Sun Aug 03 2014 at a $112.50 average nightly rate.
"Nice Stay"
Overall Score3.0/ 5
WE STAYED AT BEST WESTERN WHICH WAS ABOUT 40 MINUTES AWAY FROM COOPERSTOWN WHICH WAS THE PURPOSE OF THE TRIP. THE HOTEL IS JUST THAT A PLACE TO SLEEP WITH A FREE BREAKFAST IN THE MORNING. ALTHOUGH THERE ARE PLENTY OF FAST FOOD PLACES SURROUNDING THE HOTEL. THE STAFF WERE ACCOMMODATING AND PLEASANT. THE ROOM HAD SENSOR LIGHTS THAT GO ON WHEN YOU OPEN DOOR AND FOR SOME REASON ABOUT 1 AM TURNED ON AUTOMATICALLY. THIS WAS NOT PLEASANT BUT WAS RESOLVED BY TURNING THEM. THE BATHROOM WAS VERY SMALL AND GROUT NEEDED CLEANING. THIS WAS BROUGHT TO THE FRONT DESKS ATTENTION UPON DEPARTURE. EASY IN AND OUT OF HOTEL AS WE WERE ON THE FIRST FLOOR. ENCLOSED HALLWAY FROM ROOM TO RECEPTION, BREAKFAST AREA WAS GREAT BECAUSE IT POURED ONE MORNING. TURNING STONE CASINO WAS JUST 20 MINUTES AWAY FOR THOSE WHO LIKE BINGO, THAT WAS A LOT OF FUN WITH MANY DIFFERENT GAMES TO PLAY AND DIFFERENT LEVELS OF WINNING. I GO TO COOPERSTOWN EVERY YEAR AND HAVE BEEN IN DIFFERENT HOTELS FOR THE PAST FIVE YEARS AND WOULD HAVE NO PROBLEM RETURNING TO BEST WESTERN IN THE FUTURE. ERIE CANAL SIGHTSEEING TOUR IS A MUST ONLY ONE EXIT AWAY AND WORTH THE EXPERIENCE OF TRAVELING THROUGH THE AREA.
(Individual traveler, booked 1 room), from US flag
30-Jul-2014 Verified Review, stayed from Sat Jul 26 to Tue Jul 29 2014 at a $139.50 average nightly rate.
3.5 out of 5. Based on 438 guest reviews

Property Description

The Best Western is located 3 minutes off the interstate at Exit 31 (Utica).We have built a reputation for friendly service, attention to detail and exceptional value in lodging for both the business and pleasure traveler. Our Inn has beautifully decorated guest rooms offering 100% non smoking accomodations, also ADA accessibility. Each room has 2 double beds or a king size bed, remote controlled color TV, and individual climate control. Electronic door locks, hair dryers, coffee pots, iron & ironing boards in every room complete the luxurious amenities available. Our Gift Shop offers snacks, beverages, and sundries 24 hours a day. Our fine tradition of hospitality continues each morning with a deluxe complimentary continental breakfast buffet. We also have a limited Fitness Center and an in-house laundry facility. Conveniently located, full service restaurants within walking. A short drive to local industry, 4 major colleges, recreational activities, and shopping malls.

Details / Other Expenses

Check In: 3.00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2007
Floors: 2
Rooms: 88
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 89
Handicap Rooms: 5
Suites: 1
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Banquet Space: Holds 6 people
Dist. to Food/Bars: 0.3 Mi
Dist. to 24hr Restaurant: 0.3 Mi
Policies / Expenses
Cancellation:
individual - 4:00 PM day of arrivalGroup - 1 weeks to 1 month out
Nightly Parking: 0
Typical Group Deposit: 50%
Total Taxes: 10.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.00%
Occupancy Tax: 2.75%
Gym Fee: 0.00 Per Day
Rooms Wired Internet Fee: 0.00 Per Day

Amenities / Features


  • Air conditioning
  • Alarm clock
  • Bus parking
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Free WiFi Internet
  • Ironing facilities
  • Laundry facilities
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV room

Airport & Shuttle Information

John Hancock Int'l in Syracuse 40 miles away

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

We have a free hot continental breakfast consisting of eggs, sausage, waffles, assorted breads and pastries, fresh fruit, assorted hot and cold cereals, and yogurt. We also have coffee, juice, and milk available for beverages.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Yes! Pets are allowed.
$20 per day up to $100 maximum.Limited to dogs only at 80lbs or less.

About Best Western International

  • 4000+ independently owned hotels located in over 100 countries
  • Best Western Rewards is a free program where members can earn 10 points for every dollar spent or airline/partner rewards for each night stay. With no blackout dates and points that never expire, whats not love?
  • 3 hotel types: Best Western, Best Western Plus, and Best Western Premiere
  • Best Western offers exceptional value with great amenities including free breakfast, high-speed internet, local calls, and lond distance access. Convenient computer room in the lobby area perfect for copy and fax services, and even printing out boarding passes, maps, etc.
  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk. Fitness room, laundry room, and business center also available. Free breakfast, high-speed internet, local calls, and long distance access
  • Best Western Premiere gives guests the highest quality amenties, furnishings, and decor with personalized guest services. All rooms have a safe, mini-fridge, free high-speed internet access, free local and long distance calls, and an LCD or Plasma TV with HD channels. On-site dining, fitness room, business center, snack shop, and meeting rooms

The Best Western International highlights above are subject to change without notice.

FAQs about Best Western Gateway Adirondack Inn

What time is check in?

Check in time is 3.00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 11:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Best Western Gateway Adirondack Inn have?

There are 88 rooms in the property.

Is there any meeting space at Best Western Gateway Adirondack Inn?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Best Western Gateway Adirondack Inn?

We have a free hot continental breakfast consisting of eggs, sausage, waffles, assorted breads and pastries, fresh fruit, assorted hot and cold cereals, and yogurt. We also have coffee, juice, and milk available for beverages.

Can I get a AAA rate at Best Western Gateway Adirondack Inn?

Yes, they have stay dates that support AAA hotel discounts. Example room type: AAA CAA Rate 1 King Bed 32 in Flt Panel TV High Speed Coffee Maker, Hair Full Breakfast

Can I get a Senior or AARP rate at Best Western Gateway Adirondack Inn?

Yes, they have stay dates that support Senior hotel discounts. Example room type: Senior Rate Citizens 55yrs Plus or AARP ID 1 King Bed 32 in Flt Panel TV High Speed Coffee Maker, Ha

Is there a gym at Best Western Gateway Adirondack Inn?

Yes, there is a gym/fitness area available on-site at the property.

Is there a WiFi internet?

Yes. Free wifi, breakfast and parking. Free Wifi. WiFi was strong. Good wifi quality. Most guests said the wifi quality was great.

Are there rooms with kitchenettes?

Yes. Good kitchenette. Most guests found the kitchenette to be good.

Testimonials:

Testimonials icon
"I will be telling everyone about you guys and utilizing your services again myself this week. Thanks so much for all your help, it was awsome!" K.G. - Naples, FL

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