The Palace Hotel

Overview
Church Rd., Southend-on-Sea, SS1 2AL United Kingdom
Call to book 1-800-219-2797
Group Sales: 1-800-906-2871
AI Insight

It's a seaside property within about a 10-minute walk of Southend Pier and Adventure Island, with an on-site restaurant/bar, 24-hour room service, free WiFi and meeting/ballroom space; eco-friendly practices (comprehensive recycling, LED lighting, biodegradable/compostable disposables, reusable tableware, eco toiletries, and carbon-offsets) plus vegetarian and vegan menu options and strong wheelchair accessibility add to its appeal.

Highlights
Vegetarian breakfast available
Free WiFi
Bicycle parking available
Pets allowed
Select your room
4.0
28-Dec-2025
"Our family room was lovely"

I was worried about staying here because of the reviews but couldn't fault it. The room was lovely and warm. Bed very comfortable and staff so pleasant I would definitely stay here again.

(Individual traveler, booked 1 room)
Verified Review, stayed from Sat Dec 27 to Sun Dec 28 2025 at a £172.71 average nightly rate.
View all reviews

Check-In 3:00 PM - midnight

Check-Out 12:00 PM

Year of Last Renovation: 2010

Floors: 5

Rooms: 137

Corridors: Both Interior and Exterior Hallways

Non Smoking Rooms: 137

Handicap Rooms: 7

Suites: 0

Room Windows: Windows Do Open

Cleaning Frequency: Daily

Meeting Rooms: 0

Dist. to Food/Bars: On-site

Dist. to 24hr Restaurant: On-site

Dist. to Nearest Gym: On-site

Nightly Parking: N/A

Total Taxes: 0.00%

Total Misc Fees: $0.00 USD

Cancellation: 24 hours cancellation applies to individual reservations. Group contracted cancellation policies differ.

Check-In Instructions:

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Ballroom
  • Banquet hall
  • Beach nearby
  • Bicycle parking available
  • Billiards or pool table
  • Biodegradable/compostable stirrers
  • Biodegradable/compostable straws
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Business center
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Check In: 3:00 PM - midnight
  • Check Out: 12:00 PM
  • Children eat free breakfast - 12
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Concierge services
  • Conference space
  • Conference space size (feet) - 3767
  • Conference space size (meters) - 350
  • Distance from property (ft) - 656
  • Distance from property (km) - 0.2
  • Double-glazing on all windows
  • Dry cleaning/laundry service
  • Elevator
  • Food and water bowls
  • Free WiFi
  • Green Tourism Program
  • Guest education on local ecosystems and culture
  • LGBTQIA+ friendly
  • Laundry facilities
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • No accessible shuttle
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Number of bars/lounges - 1
  • Number of restaurants - 1
  • Only dogs are allowed
  • Organic food
  • Pets allowed
  • Professional property host/manager
  • Recycling
  • Reusable cups only
  • Reusable tableware only
  • Safe-deposit box at front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Smoke-free property
  • Stair-free path to entrance
  • Television in common areas
  • Terrace
  • Vegan menu options available
  • Vegetarian breakfast available
  • Vegetarian menu options available
  • Water-efficient showers only
  • Water-efficient toilets only
  • Wedding services
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

The hotel is part of the Southend and Business Community Charter Awards- a Corporate social responsibility program which focuses on local charitable causes and the reduction of our carbon footbprint on the local environment.

Breakfast is charged at £12.50 per person if not included in the accommodation rate. A full English breakfast, as well as a continental breakfast is available each morning. Breakfast is served on weekday mornings from 6.30am and weekend mornings from 7.30am.

Contactless check-out is available

Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

Day 1

Breakfast Pieno-Lleno - Mexican-inspired breakfast dishes - 0.3 miles
Lunch Rossi Ice Cream Parlour - Iconic spot for British ice cream and light lunches - 0.6 miles
Dinner Il Pescatore Restaurant - Authentic Italian cuisine in a cozy setting - 0.4 miles
Activity Adventure Island - Outdoor amusement park with rides and attractions - 0.5 miles

Day 2

Breakfast The Hope Hotel - Traditional English breakfast with sea views - 0.7 miles
Lunch The Mews - Modern gastropub offering local seafood and British classics - 0.8 miles
Dinner Ocean Beach - Stylish dining with Mediterranean and British dishes - 0.5 miles
Activity Southend Pier - Explore the world's longest pleasure pier - 0.5 miles

Day 3

Breakfast Bourgee - Luxe lounge offering a premium breakfast menu - 0.2 miles
Lunch The Royal Hotel - Historic hotel offering classic British lunch with sea views - 0.7 miles
Dinner Anatolia - Authentic Turkish cuisine in a vibrant setting - 0.3 miles
Activity Sea Life Adventure - Interactive aquarium with a wide variety of sea creatures - 0.6 miles

FAQs about The Palace Hotel

What time is check in?

Check in time is 3:00 PM - midnight based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 PM based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does The Palace Hotel have?

There are 137 rooms in the property.

What kind of breakfast is at The Palace Hotel?

Breakfast is charged at £12.50 per person if not included in the accommodation rate. A full English breakfast, as well as a continental breakfast is available each morning. Breakfast is served on weekday mornings from 6.30am and weekend mornings from 7.30am.

Is there a pool at The Palace Hotel?

Yes, there is a pool on-site at the property.

Is The Palace Hotel pet friendly?

Yes, pets are allowed. Hotel does not accept pets only guide dogs or special assistance dogs.

Is there shuttle service at The Palace Hotel?

SOUTHBEND MUNICIPAL ARPT (5 kilometers), STANSTED (80 kilometers), LONDON CITY ARPT (60 kilometers)

Meeting Rooms and Banquet Rooms at The Palace Hotel

Below are the meeting, banquet, conference and event spaces at The Palace Hotel.

Feel free to use the The Palace Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Southend-on-Sea event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

The Palace Ballroom
18 x 13 x 3 • 260 sqm.
Banquet
20/17
Banquet Space Layout
Crescent
140
Crescent Tables Layout
Classroom
150
Classroom Meeting Layout
Hollow Square
50
Hollow Square Table Layout
U-Shape
50
U Shape Meeting Layout
Boardroom
50
Boardroom Meeting Space
Convention
15/13
Convention Booth Layout
Theater
220
Theater Layout
Reception
250
Reception Desk for Meeting
Regist. Desk
150
Registration Desk for Meeting
Room Details
Room Type:Ballroom
Floor Level:1
Power Outlets:14
Windows:7
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
The Royal View Suite
7 x 14 x 3 • 108.75 sqm.
Banquet
60/70
Banquet Space Layout
Crescent
40
Crescent Tables Layout
Classroom
50
Classroom Meeting Layout
Hollow Square
30
Hollow Square Table Layout
U-Shape
30
U Shape Meeting Layout
Boardroom
30
Boardroom Meeting Space
Convention
7/8
Convention Booth Layout
Theater
120
Theater Layout
Reception
100
Reception Desk for Meeting
Regist. Desk
80
Registration Desk for Meeting
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:4
Windows:4
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?No
Laurel & Hardy Suite
11 x 7 x 3 • 83 sqm.
Banquet
40/--
Banquet Space Layout
Classroom
30
Classroom Meeting Layout
Hollow Square
35
Hollow Square Table Layout
U-Shape
35
U Shape Meeting Layout
Boardroom
44
Boardroom Meeting Space
Theater
80
Theater Layout
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:5
Windows:4
Natural Light?:Yes
Obstructions?No
Built In Screens?Yes
Built In Stage?No
Built In A/V?Yes
The Queen Mary Suite
7 x 7 x 3 • 49 sqm.
U-Shape
16
U Shape Meeting Layout
Boardroom
20
Boardroom Meeting Space
Theater
45
Theater Layout
Room Details
Room Type:General Meeting Room
Floor Level:1
Power Outlets:4
Windows:6
Natural Light?:Yes
Obstructions?No
Built In Screens?No
Built In Stage?No
Built In A/V?Yes
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