Ibis Mackay

Overview
Christensen Crescent, South Mackay, QLD 4740 Australia
In Mackay (South Mackay)
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It highlights strong sustainability efforts (LED lighting, annual carbon offsets, eco-friendly toiletries and compostable items, and Ecotourism Australia certification), plus an outdoor pool, a Modern European bar/restaurant, free wired and wireless internet, 24-hour reception, and broad accessibility features.

Highlights
Vegetarian breakfast available
Free WiFi
Wheelchair accessible parking
Fitness facilities
Select your room
5.0
04-Oct-2025
"Clean, comfortable hotel and friendly staff."

We had to stay in Mackay one night and luckily we picked Ibis. The place is clean, very quiet with happy staff, couldn't wish for more.

(Group coordinator, booked 3 rooms)
Verified Review, stayed from Sat Oct 04 to Sun Oct 05 2025 at a A$247.78 average nightly rate.
View all reviews

Check-In 2:00 PM - midnight

Check-Out 10:00 AM

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • 24-hour business center
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Banquet hall
  • Billiards or pool table
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Braille or raised signage
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Business center
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 2:00 PM - midnight
  • Check Out: 10:00 AM
  • Coffee/tea in common areas
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazing on all windows
  • Dry cleaning/laundry service
  • Ecotourism Australia Sustainable Tourism
  • Elevator
  • Energy-saving switches
  • Fitness facilities
  • Free WiFi
  • Free newspapers in lobby
  • Free self parking
  • Free wired internet
  • Garden
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • Laundry facilities
  • Locally-owned & organized tours & activities
  • Luggage storage
  • No rollaway/extra beds available
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of restaurants - 1
  • Parking height restrictions apply
  • Pets not allowed
  • Pool sun loungers
  • Professional property host/manager
  • Reusable cups only
  • Reusable tableware only
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Showcase for local artists
  • Smoke-free property
  • Snack bar/deli
  • Sustainability/community reinvestment (10% revenue or more)
  • Terrace
  • Tours/ticket assistance
  • Vegan menu options available
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Water dispenser
  • Water-efficient showers only
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair accessible path of travel
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Contactless check-in is available

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

3 types: ibis hotels offer comfort and modern design with 24 hour reception services, extended breakfast hours, light meals throughout the day, and a non-stop full service bar

ibis Styles are stylishly designed for the guests who want it all. Offers all-inclusive packages which include acomodations, breakfast, and internet access and each guestroom has flat-screen TV's and multimedia connections

ibis Budget caters to those guests who want a more cost effective, casual, but also comfortable setting. Fluffu pillows, free Wi-Fi, and a gourmet breakfast buffet

All ibis hotels offer exceptional modern amenities and eco-friendly services through Planet21

The Ibis highlights above are subject to change without notice.

Day 1

Breakfast The Grazing Goat Cafe - Start your day with a hearty breakfast at this charming cafe known for its delicious coffee and homemade pastries. Located 1.8 km from the hotel.
Lunch The Coffee Club - Grab a quick and tasty lunch at this popular cafe chain offering a variety of sandwiches, salads, and burgers. Located 1.2 km from the hotel.
Dinner The Church on Palmer - Enjoy a delicious meal at this popular restaurant known for its modern Australian cuisine. Located 2.5 km from the hotel.
Activity Bluewater Lagoon - Have a fun-filled afternoon at this popular water park featuring multiple pools, slides, and a splash pad. Located 3.7 km from the hotel.

Day 2

Breakfast The Old Station Teahouse - Enjoy a scenic breakfast at this charming teahouse set in a restored railway station. Known for its delicious scones and tea selection. Located 4.3 km from the hotel.
Lunch The Austral Hotel - Treat yourself to a delicious pub lunch at this iconic Mackay establishment known for its classic Australian dishes. Located 1.9 km from the hotel.
Dinner The Grove - Indulge in a delightful dinner at this contemporary restaurant offering a fusion of Asian and Australian flavors. Located 2.1 km from the hotel.
Activity Mackay Regional Botanic Gardens - Explore the beautiful gardens and enjoy a leisurely stroll through the various themed sections. Located 6.8 km from the hotel.

FAQs about ibis Mackay

What time is check in?

Check in time is 2:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 10:00 AM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

Is there a gym at ibis Mackay?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at ibis Mackay?

Yes, there is a pool on-site at the property.

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